Lone Star AC

9137 Fostoria Rd, Cleveland, TX 77328, United States
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Lone Star AC
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Ca
Review №1

Lone Star came highly recommended and I cannot thank Justin and Joe enough for coming out on such short. Justin arrived as promised and was professional and thorough of his assessment of the state of my system, current and potential issues. I am not technically inclined so I am very grateful that he took the time to patiently explain my options and gave me honest feedback. He went above and beyond which is so rare nowadays. From the owner, Joe and the scheduling with Sarah and of course Justin...excellent customer service all around. Highly recommend.

Ki
Review №2

I can not phase this company enough. Joe, Rachel, Sarah and Miguel are the only names but all were very professional, respectful and beyond anything I could have ever asked for. I would recommend highly to anyone looking for HVAC service. New unit put in for me and they do it all. Thank you from the bottom of my heart.

Ra
Review №3

What a great family owned company! These guys dropped everything to fix my central heat in my home with the temps at 29 degrees at night. My wife and I are elderly and these guys made sure that we would not have to spend another night without heat. This is why you use local businesses!

Jo
Review №4

Highly recommend this company. Their level of professionalism is refreshing. They are always punctual and Joe Jr. is an absolute pleasure to work with. Very friendly and honest, and I like that he was quickly able to diagnose the problem and explain everything to me.

Bo
Review №5

Finally !!! A contractor I can trust AND doesn’t charge outrageous unnecessary rates. Before retiring I was a licensed Air Conditioning contractor so I speak with experience. Friendly, courteous, Professional, punctual and fair rates.This is a GREAT company.

Mi
Review №6

The Lone Star A/C whole team are the best.Actually have a real person that answers the phone, instead of a recording. She is very polite and nice to deal with. The crew that performed the work at my house did a outstanding job and was super quick. This was my second time using this company for separate issues and would highly recommend them to all.

Ma
Review №7

I was not feeling well when the technician arrived on site. He was courteous and polite and diagnosed the problem quickly. I would definitely recommend this company to anyone.

Br
Review №8

We have a service contract with Lone Star AC and I have to say we trust their expertise and professionalism. We never have to worry about remembering to service our AC as they take care of the maintenance for you. Additionally, each time we have called for an AC problem, we have been pleased with the promptness of arrival and their knowledge to quickly assess and repair the issue. Everyone - Sarah, Joe Jr., Justin and Joe Sr. are top notch and you know you will get the best service and repairs. We highly recommend Lone Star AC for all your AC/heating needs.

Ri
Review №9

Semi annual check-up time. Technician was no time and very professional. We have always had great service from this company and do recommend to any one needing HVAC services.

Ho
Review №10

Customer service A+. Easy scheduling process. Tech was very detailed in explaining everything ahead of repairs. Overall highly satisfied and will be calling for future maintenance/ repairs.

Ro
Review №11

We have used Lonestar AC for a long time. We wouldnt use anyone else. They are very trust worth and they treat their customers like family. I recommend them to everyone.

Ju
Review №12

Lone Star AC is the best. They are always reliable and timely when you call them. Their work and customer service is outstanding. I high recommend them for your AC needs.

Te
Review №13

Excellent service. We will definitely be using Lone Star A/C for all our air conditioning needs. We signed up for a maintenance plan at a very reasonable price. We were losing cold air in the attic. but Joe found the problem and fixed it.

Ad
Review №14

The original diagnosis was likely a fan motor on the outside unit. However, my technician did some further investigation and found out that it was just a couple of loose screws. Excellent, honest service!

Da
Review №15

Lone Star A/C is the best! I talked to Sarah who explained everything and set up the appt and she is the sweetest! Joe came out and got the job done! Very nice people, highly recommend!

Wh
Review №16

Our AC went out over the weekend and Lone Star was here first thing Monday morning! Joe quickly identified the issue, ordered the needed parts and was back the next day to install! This company is amazing. Everyone is very nice and professional! I 100% recommend this business to anyone experiencing AC issues! 5 Stars

Jo
Review №17

I have been a customer of Lone Star A/C for several years now. Outstanding customer service, from the first phone call to the installation crew. On time honest and fair estimates, very pleased.Had the great experience of working with this excellent family owned business again today. Wonderful customer service, so helpful and always five star service.

Mi
Review №18

I’ve been dealing with Lone Star A/C for 15+ years. Joe and Rachel have always been prompt, professional, and keep my equipment in tip top shape. I have referred them to my employer, friends, and family and they have always delivered. I appreciate the friendly service and family oriented business they operate. Have always and will always be my only A/C provider. Thanks again Lone Star A/C for always taking care of me.

Ke
Review №19

We are a nonprofit and host volunteers often. A/C is important during the summer. Justin the tech from Lone Star A/C identified our issue quickly and had us back up and running in no time. As always, Lone Star takes care of us in a friendly and professional manner. From Joe the owner to the office staff to the techs, and all the folks at Lone Star A/C, we appreciate them so much!

Bu
Review №20

Our Thermostat went out and Joesph Alldridge made an Emergency call to change it out with a new one. He stayed to make sure it was working and had to go up stairs and change the wiring to be compatible with the new thermostat. He stayed again to make sure it was working correctly before he left. As always Lonestar AC did a Great job!! Thanks Joesph!!

Li
Review №21

Love that they have a on call during the weekend. Seems when our air goes out it’s in the weekend. And they come to the rescue. Friendly people and professionals at doing the work.

Ga
Review №22

Joe did an outstanding job on servicing my A/C unit. He was very thorough, knowledgeable, and professional. I would highly recommend him and Lone Star A/C for any air conditioning and heating servicing and repairs.

Sa
Review №23

Justin was great to work with and communicated well with his findings. Lone Star A/C is the best!

Ki
Review №24

Awesome service. My AC went out and the came same day. Technician was knowledgeable and quick and had my ac running in no time.

Ev
Review №25

Arrived earlier than expected, identified the issue and resolved it quickly. No attempted plus sales or pushes for parts or service we don’t need! Excellent service and support! I will highly recommend this company.

Ro
Review №26

They did a very good and professional job . They had the whole AC unit replaced in a very decent time. I would recommend them if you need AC work.

Sa
Review №27

This is by far the best company to work with! Best prices, best product and most importantly the best people! They have always been there for us whether to help in an emergency after a flood to putting in a new HVAC when we were ready. Thank you Joe, Rachel, Sarah and the entire Lonestar Family!

Ka
Review №28

Best place to have them look at your a/c and fix the problem. What I like about them is they are a very trustworthy company, and it’s hard to find people like this in this crazy world. I won’t go anywhere else!

Tr
Review №29

Outstanding service and I am very grateful for the scramble to get the correct replacement part to get our home cooled down. Thank you for going the extra mile to try and help us get the broken part warranty honored even though that was installed by another company. The other company led us to believe we didnt have any warranty coverage and a week out for an appointment. You guys offered a same day emergency call out! Thank you again for running a company with integrity and creating customers for life.

My
Review №30

Always great service! So glad there is a maintenance program to keep the equipment working well all year! Thank you Lone Star AC for all you do for our community, outstanding service and quick response’s to keep us cool in the summer and warm in the winter.

Ki
Review №31

Excellent service and prompt response. Very friendly staff. We highly recommend them for any of you ac/heating needs.Job well done!!

Kr
Review №32

A friend recommended them and I’m glad they did!! They are very, very thorough. Super polite and professional!!

Na
Review №33

I called for an appointment and they were at my home within an hour. The technicians name was Andy, super nice guy and did a great job! I told my sister about them and now she has an appointment with them. I highly recommend them.

Ma
Review №34

We have been with Lone Star for 20 years or more. They are the best!!

Ta
Review №35

Joe was a godsent and got my air fixed immediately. Knew exactly what the problem was when you went up in the attic and found it. I will definitely refer lone star a c. Also joe is a very handsome smart young man.

Li
Review №36

Technician came out quickly when called and did a great job. He didnt try to sell me any unnecessary parts or procedures. Thats a breath of fresh air these days.

Ja
Review №37

Good experience with Justin and this company will use again in the future

Jo
Review №38

As always Lone Star A/C was quick to respond to a call for service, getting our system back up and cooling. Staff is courteous and professional. We will always use them for our A/C needs.

Ke
Review №39

On time with excellent communication along the way. The best part about Lone Star A/C, there is never any up selling.Would definitely recommend to anyone.

JO
Review №40

I’ve called Lonestar AC twice and on both occasions they were able to come out the same day. My experience with them has been nothing but professional and pleasant and I would recommend their service to anyone. They will continue to have my business!

Sh
Review №41

Hands down the only place to call in Texas to have your AC/Heat serviced and maintained. Our community is so blessed to have such a honest and hardworking family to get you comfortable again. Thanks again for taking care of my mother’s AC.

Tr
Review №42

Honest, quality work! Tech was thorough with explaining everything and made sure everything was clean before they left

Do
Review №43

I called lonestar with emergency AC needs. They were here within 2 hours. Immediately saw the problem and quoted a price I was more than happy with. They didn’t charge exorbitant fees. The part was on the truck and we were getting cool air almost immediately. Very knowledgeable and so professional. Thank you so much Lonestar. My technician was Jeff. He was so knowledgeable and professional. I love this company and will always use them from now on. I can’t say anything but awesome !!!

Ga
Review №44

Everyone I have met or talked to is very nice. Their work was very efficient. They did a very good job!

Am
Review №45

In the great state of texas, you always need to have a good air conditioning company. And this is the one. These guys definitely know what theyre doing, They show up on time which is rare, They are honest and affordable. 100000% recommend!!

Hu
Review №46

10/10. Always super friendly and technically knowledgeable on all aspects of HVAC. The best.

Dw
Review №47

Outstanding customer service. And are always on time.

Ri
Review №48

Justin was honest from the start, explained in detail what was necessary for him to do ac repair/cleaning.Very polite and professional.

R
Review №49

Lone start a/c helped us this morning, Andy is great, found the problem, fixed in in 15 minutes and now we have air conditioning in this heat. Totally reasonable. Will use again and highly recommend

Pa
Review №50

Great service. Respectful, honest, and very knowledgeable. Highly recommend.

Ke
Review №51

Awesome job Justin! Nothing but the best from Lone Star A/C! Great customer service and always there when you need them!

Be
Review №52

This is the BEST AC company I have ever used! We have HAD to have several different companies come out due to using home warranty. We have always requested Lone Star since the first time they came to service our AC. This year we cancelled our home warrany just so we can use Lone Star exclusively. We know in the end we will be saving money as well as getting trustworthy and knowledgeable service. Awesome people!Thank you - The Raiborns

Je
Review №53

Lone Star A/C really took care of us! They were able to dispatch a technician must sooner than was originally anticipated. When the technician arrived, he was very polite and professional. He knew exactly what he was doing and had our A/C up and running rather quickly. I highly recommend this company and will absolutely take my business to them in the future!Thank you, Lone Star!

Ma
Review №54

Prompt, so polite, professional and fair! Explains everything and makes it easy to understand the problem!Highly recommend!

Sh
Review №55

I love this company. Everyone is so nice and respectful when they’re on the phone and at my house. I will be using them for a very long time.

Ke
Review №56

Lone Star A/C recently replaced our AC unit and we cannot say enough great things about the company or sweet family. They were very quick to come out when I initially called. July is not the ideal time for your A/C to go out in Texas, but they were quick to get it back up and running. Everyone we met from the initial visits to the installations was very kind and helpful. I highly recommend Lone Star A/C!

ke
Review №57

Very Respectful, Very Professional.Offered a Maintenance Package Where the original company did not.

T
Review №58

Great customer service.Highly recommend.

Ja
Review №59

Thank you Lone Star and to our technician who was so honest and knowledgeable. You can tell he is passionate about his work as he will do whatever it takes to make sure the job is done right. Thank you again for being honest, reliable, and squeezing us in on short notice. I wish

Ma
Review №60

I can not say enough good things about this company, friendly, fast, fair and very informative of everything going on with our a/c. They even took it upon themselves to get the parts shipped overnight without an extra cost and picked up the part and did the install the same day. In addition they are local to Splendora and I like being able to keep my business local if possible. Thank you guys so much.

Me
Review №61

Quick response time. They carry equipment on the truck to help lessen repair time. Courteous, reliable, and affordable! Highly recomnend.

ca
Review №62

I have known of this company for a while and have never needed them but have recommended it to friends and they have all told me how great they where so I had find out for my self today. I will never use any one else but Lonestar A/ C very quick and most courteous company I have ever used. Dont remember the Techs name but very friendly and knew his job. Thank you sir and thank you Lonestar A/C

De
Review №63

Justin is always so nice and thorough

Gi
Review №64

Always fast and professional service. I would recommend them to everyone! Andres Castillo was great, explained everything to me, checked out the a/c throughly. Thanks Lone Star A/C!

Br
Review №65

Lone Star AC is simply the best! Thorough and efficient, and customer friendly!!!

Ta
Review №66

We have used Lone Star A/C for the last 2-3 years. They are always responsive, dependable and show up on time. We have nothing but great things to say about this company.

br
Review №67

I wouldn’t use anyone else for my A/C and heating needs. Technicians are very experienced in their craft.

Ge
Review №68

Very pleased with Jr. ‘s service

do
Review №69

Excellent customer service and absolutely the best service for my air conditioning unit. I highly recommend them.

Ri
Review №70

On time, professional and honest!

Ch
Review №71

Awesome technician. Highly recommend. Very knowledgeable and polite.

Ja
Review №72

Driver in company truck license plate (call me) speeds up from behind me to pass me up on a merging lane, making me stop in the lane to avoid being hit from vehicle. Ive never done business with this company but this driver isnt great representation.

Ke
Review №73

Joe (younger) and all techs show pictures, explain things and give options. Very professional.

Ka
Review №74

Professional repairman Joe came, diagnosed and repaired my ac unit, upfront and honest,Did a great job, got my system working like new, for a reasonable cost, would recommend this company !!

Ei
Review №75

We had used them once before and were pleased. However, this week we tried to schedule service for our AC which wasnt working, we were told it would be 2-3 weeks before we could get an appt!!!☹

Ge
Review №76

Honest, Reliable, good rates.Will do his best to get you taken care of, as quickly as he can.

Sa
Review №77

Lone AC has been taking care of our units for years - highly recommend them

br
Review №78

Lone Star A/C is a great company, very knowledgeable and courteous Service Men, definitely a 5 star company every time I have used them .

Jo
Review №79

Professional, attentive, and knowledgeable service attendant! Explains the entire service process to me!

St
Review №80

The best company with the best customer service. Trustworthy and Reliable!!

Ba
Review №81

I highy recommend LONE STAR. Friendly, discuss service in detail and punctual.

Ra
Review №82

We bought our new systems a few years ago and could not be happier with the equipment, service and follow up. Always professional, fair and on time.

Ra
Review №83

Thank you. Your Technician did a wonderful job.

Jo
Review №84

Awesome employees and a great family orientated company

Ch
Review №85

Excellent service from Lonestar A/C. Very courteous technician. Diagnosed problem quickly. Very reasonable rates!! Definitely 5-stsr!

Ja
Review №86

Always the most professional, informative and responsive people.

Al
Review №87

Fast friendly and knowledgeable excellent service

4w
Review №88

Very good service. Would recommend

Wh
Review №89

Very professional, polite and knowledgeable.

Vi
Review №90

Honestly the best A/C company out there. If youre looking for honest reliable service, this is your company!!

Ch
Review №91

Highly recommend this company. Very professional service and knowledgeable staff.

Ja
Review №92

Fast and great service!!!

Ba
Review №93

You will not find a more friendly and honest AC company!

Ty
Review №94

Fast response and professional service!

Ci
Review №95

Professional, knowledgeable and courteous staff! Excellent service!

De
Review №96

Absolutely amazing customer service and reasonable pricing!

Te
Review №97

Wonderful service!

St
Review №98

Simply the best! Steven S

Cl
Review №99

Great people make a great company. Thanks

Ja
Review №100

Great service!

ki
Review №101

Great work!

Gl
Review №102

Very professional.

Ch
Review №103

I absolutely loved the experience

St
Review №104

Very good 👍 👏

Tv
Review №105

Outrageously overpriced.

Ad
Review №106

Great place

Information
5 Photos
106 Comments
4.9 Rating
  • Address:9137 Fostoria Rd, Cleveland, TX 77328, United States
  • Site:http://www.lonestaracservice.com/
  • Phone:+1 281-399-0952
Categories
  • Air conditioning contractor
  • Heating contractor
Working hours
  • Monday:8 AM–4 PM
  • Tuesday:8 AM–4 PM
  • Wednesday:8 AM–4 PM
  • Thursday:8 AM–4 PM
  • Friday:8 AM–4 PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • On-site services:Yes
  • Online estimates:No
Planning
  • Appointment required:Yes
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