Texas Heat & Air

Tim is super friendly and very knowledgeable! He gave plenty of notice prior to arrival and made sure I understood each step of his process to find a solution to my AC issue. He was in and out in a timely and got my AC working perfectly.

These guys were awesome. I would recommend them to anyone they came in. They did a super job. They told me exactly what my problem was and what and they took care of it right on the spot. I was super impressed. I had previously had two bad experiences from other places, and these guys restored my faith In humanity and service people give them five stars

If I could give 0 stars I would. My home warranty company sent them out to us for our AC issue and this company never contacted me on their own in the 2 weeks that I dealt with them, any conversations were because I had to call them to see what was going on. Compressor fan wasnt running but the inside unit was. 1st time the technician came out he left saying he would have to give this to his supervisor and they would could contact me. 2 days later and nobody contacting me I had to chase the them down to see what was going on. When I talked to the supervisor and tried to demand someone to come to our house because it wasnt working (105 degrees outside) he told me the technician could come that evening but it would be an emergency call and Id have to pay him a $100 fee. WTH!I was told this on a Monday after the technician left the previous Wednesday and I was told I would hear something the next day!Technician and another person in the company told me twice that if the fan was running when they came out, there was no way to tell me why it would stop working (makes no sense). I had video to show them what was going on and they didnt care to look at it, told them what a previous company had told me what was wrong and they never looked into it. The second time the technician came out, I was told to call the next time it wasnt working and they would try to get someone out (I had already done this and they didnt but okay). 4 hours after he left, I called him because it wasnt working and he said he would call someone and I would hear back. Never heard back from anyone! 40 hours later, someone shows up to my house (unannounced) to look at my AC but I was not available. I called this person at 11:30am that day to see why he showed up and I never knew they were coming. He tells me he was in the area and was going to see if he could look at it. I said well since the fan is running Im not sure how you can since Ive been told more than once there was no way you could. He now says he is trying to do everything he can to make this situation right (2 weeks later) and he will do every tests he can with me watching me. Confusing right? How can you do that now, but the last 2 weeks you couldnt? He was going into a meeting and he said he would call me back and yep, HE NEVER DID! But yet, he was trying to do everything he could to make this right! I had my home warranty send a different company out, the fan was running when they got here, still managed to figure out what was wrong with it, and replaced 3 items and no issues since. Unbelievable! I will never use this company again or refer them to anyone. Completely unprofessional.

Worst service EVER! It’s been two months without air. He will not show up for appointments and he was disrespectful to my brother and cussed me for having my brother call to ask when he was going to fix my ac. I called and reported his actions to my home warranty. I hope he has a nice life. He will not have a thriving business with his lack of service. You are fired!

Beware of this company!!! I cant stress this enough. After going 2 weeks without an air conditioner (because they kept saying they were waiting on a part that come to find out they never ordered) we found another company (Elmers ) that replaced the whole unit for a few hundred more than they were charging for the part. Then they had the nerve to mark the order complete with the home warranty company!

Amazing customer service from Ronnie in the office to Tim and Brendan out in the field. Thank you for being honest and helping me out with my ac system!

Tim is wonderful to work with! He is professional, timely, and always does a great job. He is always trustworthy, which is hard to find. We have been using his services for years and wouldn’t call anyone else!

Did a great job explaining my issues and a great job describing my unit as it pertains to how it functions to include the tonnage required to operate my home. Awesome job!

Wonderful service, truly helpful and trustworthy. Trust is hard to find in a lot of companies, I’m glad I found one I can put faith in .

We could not have asked for better service!!!!! Tim with Texas Heat and Air was so quick to respond to our service call! And he was extremely knowledgeable and helpful. He fixed our air conditioner and had our house cooling off in no time! He was thorough and completed an entire inspection of our system to make sure that everything was working properly before he left. I’m going to recommend Texas Heat and Air to everyone we know!!!!

We are extremely pleased with the service Tim and his partner provided us during their service call. They went well above and beyond to make sure we were completely satisfied. Tim was so patient as he took the time to answer all of our questions.

⭐⭐⭐⭐⭐I recently had Texas Heat and Air install a new Google Nest thermostat in my home, and I couldnt be more pleased with the service. From the moment I called to schedule the appointment, their team was professional and accommodating. The technician arrived on time, was extremely knowledgeable, and took the time to explain the installation process to me in detail.The installation itself was quick and efficient. The technician ensured that everything was set up correctly and even walked me through the features of the Nest thermostat, making sure I understood how to use it to its full potential. The attention to detail and commitment to customer satisfaction were evident throughout the entire process.Since the installation, my home has been much more comfortable, and I’ve noticed an improvement in energy efficiency. I highly recommend Texas Heat and Air for their excellent service and expertise. If you need HVAC services or are considering upgrading to a smart thermostat, this is the company to call!

Outstanding and honest service. Tim is legit and his company is great.

Lucas and Tim were amazing!! Been doing business with them for a few years now. Honest company and honest people running it! Reasonable prices and great work! Highly recommend!

Extremely professional, very courteous we were beyond happy with the service we received. They were the third Company to come out for the same problem we’ve been having for quite some time and they were able to diagnose and fix it in no time at all.

Texas Heat and Air came to my house to rescue us when another company Elite Air of Texas were dispatched here by American Home Shield 2 days in a row and could not fix the problem. The first day they showed up the technician went through everything to try and to find the problem. I asked The technician what he thought it was, He told me that when he looked at this valve on the inside of the air handler that it was stuck so he worked with it and got it to working. He believed he fixed the problem. Within 3 hours of him being gone, the same problem occurred. Water flooded on my wood floors. The outside unit froze up. I called American home shield reported it and they showed up again on the next day. At three oclock in the afternoon. The technician said he was going to look at the blower motor and something else. It would let me know at the end. He believed it to be the original piece. He looked at the 1st day. He told me that it would be turned into his company, which in turn would send it to american home shield for approval but none of that ever happened.They gave up even though their technician told me what he believed the problem to be. They did not even bother to call me and tell me they were not doing anymore work. I found out through American Home Shield.Texas Heat and Air showed up very professional and begin their assessment of the problem.The problem turned out to be what the original technician from Elite Air of Texas said it was.I would never have Elite Air of Texas come to my house again.I will be using Texas Heat and Air from now on for all my HVAC needs.Thanks Tim for your help.

Best HVAC company I have ever used , they fixed a bad air conditioner and kept it running for a year for me , installed a new 5 ton system , and did my insulation they were fair , prompt ,easy to deal with and prices were the best on all the jobs. They don’t push you to do things you do not need to and they even recommended a great electrical company for some electrical work that was excellent too

Absolutely great service. Fixed air conditioner perfectly and fast. Highly recommend!

THANK YOU TIM, he did a wonderful job explained in detail. Very nice and polite.. I will call for my springtime inspection.

Texas Heat & Air LLC repaired my heating issue within a timely manner. Thanks for everything.

Thank God for Texas Heat and Air. The professional team came quickly and got our air working. I would recommend them to everyone. Great job guys. 5 stars 🌟

Thank you so much for helping us out during this summer heat and being so informative. Texas heat and air has been great through all of our ac problems the past year .Great customer service all around .

Very prompt service, with great communication on the issues with our system. Very professional and efficient when diagnosed the issue. Would recommend to anyone and will use again.

Professional and friendly service. We live an hour from Cleburne and they make the drive to have our business & get our AC problems taken care of.

Best company ever. Gid swnt them to help me out.

They answered right away and a technician is coming out to fix our air conditioner that went out. They were the only service that answered after hours

Great service and excellent job! Up and running in less than 30 minutes. Thank you cousin!!

Very nice and a great person could not ask for a better company

Amazing service!! Quick fix and came same day! Wonderful!

Great guy! Helped us out 👍🏻

Very timely service. Got everything done quickly and professionally.

Highly unprofessional and rude, owner went out of his way to call from a private ID to curse out my family

Timely service and professional technicians.

This guy is great and very professional

Fast, reliable, and super nice guys

Impeccable Customer Service!