Lifetimez Heating & Air

1911 Old Denton Rd Suite G, Carrollton, TX 75006, United States
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Lifetimez Heating & Air
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Al
Review №1

A year ago, our AC went out in the nasty heat wave we were having. I called Lifetime z Heating & Air and they came out the next morning. Jeremy assessed the situation and gave us the news or AC was caput. He Sat down with us and gave us all the options they carried. He asked a lot of questions about our usage and recommended a unit to fit our needs. He didnt try to push the most expensive model. He recommended a less expensive based on us. He ordered it and installed it within a couple of days. Since then, he comes out twice a year to do the maintenance on it. He/ Lifetime z Heating and Air are amazing. I highly recommend them .

Be
Review №2

Tech was very nice and respectful and was in and out in a timely manner. Always good service from Lifetimez heat and air.

Ja
Review №3

Always prompt, very knowledgable and friendly staff. Jeremy, our tech, is always prompt, polite and explains things well. They are very thorough. I trust their technicians in my home. 😃

Lu
Review №4

Jeremy Irish has been servicing my house A/C and Heater for years. The peace of mind I have from getting to know my technician a little better each time he visits is priceless.

Ha
Review №5

Always friendly, prompt and takes care of what needs to be done with the air conditioner or the heater. Changes out the air filter in the attic for me. Which is greatly appreciated. This is my technical

Gl
Review №6

Lifetime’Z Air is truly a high quality and trustworthy heating and air company. I reached out and received a call back from the owner on a Sunday afternoon of a holiday weekend. We discussed our need to quickly replace a 20 year-old HVAC unit. He had a highly knowledgeable, honest and friendly team member at my home on Monday. A high efficiency system design and a very competitive price was agreed upon. At 7:30 am on Tuesday morning, a highly professional, effective and friendly team of installation technicians arrived to complete the install less that 48 hours from my initial contact.It is an understatement to say it was a wonderful experience working with Lifetime’Z Air. From the owner, to the sales technician, to the installation technicians, to the office staff, this is an effective operation managed based on the high standards and values of the management team. The values and quality of the company are demonstrated by the effectiveness and commitment of everyone on the team to provide a quality and trusting experience. I, for one, will be recommending Lifetime’Z Air when anyone asks who they can trust for an effective price and quality product. Check them out! You won’t be disappointed!

Ad
Review №7

Lifetime’z heating and air is a fantastic company I would recommend them to anyone! Great customer service as well!

Ta
Review №8

*10/10 THE BEST HVAC SERVICES IN DFW*I’ve had nightmares with other HVAC providers, but NOT with Lifetimez.Jeremy came out earlier this year and replaced my whole system. He was extremely informative, thorough, genuine, and fair with the estimate. He was able to get all the services done quickly without sacrificing quality workmanship.Chris S. recently stopped by for my 6-month maintenance check and was also very kind and thorough. I appreciated his speed in completing the checks, again, without sacrificing quality workmanship.Alexa has also been very easy to schedule with, answers questions promptly, and follows up on anything needed.Needless to say, I’ve had a great experience with everyone I’ve dealt with and recommend Lifetimez over other HVAC providers in the DFW area. I’ve had bad experiences with several other providers in the area, but not with Lifetimez. They work with integrity and offer outstanding services all around.

Ta
Review №9

Chris was great. In and out fast. Very informative and interested in my quality of air.

Pi
Review №10

Omari was very professional and efficient. He was also nice to deal with.

Je
Review №11

Service Technician Tony arrived about thirty minutes after I called and requested a service call. He had my unit up and running in about twenty minutes after he got here. I am very happy with the resolution of my problem.

Li
Review №12

Lifetime had us up & running with a new unit in about 4 hours. Guys were fast & polite

Ca
Review №13

Great Service! Always on time. Respects my property. Jeremy is the best!

Wi
Review №14

Omar was excellent. He explained everything he did perfectly

Ca
Review №15

I am very happy with Lifetimez Heating & Air. They are always on time and explain everything to me so I can understand. The office girls are so friendly and the technicians know their stuff. Love this Company.

Sa
Review №16

Came same day, identified the issue quickly and solved it all within an hour for a reasonable fee. I would definitely recommend!

Ma
Review №17

I cannot say enough wonderful things about my experience with this company. I was having an emergency at my business, I own a salon with a few employees, our A/C started failing during the hottest week of the summer. The indoor temperature was in the 90s and we couldn’t work. I called 6 companies and they were the only one who could come out help us. Our tech, Jason, diagnosed our issue very quickly. We needed a new condenser motor and with parts being really difficult to procure in this point in time, he tried to set my expectations between 1 day and 2 weeks (or more). Every day we’re closed, we’re losing $1,000s and my employees aren’t able to make any money, so I was distraught, but understanding. I paid for the work and the part and hoped for the best. The next morning their receptionist let me know they have the motor and my issue would be fixed later that day. 26hrs after the initial visit Jason was back and repaired our A/C. I was floored, I had been so sure this was going to be a detrimental situation. As I was thanking him for his work he said that he made it a personal priority to locate this part and get our A/C fixed immediately. I rarely feel seen as a small business owner, and today I feel like this company went above and beyond to make sure my company was able to function. I will 100% be using them in the future and referring anyone who needs HVAC help.

Am
Review №18

My AC wasnt working properly Saturday morning. When I got home from work around 130pm and realized it had gone out and wasnt working at all, I immediately called Lifetimez. They got a technician out within an hour. Unfortunately he had bad news for me. And since it was so late on a Saturday, they wouldnt be able to get a new unit ordered until Monday. Monday morning rolled around and they got the unit ordered and were at my house by 230pm and got it replaced and working! Thank you Liferimez!! All the staff and technicians are friendly, caring, honest and professional. I would highly recommend Lifetimez!

KL
Review №19

Excellent service from skilled technicians. We trust this company!

Os
Review №20

The AC decided to go out so i called late at night to setup an emergency appointment and they set one up for 12-2pm. They arrived before 12 and diagnosed the problem which was a blown cap. Had it up and running in 5 minutes Thankful I have these guys on my HVAC inits. Prompt and very friendly. I will always continue to refer use them and refer them to my friends and neighbors. Keep up the great work guys.

Sh
Review №21

Jason came to fix our AC during the summer, when it was pushing cold air. Not once did he make us feel like we were just a number in his schedule. He patiently explained how the AC unit works, what was wrong, answered all of our questions, and educated us some of the maintenance we can do on our own.In October, our thermostat stopped working, couldnt turn on the heat. I reached out to Jason. He responded within minutes and spend the next 1-2 hours helping me trouble shoot various things that could have gone wrong. He sent me texts, sent pictures, walked me through potential issues over the phone. We were able to resolve the issue and turn on the heat before going to sleep in cold weather with 2 little ones at home over the weekend!Jason is reliable, honest, knowledgeable, and provides excellent service! He will be our number one contact for all future HVAC needs and will be recommending to our friends and family! Thanks Jason!

Me
Review №22

Jeremy is a great Technician and very knowledgeable about your products!

Di
Review №23

I have been using this company for years for my home and businesses. Absolutely LOVE how responsive they are. I especially appreciate our service technician, Tony! He is so thorough, patient and honest. It’s been very hard for me to trust AC companies due to past experiences with other companies but Tony has restored my faith.

Su
Review №24

With the brutal Texas heat, EVERYONE’S AC is working overtime and evidently, tons are failing. I am so thankful that Lifetimez was able to come out SAME DAY. Our AC went out, and I called other places in the area. For new clients, their wait time was give or take a few days. From the moment I called Lifetimez, their rep (Kathy) was extremely sweet and helpful, and Tony (our technician) was absolutely wonderful and personable. The honesty that we got from him was much appreciated. I would recommend this place to everyone/anyone. 10/10. Thank y’all so much.

Ry
Review №25

This place has saved me thousands of dollars and can’t say good enough things about them. Year after year of excellence service I finally decided to do a review. About two years, the owner or more experienced tech (not sure which) found that my AC had a warranty that I didn’t even know about when my AC broke, that allowed me to get a brand new AC under warranty. The most recent encounter happened when I needed a new capacitor, AC broke on a Friday night, they were here on Saturday morning during a heat advisory. Amazing work from the people who answer the phones to the techs. It’s so great that customer is thriving in this company.

Re
Review №26

Great service and very proactive!!! Highly recommend!!

La
Review №27

Extremely grateful for the attentiveness of several team members to diagnose our issue. We weren’t thrilled about purchasing a new A/C unit, but they were able to work with us and make recommendations. We’ve had solid customer service from the office team to the techs to the manager. As far as we see, they desire to do the right thing and ensure customer satisfaction. Would highly recommend them for maintenance of an existing unit or install of a new one! They also offer a whole house air scrubber (air purifier).

CH
Review №28

We were so fortunate to have received a referral to use Lifetimesz. Extremely professional, amazing customer service and great pricing. I received quotes from several competitors and Lifetime was the obvious choice. Local ownership who values your service as a customer.

Ph
Review №29

We had a very difficult problem to solve. Every time we cooled our upstairs and downstairs at the same time our system would shut off and I would have to flip the breaker in order to get it to come back on. Our system is brand new so this shouldnt have been happening. They tried 3 separate times to troubleshoot the issue in the most cost effective way possible. The second time we replaced a part that should have solved the issue, however it did not. We went to sleep and our unit shut off again. I called to let them know and the next day a manager and technician came out to our house and spent hours to do everything they could to ensure this problem did not happen again. They were very apologetic that the part replaced did not solve the issue and did not charge to come back out as we had already paid for a problem to be fixed. they stood by their word and went above and beyond to make sure we were taken care of. I appreciate the responsiveness and courtesy extended to my wife and I. Problem has been fixed for a few weeks and we are all set now! Thank you!

Pa
Review №30

Quick service response time for my mid year check up. Very courteous technician who explained everything. They honored the warranty of my compressor even though it was installed by a company they acquired a few years ago. Good job.

Si
Review №31

Our upstairs AC unit broke down Tuesday night, I called the Lifetime’z Heating and Air, after the company we had previously service our AC could not make it here until late afternoon the next day/ or morning after that. Lifetime’z promised to send someone out around noon. I received a 30 minute call ahead of time, and at exactly 12:00 p.m. their technicianChris was there to look into the issue, saying that most likely it was the capacitor that failed the unit to run. When starting to work on the AC, he pulled out a completely rusted through capacitor, that the mechanic of the other company who worked on the units all these years failed to notice ahead of time. Chris also noticed, that this specific AC unit for the upstairs level of the house was missing a hard start kit, which the other unit already had installed. Cooling fluid was also missing, one of the reasons why our AC never really did a great job lately getting the house cooled down. Just makes you wonder, why the previous company ignored these issues, which surely could have prevented the AC from shutting down during the hottest time of the year. And, the previous company had just been here around two weeks earlier for seasonal maintenance. After Lifetime’z’s repair service, that AC is kicking as if it were new! Clearly, Chris went about his work very professionally, honest and precise. I could also not help notice, that every time he went into the house, he put on floor protectors on his shoes, and, our house pets (cats and dog) came up to greet him, instead of, which is usually the case, running away and hiding somewhere from technicians. Pricing was very reasonable. We will definitely continue having our seasonal maintenance serviced by Lifetime’z, since their customers are obviously important to them.

F
Review №32

A Technician came out to provide a winter maintenance checkup. He was on time, profesional, polite, and honest. He quickly took care of the business of making sure my system was safe and ready for the winter. I also signed up their bi-annual maintenance program... so now I dont have to worry about calling someone to come out. They will handle all that.

Ro
Review №33

Recently used Lifetime’z in Carrollton to repair my heating and air conditioner unit. They were very thorough giving me a detailed estimate. They took the time to explain everything they would be going before I signed the contract. Once the job was scheduled everything was handled flawlessly. Phone calls from the office kept me updated on every step of the process. The contractors arrived promptly did the work in an efficient, neat and timely manner. I was extremely impressed.

Je
Review №34

I’ve used Lifetimez Air for over 10 years and purchased 2 HVAC systems from them. The customer service and high quality products are what keeps me as a loyal customer. Everyone I’ve interacted with has been quick to respond, highly skilled and extremely helpful. Couldn’t ask for a better group of people to work with.

Da
Review №35

Very impressed with this company! The Sales Manager Monty was thorough and professional in explaining the various options I had to choose from. His install crew was professional and did an outstanding job. Would highly recommend this company to anyone looking for a new AC System

Ro
Review №36

They came out to perform a seasonal tuneup on our overly complex Air conditioning/heating system. While they were here, I mentioned an issue I noticed with the system. Each of the four rooms upstairs has its own thermostat and around a year ago one of the rooms wasn’t working so I called them out to take a look. They found a broken damper and replaced it. Everything seemed fine with no complaints from my daughter who’s room it was, but the following summer it became obvious that it wasn’t working quite right. However she was happy to turn her thermostat off and was comfortable what’s the temperature. Well now it’s February and I mention it to the technician who is doing the seasonal tuneup and even though it’s been months and months since they replaced the damper, he and his supervisor spent most of the day making sure that everything works the way it supposed to.For this they only charged to renew the seasonal tuneup service. This is the kind of service and professionalism I’ve come to expect from them.In my opinion they are the best Heating And Air-Conditioning service in DFW!

Br
Review №37

Our tech was Jason. He was very thorough with explaining everything he was looking at. He also completed the work in a timely, professional manner. We got the membership, as we have used this company before, to keep our systems running properly year round.

Bi
Review №38

They did a great job. Came out on time, didn’t take long to diagnosis the issue, fixed and a low cost and in a timely fashion. I’ve used Lawrence several times in the past and he always gives the best deal with quality work. Thank you.

Am
Review №39

I was so impressed and thankful to connect with this wonderful A/C company. They are fair and reasonably priced for my A/C replacements. He (Roman) took the time to explain and educate me, which goes a long way. I will be using them in the future, raving about the company, the quality, and their customer service. I was able to get an offer on the home Im selling. Thanks so much again!

Mi
Review №40

We used other big names a/c companies in the past, and the service and price has always been lackluster. Lifetime is way different. When i called them to set an appointment, their customer service was awesome.The staff member did everything possible to get me an appointment that day and kept in touch with me as to the arrival time of the technician.Jason, our technician came on time. He was incredibly professional and most of all, he communicated with me as to what he was doing. The best part was, the price. I couldnt believe that with all the work jason, our technician, had to do, the price was incredibly reasonable. I was really impressed. I would not hesitate at all to recommend this company. I cant say enough greatv things about lifetime and jason our technician.

Ma
Review №41

I needed someone to come out and diagnose a high pitched shrieking sound from the condenser motor. They originally offered to send a tech immediately, but I scheduled for later in the day. Jason came out and and did a great job of inspecting the system, presenting options for a fix and performing the work immediately. Fantastic same day service.

ka
Review №42

Jason is great! So trustworthy and personable and gets the job done! Very helpful!

Ni
Review №43

We just recently had them install a new HVAC system and they did an outstanding job. They came out in the middle of the extreme Texas Winter storm of 2021 and took care of us. They were professional, clean, and quick. They took the time to explain the equipment and the new thermostats. Would highly recommend this company!

Al
Review №44

Had a good experience with these guys, they came out and were quick, did an HVAC diagnostic and fixed a few things for us. Easy to work with and professional - pricing was good, overall a great experience. Would use them again!

st
Review №45

Lifetime Heating & Air offered reasonable, competitive pricing and responded quickly when my old AC equipment failed. The technicians that installed the new AC were friendly and took extra time to do the job right. I would definitely recommend their service.

Br
Review №46

Replaced 2 separate systems at 2 different times and have had no issues with their work. Crews were very nice and protected our house during the jobs. Systems look clean and well installed. They have continued to maintain them over the last few years.

Cr
Review №47

Jason is always professional and takes care of any problems our units may have. Everything has always been covered under there warranty or annual contract. Great company that provides great service and has great people working for them! I wont go anywhere else!

Mi
Review №48

I am a long-standing customer and appreciates The great customer service. Within 15 minutes of the time window I received a call that the technician was on his way. This was followed up with a text that included a picture of the person to expect. Jeremy was prompt, polite & professional. He tuned up the heating system, fixed the part that was needed and answered all of my questions.

My
Review №49

I’m proud to say LH&A went above and beyond to honor their warranty. I also wanted a while to make sure any follow up were handle the same way and I’m proud to report that LH&A made several follow visits at no extra cost. Imagine that!

Mo
Review №50

From scheduling through the service completion, everything was very well and professionally done. I had to request delaying the arrival for an urgent need even we had a prescheduled time. They accommodated without a question. Jeremy explained all the works performed and any future works needed. Price was very reasonable.

Ch
Review №51

Personable service~ good explanations of all A/C components & their function~also he was on time for the appt..This is an excellent company~ I just had Jason, tech do a routine service call~He was thorough and quick ~ he was extremely good at explaining his work and how the a/c unit functions~ I highly recommend ~

Ch
Review №52

Our heat pump stopped working on Easter Sunday and it got pretty warm inside the house. Fortunately a cold front came in that evening with perfect timing and cooled us off. I called at 8:30 Monday morning and Paul came out about an hour later. He confirmed that the unit died and that we would be getting a call to schedule the installation of a new unit. They came this morning and swapped it out in about an hour and best of all it was under warranty, not cost! Weve been a customer for over 10 years and theyve been great the whole time, thanks.

Ma
Review №53

Excellent service from Lifetimez Heating & Air. Jason Rodriguez, our tech, is extremely competent and thorough in diagnosis and repair. Jason has been performing our bi-yearly maintenance on 4 systems and we have appreciated his professionalism each time. Jason is also a very nice person and well met. Further, the fact that our cautious & territorial dog likes him says a lot!

An
Review №54

Lifetimez Air made taking care of my ac/heating unit easy. Carie from the Lifetimez text me to remind me that its time for a maintenance. She scheduled the appointment all by text, which was super convenient for me. I got a call from Carie 30 minutes prior to the technician arriving on the appointment day. I also got a picture and name of the technician.Jason Rodriguez, the technician arrived with full mask and bootie cover for the shoe. Jason was professional and answer all my questions. Took his time to explain all of my concern. Jason explained all the work that was performed.I would highly recommend this company for their outstanding professionalism and customer service.

mi
Review №55

Chris was awesome! Thermos went crazy after the 2021 blizzard so he came out and balanced everything and did a systems check to ensure functionality and safety were still in play. Truly appreciate how quickly they responded to my call and showed up sooner than expected. 100% team Chris!

Sa
Review №56

Lawrence and his team did everything right from start to finish. I just purchased a new house that had 25 year old A/C unit. He came by to check on everything (I figured I was going to have to buy a new unit which I was looking forward to after buying a house) and said that everything was fine just to make sure that I had it serviced and regularly checked on. The best part about it all was that he took the time to educate me on best practices with my unit and furnace so I can make sure to maximize the life of them and SAVE money. I recommend them to anybody and everybody who is looking for a reliable, honest, and dependable company.

Br
Review №57

Jason did a great job and was very thorough. On time and prompt. I have issues with their pricing though. Lifetimez charged me the same amount to replace both capacitors on my compressor unit (outside) as if they were replacing one at a time on different days instead of together at the same time. Keep in mind the capacitors sit right next to each other and was no more work other than disconnecting two wires. $420 to replace two capacitors of which one of the capacitors is priced $16 retail. Then a $79 trip/diagnostic fee on top of that....no credit for getting the work done...? Crazy!

Ke
Review №58

We always get fantastic service and expertise from Paul. He has been servicing our HVAC systems for about 15 years. Knows they systems line the back of his hand. We trust Paul with any level of work our systems require. Always on time, neat, professional and we know the job has been done right!

St
Review №59

Not normally one to post a review but I genuinely cannot say enough good things about Lifetime’z Air. They were really helpful and had had a tech out way faster then I would have expected.Paul was really knowledgeable and had the issue figured out and fixed really quick. Thanks againHighly recommended 5 stars!

Ba
Review №60

Great service , very personable. Very through. I rate the service tech a 10 for highly recommend.Tony was my tech the last 2 times and he is so friendly and so informative. Tony really knows his trade, he is quick and knowledgable about dignosing the repair. If I could give him a 20 rating for Exceptional Service I would so I will settle for the standard 10 rating for Excellent and completely satisfied. Im a Life TimeZ customer for a life time! Thank you so much Tony !

Me
Review №61

I have appreciated the people I have worked with, and this has been my best experience with them so far! I would probably give five stars if this had been my first experience, as they were quick to respond, quick to schedule, prompt and courteous in all interactions, and thoughtful problem solvers in how to approach a mystery leak.

Gr
Review №62

They helped me nurse along my old system as long as we could. Wound up needing a new system. By noon the next day my house was at 72 degrees. They did a great job and at a great price. Highly recommend

Wi
Review №63

Jason came promptly and explained everything thoroughly and professionally. He reviewed the work he had done and the cost of each item. My issues were resolved much faster than I expected.

Je
Review №64

We have had Lifetimez Air come to our house twice a year now for at least 4 years. They come check everything, clean it out and get it ready to go for the season. If there is an issue, they fix it quickly. I never feel like they are trying to sell me extra things I don’t need. I trust them, which is so important in a repair/maintenance industry!

Sc
Review №65

I have been doing business for more than 10 years with this company. Fantastic, honest, professional employees that have taken care of all heating and air conditioning issues and great price. Great local business. Thanks for taking care of me.

Me
Review №66

This company did not install our unit, but they were able to remedy the problems caused by the company that installed it so badly. They have maintained it without any problems for at least 6 years. Their service people are skilled and courteous. Highly recommend them.

Cr
Review №67

Lifetimez provides very professional and timely service. Our HVAC unit in our office went out in the middle of summer and Lifetimez understood how critical it was to provide a new unit ASAP. Our unit was replaced immediately and we lost no downtime. I highly recommend using them and will continue to use them for all of my residential and commercial needs.

Jo
Review №68

Jason Rodriguez was outstanding as always. I called on Thurs afternoon with a non emergency and Lifetime’Z scheduled Jason for the next day at 10. You just cannot get better service. Jason as always recognized the problem and fixed immediately. Jason, thank you for providing such outstanding service.

Ca
Review №69

The technician, Chris, was couteous, knowledgeable, explained everything, and even suggested some excellent ways to save $$ on service visits. He checked the system thoroughly, replaced the (dirty) filter, and performed needed preventive maintenance.We highly recommend Lifetimez.

Al
Review №70

Paul was an excellent mechanic and got the job done very quickly. We scheduled a service between 10-12 am and he arrived at 10:05. Would highly recommend.

Ro
Review №71

Jason with Lifetimez was outstanding. We had previously paid to have two other companies look at our A/C units that needed repair, but neither was able to solve the issue. Jason was able to sleuth out the issue and get it fixed.

Li
Review №72

Liferimez is a reliable and friendly company. The staff is always great and they are always friendly when they come to so check ups. This is the best heating and air conditioning company I have ever worked with. I highly recommend Lifetimez Air.

Ke
Review №73

This is the second time I have used this company, however this is my first posting. Both experiences were with Jeremy Irish and both merited five stars as to professionalism, knowledge, and above all - honesty. I highly recommend this company

As
Review №74

I’ve had great customer service from these guys three times. I have never been overcharged and they even tried to walk me through my issue over the phone so I wouldn’t pay them anything. Tammy is super friendly and Jason knows what he is doing.

Di
Review №75

Lifetime’z heat and air was able to complete my repair promptly. The technician was knowledgeable and professional. They provided exceptional value and would highly recommend.

Ch
Review №76

Lifetimze was a wonderful help! Our air went out in the guest area of our house on a day we were expecting company! Lifetimze came out that day and got us going. I’m so grateful. Very professional and polite. Super bunch!

Do
Review №77

Placed call and very quick response. The technician took time to explain the answers to our questions. Very knowledgeable and friendly service. I learned more about my system in one visit with Roman than with either of the other two companies I used. I appreciated the payment wasn’t ask for until a complete walk thru of what was completed.

Ry
Review №78

Great company, I’ve used them on and off for maintenance. Always on time and professional. They have saved me thousands of dollar previously for finding a warranty I didn’t know I had to replace my AC.

To
Review №79

Id give them zero star if I could. Go and find a more competent AC company.My two 4-year old AC units were not efficient late last year so I called Lifetimez to check them up. They told me my refrigerant level was low and there must be leaks somewhere in both systems and suggested a leak search. The technician claimed that he found a leak in coil on the lower unit and suggested me replace the coil. Then he filled up the refrigerant. When I called their office to schedule the coil replacement, I told them my AC units were still under 10-year warranty and the parts should be free. But they kept telling me my warranty had expired and trying to sell me coil of another brand. At the end, I had to dig my emails and find my warranty documents to prove to them, so that they finally agreed to give me the parts free. Another crew came a few days later and replaced the coil on lower unit. Up to this point, I had already paid $2000 to them on filling up the refrigerant and replacing the coil, and hoped this could solve my problem.However, in early spring of 2020 when I started my AC for the first time after the coil replacement, I felt my units were still not efficient. I called Lifetimez again and after the technician was done with the check-up he told me that the refrigerant of both units was completely gone. How could this happen? They claimed that something happened to the units, but I never used them after the coil replacement. They said that was my problem and they asked me to pay another $2000 to fill up the refrigerant and then they would do anther leak search. So basically, I would throw in $4000 for nothing. They claimed they did everything correctly and theres no possibility that this could be their fault. Is this the way to treat their customers?At this point, I totally lost confident on them and didnt want to work with them anymore. So I called the AC company (Hauk) that my builder recommended. They quickly found the leak on the upper unit and later did a full isolation test on the lower unit and thought that when Lifetimes installed the coil, they didnt tighten a bolt outside and therefore caused the leak on the lower unit. Hauk then replaced the coil on my upper unit and filled up refrigerant on both units FOR FREE. So far theyve been working great. I should really have gone to Hauk at the beginning.So dont be tricked by the low service call fee. It is more important to find a competent AC company, because their incompetency will cost you more down the road, not to say their higher refrigerant price compared to other companies, like Hauk.

Je
Review №80

I’ve used Lifetime’z air for years. They are locally owned, very responsive and professional. They have been my preferred service provider and just recently had them replace my HVAC system. When getting quotes for new a replacement, Lifetime’z provided the most comprehensive plan and best price out of all the other companies. They are not aggressive in their approach and seem to have the best interest of their customer at heart. Also, they offer Amana HVAC units which provide the best warranty out there.As for the install, they showed up on time, were professional, and left the place just as clean as when they arrived.I would highly recommend Lifetime’z air to anyone looking to have a reliable regular servicer of their home or business HVAC or looking to replace your current unit.

Ri
Review №81

Jason and Monty did a fantastic job helping us save face with visiting, out-of-town colleagues. Walking into an 84 degree office isnt fun. Less so with an office full of guests and employees, and a full day of in-office meetings on the schedule.After a frantic request for help, Monty developed a solution within the hour, and Jason had us enjoying 72 again promptly thereafter.As a referral-based business, were always on the lookout for other service providers we can refer to our clients. Were very judicious in recommending other businesses, as our referrals are a reflection on us. Based on our interactions with Monty and Jason, we look forward to referring Lifetimez to our residential and commercial clients.Rich FreddoOwner, CertaPro Painters of Lewisville - Flower Mound

To
Review №82

Appreciate the communication and honesty, great service.

Ro
Review №83

Technician was courteous, thorough, knowledgeable and very professional. Gave me confidence in the company and will continue to do business with Lifetimez Heating & Air.Another bi-annual service call. Still stellar service.

An
Review №84

Paul C. Always take great care of us! We went through several diff companies until we met Paul. He knows his A/C and he takes pride in his work! He’s very professional and he cares about his customers. Thank you!Linda D.

Er
Review №85

Found out yesterday that One Hour Heating & Air changed ownership. Called to schedule semi-annual maintenance/tune-up where I was told about the name change and was informed they would still honor all annual maintenance contracts - scheduled for noon appointment. Later in the evening AC started putting out an odd chemical/electrical smell, and after a couple hours stopped pushing air altogether. It was strange it crapped out the same day I scheduled maintenance, but what can you do? We were out of power all day Sunday following an intense storm which knocked power out to not only my town, but most surrounding cities. Tuesday evening rolls around and it looks like well be spending another day without AC. Apparently its common for abrupt power outages to cause central HVAC units problems. I called Lifetimez up and was told they could be out at 8 am. Now it looks like well be without AC today, Wednesday, as well. Turns out were dealing with a pretty severe electrical blowout. Was ecstatic to hear Lifetimez honors all One Hour warranties and contracts. Cant complain, they made it out fast and didnt make any attempts to wiggle out of warranty obligations (an issue Id had once before with One Hour, though One Hour did eventually see reason when pushed). Hopefully we get this sorted out soon, but at this point Im more than pleased with my experience. Will update later with any news. Tentative 5/5, anyway.

Ro
Review №86

Jason was service tech. Very knowledgeable of HVAC systems. Arrived early and completed analysis and tuneup of system quickly.Would definitely use this company again.

To
Review №87

I really like Lifetimes customer service. The technician,Chris S. was professional and explained everything that was going on. He also patiently answered all my questions. I would recommend Lifetimes Air to everyone.

Ma
Review №88

Great Company and Great Staff! They worked on a commercial project for my company and they delivered on every aspect of the job. They were very knowledgeable and punctual. Very pleased with their performance.

Mi
Review №89

I have been with Lifetime’z for years regarding my personal and business. They are prompt and always informative. They must be a great company because the same employees show up happy and on time!

Ke
Review №90

Tony came out and helped us in a time of need. He was super informative and helped us get our house cool again! Couldn’t ask for a better technician. Thank you!

Ro
Review №91

You cant go wrong with this company.Solved my problem quickly, checked to see if my warranty was still active and it was...no other company did that.Service techs arrived as scheduled and did an excellent job of replacing the coil....Like I said you cant go with this company.

Te
Review №92

Couldnt be happier with the personnel or my A/C and wi-fi thermostat. Trust is everything! Ive already told friends about them and they just drove out. Super pleased with everything from the intial visit to the installation. Every promise kept.

Bo
Review №93

I have been a customer for many years and I completely trust this company. Jason is prompt, thorough, and trustworthy. I highly recommend Lifetime.Z heating and Air

Br
Review №94

Excellent experience every time. We had them install the HVAC 6 years ago and they have kept it working at peak performance. Well done!

Mi
Review №95

Great service as always. Install was done very professionally and everything shared with me throughout the process. New units are amazing and well worth the investment!

Cl
Review №96

In my experience this company has been honest, informative and fair, which I really appreciate. I highly recommend them. Also, their prices are warranties are very good and fair.

An
Review №97

Great customer service and pricing.

Lo
Review №98

We use Lifetimez. Our technicians have always been professional and honest with us. Jason does a great job. Thank you!

Br
Review №99

We’ve used Lifetime’z regularly for years and they have always been very responsive and affordable. Technicians are skilled and professional. No plans to call anyone else!

Li
Review №100

This is a superior company to do business with! Monty is second to none when it comes to quality and customer service! I would definitely recommend them for any type of HVAC services.

Mi
Review №101

Always a great experience! Jeremy gets to work quickly and explains everything throughout the process. Lifetimez Air does a great job all the way around!

Ri
Review №102

Had a good service experience. Very thorough in the process, professional, and pleasant to work with. Technician arrive within the time frame promised.

Jo
Review №103

Chris, did a good quick tune up of my furnace today. Checked for proper voltages and cleaned the flame/burner components. Nothing major to replace. Yay!!

La
Review №104

Very professional from the beginning, starting with Tammy in the office, to the service tech Paul, and ending with an excellent install crew. I will recommend to everybody.

Wi
Review №105

I had a new Trane XR 17 seer AC/Heating with duct system installed in my mothers home which was built in 1930. Previously, this 1930s home was cooled and heated by window units. Any home built during that period requires a well thought out plan prior to starting.Because of the due care taken by Lawrence and his team, the installation went smoothly. Even the city inspectors, both electric and HVAC were very complementary of the end results and work performed. Without hesitation, I would highly recommend Lifetimez Heating and Air .

La
Review №106

The schedulers & office staff are alway the unsung heroes. I want to make sure & give them a solid endorsement as well. Super pro & super personable with great follow up...

Ma
Review №107

The company is run very efficiently and professionally. The service representative always takes his time to complete the service’s required. They are very thorough and honest.

Se
Review №108

Installed new HVAC system 11 years ago and have done maintenance since. Always reliable and punctual. Kept our system in great working condition.

De
Review №109

I love how on top of scheduling my semi-annual service they are, fast efficient and professional!!Jason did a great job and was very helpful.Thanks Lawrence and team👍🏻👍🏻👍🏻

qu
Review №110

Chris showed up in a timely manner and let me know what the problem was with the ac unit. These guys are professionals. Used them once before and would not hesitate to use them again.

Ch
Review №111

Hands down the best AC/Heating company around!

Ja
Review №112

Jeremy Irish is THE BEST!

Me
Review №113

My AC broke last night and this morning (less than 12 hours later) they were at my door and were able to quickly diagnose the issue and fix it. So appreciated in the heat of the summer!

Do
Review №114

The service from this company was very professional. All of my contact with the company was excellent. When it came time for installation everything was on time and efficiently done.

K
Review №115

I have used their services for 15 years. Excellent service, knowledge of industrys best practices, and workmanship. I highly recommend them.

Ph
Review №116

I love this company! Honest dependable and I trust them to help me maintain my system! My technician is the best ever!

Jo
Review №117

Paul did a thorough job of inspecting and cleaning my units and getting them ready for the summer season. He appeared right on time which was greatly appreciated.

Da
Review №118

Jason was very thorough in identifying and fixing the issues in our systems. I am a happy long-time customer!

SU
Review №119

I am not sure how it is a highly rated service. The technician who came to my house was not able to determine the cause of the Problem. He suggested to replace few parts and said he is not sure that would resolve the issue, he can tell only after the replacement of the parts. I will never call this service again. Waste of time and money.

Ge
Review №120

Ive been with this company for 10yrs servicing my units they are fantastic. Thx to Jeremy who did a great job!!

Ba
Review №121

Jason was great. Walked me through everything he did and made recommendations. Will use them in my new home.

Mi
Review №122

He actually arrived early - after getting a call telling me he was on his way - wearing covering on his shoes and a mask - walked through the house and showed him where it was - changed my filter - he actually struggled with the cover for the filter because my painters painted last week and put the screw on crooked - but he got it opened - did all the bells and whistles and was done in 1/2 hour - very nice - gave him cash and got a receipt right away - very nice man - would definitely recommend this place of business

Sc
Review №123

Jeremy was friendly, prompt and professional. He clearly answered my questions and explained his findings. He scheduled my next maintenance at my request.

Ru
Review №124

Fast. Expert. Friendly and Fair. Installed unit 3 years ago and happy today as the day I bought it with sales and service. Great company

Ta
Review №125

My service tech Jason was amazing, he went above and beyond to give us a great result.

Dm
Review №126

Great team and friendly and professional service = successful customer service!

Vi
Review №127

Very professional and FAST. These guys had my old system removed and replaced with the new one after a few hours. Knocked this outta the park on all levels!!!

Da
Review №128

On time, polite, friendly, thorough.

Me
Review №129

Chris was friendly, on time, and quick to fix my AC. I’m so appreciative of their speedy and kind service!

Ti
Review №130

Great company with great service. Jason is always incredibly professional, helpful, and informative. Thank you LifetimeZ Air!

SH
Review №131

[2023] My experience with them was unpleasant and dangerous. It definitely wasn’t “friendly.”

Kr
Review №132

Maintenance visit...prompt, professional, friendly. Chris took care of us and gave us options for our system. Highly recommend!!

No
Review №133

Lifetime’z is great! All their techs are professional and courteous. They are always on time and they do great work.

Jo
Review №134

Fast quality service. Have used their services for the last two years. I like that I have the same technician every visit.

Co
Review №135

I would definitely recommend this company for your AC needs. Reliable, dependable and prompt. Best price in the area. Great staff!

Ke
Review №136

They provide great service and let me know of things to watch for, so I am not surprised by big bills or major failures . And, the people are very nice and dont talk down to me.

Ja
Review №137

Always a great experience. Technicians are knowledgeable, professional, friendly. I HIGHLY recommend this company

Ma
Review №138

Great response time, and fantastic communication

co
Review №139

I am so grateful there professionalism, and customer service! Honest and upfront, is the only way to being a conversation regarding there helpfulness and service!

St
Review №140

Always very professional and trustworthy.

El
Review №141

Great service and installation quality at a good price !! Roman is very professional and expedited the delivery and installation of the units. Thank you !!!

Mi
Review №142

The AC service was prompt professional and accurately diagnosed the problem and fixed it under warranty without any problems. Would highly recommend.

Su
Review №143

Great service. Happy each time they come and service our unit to make sure it’s running well.

Sl
Review №144

Great explanation of how the HVAC unit drainage system works when I advised secondary line was draining. Great resolution of drainage issue.

An
Review №145

Lifetimez Heating & Air is an excellent HVAC company. They are prompt, friendly, and honest.

Ma
Review №146

Chris was on time and worked very hard. Kept us informed. Excellent job on all 3 houses. Thank you

Da
Review №147

I called and they were out at the time they said they would be here. Paul checked out the unit serviced it as needed. Everything is working great now.

Ni
Review №148

Jason did a very thorough job checking the system and making sure temperatures ran according to thermostat setting.

Ni
Review №149

Jason was on time, professional and safe.Found a needed repair that was covered under warranty.

Ga
Review №150

I liked the rep. He was very knowledgable and did not attempt to sell me a new system.

An
Review №151

Got a quick response of sending the technician right away. He knew what he was doing. He fixed it and explained to me what was wrong etc.

Pa
Review №152

Ive used Lifetimez (One Hour heating and air was the prior name) for close to 13 years...very satisfied!

Br
Review №153

Technician Jeremy was very professional, knowledgeable, and explained clearly about all the work that was done.

Le
Review №154

Always on time, professional and easy to work with. Thank you for providing service I can trust.

St
Review №155

Excellent service by Jason who is very good technician that was thorough and knowledgeable in what he was doing.

Br
Review №156

Jason was thorough and professional and explained all issues and methodology well.

Na
Review №157

We appreciate the quick turn-around. Jason was prompt, polite, and knowledgeable.

Pa
Review №158

Chris was very courteous and was patient with my questions and did a great job.

Al
Review №159

Service was excellent, communication was clear as well as understanding. I will definitely recommend this service to family and friends.

Bo
Review №160

Jason is a veteran in the business, came out, diagnosed, repaired Quick Fast!!!! Highly recommend

Va
Review №161

Always very responsive!

Sh
Review №162

Paul is the man! He figured out and fixed our problems very quickly and explained everything nicely!

Ni
Review №163

Excellent installation and continuing maintenance by Lifetime’z Heating and Air! These guys are awesome!

Na
Review №164

Jason Rodriguez was amazing very professional friendly, great customer services skills

Br
Review №165

Professional and friendly staff. On time, fast, and efficient. Great company

Ge
Review №166

The technician was very courteous and thoughtful. He did a great job.

Ke
Review №167

Very professional service. Always on time. Office staff is very helpful on the phone

Ka
Review №168

New customer and so far great service! Prompt, Friendly and Knowledgeable!

Mo
Review №169

Service was knowledgeable, efficient, and friendly. Jeremy was excellent to work with

Ta
Review №170

The 2 technicians who installed the Amana air conditioner were professional yet personal.

Je
Review №171

Jeremy did a great job explaining his repair and completed services

Ry
Review №172

Prompt, polite, professional. Cant ask for much more than that. Would definitely use these guys again.

De
Review №173

Everything was explained in detail and he showed me why we needed the repair.

De
Review №174

Jeremy, my Technician this morning, was very professional and personal.

We
Review №175

Always a professional and responsible company and great customer service.

Ri
Review №176

Outstanding service. Paul did an excellent job.

Mi
Review №177

Very professional and came on a Sunday. Would recommend them again.

Ch
Review №178

Lifetimez Air always makes sure I am taken care and goes the extra mile when they need to.

Te
Review №179

Great communication, fair pricing, and prompt, friendly service!

Ca
Review №180

Jeremy was very professional, courteous and efficient.

Mi
Review №181

Fast friendly & super helpful! Jason’s the best!

Ma
Review №182

Chris was prompt and did an excellent job.

Sc
Review №183

Tech arrived on time. He was knowledgeable and thorough

De
Review №184

Jason always does a great job for us!

Mi
Review №185

Professional, same day service. Will continue using Lifetime’z Air.

Ma
Review №186

Paul always go above and beyond when he comes to 5800 Royal Lane.

Do
Review №187

Chris was very professional and found issues instantly.

Am
Review №188

Excellent service from the office to installation to maintenance.

Lu
Review №189

Excellent positive attitude and performance all around!

Br
Review №190

Glad I chose Lifetimez Air to install and service my AC.

Ma
Review №191

Excellent service by Chris and the office staff

Na
Review №192

Jeremy was very polite and knowledgeable.

Wa
Review №193

Very professional and get the job done right.

Ba
Review №194

Knowledgeable technicians and very helpful management team.

Je
Review №195

Chris is very professional & knowledgible. Thanks!

cu
Review №196

Excellent service. Timely and clear explination.

St
Review №197

Fair price. Helpful and very polite

St
Review №198

Always a good experience with these guys!

Di
Review №199

They always come on time and are very professional

Information
74 Photos
199 Comments
4.9 Rating
  • Address:1911 Old Denton Rd Suite G, Carrollton, TX 75006, United States
  • Site:https://www.lifetimezair.com/
  • Phone:+1 972-200-1945
Categories
  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online estimates:Yes
  • On-site services:Yes
  • Language assistance:Yes
Offerings
  • Repair services:Yes
Planning
  • Appointment required:Yes
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