Cole has been taking care of us for about 2 years now. Very forthright about our units, as we nurse these older units along.He is always on time, happy and honest.
It is sad the sometimes you only get to see good people when you’re in trouble. Our system is 14 years old and Cole continues to just “make it work” even though it is about time to change the unit out. When we decide to take the plunge, we will be using Cole to do the work because we trust him.
🎉3 choice was a charm! 1st, Fischer HVAC --they installed the unit--showed up in our driveway, backed up, left, not a word since. BBB received a great letter, and so is his licence. 2nd, Air Clinic, didnt returned our two calls from different numbers. 3rd🎉🎉🎉On-Time Air, one phone call, one talk, one text on the way and then on time😱 Cole was perfect. Thank you for the great service and yes, will recommend On-Time to everyone.
Cole at On-Time air is very professional, knowledgeable and his fees are reasonable, he’s been doing AC work on our commercial properties as well as our personal home and we’re very happy with his work.
Cole is phenomenal, trust worthy, reliable, honest and genuinely concerned about his customer’s well being. As a single woman, it can be difficult to get good help these days without being taken advantage of, but Cole came to my rescue, saved me tons of money, and took care of my issue right away! Cole is a true professional and I would highly recommend him to anyone looking for good, honest help! Thanks again, Cole
Very happy with them. Came out same day for elderly vet when heater wasn’t working. Timely and friendly. Found the problem quickly and fixed it. Will use again!
Cole arrived on time and resolved our issue quickly. He explained what caused the issue and suggested a few improvements without sales pressure. Excellent experience and respectful of property.
On-Time Air is absolutely great! I called the morning my AC went out and had Cole servicing my AC later the same day. Cole was very great as he diagnosed my AC problem with a quickness. Definitely will be using On-Time Air for any Heating and AC needs from now on.
The owner cole is a great guy and technician. Call him you will be happy you did.
Cole with On-Time Air to the rescue. Heat back on and he was very prompt and professional.
Cole is very knowledgeable and efficient in diagnosing and fixing issues. I highly recommend.
Cole is a true professional. Showed up right on time, kept us posted about what he was doing and provided an explanation of the charges. A real pleasure to deal with. Thanks
Cole did an amazing job, was able to get here same day and communicated thoroughly. Was able to find out the issue, which was really a none issue in only a few moments and even took the time to check and make sure all the readings on the A/C unit were accurate despite only needing to reset a breaker. Don’t waste you time calling other service techs, call On-Time Air Conditioning, you’ll be very pleased with the customer service!
On Time Air has been very professional and has taken career of my air conditioner very fast and efficiently. I highly recommend him and his company.
I have Choice Home warranty and On-Time was contracted to service my claim. They were quick to respond and were at my unit within 24hrs of my submitting the claim. The technician, Cole, was extremely responsive and sent me pictures as well as gave me a good explanation of the problem and the fix. Im out of town owner and my tenant seems happy with the work. Cross my fingers that nothing breaks again soon but if it does, Ill be glad if Cole and On-Time service my property.
Awesome!!!Cole helped us to fix issues that others could not do it. Professional, Smart, Honest, Transparent. He is the person you want to have business, the customer experience we have is impressive.He is the best person for this job you can have. I am glad God put him in my way to fox my complicated AC issues. I definitively recommend him!
We contact Emergency AC repair, from On-Time Air/Canyon lake , He gave us Truly Great Service. Thank you Mr.Cole.
Great service, very responsive. Heater went out early am and it woke the house up in smoke. Called the fire department and ended up needing emergency service to restore heat. Called cole, he was open before 8 am (unlike his competitors 😆) and was out here before noon to fix and restore the heating system. Fair price and very knowledgeable, use this guy.
Cole is awesome, very considerate, professional, thorough, attention to detail, fast response and turn over time. Thank you for your time and work. Cole!Will defiantly will use you again in the future…hopefully not too soon!😉☺️God Bless,Brenda Clark4/29/23
Cole got into a somewhat complicated project with our HVAC repair that required several return trips but he stayed after it until it was done right and did not drag it out. Was always prompt and great communication. Highly recommend!
Cole was straight to the point, fixed our AC, and got it up and running quickly.
They came out quickly and communicated well. I was charged $240 for a non programmable thermostat that takes 10 minutes to install and that you can purchase for around $30. I also was charged $170 for refrigerant. Very expensive in my opinion and I own property throughout the state.
Answered the call right away and fixed our AC same day - excellent service!
Prior to our appointment, Cole was in constant communication. Upon arrival he immediately went to work. He was courteous, informative, and exuded a genuine sense of friendliness!
This guy is a pro!So much knowledge in air conditioning and heating got lucky he came out to help!Had two other companies come out and give me the run around. Cole came didnt B.S told me how it was fixed issue in a few hours. I am forever grateful!Wife is happy!
Cole, With On-time air came out and quickly fixed our AC. He was professional, informative and worked quickly.Our AC works like it’s new again!Definitely recommend and will use him again the future.
Called due to A/C not blowing cool. Startup capacitor was bad, and replaced by this company. Prompt service, courteous, quick repair but very expensive repair for a part (Amrad startup capacitor) thats widely available for $50-$70. The tech. was on-site for around 35 minutes and the total repair was $380. Once youre committed to the $140 visit charge, youre essentially committed to the repair.
Awesome service, very knowledgeable of his work!!
Great experience. They came out with if an hour of requesting and diagnosed/addressed the issue.Very much appreciated!
Cole was super nice. On time. Professional and worked with my odd schedule. Will definitely use again.
Excellent customer service and communication!!!! Highly recommend.
I scheduled a repair and Cole was there a few hours later to perform the repair. Pleasant to speak with and friendly.
We live in the Dallas area and trust their services with our rental properties. Cole is the best! They are quick and responsive!
Cole did a great job on my system maintenance and found a couple of issues that he repaired.
Cole went above and beyond to help us get a new air conditioner during summer heat.
Cole did a great job. Very hard worker.
Went above and beyond on Saturday to fix my heater and AC. Cole was very responsive and courteous. I highly recommend.
Great person would have them back anytime to make any repairs I ever needed thanks
Cole was very nice, professional and knowledgeable. I recommend On-Time AC & Heat.Mrs. Wade Kane
Quick, responsive, professional, and my AC is running like a brand new system! Cant thank Cole and On-Time enough!
We were in a pinch and on time pulled through. Arrived pretty darn quick and got us up and going.Definitely using them again!
Give Cole a call if you need anything done he is awesome
Very pleasant and knowledgeable easy to work with
Arrived when advertised. Very professional.
Had fast and great responses time. Fast and friendly technician.
Answered all my questions and checked the system inside and out for any issues.
Great customer service and fast fixing problem
Doesn’t ever answer their phone or return call.