My experience with Tru Climate was beyond superb! They were professional and efficient in installing my mini split AC. They ensured I understood the process and their work was top notch. I highly recommend them!
They were professional and efficient. I was kept informed from the initial appointment until end of service. They text me with arrival time along with a photo of tech. Ramiro arrived in both company vehicle and uniform. This was 5 stars plus.
Was recommended to Tru Climate by word of mouth, from two people coincidentally who did not know each other. Called Will and his guys came out to check. Will gave me several estimates on various replacement units, answered all of my questions with no pressure on sales one way or the other, and worked with me until final selection. Job was done quickly and professionally. Tru Climate honestly just wants to win your business and make you a happy customer. Trust me when I say you need no other estimates from anywhere else.
Had an AC unit go out and TruClimate was highly recommended by a family member. I talked to two other companies prior so I provided them with details of the issue. I was contacted with an estimate for repair and replacement that was extremely competitive. Technician Alan arrived the next day and had our AC unit back up and running quickly. My experience with everyone I spoke with at TruClimate was great. They are very honest and affordable. Highly recommend!
Will and team did excellent work when replacing our 20-year old HVAC system with a brand new unit.The installation technicians arrived promptly at 7:30 and work was complete within 4.5 - 5 hours.Thank you TruClimate team!
From requesting an estimate, having changes to the estimate, to the final install everything was great! All of my questions were answered and I really like they send a text with a picture of the representative coming to your home. Their price was one of the best I received, but in the end it was the customer service that sealed the deal.
Our a/c unit was almost 20 years old. Went out before Christmas. Called Truclimate and they came out quickly, quoted price and installed today. Customer service, installation and owner Will is fantastic. Great pricing. Hopefully new unit will last another 20 years. Will definitely use them for our service in the future.
Ramiro was great. Quickly identified the issue and made the simple fix without any attempt to sell us on something we didn’t need. Recently started using TruClimate. Both of my experiences with them has been great.
They showed up before their appointment window and were polite and said they could wait till the appointed timesince it was so early in the morning, I said hell naw lets go. They laid down covers over anywhere they worked . They were very respectful to any requests we had. Their work was phenomenal! It was night and day from what our A/C looked like before. They cleaned everything and it looks like a brand new install. we are customers for life now and will recommend you to everyone.
Thank you for all the help with my AC unit.Ramiro was an excellent help and answered all my questions and gave me some advise and suggestions about the best way to keep the system running properly.Thank you so much.Also, he was on time ⏲️ ✔️👍
I have dealt with numerous AC service providers in the past I’ve had some ok experiences and not so good experiences.I hired Will, the owner of TruClimate, several years ago to replace my AC unit and had a great experience. Every time I have an AC issue, I call on Will because I know the work will be done right at a reasonable price. His employees are extremely professional and knowledgeable. If you have any AC needs, call TruClimate because they will take care of your issue and won’t take advantage of you.
Our AC unit went out last Sunday in triple digit heat. We reached out to TruClimate and they quickly scheduled a technician to come out to our house. Ramiro came out and it turns out that our 17yr+ unit finally needed to be replaced. They got us quickly scheduled and installed a brand new smart, energy efficient system that’s working wonderfully. An added bonus is that we can all control it on our phones from anywhere. Will and his team: Michelle, Ramiro, Florentino, and other staff were super professional and provided quick and excellent customer service. Highly recommend TruClimate for all your AC needs!!
Scheduled in the morning and they were at my house a couple of hours later! Ramiro was very professional. He fixed our condenser for a reasonable price and we were back to cold air on a hot August day in less than an hour! Will definitely use them again!
It was an absolute pleasure to work with this company. From the moment of introduction until the completion of the installation, I could not be happier with the experience. I cannot say enough about how truly satisfied I was and still am with the service I received. One thing I really appreciate about this company is their customer-focused philosophy. All of my questions and concerns were addressed in such a way that was beneficial to both parties. I highly recommend using this company for all of your present and future HVAC needs. I surely will! Thank you Will, Emily, and the TruClimate family.
Ramiro was great and honest. Got here on a Sunday, was able to diagnose the issue, came back on Monday and fixed our AC. Life saver. The scheduling office was good to work with as well. All around great company.
The Ramiro and his partner arrived on time , very respectful and excellent and clean installation. In and out in a short time. I feel these two are a valuable asset to your company. They were attentive to detail, after being told I would clean the mess they insisted they would do the cleanup! I would recommend Tru Climate to everyone! You can find worse but you CAN NOT DO BETTER !!
My experience from first contact thru final installation was fantastic. Everyone I spoke with was kind and professional. I am so thankful for the excellent service that was provided.
Alan was very friendly, he answered all my questions. Not that I know that much or even anything about A/C (except it needs to be cold LOL). But it looked to me that he did a thorough job, cleaned the outside unit, checked amps inside and out and freon charge. When he was finished Alan gave me the thumbs up. I now have the peace of mind that my system will make it the winter with out issue. Thank you TruClimate
The service appointment was super easy to set up. They were very transparent on the cost and the service was quick and professional. Highly recommended.
They were on time and did a fantastic job at a more than fair price. The tech provided excellent customer service, explained everything, and was great to work with.
Big thanks to Michele and all the TruClimate Heating & Cooling crew. Especially Ramiro. He did a great job trouble shooting and explaining our AC problem. So nice to have someone knowledgeable that truly assesses the issue and doesn’t just try to sell you on an entire system.
This company is a dream. Excellent customer service!!! Arrived on time and got the job done quick! Definitely recommend ❤️
The technician arrived when scheduled. Alan was knowledgeable and professional. He explained what work needed to be done and more importantly he clearly explained why it needed to be done. He did not try to upsell me with any services I did not need and he did not pressure me to by any of the services that I did. For the amount of time he spent working on our units, the work was reasonably priced. We are extremely happy with the service and know that our HVACs are in good hands. The owner of the company has a reputation for being fair and honest in the HVAC community and has been servicing my HVACs for close to 10 years. Finding an honest HVAC company is like finding an honest mechanic. When you find a good one, you stick with them. I highly recommend TruClimate. They deserve all the stars.
TruClimate was great! We called them in the evening and they came out that very same evening! Very reasonable pricing and very courteous and helpful personnel. We will definitely use them again. 😊😊
Everyone was amazing from start to finish. Emily, you rock girl! Will went above and beyond with all of my crazy questions and was always so pleasant. Alan was fantastic during the installation of our outside unit! I am so very pleased with the customer service that I received. You guys make an amazing team!
Super happy with every part of the process with this company. Will was knowledgeable & professional. He explained everything very well. I didn’t feel like he was trying to “sell” me on anything I really felt like he was trying to help me. Ramiro was super friendly. Worked efficiently and cleaned up great. Great price as well. We are so happy.
Very professional! Great process and timely response. I was informed of arrival and tech ID in advance.
Both of the guys working were very polite and worked very fast and efficiently and cleaned up while they worked. I thought that was smart because it shows consideration for their working area as well as their personal time management! Everyone from beginning to end was great to work with! I highly recommend them!
Good customer service, the technicians were prompt and on time. They finished the job in a timely manner. They gave a thorough explanation of everything they did and were very clean. One of the best customer experiences that Ive had. I would highly recommend Will Cobb and his TruClimate to anyone who needs AC repair or replacement. Tru Satisfaction!
Worked well, very efficient, kept us updated. Throughout work dayVery pleased with service!!!
Service reps showed up on time with everything needed for the job. Work was completed quickly and professionally. Thanks Will for your expertise in devising a cost effective plan and to Ramiro for implementing the plan perfectly! Without a doubt, TruClimate Heating & Cooling is my only source for HVAC services!! Simply the best!
Ramiro is our technician and he is the best of the rest. He has worked for us several times and has installed two units for us. He is very knowledgable, professional and friendly. TruClimate is an excellent company and employees the quality technicians.
TruClimate was amazing throughout the whole process of replacing our HVAC system. They truly walked us thru the process with excellent communication! The installation and clean up was done in one day. The Truclimate inspection after installation was friendly and informative as to how the system worked. We love the new ecobee thermostat and the phone app. We are extremely happy with the purchase!
Great job very fast and easy to work with. I will be recomending truclimate to everyone I can in the future.
Very very happy with the service I received from this company. Being a Lowes pro customer, I went through Lowes to have my HVAC unit service. Theyre communication was quick and always accurate. Their prices are also very good. The technician showed up on time and explained in detail what he was doing.
Our AC stopped working and with summer approaching and a baby on the way, we needed this fixed asap! TruClimate was very pleasant to work with from beginning till end. The dispatch got us a service call set up for later that same day and the technician actually had the parts in his truck to fix our issue on that call! We were back up and running the same day. Everyone was so polite and courteous. The price was affordable. I highly recommend their services! Thank you to everyone at TruClimate!
Wonderful customer service!!! Beginning with Emily and Will and then with the installation crew, very professional and in a timely manner. I would absolutely recommend Will and his company to anyone looking for HVAC system. More than 5 stars!
Great communication and arrived precisely on time. They worked quickly and got the job done. They are respectful and thoughtful. I highly recommend.
One of our units stopped cooling over the weekend and TruClimate responded right away Sunday morning, discovered the issue in the afternoon, and repaired the unit on Monday. Will Cobb and his team went out of their way to discover our unit was still under warranty which saved us a lot of money on having to replace an entire unit!I really appreciate Will and his teams professionalism and timeliness and highly recommend them for any A/C heating and cooling needs! Thank You!
They were very respectful and helpful with explaining what they were doing. They continued to keep me updated along the way. They arrived on time, which is a huge plus, I highly recommend this company!
Very professional. Will kept me up to date on everything and walked us through the process. Said they would be here at 8 am and they were. Came in and laid down cloths to protect my floors. The tech who installed the inside unit even fixed a hole in my floor from a critter of some sort. My house went from 80° to 72° in less than 30 mins. 5.5 hrs and they were done. I hope I never have to have another ac/heating system replaced but if I do I hope theyre still around.
Very knowledgeable. Technician took the time to explain what was going on and showed the bad parts to me. I will use these guys again.
They were great, installed it quickly and it the thermostat works great. They are easy and nice to work with.
Awesome service with Truclimate Heating and Cooling! Ramiro did a thorough inspect of our units! Very professional and explained everything that was done! Highly recommend them for all your heating and cooling needs!!
Outstanding service both during the installation and after the installation for quality check. Thank you Will, Ramiro and team for going above and beyond!
TruClimate and their staff were amazing. Best customer service, quick to respond. I have recommend to several friends and family.
Came out right away and fixed the issue in minutes. Will definitely use again.
The service was fast and very friendly.Great company because of great people!
Exceptional service! Reasonable price. Very thankful to the whole team. Definitely recommend!
They came out and did a real good job all in a few hour and everyone was very professional
Very friendly and professional people. Full of knowledge and experience. I will definitely be calling them again.
Great experience all the way around. Would most definitely recommend for A/C service and installation
Great communication, punctual, customer oriented, and common sense approach.
Amazing fast service. Will definitely recommend. Ramiro was very informative. Thank you
Very Efficient and Fast. Friendly and held great conversation. Was in tuned and aware of what I wanted in the product and delivered!!!
Quality and honesty is key for my money. TruClimate offers both.Thank you TCHC team.
Had my HVAC inspected by Romero and he was GREAT! He is coming to work on another HVAC unit in a few hours Wednesday morning
Great professional service at a reasonable price. Would recommend to everyone I know . Job well done.
We were very pleased with your service.
Very quick and professional, I appreciate upfront communication and promptness. Thank you for your service.
Great service and fast installation, Very Friendly to deal with.
Very quick service, good pricing and great engineering on my unique barndominium installation
Wow! Out fast, knowledgable, corteous. Great work- got my biz!!!!
Great communication & very professional. Would def use again !
I am very happy with everything! Thanks 🙏🏼 !
Quality service from quality people! 5 stars all around! TruClimate never disappoints!
Polite and efficient service. Will never consider another service company again!
Very professional, kind, knowledgeable...HIGHLY recommended
Great job, done quickly and professionally.
Excellent work installing a mini split in my office.
Great company! More than five stars!
Great job
Fast, friendly and knowledgable
Great SERVICE!
Great job.
Excellent service, very friendly