Everyone dreads a broken AC unit when it’s a hot day. However, I just had my AC fixed by Chuck’s Air Conditioning Repair and it was as painless as it could possibly be, I’m elated that I found them on Google. Jarrod, the technician, was at my home in less than an hour and my AC was fixed so we could enjoy the remainder of the day. I can’t say enough positive things about Jarrod. He was polite, friendly, and knowledgeable and worked hard getting the repairs done. Even better was the reasonable cost. If you’re in need of HVAC service, call Chuck’s, they are the best in Austin!!
My husband and I have used Chuck’s Air Conditioning for over 15 years. Every visit has been quality. This is a family-owned business that keeps its commitments and provide’s excellent service. I am very pleased to give this recommendation. They care about the details and do excellent work. I highly recommend Chuck’s Air Conditioning.Thank you,Liz W
I’ve been using Chuck’s A/C for a number of years and have always been very satisfied with their service. There have been problems with my unit but Chuck’s took care of them quickly and professionally. They have always shown up on time and that is a huge plus. Jared came this morning to do the winter checkup and as always he is friendly and professional. There should be a 10 star rating.
Chuck’s AC has been wonderful for us. Family owned, and got our business when they came out on a holiday, several years ago! When Jarrod comes out, we know we will get excellent service and advice!
I had an ongoing AC issue for 2 years then I contacted Chucks AC. I have used them to replace my whole homes HVAC system. Quick efficient and honestly priced. Awesome family run business. I will contact them only for future issues or questions
Mathew with Chuck’s AC is awesome. He’s a wealth of knowledge to say the least. I had two prior bids with other Austin companies, and let’s just say they were ridiculous. Mathew came in and walked over everything for me (including a lot of technical information, that no other company was willing to even talk about). Other companies that I had bids from, kept saying carbon dioxide CO2., instead of carbon monoxide with regards to the heating unit. Not to sound nerdy, but that’s a huge difference with regards to your families well-being. Mathew and his crew knocked it out of the park with their workmanship, and pricing. Sure, the larger companies have better name recognition, but that’s absolutely it. Chucks AC is one of a kind, and is an old school trusted version of how the world should operate. Thank you.
Great service, as always! Loved meeting Jarrod. He’s a great addition to the Chuck’s AC team! I appreciated his honest assessment of my unit’s potential longevity. It’ll help me prepare. Thanks!
Called Chuck’s on a Saturday morning and they were happy to come out same-day to check out our system that wasn’t blowing cold. Prior to Chuck’s, we were told by a separate company that our unit was beyond repair and needed a $12k new system. Matthew came out and was nothing but kind, professional, and helpful. He spent 1.5 hours teaching my husband and I about our unit, ran tons of diagnostics and quickly found the issue that was causing our system not to work. He fixed it on the spot and confirmed we didn’t need a new system at all! A huge huge relief for my family. There are a lot of a/c companies out there but I’m certain none compare to Chuck’s. Decency goes a long way these days, and Matthew and team are kind, honest, good and hardworking people. There is a reason ALL their reviews are five stars. Thanks so much, y’all!
Jarrod arrived at the exact appointment time. He was friendly and courteous. Jarrod completed the heater tuneup in a skilled, prompt and professional manner. I highly recommend him.
Jarrod was awesome.He came an hour earlier than our scheduled time (which was great for me as I am home all day)He recommended adding freon to the ac unit instead of replacing the expensive evaporator coil right away. It has a very tiny leak about the size of a pin hole. He said it could possibly last a couple years before the coils need change.This tells me he’s an honest man and not out to bleed us dry with high expenses.When the evaporator coils need change, we will definitely invite Jarrod back.I am comfortable sitting in my home now along with my 6 dogs that he absolutely loved!Thank you Jarrod!
I manage a nursing home and our unit went out early in the morning on a Friday. Called Chucks and they made it a priority to come ASAP. They were very professional and replaced what was broken in a few hours. I will recommend their services to family and friends and they are now our A/C guys. Great service for a reasonable price. Thank You Chucks.
I could not be happier with an A/C company. We called out multiple companies to get an opinion on a replacement system. Most took a picture of the unit and went back to their car. Jarrod walked thought the whole house, and up into the cramped attic to look at everything and do proper heat load calculations. He took so much time to talk us through all the options and what would be worth it and what would be overkill. The installation went great and Matthew did a great job verifying all was good. I highly recommend Chucks because they will tell you if it is something small you can trust them if they say it is a bigger issue.
Matthew and Jarrod consistently do a great job for me. I love their honest, knowledge, and willingness to go above and beyond. Today I worked with Jarrod and was very impressed by him!
I was completely happy with Jarrod’s work and customer service! He fit me in at the end of his long day with no complaints! He explained everything very clearly and I felt comfortable having him work in my house without me needing to be there! I highly recommend him!!
Go with Chucks!!! I have had many AC and heating specialist over the years. Customer service and technical service are by far the best at Chuck’s. Actually, a small family owned business, not a mega corporation.Support families And local business.
Matthew was out and fixing the issue with our heater during the cold snap on MLK day. Very knowledgeable and professional. Ill be calling back for sure!
Matt came to my house as promised with great text and phone communication on schedule and arrival. He did the repair at reasonable price very quickly and got our A/C back on line. Couldn’t ask for more! Thanks Matt!
This was my first time using Chuck’s AC and I will definitely be a repeating customer. Very happy with Jarrod’s explanations and help.
Great experience. Jarrod showed up on time, was professional and answered all my questions clearly. Will use Chucks exclusively going forward.
Jarrod was extremely courteous and knowledgable. Took care of my issue quickly and efficiently. Fair billing also! Highly recommend!
I don’t normally leave reviews but this company warrants one! Every step of the way (from calling office to schedule, text arrival notification on the day, to the actual work itself) was thorough, professional and fair. Jarrod was awesome! Friendly, knowledgeable, honest. Explained everything to me and was just a pleasant person overall. It’s obvious that they care about the quality and integrity of their work and business. And a big plus that it’s a small, local, family run business. Thanks, Chuck’s! See you next time!
I’ve been using Chuck’s for 20+ years. I’ve never had a complaint. Jarrod was great today!
Just had Chucks A/C come out and do a full ductwork replacement among some other things. Matt came out first and was so friendly and helpful, made sure everything was running great, then gave us a great quote for the install. Such an awesome family team effort! His install crew came out a few days later at 7am and were done by 12:30pm. They were also very friendly and had great communication as far as progress of the project! Then cleaned any areas they were in and it was like they were never there! 10/10 recommend and will for sure be using them again! Thank you Chucks A/C
Chucks AC is the Best company I have ever used. Will continue to use them, and highly recommend their services. Family Owned, and they trat you like family (without the drama)
I called Chucks ac when my ac is not cooling. They sent a tech right away but failed to mention about the service charge. Tech (Matt) diagnosed the issue to a leak at the elbow of the compressor. He called the office to get a quote. The unit holds 6.5lbs of refrigerant and based on what I heard (and saw online), $70/lb is the cost. It will take 1.5hrs to fix but he doesnt have the time to fix then and will come back. Even at the going rate of $200/hr math does not add up to his quote of $1125. Matt then left to his next job with my job unfinished. See picture with some parts left outside and the fan not screwed in. When I checked with Chuck for paying half of the service charge his reply was I was trying to scam him. When I said it is their responsibility to tell me the cost upfront of service charge, his reply is it is my responsibility to ask (ask what I dont know?) and he will serve a lien on my house. I paid up the $89 service charge because in Texas consumers lose. BTW, I never paid service charge for residential service before. I dont mind paying but it should be clear upfront so we can make an informed decision.I got 2 others agree to come without service charge. After I got one of them show up and with a quote is $700, I cancelled the other appointment.
Eric and Matt arrived for a health check. Found more than a few issues and got them all cleared out. Even a stubbornly clog drain. Work was impeccable and professional. I have been using Chucks for over 5 years and will continue to do.Great service, good prices, worth the wait.
Excellent service! Called Chuck’s Air Conditioning after our AC went out at 2 a.m. They came out the same morning and returned with the parts and completed the repair on the same day. They are personable, honest, and dependable. After having a bad experience with ABC Home & Commercial Services it’s nice to know there’s still good honest hardworking people out there to depend on.
If I could give six stars I would. AC wasnt working, and got same day service, one upfront cost for diagnosis which ended up being the only cost with the wiring repair. Chucks son did the service and i couldnt be happier with the speed, quality of work, and pricing!
I recently had Jarrod from Chuck’s A/C service my unit in Belterra, southwest Austin, and I couldn’t be happier. He was prompt, professional, and quickly diagnosed the issue. Jarrod explained the problem clearly and didn’t charge me for simple fixes I could do myself, showcasing his honesty.He showed me pictures of the work he did, ensuring transparency. His attention to detail was evident as he checked every component thoroughly. Additionally, Jarrod promised to research further improvements for my A/C efficiency.Overall, Jarrod’s professionalism, expertise, and customer service are top-notch. I highly recommend Jarrod from Chuck’s A/C for any air conditioning needs.
Awesome!!! Jarrod was very professional, courteous, and explained everything that he was doing!!! He had so much patience and extremely helpful. I highly, highly recommend Chuck’s AC company! They definitely came to our rescue when the AC was acting up. You can’t go wrong👍
Tech arrived on time. Listened to customers concerns and went right to work. Tech was very knowledgeable and explained his actions and findings. Made appropriate decisions regarding needs and repairs. Stayed on point start to finish. Completed the job in a timely manner and cleaned work area to customer satisfaction. Would highly recommend this company and will use again. 5 Stars!!!
I had an issue with my central AC draining. I called Chucks Air Conditioning at 8:30 am and Jarrod P. was out by 11 am that same day to fix the issue. The price was reasonable and Jarrod could not have been more pleasant to work with. I would recommend them to anyone needing AC servicing or maintenance.
CHUCK’S AC and heating service is excellent. Enjoyed visiting with Jared. He was on time, I was notified. He was on his way, he got to work immediately, and apparently did an excellent job. I’ve used your service for number of years and I’ve always been very satisfied. Jared is a very nice and courteous young man and I look forward to seeing seeing him at my next requested the fall. Thank you for this request of information.
Matt and the crew at Chucks AC did a awesome job replacing my former HVAC that I purchased from his Father 14 years ago. American Standard manufacturers very reliable equipment and Im very happy with my replacement HVAC system. A special thanks to Jarrod for trying to get me thru this summer with a replacement motor on the compressor. It worked for a couple of days but the 14 year old equipment was at the end of its design life.
Saved the day in our emergency, Jarrod was an amazing tech who put us at ease , very knowledgeable and professional. I appreciate a family business which holds itself to this high standard and would recommend them to all. With this company you will get a fair deal and solid service. Amazing Find in a hard time..Thanks again Jarrod!
I worked with both Matt and Jarrod on a really hard to find leak. Jarrod was honest, helpful thorough and also fair. I would recommend this company to anyone that needs AC repairs or maintenance. Or even a new system all together.They did end up finding the leak, and repairing it quickly! AC is running smoother than ever. Im a Chucks customer for life!
Great service with good field techs and helpful back office. Quick response times
Jarrod was on time and extremely helpful! Wouldn’t hesitate to contact again if I need more help.
Matthew arrived as scheduled and on time. He did a thorough check of system and recommended some changes that we will implement. We have been using Chucks AC for several years and will continue to recommend them.
I’ve used Chuck’s AC for about 25 years. They have always done a great job for me! I didn’t have my visit today from Chuck or Matthew, but Jared came and really knew his stuff too! 100% satisfied! Would give more than five stars if it was available, LOL!
Jarrod is an absolute professional. He provided the information we needed, he didn’t try to upsell for unnecessary items and was straight forward.Tara was fantastic in helping us get a last minute appointment and even giving us a few items to check in the meantime.I cannot recommend Chucks AC enough!
Jarrod was on time, and personable. Service was quick. I appreciate his and the job that he did.
Upon arriving, Matt quickly diagnosed the issue and resolved the matter in no time. If you’re needing an honest, cognizant person, Matt is your person.
As always great and trustworthy company!! Jarrod is a fantastic technician and great guy. Highly recommend!
I called at 0730 and Matthew answered right on the dot. He arrived 3 hours later, identified and fixed the problem, had the parts ready, and even changed the filter for us! Matthew, it was a pleasure meeting you; you are kind, informative, genuine and represent your company well! Thank you, and we are so happy to have found an amazing and dependable AC Company!
Called for season check for heater was scheduled 2 days later. Very thorough- I always use them and met a new employee. Great guy! Easy to talk to and great all around guy. I believe his name was Jarod(not sure-bad with names). Great family business!Received summer a/c check up special. Matt (owner) swung by. Known him for few years now. Good to visit with. Friendly guy easy to talk to. Excellent job as always. Even walked around house and showed me hot spots and requested I look into more insulation. Go with Chucks for A/C and Heating needs. I always will.Jarod did heater check today 10/8. Very informative and friendly line last time. Pointed out some rips in two duct tubes that spray in insulation company did. I have called that company to return and look and fix. I would e never know some cold air was escaping in attic. Thanks again Jarod and Chuck a/c and Heat
Our blower gave up on us on a weekend. We were delighted to get a technician in less than 2 hours! Replacement of the motor had to wait only a day for the part.Chuck’s was recommended by a neighbor who like us was impressed by the promptness, professionalism and fair price. Our tech Jarrod was very personable and despite being new to Chuck’s and our area, clearly knew his way around HVAC repair!Thank you so much for the excellent service.
Great work and diagnosis. I appreciate his explanation and thoroughness. Definitely recommend them.
We had another contractor come out to repair our AC and ended up paying a large sum of money on parts and labor to repair and still not get the problem resolved. I called Chuck’s at 4:30pm and spoke to Tara on the phone and explained what had happen and she pretty much told me what the problem with my AC was over the phone. Mathew came out and confirmed that it was just clogged line and had my AC up and running by 6:45pm. Will use them moving forward. Thank you!
Excellent AC service company. Jarrod serviced my AC today and did fantastic work, and I learned a lot while he worked on it.If you are in or around Austin, highly recommend this AC company.
Matt was very personable, polite and helpful. He walked me through his process and was great at explaining the situation. Highly recommend!
Great honest service with a smile! I even got a call from the tech stating he may be a little late. Once he finished the preventative service, he advised us of something we could do to help keep our unit running smoothly. Highly recommend this company!
Matthew was very flexible with my schedule. He found the problem right away and efficiently repaired it. All this came with a great attitude. Fantastic job!!- Roy Johnson
Very pleased Matthew was very respectful and did a great job. I highly recommend. Matthew and Chucks Air conditioning.
It is hard to praise Jarrod enough. He walks through the problem with you, answers questions and then provides options on how to solve your problem. I find him genuine, knowledgeable and forthright. I will definitely be reaching out to Chuck’s and Jarrod for any future HVAC needs. They have a customer for life.
We absolutely love this company and will continue to be loyal. Anytime we have a problem it gets fixed, and they always do their best to fit us into their busy schedule. Cant say enough good things about the customer service from top to bottom. Excellent work all the way!
Love Chuck’s A/C! Within an hour of calling about our A/C going out they had a tech, Jarrod, to our home. He was able to do a quick fix and talk us through what was going on and made sure he did a thorough check of the unit. We are now forever customers! Also very reasonable priced and very trustworthy.
Just another 5 star review for Chucks AC. One day last week, just before 6pm, I discovered the AC wasnt turning on. I called Chucks and they managed to arrive and fix the problem by 7pm the same day! With a smile no less!
Jerrod was my technician and did a phenomenal job at diagnosing my systems issues. Chucks A/C service was very prompt and surprisingly responsive to my call for help. When your A/C goes out in 104 degree heat you don’t want to hear it will be 3 or 4 days to get help. Chuck’s gets 5 stars and kudos for great customer service response. Keep up the great work.
Matt and Jarrod with Chucks AC is always awesome! Serious experienced professionals! Dont waste your time with anyone else!
Shout out to Chuck’s A/C! They came out, quickly diagnosed the unit’s issues and gave me my options and made the repairs. I added on a new thermostat as well and now my unit is working as it should! The technician was super friendly and helpful in explaining the process and getting the work complete! Thanks Chuck’s A/C
I have used Chuck’s AC for over 30 years. I have never been disappointed with their service.
Matt was so attentive and incredibly knowledgeable. Explained every step of what he was doing with ease and made me feel comfortable. Would definitely recommend and will be my go to HVAC company!
Fantastic. Super friendly and likeable, fast and professional, explained everything thoroughly, affordable price, and even chatted with me a bit about the Astros and Texans. Second time we’ve used Chuck’s, and we’ll call them next time too.
Matt was very friendly & professional. He & Jerry we’re very efficient and they knew what they were doing. They ran several tests and diagnosed the problem I was having with my air conditioner. Matt throughly explained everything to me and made a few recommendations on how to move forward. I really liked their service and I would definitely call them again! I highly recommend Chuck’s Air Conditioning Service!
Carefully cleaned all around the furnace and blew out the crude from the drainpipe and from the outside fan and it was DIRTY. Friendly, kept to the task at hand nad did a thorough job. I’m the kind of person that follows around and asks questions so my opinion of this company and repairman is true and honest. I’ll be making my fall tuneup in six months!!
Jarrod was very professional, courteous, informative and…made friends with our dog Moose who slipped out. I hope he is available when we need service (at least maintenance. I hope our AC lasts, ”fingers crossed”).
Jared (sp) was quick and professional, very kind! Im so pleased while my house slowly cools down, as are the dogs!
Jarrod was great to work with, excellent customer service We went with Chuck’s on word of mouth, a good decision.I highly recommend them.
Chucks A/C serviced our HVAC systems and installed a condenser unit, a package unit, and new furnace in the 15 years that we were customers. Every experience with Chucks A/C was great. The only reason we no longer use Chucks A/C is because we moved from Austin to Virginia 2 years ago. We miss a lot of things about Texas. Chucks A/C is among the things at the top of the list.
Chucks did routine maintenance on our air conditioners. Jarrod was professional and honest. Highly recommend this company.
Jarrod is a great American and a super ac mechanic..Top of the line. You are lucky to have him as an employee.clean cut professional and very knowledgeable
We have been using Chuck’s AC for all our HVAC needs for over 25 years. They are the best!! Not only being family owned, they are extremely knowledgeable, honest and reliable. I trust them explicitly!
We were referred to Chucks AC from a friend who was happy with their service. Matt and Greg were very professional through every stage of installation. I would definitely recommend Chucks AC to anyone. They were great!
Chuck himself came to fix our problem. With it being 107 F everyones air is going out and his whole team is putting out fires left and right. He didnt want to make me wait so he made the trip himself!I did cost comparisons with 4 other companies over the phone. The others were all 4.8-5.0 rates with 200+ reviews, but they were more expensive out of the gate with the estimates. Another thing I loved is while other places will just say this is broken so pay this. Chuck told me why, how to prevent it from happening again, and what to do to save energy, money and also how to make my units last longer.Hes been doing it for 30 years (obvious from when you speak with him) knows more about the profession and manufacturers than anyone Ive ever met. Most of all when you meet him you know he is running and honest outfit. I HIGHLY recommend.
When my 22 year old, undersized, unmaintained HVAC system finally gave up the ghost on a Friday in 106 degree heat, Matt with Chucks AC was able to make it out on the same day to evaluate the problem. Replacing the system had been on my todo list for a while but Matt (and another very friendly employee, Mike) still helped me limp along through the weekend until his install team could get to me a couple days later. Matt helped guide me through the variety of options and scenarios so that I would finally have a properly sized, efficient unit. His installers arrived on time and quickly went to work, knocking out the whole project by early afternoon and cleaning up such that not a single speck of dust remained. Matt then stopped by to finalize the project and help me get my new, wifi-enabled thermostat set up.I found Chucks AC from the helpful, friendly posts Matt makes on Nextdoor containing maintenance reminders and tips. Theyre a family business; Chuck is Matts dad and Matts wife Tara runs the scheduling and mans the phones. As you can imagine with all the great reviews, these folks are very busy but Tara still helped me get on the schedule for a same-day call and every interaction I had with her throughout the project was great.I also took advantage of the financing they offer, which has surprisingly good terms in the current interest rate environment. If youre needing to replace your system but are a little short on cash, dont let that stop you. The application was easy, approval was instant and the monthly payment very manageable.
Great family company. Honest, fairly priced and does Great work. I Have been using Chucks AC for over 10 years. Never disappointed. Always diagnosed and fixed any and any problems I have had. I HIGHLY RECOMMEND THEM AS YOUR GO TO FOR AC & HEATING NEEDS! BEST HVAC COMPANY IN AUSTIN AND SURROUNDING AREAS!
What’s not to love about Chuck’s. I was driving home from work at 7:30pm and called Chuck’s (among other companies) to inquire about an inspection of our AC unit that was turning on and off.After a quick phone call the problem was identified and chuck was able to come resolve it at 8:30 pm that night! He was extremely professional, friendly, comical and informative. Couldn’t have asked for better service. We’re new home owners and finding quality experts is a difficult task but I say with confidence, I know who I’ll be calling for my future AC needs.Thanks Chuck.
I will only ever use this company for my AC needs for my own home as well as my rental from now on. They were on time, efficient, honest, and fair. Plus great communication throughout my entire experience with them. Could not ask for more. Chucks AC is the best in the business. Forever grateful for people I can trust. I can’t recommend them enough.
I had Chucks AC come out to fix my AC fan which stopped turning. Jarrod showed up on time, explained his findings by showing me test results. Fixed the problem and then completed a thorough check of the AC system in the attic. Absolutely the best AC service I’ve ever experienced. They will be my AC company always.
Mathew was recommended by my life long AC guy who retired, and I was thrilled by his customer service! He showed up on time, looked at the he situation, and gave me suggestions on cooling my house more efficiently without costing me a ton of money. Wish all my service calls could be this this professional!
Chucks AC is the best. Jarrod and Matt have been taking care of us for more than 5 years and have always done great work for a great price
I have been using Chuck’s AC for several years year for my main residence and all of my rental properties. They are a family owned business, and Chuck truly goes out of his way to take care of any emergencies!Each year he does a tuneup special for $69 and has saved me thousands of dollars in replacing units. I can always trust whatever Chuck says I need, I know I truly need!! He has never tried to upsell me on anything, and has given me several recommendations over the years to get even more and longevity out of my units. I would highly recommend Chucks AC over ANY HVAC company in the Austin area! (And I’ve tried most of them!)
Been using them for a couple of years. Each time it has been a good experience. Found them through my brother-in-law. I do recommend them. Matt and Chuck have been the ones i have spoken to. Also Eunice is the one that answers the phone as well. Great service all around. I plan to use them again and can update you all on that experience me.
Matthew and Jarred have been taking care of my HVAC systems for the past 6 months ... they have consistently been able to come when I neeeded them, been on time and completed the work perfectly in a timely manner! I would highly recommend them and have to my friends!
Jarrod was on time. Very polite. Listened to what “I wanted him to know” about AC. Kept me informed of what he was doing. Left everything like he found it. Great experience.
I had Chucks Air Conditioning come out to check my unit after another company failed to repair it. The company was responsive and was able to work me in the same day. The company was able to restore my unit to normal working order and went above and beyond in their service. I would not hesitate to call them again and will be using them in the future for annual service.
Outstanding customer service. Matt is extremely sharp, friendly, and has a solid work ethic. Their company came highly recommended from a close friend, and I can see why. If you are looking for a fantastic locally owned HVAC service provider and want comfort knowing you will receive top notch service that is honest and ethical, look no further.
Ive lived in my home for 10 years and I am finally cool thanks to Chucks. Everything about my experience from start to finish was ideal. They were timely, professional, easy to understand and fair with their pricing. I would recommend them with no reservation and plan to be a customer for life!
Jarrod showed up early, explained what he was going to check, ran diagnostics, and summarized what was needed. He was courteous and knowledgeable. We will call on them again.
Responded quickly and got my unit working again. Very professional and reasonable charge. Thanks!
Best company ever! I have used Chucks Air Conditioning services three times now and I am very satisfied with their responsiveness, professionalism, and honesty. One day, I called them on a Friday at 4:45 pm because my 20 years old A/C was not working. Chuck took the call and explained that he could send someone the next day if we wanted since his crew was busy assisting other people. In the mean time, he attempted to troubleshoot my a/c problem and at the end, he took it upon himself to drive to my house and look into the issue. it ended up being a loose cable that he secured. He did not charged us because according to him, he did not fixed anything. He only told us that he like treating his clients as he would like to be treated. There are very few honest people out there and Chuck and his team are one of them. Matthew has also stop by and we received the same honest service expected from this company.
This is just a terrific company in every way! Excellent dedication to quality products and quality work. Superior way of dealing with me as a customer. Competitive pricing. But, mainly, and as all these reviews say over and over, just wonderful people to do business with. Matt, Chuck, and Eunice run a family business with a great staff of technicians who know what they are doing. Cant recommend highly enough!
Chucks AC came well recommended by a very trusted friend. All around great experience. Eunice was able to squeeze me into their very busy schedule and they came out the same day. Chuck and his tech showed up when expected and diagnosed the problem within a couple minutes. Great people, great work, up front costs, no surprises, quick easy billing and payment. Couldnt have asked for a better experience. Thank you Eunice, Chuck and Eloy!
A really nice guy & great technician. Been so helpful to us!
Ive been using Chucks AC for year at two different homes and have always enjoyed working with them. Ive never had a bad experience. Theyre a local company and a group of incredibly friendly people. Matt is a great technician and a very nice man. Excellent company.
Chuck’s AC has serviced and made repairs to our HVAC system since we moved to Austin 3 years ago. They have provided superior service and gone above and beyond to get to our house when our system has failed (including in the middle of a snow storm). Matt has taken the time to teach me how to better care for our HVAC system. Their prices are reasonable and fair and they stand by their work. Chuck’s AC has earned my trust as a customer and I could not recommend them more highly.
Ive used Chucks twice and man are the good. On time, friendly, and honest. They explain the options to me and the positives and negatives. Their staff is nice and they are flexible. Plus, I just love seeing them!
Matthew came out on today on time and checked our A/C system to make sure every thing was working properly and also checked the airflow in a few places that we were concerned about. We found that our doors on our bedrooms are fitting so tightly that when closed they were causing restricted air flow in those rooms. Chucks A/C is the best service providers we have found and have been using them now for 15 or so years and we have been home owners for the last 46 years. They are up front about what the cost of parts, labor, and any fees that you may be charged for before the work is done. They do not push you to buy anything, but they make recommendations as to what you might need and gives you options on good, better or best products and services.
Always a great experience working with Chucks’AC. Jarrod is kind, professional and communicates on when he’s getting to the appointment. Great service and people.
This is the business that you want to call for your air conditioning issues. A family owned company with honesty and integrity. They were a pleasure to work with. After 10 years of recurring issues and calls to a few different companies they finally came in and identified the real problem. My p-trap was too small for the size of my unit. They saved me $1500 in recommended work from another company who said I needed it or it will continue to happen. None of that work would have solved my problems. I highly recommend Chucks. Good people. Good business.
Cant say enough good about this owner/company. Had a problem with our unit this past weekend, called one of the big companies. Their technician quoted an outrageous amount $3500 to fix the problem, then suggested we consult their sales team for a quote to replace our entire system to the tune of $18,190 on their Advantage Plan with a payout of 9 years! Didnt even leave us any paperwork, except a paper with payments of $189 per month! When I contacted the salesperson, he said he emailed us the contract! So we cancelled the agreement!After seeing recommendations for Chucks A/C on Nextdoor I called and had a nice conversation with Chuck, explained what our unit was doing. He scheduled a repairman for after hours for today! Then 30 minutes later, I get a phone call and he was on the way over himself to take a look at our unit! Turns out the drain line was clogged! Dont need a new unit or even an expensive repair! Didnt even charge us! Thankfully there are still reputable businesses in Austin Texas!
Great experience with Jarrod and Matt. Friendly, knowledgeable, and attentive to our requests. Quick and responsive in getting back to us. Will continue to use them and recommend them to all
We’ve used this company a few times and they have always provided us with great service. They take their time to figure out the problem and talk through a solution with us. They are very knowledgeable- we had 4 companies come out to diagnose our HVAC system and they were the only ones who could figure out the issue and then resolve it. Highly recommend Chuck’s!
I highly recommend Chuck’s AC!! They’re fast(key in hot TX summers), friendly, honest, offer quality service..I only have good things to say about them. Added bonus that you’re supporting a local, family owned company. I had them install a whole new unit on a whim and plan on using them for years to come for HVAC maintenance!
Used them for years.Great people and service!
Chucks AC was amazing! I called yesterday, the Monday after Christmas, and they were able to send someone out first thing today. The guy found the problem and came back a bit ago to replace the motor. AC works great again and it all took less than 24 hours. I definitely recommend this company.
Chucks A/C has incredible people that work there. Identified my A/C issue within minutes of arriving to my home.I originally had a different A/C company come out and tell me they were unable to find any issues with my unit.Matt came out and solved my issue in under 30 minutes while being informational and friendly. I will suggest this company to anyone I know that has A/C issues or needs maintenance.
I have used Chucks several times for repairs to our units and could not be happier. Never cuts corners. Fast response to my telephone calls. Always on-time for their appointments, which is critical when you have to take time off from work. I have other companies and individuals over the last 20 years and their tops above the rest. I wish I couldve used when we built our home, but will be using when its time to replace our current units.
Matt came out this morning to service our unit. He was very friendly, walked us through the issues we were facing and made sure we were okay with the charges before proceeding.
I have used Chucks AC for many years and they have always been great! No matter what the problem, they are able to fix it quickly and economically. Even in the busy, hot summer, they are always able to get to me promptly. I have several properties and as a realtor, I have recommended them to others - they never let me down. A wonderful family owned business that provides personalized attention!
Ive been using Chucks AC for several years. Matt is knowledgable, friendly, explains things well, and is a good sounding board regarding repair or replace. So far, hes been able to repair and maintain our 20-year old systems. Today is Memorial Day, and our upstairs system stopped working over the weekend. Chuck called me this morning, came by this afternoon, flipped a switch in the attic (that I had switched off inadvertently), thanked me for my business and drove off without charging me anything! Great guys and solid, reliable service.
Chuck’s AC is excellent! Our air went out in the middle of the weekend and Matt came out to look at it on Monday. I was pleasantly surprised when I called to be speaking directly to Chuck! He gave me some great info about my system just giving him the model # over the phone and he assured me that he and his techs could get right on it.Our system is a 15yr old Carrier that needed a new blower motor which we understood can get expensive. Chuck’s quoted a price for the part that beat the other guys we called by hundreds of $ and our A/C was back in action on Tuesday. We work from home and we are very thankful for these gentlemen coming out and keeping us cool! In the future, when we need help with our HVAC or finally replace the whole unit, I’m calling Chuck’s!
Chucks AC was able to help us quickly when our AC wasnt working correctly, giving us the option of same day or next day service. Matthew provided excellent communication throughout the service and was able to quickly find the source of the issue. Very affordable pricing as well. We will absolutely reach out to Checks the next time our AC takes a giant, steamy dump when its 103 degrees out.
We didnt even end up using the service because the tech was nice and honest enough to tell us to have the original company come fix their mistakes. We are having our foundation replaced and the company that moved our AC leaked all of our refrigerant out. Instead of forcing us to pay a ton of money they looked for a leak and checked our Freon levels and only charged us $85, which I thought was fair. The original company came out and fixed the problem for free, thanks to Chucks tech. Our unit is 25+ years old, so when it does breakdown we know exactly who to call. Plus, Chucks son was our tech. Super nice guy. 10/10 would recommend.
I was fortunate enough to have Chuck come to my home and fix my a/c today. It dropped to the teens last night so I called them this morning. He came out quickly and got it fixed while explaining the hows and whys. The speed, quality, and customer service has won my business from this man. Chuck, I cannot thank you enough for keeping my family warm this Christmas.
We were working on remodeling our Austin condo without power during the recent cold weather. We wore head lamps to paint and do everything that did not require power. A few days later the power came back on but our heater did not. That was a really cold Sunday. I tried contacting about 6 companies. They all said they were all booked and could not come until the following week. Then I called Chucks Air Conditioning. They were so friendly and could tell I was desperate to get heat to my unit. They mentioned they were very busy but would see what they could do and call me back. Shortly thereafter, they returned my call telling me someone could come to my condo within an hour. The owners son, Matthew, came in less than an hour. Matthew was the most knowledgeable, honest, professional and friendly service person I have ever had the pleasure working with. I highly recommend Chucks Air Conditioning to anyone looking for superior service!
This family run business is awesome! I needed a pan replaced and a general check done. They were right on time, checked the unit and showed me where I was having problems. (My previous AC guys did a sloppy job and it was obvious.) Matt checked around to ensure he could get me the new parts I needed today (since Good Friday is a holiday and some places may be closed) he wasnt sure if he could get the work done today since it was more than originally anticipated but he did!!! His mom called to make sure I was well informed on the schedule, once his previous calls were complete he came here and resealed my unit changed my pan and serviced my compressor. I was quoted insane amounts from other companies (triple what I paid Chucks AC) and I am so thankful I spoke with them because they didnt inflate the price or try to scare me into buying more than I needed. I cant recommend this business enough, excellent customer service, honest advice and a reasonable price if youre looking for a solid family business who knows what theyre doing these are the guys to call.
Came out same day, even though it was after 5pm, and installed the next day! Fast, courteous and highly recommended.
Just had an amazing experience with Chucks! Our A/C had gone out at some point during the day so I called to get an appointment scheduled. Before even taking my information, Chuck walked me through some basic troubleshooting (which no HVAC repairman has ever done with me before) and when none of that worked, Chuck was very apologetic about not having a serviceman available immediately and estimated a forty five minute wait which was still WAY sooner than I was expecting.Not even twenty minutes later Mark and Eloi (sp?) showed up and were able to figure out within minutes that the thermostat needed new batteries, which I didnt even know was a thing. They then tightened up all the loose wires on the board and corrected some wiring in the outdoor unit from a previous companys work. Mark gave a very thorough and detailed explanation for everything they checked and everything they did. Even though I didnt understand any of it, its still more explanation than Ive got from other companies. Im super impressed with their work, professionalism, and knowledge.
Thank you so much for taking care of us. We appreciated your service. Everything was great!The Watkins
Fast and efficient work. Matt does a great job.
I had just returned from vacation to a broken AC on a Saturday afternoon in July in Austin, Texas. I promptly called Chucks AC who made time that same afternoon to come check out my problem. They fixed it the same day and they fixed it right! I was very impressed with their knowledge and prompt service. These guys rock and they definitely know what they are doing. They are honest, prompt, knowledgeable, and professional. I highly recommend them.
HONEST, EXCEPTIONAL SERVICE, DEPENDABLE!!!!!I am a single woman and very weary of people in my home. I didnt think a company this outstanding still existed. Chuck and his techs came to service my A.C. within 1 hour on a Saturday night. Matt was very educated regarding his field and eased all my anxieties. Repairing an A.C. can be costly BUT with Chucks A.C. , I knew That I was only paying for real repairs. Matt had to come back on Sunday however there was no additional cost and he worked around my personal schedule. Now I know why I always see thier repair truck in my neighborhood. This family owned business is trustworthy and American made! Thanks guys!
I sent an email to Chucks A/C last night about a possible broken thermostat and received a response back a time later. I setup a call this morning for a possible replacement, but he was able to fix the thermostat. Matts great!Last year, Matt helped us resolve an humidity problem in our house that weve had since purchasing the house. For that we are grateful.
Very good experience and great price. Had Matthew come out to San Marcos to diagnose and repair an AC I was having issues with. Matt was very responsive, professional, and took the time to answer my questions, which were many. I would definitely recommend and use for future use. If you are in the Austin-metro, even San Marcos, use these guys. I honestly felt they had integrity and overall were good people who seemed to actually care. Thanks!
Very professional, knowledgeable and friendly. I highly recommend this company.
Matt at Chucks A/C has been taking care of my A/C needs for many years and I appreciate them more every time I see him. He is thorough and professional and he always solves the problem and fixes it to my satisfaction, keeping me cool or heated, depending on the time of year. I always take advantage of their twice-yearly tuneup offer because I dont like surprises! Thanks so much for all you do.
Chuck is great. Didn’t try to sell us anything that we did not need and went the extra mile to clean the compressor coils.I will recommend Chuck’s to anyone.
We put an ISO for an AC Tech in the neighborhood. Within minutes we had a reply and within 45 minutes a tech showed up. The tech was the owners son and incredibly nice. We had a good conversation as he worked quickly to get things rolling... We went from 74 degrees out of our vents to 51 degrees. I cannot recommend anyone else but them. We plan on using them in the future just based on their family owned model of treating everyone like their neighbors. Thank you guys! Joel and Tayler Martin
Chuck is a lifesaver!Our AC stopped cooling on a Saturday when the temperature outside was 106. After calling several places who listed themselves as being open but not answering the phone, Chuck himself picked up and saved the day. After talking with me for a few minutes and walking me through a few tests to see what the actual problem was, he determined that is was just the thermostat that had gone bad, which I could run to the store and purchase immediately. He saved us a repair visit and did not even charge for the time he spent helping me. Later that evening, he called back to make sure we were doing all right. We were, thanks to him. Go with Chuck!
Chucks AC is a great company. I called on a Sunday evening and Matt was here by 7:00 a.m. the next morning. He diagnosed my problem, thoroughly explained EVERYTHING and also told us what to do for maintenance. His price was very fair. I will use them again!!!
The friendliest service people Ive ever worked with. Eunice and Chuck were great to work with, and they fixed our issues quickly. Would highly recommend using them.
Had issues with the thermostat and AC not working and the whole issue had been solved over the phone by walking me through the fix. Didnt even want to charge.Great people! Cant recommend enough. Thank you.
Chuck’s AC has been my “go to” service for several years now. Locally owned and operated in Buda, Matt has been prompt, honest, knowledgeable, friendly, and only does the repairs you actually NEED done. I highly recommend this company.
I called and they were able to come out within two hours of my call. The technician, office staff, and everyone I dealt with was friendly and professional. We will definitely use them again in the future if we need a service.
Chucks AC was recommended to us by our neighbor. Of course, our AC stopped working on a Sunday afternoon! We called Chucks, and we were scheduled for the next day, Monday. Every other place couldnt get to us until sometime in the afternoon on Monday. To my surprise, I was called at 9:00 am by Chucks stating they could come out immediately as there was a cancellation! I jumped on the opportunity, and they were here by 10:00 am! It was already getting stifling hot inside. The repair was completed within 20 minutes, and the gentleman who did the work was very kind, knowledgable and respectful! I asked several questions, all of which were answered respectfully and professionally. The recommendations given based on my questions were sound, honest and reliable. Soooo glad they came out to fix our AC so promptly! They have our unconditional support and business! Truly a professional company! I recommend them highly! Thank you Chucks, for doing such an outstanding job in an expeditious manner! 👍
Some of the best people you’ll ever do business with.
Ive used Chucks AC over many years -- for new HVAC installation, maintenance, and annual checkups. Service has always been excellent -- competent, prompt, and courteous. Recently, when AC failed, office manager first had me make sure circuit breaker had not been thrown. Then technician came within an hour and found that a part had short-circuited. Since it was still within its 10-year warranty, there was no charge.
If you are looking for a reliable, honest A/C repair company, Chuck’s A/C is it! Our air went out last night and Matt was here at 6:30 this morning and had it diagnosed and fixed by 7:20! Courteous, knowledgeable and reasonably priced.
Could NOT be more satisfied with Chuck’s AC. Not only were they prompt but very reasonably priced. I am recommending them to everyone I know!
Ive used Chucks AC for at least 30 years. Its a family owned business. In addition to being professional, knowledgeable, competent, and capable, Chuck and Matthew are very kind. Theyre like family and Im lucky to know them.
I cant say enough good things about Chucks AC. First I LOVE to support small business because I myself have a small business!! I had been to 2 other bigger named AC repair places before calling Chuck. 1 of the places I had been dispatched to my house was through my home warranty company. DO NOT EVER BUY A HOME WARRANTY. The company they dispatched were horrible and they wouldnt get me a new company. It took over a month of back and forth, talking to warranty and other AC company to find several leaks in my AC. Long story short, I decided since I was getting no were with my warranty and the other AC company, I would find my own repair company and pay out of pocket. I had been without AC for over a month!! Not good going into an Austin summer. First I called the first company listed on Google search, they came out and the repair person tried to make me pay $1400 for a nitrogen leak test!! I was horrified and he left. Then I called Chucks AC and talked to Eunice who was so nice and honest. I trusted and respected her instantly. When she told me it was a family owned business I instantly wanted to work with them. We scheduled the repair. It was such a surprise and relief to know that the repair man was their SON!! love it. He was amazing!! I told him where the leak was suppose to be. He as well said he may have to do a nitrogen leak test which would be an addtional charge. I asked how much. He made a call then said $125. I was in shock and said YES!! LOL WOW!! such a difference. This is a long story but Ill try to keep it short. During this process of pulling up the wood box casing that housed my copper AC pipes we found a dead possum and then a LIVE possum!! Together we were able to get the possum out not harmed so the work could begin. LOL. He found several leaks in one area of the copper pipping. He replaced and repaired it. It only cost me $1800!! I was in shock and so relieved I hired the right company. I was so nervous this job was going to be $5-10k. Which I could not afford especially after my own small business had been suffering from the pandemic. I was just starting to see the light at then end of the tunnel. Then my AC broke. I hope the Possum found a new comfy home. I closed up the hole where he came in pretty good. I will now only hire Chucks for all my AC repairs and maintence!! I have two units and they are very old. I trust them completely!!
Jarred is great. Quick and knows what he’s doing. Awesome service.
These folks are great. My system was throwing fault codes and stopped working one evening. Matt promptly came out the next morning and helped me troubleshoot everything. He got the system turned back on and somehow everything worked normally. He took the time to educate me on why it might be throwing codes, and how the system works overall. We werent able to recreate the issue, but he assured me that if it happens again, he would come out and further diagnose. If something with my system does go out, I know who Im calling to fix it. Thanks Matt and the folks at Chucks AC!
Matt did a great job as usual. I’ve known this family for many years. Highly recommend.
He is the best--fair priced--funny and sweet and very very honest. If you are a single woman--I would hire this guy cuz I am always scared of how technicians take advantage--but Chuck is the BEST!! My boyfriend was impressed by him too! Always on time always professional always fair!
Awesome company, highly recommended! Our AC went out, and in the Texas heat that is the worst possible thing.Chuck was able to get over to us same day and take care of the repair. The repair ended up being less than we initially discussed on the phone and we couldnt be happier. Crisis averted!
Thanks for consistently providing excellent, very reasonably priced service!!
Matt has been servicing my AC/Heating for a number of years. The quality of work is outstanding and the value is excellent. He is responsive, punctual and very professional. He pets my dog Duncan with great affection. Thanks!
Chuck’s has been servicing and repairing my HVAC systems for 17 years. Chuck’s is a family owned business which is so rare in the modern world. Eunice, Chuck and Matthew take great care of me and I recommend Chuck’s to all of my clients, as well!
Excellent service...checked AC and then realized what real problem was..would always highly recommend this company..have used in past..Jarod was great!
Great experience! Matt & Tara were super helpful in identifying the problem and communicating with me the best way to solve it. Super personable and able to resolve my problems quickly! Could not recommend them more.
Matt and the guys at Chucks A/C have always taken such good care of us. Thankful for them.
These guys get the job done, and quick! Our A/C went out on us on a Saturday, we called them Sunday and they had appointments for the next day. Matthew came out and found the problem within minutes, and had our A/C fixed in under two hours! Definitely recommend these guys.
Honest,Knowledgeable and Reliable. Since the first time I used Chucks AC I knew I was in good hands. Use local.
Chuck was amazing. I was fortunate to have same day service. He is now my go to person if I ever have issues with my AC units
Chucks AC in Austin, TX was amazing! My heater went out at the worst time of the year with the temperature dropping. Chucks AC was recommended by a neighbor and glad they were. Chucks AC came out and fixed my heater in no time! Very professional and highly recommend Chucks AC!
Ok I had my kids working from home during this time and they were bothered by a strange noise in my hvac unit. Called Chucks had a repairman first thing said that was normal for unit to make the noise it did due to a variable speed motor he explained and charged nothing but just got a customer for life!!! Very nice and knew his ac systems!!
Matt is the BEST! In 16 years, he and his crew are the only people allowed to touch our A/C.
God Bless Chucks AC, Buda, Texas, for coming out so quickly and getting the job done.It was 107 degrees when the AC stopped running. Chuck had his guy out to us by 6:45p and came back at 9a with a new system. Just finished installing it, and will probably be gone by 1:15p (they did on the dot.) They even mopped all the way to our front door!!
Safety check which I appreciated. Great service.
They are fantastic! My AC was having problem heating up and I called them. Instead of charging me, they run a diagnosis over the phone and told me its probably just a dirty filter and ask me to change it before needing them to show up. After changing the filter, the AC is back to normal. Saved money and time. This is truly a customer-orientated mentality business!
Ive used Chucks AC several times when Ive had a problem with my older system. Theyve been very prompt about responding, going out of the way to work me into their schedule the other day when I had a problem with my heater. I would definitely use them in the future.
Always professional and great customer service.
Jarrod was very helpful in diagnosing our AC issue. He went above and beyond.
Chuck and team addressed issue within same morning of call. AC out at beginning of Austin summer never good news. Within the hour , all good to go and at 1/2 cost of previous experiences with other AC service support.Definitely on speed dial going froward.
Matt was very personable and efficient. So happy the repairs were not as expensive as we expected!
I called Chucks to inspect and do an annual service on my AC because I got a coupon in the mail, Im glad I did. The technician was very friendly and knowledgeable. I learned a few things about my unit I didnt know. Will definitely be calling them back next spring :-)
Staff member Jarrod arrived on time and provided great service at a great price!
Matt is super. Always does outstanding work with no surprises. The only folks we trust!
Matthew came out within an hour of calling for a Saturday day of repair. He immediately diagnosed the problem and was able to fix it in under 20 minutes. He was respectful, knowledgeable and friendly.
Chuck stayed in the phone and talked us through the issue without charging us! Simply amazing. Have used them for years and always thrilled with the service!
Chucks AC is super reliable and quick to come out to solve any issues. They try to get out same day even in the peak season. I highly recommend them.
I can’t give this company enough praise for their work ethic and customer service. They answered my request for ac help super fast. The tech only fixed what he needed to and they even came back out and fixed a bad breaker that was flipping off our ac. I will recommend them to everyone. They are local here in Buda and you can sure tell!
THIS is who you call when you want HONESTY, Value and “ABOVE and BEYOND” customer service!!!We’ve used Chucks for 15 years through keeping our two 28 year old systems going and recently installing our 2 new systems. Remember when you worked with people that did what’s right, that is this family!We’ll never use anyone else.The Wells FamilyMountain City, Texas
Matt came out today & was so amazing! He was fast and even gave some pointers on maintaining our unit. We wont call anyone else! Thank you Matt for your professionalism and your fast work!
We hope not to have more air or heating problems–but if we do, well be excited to work with the team at Chucks again. Theyre prompt, honest, and stellar.
Mathew and Jared are true, honest professionals. Always on time, very responsive and they offer the best solutions on a budget.
Excellent service. Jarrod knows his job and is efficient.
If youre shopping around, stop. Stop now. Go with Chucks AC. Just had a phenomenal experience with him and his technician. Prompt, efficient, and affordable. Will definitely be using them if ever needed in the future.
On time, identified problem, fixed quickly. Polite. Answered all my questions.
Great local family-owned business, they’re so reliable. Highly recommend!
Honest, no nonsense information. Delighted to work with him.
Matt is great, reliable, knowledgeable and HONEST!!! Perfect company for all things AC/Heat!
Super professional, personable, kind, and patient. Thank you, thank you.
I wouldnt call anyone else. Always able to get an appointment, repair done and never tried to sell me anything that wasnt needed
On time and got us up and running! Awesome service. Love you guys!
For over 20 years we have relied on Chucks! Thanks so much for helping us.
Clean professional service person. Knowledgeable. Jarrod excellent.
Always efficient and on time. Completed what was needed
Matt worked hard to install the necessary equipment on a VERY hot day. I was appreciate of the prompt and efficient service. He is an enjoyable gentleman!!
AUSTIN: Matt came out on the same day I called. He is always friendly and thoroughly explains what he is doing. I highly recommend this company.
Quality product installed by true professionals in the trade. Great company, Best in Austin, providing great service!!!
I feel like these guys are really honest and find the cost effective way to fix ac.
Jarrod is very polite, informative and knowledgeable in his trade.Thanks yall
Chuck and his son Matt have been servicing and upgrading our central heat & AC since we bought our house in 1992. You couldnt ask for a better company than Chucks AC.
Another repair completed. Many thanks.
Great family business. Matt is always cheerful and personable. Quality work at very reasonable prices. Highly recommended!