Comfort Boys Service Company

29690 Interstate 10 Frontage Rd, Boerne, TX 78006, United States
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Comfort Boys Service Company
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Review №1

I recently had the pleasure of working with Victor, who was fantastic from start to finish. First, appointment scheduling was seamless. They were friendly and attentive, answering all my questions and ensuring I found a convenient time for my appointment. When Victor arrived, he was punctual and very professional. He conducted a thorough assessment of my air conditioning system, explaining everything I needed to know along the way. He provided clear options for repairs and was upfront about costs, which I appreciated.Overall, Comfort Boys has always been a reliable and professional choice for our air conditioning services. Their commitment to customer satisfaction truly shines through. I would highly recommend them to anyone needing AC installation or repair services. Thank you for making this experience so smooth!

St
Review №2

Great service from this company for your AC/Heating needs. Had to get a warranty repair on my unit and they were able to order a replacement part for me at no charge and swap out my part for theirs. All I needed to pay was labor and 410a charge to charge the system.I will do business with them again in the future for my AC unit repairs.

In
Review №3

I had the pleasure of receiving service from Comfort Boys Service Company in Boerne, TX, for the replacement of my non-functioning AC condenser and evaporator coil, and I am genuinely delighted with their services. Their response time was impressively quick, and their pricing was not only competitive but also reasonable. What stood out most was their meticulous attention to detail throughout the project, showcasing their commitment to excellence. On a scale of 1 to 10, I would confidently rate them a remarkable 12. I wholeheartedly recommend Comfort Boys Service Company to anyone in need of AC services, as they went above and beyond to exceed my expectations!

Jo
Review №4

Would get a second opinion on any work recommended by this company. Might save you a lot of money. If you do go ahead with Comfort Boys, be prepared to have a handyman lined up to come afterwards and fix the damage theyll do to your drywall/door trim/base boards.

Ta
Review №5

Comfort Boys came and installed a new system in my home today. Their service is top notch! Joel and Alan were very professional and quick! Our unit was installed in about 3 hours, and Joel was very nice to answer all my questions. The business owner should be proud of the service his guys deliver, I recommend them to anyone who needs AC service. Everyone I have dealt with through this company has had dedicated customer service.

ma
Review №6

Great experience working with Comfort Boys from begining to end. Great customer service started with Stephanie Ortiz and continues through the whole experience. They have definitely earned my support always there for you and will quickly keep you heating and air needs running!

Au
Review №7

Ernie came and installed a new filter and cleaned up my ac system. He was very personable and knowledgeable. Highly recommend.

Vi
Review №8

Comfort Boys installed 2 mini-split units in my new 40x50 workshop. They arrived on time, were professional, very reasonably priced and everything went smoothly. I had used them to replace the HVAC system in my house a few years ago. Comfort Boys is the only HVAC company Ill use or recommend. Great experience.

Ja
Review №9

They never fail to disappoint! I was extremely satisfied with the price for a replacement for my much needed 9 year old AC unit. Israel helped us out and he was very professional and got it replaced fairly quick! They also were able to determine what was wrong with it. Would not mind calling back at all in the future if I ever need a cleaning!

Ro
Review №10

I recommend Comfort Boys for your climate control needs. Luis came out and gave a very competitive quote. He was very professional and knowledgeable. Next, David and Jaime installed two Daikin mini splits for me. They were very knowledgeable, courteous and friendly. I am very satisfied with Comfort Boys and want to thank them very much.

Ca
Review №11

When using this company I highly recommend Ernie as your go to technician Highly skilled, dedicated and a great joy to have work on my units.

Us
Review №12

What a great company! I recommend them to anyone who is having issues with their Hvac system. Their customer service is so informative and helped me with all my questions. Miss Stephanie was so patient with my frustration issues. I truly appreciate a company that helps, cares, and understands our air-condition problems.

Zo
Review №13

Comfort Boys is an amazing company who was able to get my needs squared away quickly and professionally. Stephanie was especially helpful with everything. 10/10 recommend!

Fr
Review №14

Stephanie Ortiz is very helpful and willing to solve any problem a customer has. She is very dedicated to her work and is a valuable team player. She is willing to go above and beyond to satisfy customers needs

Om
Review №15

Comfort Boys helped to replace the old AC unit. They offered a fair price and the work was done efficiently and timely. I continued with a maintenance plan that really gives me peace of mind. Ernie has been one of the primary technicians in that maintenance plan and was great to explain few things that I can do and watch for. I really appreciated his input. All techs have been very professional 👏. (I rarely give 5 stars as I know we always have room for improvements 😉)

De
Review №16

My AC went out last night. I called comfort boys first thing in the morning. I was so pleased with them. They came out the same day. Mathew repaired my AC. He is very professional and very polite. I am so thankful that he was able to to get my AC fixed. I would recommend Comfort boys to everyone. They are a very good company. Good people great service. I am definitely a life long customer Thank you Comfort boys.

BR
Review №17

Its never good to have an A/C emergency, but Comfort Boys made me and my system a priority and worked with me to get an amazing deal after another company gave me an auful quote... Comfort Boys got my system fixed in record time... I couldnt be happier or more impressed with their work and professionalism.

Ad
Review №18

I had the pleasure of having Ernie come to my house and replace my entire AC unit, and I must say, I am thoroughly impressed. With the high heat temperatures and the uncertainty of not having any central air, my wife and I were quite concerned. However, Ernie quickly put our worries to rest.Ernie arrived at our house and immediately provided a full analysis and diagnosis of the situation. He took the time to explain everything to us in detail, ensuring that we understood the process and felt reassured. His expertise and knowledge were evident, and we knew we were in good hands.True to his word, Ernie wasted no time in getting our new AC unit up and running. With the assistance of his fellow comrade, he completed the job in just one day. The efficiency and dedication they displayed were truly commendable.I would not hesitate to recommend Ernie to anyone in need of AC service. In a world where it can be difficult to find individuals who take pride in their work and demonstrate exceptional workmanship, Ernie stands out. His commitment to getting the job done right is truly admirable.Thank you, Ernie, for taking care of us and ensuring that we can now enjoy the comfort of our home once again. Your professionalism and expertise are greatly appreciated.

Jo
Review №19

My AC quit on me during the hottest months of a scorching Texas summer. Comfort Boys was not the first AC repair service that I called, but after dealing with the other companies they will be the last. Comfort Boys took care of everything faster, cheaper and has a better warranty than the other companies. The technicians that installed my new AC system were friendly, professional and they worked like the wind. I would, and will reccomend Comfort Boys to my friends, family and anyone that is searching for quality work done quickly and at a good price. Thank you Comfort Boys for bringing the comfort back into my home.

Tr
Review №20

The customer service of this company is great. The installation was done in July of 2023 so it was murder on the team and my dogs but it turned out great. I got two mini splits systems that work as a/c and heat. The heaters work so good that i do not need to turn on all of them to heat upd the house! Julie (customer service rep) assisted with issues with payment and afterwards it was a breeze.

Gi
Review №21

Tech Jose was great, very professional, friendly and showed up in a timely manner. He came to our home and went to straight to servicing our AC, didn’t waste any time. Kept us informed with what he was doing, and provided excellent customer service. Would definitely recommend and will use company and tech if needed again.

Br
Review №22

Ernie was nice and explained everything he was doing while doing maintenance on our home ac unit. He was professional and thorough with everything he did. If you need a c work or repair done I would definitely recommend comfort boys and having Ernie come out.

Br
Review №23

First and foremost I would like to thank Comfort Boys for such fast acting service, I had made an appointment with Goettl and they failed to show up on their scheduled time and postponed my appointment twice, within the one phone call I made to comfort boys they were punctual and professional. From the time Joel showed up to the time he left he always ensured I was satisfied and made me a priority. I will be sure to recommend this company to any friends and family of mine, great job Joel.

Ka
Review №24

We always call comfort boys when we need help with our air conditioning unit. They are the best. They have come many times and even the same day for us in the extreme hot or the really cold. We live in an old farm house and this last time we had Ernie come out and he remembered our system and what needed attention from the previous times it’s quit working on us. He got us back up and running super quick!! Always will recommend comfort boys and their service!

Je
Review №25

Ernie Flores did a great job very professional and cordial.I recommend him to everyone .

Ka
Review №26

I received very fast service from Comfort Boys recently. Ernest was very open with me about the problems my existing system was having. When I expressed interest in a new system, he was very knowledgeable and made the entire process fairly easy and pain free. Adam and Jamie were extremely professional when installing and setting up the new system. They were thorough and answered all of my questions. I would definitely recommend Comfort Boys and the team.

Jo
Review №27

I was having trouble with my A C unit so I started calling businesses that do that type of work getting quotes..Mr. Schiess with Comfort Boys Services came by and took a look at my AC. He ask for my e-mail address and said he would work up a quote and get back with me. When I received the phone call I was very surprised . The work they did was very professional and the crew did quality work. I was very impressed. I would recommend that if you need A C work give them a call. They will take care of your air conditioner woes. Johnny Tanner

Ed
Review №28

Comfort Boys A/C is a great business and their customer service rep Stephanie was great and attentive in helping me with my situation. She answered every question I had and was able to get me an appointment with ease. Would highly recommend to anyone needing A/C help.

Gi
Review №29

Outstanding service from Comfort Boys! Emilys customer service skills were exceptional. She not only answered my questions but also outlined their array of services. Im extremely pleased and will be back for more!

Te
Review №30

Our technician Ernie did a great job of communicating and letting me know every step of our installation. He helped me understand how the system works and even called during a recent freezing spell to walk me through settings for our new heat pump. We are very happy with the service provided and would definitely refer Comfort Boys

Fe
Review №31

Ernest Flores did an exceptional job very knowledgeable and reliable. At the time of install my wife was recuperating from hospital procedure and was very uncomfortable Ernie came did his job and we had cooling promptly I will continue to recommend him to everyone that needs service work. It was a pleasure working with such a season professional.

Gi
Review №32

I want to give a shout out to Ernie! I highly recommend him for all your AC repairs and maintenance! He is very responsive, professional and has always taken care of my AC. He takes his time to explain to you what is needed and always prompt in fixing it. I have used him several times for my AC and am never disappointed!

Di
Review №33

Comfort Boys Service Company is a reliable and trustworthy company. I had them perform a routine maintenance check on my heating system, and they did a thorough job, ensuring everything was in top-notch condition. Their prices are fair, and their team is professional and friendly. I highly recommend them for any HVAC services.

CM
Review №34

Just WOW! Called on a Saturday morning, it was cold outside, my pilot light would not light. Josh showed up at my house within 2 hours. Although he could not repair it due to the system being older, he offered to look for a used part. We told him we wanted to replace the system but 3 other companies had told us we would have to move the entire unit. Josh educated us and had a system, exactly what we wanted, that fit into the existing space. It was installed on that Monday by two of the absolutely best installation guys! They were so polite and very respectful of my home. Put drop cloths down everywhere they would walk. Outstanding job! Price was below expected. Highly recommend Comfort Boys!

Ka
Review №35

Comfort Boys installed a new AC for our 1950s house this past July 2022. We had several companies come out and give us quotes, and not only were they more expensive, but they were somewhat discouraging due to the age and layout of our older home. Comfort Boys had a positive, can-do attitude. Not only was their quote less expensive for the same type of system, but they even added two more drops than the other companies and the attic insulation was included. They also gave us a couple more discounts on top of that. The workers who did the install were courteous and knowledgeable. I was also able to call the company headquarters when I had questions and get ahold of them fairly easily.I appreciate this local business that works hard to ensure they keep customers happy. Best yet, when we got our monthly electricity bill after the install, our bill went from $400 to $240. The month following that, it went down to about $200. We feel this has been a good investment and positive experience.

Fr
Review №36

I am extremely satisfied with the service personnel of this company. They responded on a weekend (Friday). They returned on a Monday as promised, and gave me a follow-up for Monday. On time on Monday and arranged for a final finish on Wednesday . On time on Wednesday.I am extremely happy with their service-- especially their technician Matthew.I am most happy and will gladly provide a great recommendation to this business. THANK YOU SO MUCH!!!

Je
Review №37

Thank you Comfort Boys for the amazing customer service! Julie was so helpful and informative, she answered all my questions and even told me about other services they offer! Im so impressed, Ill definitely be using Comfort Boys again in the future!

Sa
Review №38

Julie was very informative and knowledgeable.Comfort Boys delivers excellent customer service. Julie assisted me and makes sure to gets things accomplished.Definitely would recommend to anyone!

De
Review №39

My $8,200 system with a 12 year waranty has failed after less than 2 years. The labor waranty was one year and they now charge $99 to send am technician, which takes several days to happen. Stear clear of these Boys. What a dissapointment.

Fr
Review №40

Our tech Ernie came out to check my old system. Long story short, he helped us get new equipment for a great price and continued service. We will definitely be recommending Comfort Boys and Ernie for his outstanding and professional service.

Jo
Review №41

Im not sure that anything I could ever write would do credit to the superb level of service Ernest and Comfort Boys AC provided to my business. The fact that he articulated things in words I could comprehend was what I valued most. He was highly professional and arrived on time. Thank you Ernest

Mi
Review №42

Last Friday our a/c unit went out and I called Ernest F. He was able to come out at 8am Saturday and fixed it right away! Unbelievable promptness in the middle of the hot season, on time and very professional. Weve been working with Ernest for years and hes the best. Price was amazingly competitive during this peak season.

BA
Review №43

Ernie is the best. He is very knowledgeable and after contacting many companies the only person that I trust to repair or replace my HVAC unit. He was able to get my 13 year old unit working when countless companies said I needed a new one. I’ve told him that he can never quit this line of work. I would highly recommend him above anyone else. Period!

Ro
Review №44

I highly recommend this company. My AC went out midsummer and they were very responsive. My technician, Ernest, replaced a part within the hour and it was good as new. Not to mention, after comparing them with three other bids, they had the lowest prices.

Cu
Review №45

Highly recommend Luis, Adam, Jaime, Issac and Ernie.Luis arrived on time and immediately began diagnosing our heating issue. He was extremely knowledgeable and informative and spent time with us showing us our issues. As a result of his assessment we decided to purchase a replacement unit and become members of the Comfort Club. We were in a bind with family expected in 2 days, and he was able to work the schedule to get a crew out the next day to install the new unit.Adam, Jaime and Issac arrived on installation day. They spent 7.5 hours installing the unit and thermostat and spraying to kill the mold in our ductwork. They were very polite and extremely careful, and cleaned up after themselves. Had a issue with the thermostat not working, so they made arrangements for Ernie to arrive between 7-9am the next day.Ernie arrived 7:15 am and immediately diagnosed the thermostat issue and fixed it. He spent extra time with us showing us the operation of the thermostat itself and answered all our questions. The entire team we dealt with was exceptional and we will request them for any future issues. You dont find this kind of personal service and we appreciate it.

Th
Review №46

I had a problem with a blower motor. The tech. said after checking with his office that a PSE motor could not replace the variable motor. So, I was given a chose of replacing motor with the same motor for $1600+ or put a different unit for almost $3000. I contacted another A/C person who brought a PSE motor and charged me $400. I gave him an extra $50 for his honesty. I will never use this company.

Je
Review №47

I would like to commend Comfort Boys and their Technician Jose in regards to their timely response when my heating unit when out earlier this week. The knowledge and professionalism of the Tech was by far the best experience Ive had with a company in a long time. He didnt try to upsale me on something that I didnt need any also gave me some helpful tips on how to care for my unit especially during the cold winter months. I will definitely give you guys a call again in the future if needed and I will most definitely recommend my friends and family to this company. Thanks again and keep up the great work, youve definitely found a forever customer!

De
Review №48

Ernie came out on a service call to investigate why our home didnt seem to be conditioning the air properly. One thing that caught his eye was the small amount of ventilation in our attic and he advised that we look into it with our roofing company who replaced it recently. Upon following up, we learned that the roofing company actually did not put a sufficient amount of ventilation and we would have never known if Ernie didnt go the extra mile. Will continue to use this company for our HVAC needs.

Ma
Review №49

Comfort Boys came and installed a new system in my home today. Their service was great! Joel and Alan were very professional and quick! My unit was installed in less than 3 hours, and Alan answer all my questions. I recommend them to anyone who needs AC service. When I first called and talked to David he had Ward at my house within a few hours. Ward was very knowledgeable and professional. They had my unit replaced in 2 days. Everyone I have dealt with through this company has had dedicated customer service. « less

Ja
Review №50

Comfort Boys has been a great HVAC service provider. They have the best prices in town and they are a professional operation. I personally worked with their technician Ernie who answered all my questions thoroughly, even after hours.I purchased their maintenance plan as well and plan to work with them on all future HVAC maintenance or installation projects.

Di
Review №51

Comfort Boys was called out to fix an ac issue that was previously addressed by another company. I found them to be reasonably priced and responsive. Our technician Jose was very straight forward and gave us a better understanding of the issue. Overall great experience with the tech and this company.

Su
Review №52

During the installation, my wife was recovering from a hospital procedure and feeling uncomfortable. Ernie efficiently completed the job, providing us with prompt cooling. I will gladly recommend him to anyone in need of service work. Working with such a skilled professional was a pleasure.

Ke
Review №53

We had a great experience with Comfort Boys Service Company. The service Tech, Josh did a wonderful job with our installation of a coil in our home. He also made himself available to do maintenance work on our system in a timely manner. He’s very professional in his field of work. Thank you Comfort Boys

Ri
Review №54

Comfort Boys Service Company is consistently professional and reliable!! I am confident when I refer customers to Comfort Boys Service Company. I highly recommend this team of experts in their field for any job you may have, big or small, you won’t be disappointed. Their quality of work is fantastic and they are honest.

Ki
Review №55

Just a quick note to brag about the service I got. First, Luis the service tech was great. I called first thing in the morning and advised I installed a new thermostat, but it wasn’t working properly. They scheduled same day service and Luis got here early. He fixed the problem them checked system to confirm was up and working. So impressed with his service I signed up for their “Comfort Club” maintenance agreement.Again, Luis was the best!

CJ
Review №56

I can’t express enough how satisfied I am with the level of service I received. Julie was very polite and in my opinion one of the best customer service reps I’ve spoken to. She answered all my questions and was able to get me scheduled for service. I called other places and I got the run around I’m definitely recommending you guys to family and friends. Looking forward to my appointment.

Ta
Review №57

Ernie F. was very knowledge about our AC when it started to freeze up. He inspected our unit thoroughly and his repairs were very timely (next day). I highly recommended Comfort Boys and their senior AC technician Ernie for your AC needs.

Gr
Review №58

Comfort Boys is amazinggggg!!! Their customer service was the best. Julie went above and beyond to make sure understood everything and helped me figure it out promptly. Thanks again.

an
Review №59

Ernie came out and fixed my AC after hours. I was very impressed with his skills. He got my AC up and running no problem I would definitely recommend Comfort Boys.

Am
Review №60

Jorge with Comfort Boys is great. Hes very polite and informative. He has helped me several times and every single time the services has been great.

Jo
Review №61

The guys from Comfort Boys are truly great. When our 22 year old heating/AC died during the hottest part of June, Luis worked really hard to get us the best unit for our needs as quickly as possible. He and Wynn were both professional and personable. Also, the guys that did the install, Larry and Ramon worked relentlessly to get the install done correctly and in one day. I cant say enough about this company and their team of professionals.

De
Review №62

The technician Josh, that came to my house was very polite, courteous and friendly. He explained to me everything he was doing in terms that I could understand. I would highly recommend him to anyone looking for a great service should call Comfort Boys.

Ma
Review №63

“Ernie Flore”, appreciate the quality of work and the professionalism and friendliness Ernie exhibited. Ernie, worked very hard and was very polite ... Great customer service provided. Would highly recommend “Comfort Boys Air & Heating” and your amazing technician“Ernie Flores”

Mi
Review №64

Cant say enough about the crew at Comfort Boys who just installed our refrigerated air unit! These guys showed respect, courtesy, professionalism and were very pleasant. They did not leave until we were 100% satisfied. Highly recommend this company for your heating and air conditioning upgrade!

Jo
Review №65

I am so grateful I called Comfort Boys. They were prompt, extremely courteous, and really knew their stuff. The end product looks wonderful! They are such professionals and dont take short cuts with the job. Just a pleasure to work with. I am so glad I chose them to do the work and I would recommend them to anyone and everyone!

Vi
Review №66

Ernie has come to my home multiple times to either inspect or repair my air conditioning systems. He is always professional and very thorough in his work. The last time I needed help with my thermostat he simply returned my call and walked me through the problem. I would recommend him to anyone needing services with their heating or air conditioning systems.

Ja
Review №67

The technician that serviced our AC system was Ernie Flores. He was very professional, knowledgeable, and he definitely went above and beyond to help make the AC service experience a positive one. I highly recommend these guys. You won’t be disappointed.

Th
Review №68

My Mothers a/c was dying out and Comfort Boys put in a new one quick and efficiently. Our technician Isreal was professional and very helpful with any questions my mom had. He explained everything to her very well, was very friendly, and did an amazing job. 10/10 recommend.

Lu
Review №69

I’m not the type of person who does reviews about business but Comfort Boys exceeded my expectations; let me tell you why: It was Saturday night around 10 pm and suddenly my AC stopped working.. I’m not the person who can sleep without cool and fresh air so I decided called my usual company and they never answered even though I had a service agreement with them. Then I came with Comfort Boys and I immediately called and Mariana answered my call and she sent a nice and professional technician to my home in just an hour! I really loved their service. When I paid them I wasn’t sure if it was possible not give them my card information so I asked Jorge if there was a way to paid by myself and he sent me a link to my cellphone and I processed the payment easily. I no longer use the other company and now I’m part of their maintenance agreement.

Al
Review №70

Ernie and Jose have been out to my house for a few calls throughout the years. I could not wish for better people to take care of my ac and heating needs. Always professional, always knowledgeable on the subject. Very curtius and helpful. Quick to respond in emergencies and great when communicating. Would recommend over and over again.

De
Review №71

Ernest did a great job with our installation. He was very professional and completed everything with a day. AC is working great and helping saving on light cost.

Pe
Review №72

Made the mistake earlier this year of hiring Comfort boys to do a new HVAC install. Excuse after excuse about why the parts were not available after they promised the parts were in stock...Young crackpot team did the install. Didnt bring the right equipment and borrowed my ladders, scaffolding and electrical testers (which they broke!)Lots of excuses of why they were late, missing parts. Even had the gall to ask me for parts that they had forgotten??? WTHThe times they did get parts the delivery driver was a smoker. I asked him several times not to smoke inside. He ignored my requests and continued to smoke inside.The last day there was a pile of trash left. The installers said someone else would be back the next day to pickup. No one ever came.The worst is they quoted one brand and installed a different brand. Their excuse was its the same company. So are Toyota and Lexus. If you order and pay for a Lexus, you would be upset to get a Toyota!This is a mismanaged, wanna be, take advantage of their customers company that should have a class action suit against them.Buyer buyer. I DO NOT RECOMMEND!!!

Ri
Review №73

CAUTION with Comfort Boys- theyre really nice and Make you feel like you can almost trust them.Comfort boys, Luis, came out to check out AC due to some issues with the compressor not kicking on. They told us the compressor was bad and we needed a new compressor or new outdoor unit. They also told us that the compressor was not under warranty anymore since we live in a newer home. They were trying to sell us on $5,000 to $6,000 worth of equipment and service. Then they told us that we should probably leave our AC off so that if the compressor totally craps out it wouldnt damage other equipment in the attic. I feel like they were just trying to scare us into buying the new system. Then Luis called me later on the day that their boss was able to get the compressor under warranty. Its either under warranty or its not, there is no grey area.We ended up having another company come out for another opinion and they told us that Comfort boys was trying to scam us to just sell us stuff. All they had to do was change the capacitor. We saved thousands. The AC has been working perfectly fine.

Am
Review №74

The experience was great from the start. Called in to schedule fall maintenance and the office staff was friendly. I received a text notification of when the technician Ernie was on the way. He was on time. The technician check in with me and completed the first service. He check out with me and gave me an update and recommendation of my unit. I received a follow up from the office. Overall, great experience!

Re
Review №75

I would give them a zero!! Do not use this company for installing a new HVAC unit. They did not connect my drainage up to the old line outside and caused water damage and mold in my home!! I was a member of their maintenance club for the whole year when they did not check for the drainage. They are dishonest!! They dont return calls and they lie about their insurance claims. They dont even return calls from their insurance ompany!!

Mi
Review №76

Comfort Boys has always provided excellent service for us over the past years. Matthew, our tech for latest service was professional, helpful, and thorough.

Al
Review №77

I experienced great service from this company, I spoke with Aliza who was very helpful over the phone. She sent Israel to install a new unit in my home, he made sure to go above and beyond to assure I was satisfied with the install. He worked quickly and efficiently, and was very respectful. I’d recommend this company to anyone seeking great service!

Sr
Review №78

Excellent service , professionalism and work ethic by Ernie(Earnest).Ernie visited my rental property, diagnosed the issue and within minutes and was able to fix the issue.Thank you Ernie and Comfort Boys!

Th
Review №79

Today was the 2nd time using Comfort Boys Service company and another great experience. Luis was professional, efficient and quick! He had my unit up and running in less than 15 minutes! I appreciate you!

Ch
Review №80

Ernie was really professional and quick when he came out. He immediately located the problem. The most professional company ive came across with the most knowledgeable staff. Great job all around and thank you Comfort Boys!

Ru
Review №81

My Tech was Isreal. He went straight to work and worked quietly until he was finished. He cleaned up after himself completely. He was very professional and respectful and let me know that if I had any issues to call Comfort Boys and let them know. Thank you again for great service. I highly recommend.

Ch
Review №82

There technician Ernest was very professional and knowledgeable, we couldnt be more happier with his service. we recommend him for anybody that wants a new system installed for the home.. thank you Ernest..

Da
Review №83

We have been Comfort Boy customers for years. Ernie came to service our system a few days ago, and did one of the most thorough inspections we’ve experienced. He also gave us a very reasonable bid to fix a troubling vent issue that has plagued us for a while. He returned and completed the work timely and as agreed. Dan

Na
Review №84

0/10… if you want quality call Dawson or JRV. Water damages / not sticking per code. Wynn and his brother David are cowards. They hide behind there office lady and let her take all the hits when they have upset customers

Jo
Review №85

The owner is very gracious and personable. The office appears to be well organized and efficient. On the day of installation I received an email notifying me the technicians were on their way. With the email was a picture and a brief summary describing the lead technician’s experience and interests with a personal touch. I then received a phone call telling me they were on their way. In the meanwhile another staff member was delivering all the units and parts so they would be ready for the technician. I find this a very efficient use of time for the technician since he does not have to go pick up parts or the unit before he can begin work. The technicians arrived and quickly got to work. They were pleasant, wore their face masks the entire time, and were very neat and cleaned up when finished. The technicians checked the system, showed me how to use the thermostat and answered all of my questions. They were very efficient and had the job completed of installing a new AC/heating unit in 4 hours. I can not say enough good things about the efficiency of the installation. Very good process and well thought out. The owner called later as a follow up of how the installation went and asked if I had any question. I am very pleased and would recommend them for AC/heating services. A 5 star ⭐️⭐️ ⭐️ ⭐️ ⭐️ Rating!!

Mi
Review №86

The service technicians, Allen and Joel were extremely knowledgeable, professional, courteous, and a great pleasure to have in my house. They installed a great product and ensured that I had no questions before they left. I would welcome them any time. Great Install!!

Em
Review №87

Great service from Josh. Very honest and professional. Didnt try to make any unnecessary repairs, just fixed my problem quickly and competently. Next time I need service I know where Im going. These guys are the best. Thank you Comfort Boys!

EO
Review №88

Comfort Boys was the fourth company I called when the AC in our home stopped working, but they were the first and only one that was actually able to fix the problem. Their work is top notch, their technicians are knowledgeable and professional.

Br
Review №89

Ernie with Comfort boys was amazing! He came the same day we called when our A/C stopped working. At first we had a different company come out and they misdiagnosed the problem and even left us without A/C so then I called Ernie who fixed the problem that day! We didn’t have to wait very long for the part either and he made sure we had AC before he left. Ernie was a very kind, honest and dependable person! So happy I found him, please ask for Ernie. I know you will be happy too!

Lu
Review №90

Jorge with Comfort Boys sent a technician to fix the AC at my house during this big heat wave. He provided good customer service. Highly recommended.

L
Review №91

Comfort Boyd Service has awesome customer service. When I spoke with Julie, she answered all my questionsand was very knowledgeable. Thank you, Julie, for explaining to me all the services provided.

Da
Review №92

Comfort Boys has been great at keeping our AC cool this summer. Ernie is the man! He’s very pleasant, knowledgeable, efficient and effective.

De
Review №93

Dedicated, Reliable AC Support - Ernest is someone Ive enjoyed working with. He was accommodating, on time, friendly, patient, and clean. He also fit into my schedule. He was able to accomplish so much for me, and I really appreciate it. He is someone I would strongly advise.

JD
Review №94

Its hard to beat the service we were given yesterday with Comfort Boys. As someone in the branding/design industry, I was impressed from the very start when I visited their web site. But it was the great staff behind all the nice marketing that really made it a 5-star experience. Mariana at the service desk was courteous and professional, Luis was quick to arrive and assess our situation, and most of all Román the technician was very pleasant to interact with and did his job with excellence and professionalism. Would highly recommend to anyone looking for A/C work and wont hesitate myself to call them again for future needs.

Ri
Review №95

Luis did a great job! Very Professional and personable. We appreciate all the work he did and would highly recommend requesting him and the Comfort Boys.

Ju
Review №96

They were great, kind and professional! Our AC unit busted and they were able to send a tech within the hour. They later came back and gave a really fair quote for the job. I was impressed and will be using them again.

Na
Review №97

Comfort Boys definitely cares about their customers. Matthew did a professional job and really showed he cares about his job. Just want to say thank you to Comfort Boys for all you do .

ch
Review №98

I called customer and spoke with a woman name Stephanie she helped answer all my questions. Was having a bad day but with her great customer was able to clam me down.

Vi
Review №99

The Ac Tech Josh was Wonderful. Any Question I Had he took the time to answer and explain to me. Very curtious and very respectful young man, but most of all very professional. He came and worked on our Ac unit. Working Great. I will definitely be calling them again for any future work on my unit. I really do recommend them.

Ma
Review №100

Comfort boys has excellent customer service & had my ac running in no time. Extra thank you to Joel & Alan for being punctual & very polite. Keep up the great work guys!! Highly recommend.

Mi
Review №101

We had a great experience with Comfort Boys Home Service. Our technician, Israel, was very informative and respectful of our home. Once he diagnosed and got our system up and running again, he took the time to explain the regular up keep for our system.

Ja
Review №102

Had them install whole home dehumidifier and air purifier. Took several bids. Comfort Boys had the best salesman by far, with the most information of what they would be doing, was very happy with him. From the moment he left our house on it has been a very disappointing experience. The front office is a shambles, does not know what the left hand and right hands are doing, does not return phone calls, I have to initiate all communication. Does not honor their word, waiting on a reimbursement check for a part they broke for the second week being told it will be cut immediately. We will see if I receive this one. Technicians didnt know how to install the thing they brought out, had to come back 5 days later and finish it (hoping the MUST instructions listed in the manual that they did not do wont have damaged the system), no one left any real instructions, and its going on over a week now since I was told the senior service tech would call. I no longer even want his call Ill read and figure things out myself. I would not use Comfort Boys if I had to do this again.

Li
Review №103

Ernie, Nathan and Edward took great care of us over at Ortho San Antonio and they were quick and professional about it. We will definitely continue to use them for our future maintenance needs.

ma
Review №104

Use a different company if you have AC needs. I bought a brand new unit from them 15 months ago. It has been nothing but problems. EVERY time I call them they come out and blame me for something. They conned me out of $1800 last month on maintenance on a 1 year old unit. Telling me at the time this would solve all my issues and give me free maintenance going forward. Less than 1 month later I come home to my house on 84 degrees and have not gotten a single response from them. Me and my family consisting of 3 young children are now in a hotel tonight due to their complete disregard and disrespect for the poor unit they put in here. Literally the biggest expense Ive ever had that I got this poor of service from.

Be
Review №105

Comfort Boys team were extremely professional, answered all of my questions and they fixed the issue promptly, the price was fair and they did not use high pressure sales tactics. I would absolutely recommend them and will use them again. Thanks Wynn and David.

Al
Review №106

My AC broke a few days ago. After having a few different AC vendors come out including our home warranty service, to look at the problem, there were different opinions with what was wrong with the unit. I had previously used The Comfort Boys for another unit elsewhere so I decided to call them again. Glad I did. Professional all the way. From quote to installation and cleaning up after themselves. They were there on time as stated, and with in a few hours, my house was cooling down.Great Job Comfort Boys!

Bo
Review №107

We needed to have an air conditioner installed in an elevated home 15 feet above ground level. Lewis and his crew fromComfort Boys Service Company came to our rescue and did a very professional installation in a timely manner. Lewis was very helpful when a question about the system came up a few weeks later. Good customer service from Lewis and the office.

Da
Review №108

We manage a building of condominiums and we use Comfort Boys for all of the maintenance and for installation of new units. Our point of contact is Ward and he is AMAZING! Always quick to respond, get the work done and at great prices! We wouldn’t use anyone else!

Ra
Review №109

Comfort Boys did a great job installing my HVAC System. They have very professional and knowledgeable personal and would highly recommend their services to anyone in need of an HVAC System. The owner is very dedicated to his business and will do what it takes to satisfy his customers. I was impressed with the personal attention he took in making sure the system was installed and working correctly. His prices were also very competitive, which made it an easy choice in choosing his company. Keep up the good work.

Na
Review №110

For a budget-friendly yet efficient central air conditioner, Comfort Boys is the way to go. Comfort boys are the best in town! Low prices, quality service, and exceptional employees. Joel and Alan were the assigned technicians who replaced my system. 4 hour tops and my unit was up and running felt like I was in Antarctica.

mi
Review №111

Jose was awesome.He did an excellent job explaining everything he was doing and what I can do as a homeowner to help my system stay healthy. I definitely look forward to the next visit from Comfort Boys5 start service

ni
Review №112

Great Job. Earnie was recommended by my friend when my parents needed a new AC. They recommended the comfort boys now to everyone. Great service! Ask for Earnie to be your tech.

Th
Review №113

Great service from Ernie on my AC system last week. I appreciated his professional conduct; diagnosed problems, presented solutions, and let me choose the services I wanted.

Ch
Review №114

Matthew was very professional and definitely hard working. Comfort boys company definitely cares about their customers in this Texas heat. Thank you guys for all the hard work you do out here!

A
Review №115

Our family was very impressed with Jose and his understanding of airflow and ways to improve those pesky hot and cold spots around the house. We will definitely be using Comfort Boys again, their dedication to customer first can definitely be seen in this technican. A gold standard indeed.

Dr
Review №116

Mr Ernest Flores from the comfort boys staff was a very informative gentleman. Answered all my questions about maintenance routines after he serviced ours. It’s alway good to know there are still good genuine employees that work for honest companies. No unneeded up sales just quality work and advisements for future work needed. Will definitely be asking this guy in the future.Thanks CB for the great work

He
Review №117

Comfort Boys is the best in the area! my AC unit went out. Joel and Alan came and repaired in a hurry. They have been very professional from the start and answered all my questions! I will definitely use Comfort Boys again for all my AC needs! Thank you both!

De
Review №118

Ernest is the best technician! He is always professional and friendly. He was able to solve our AC issues without any problems. I would definitely recommend him for any of your repairs. You won’t regret it! Our house is colder than ever!

Jo
Review №119

Ernie was professional, explained our options clearly, and worked quickly and efficiently. He was flexible in developing solutions for us and followed up on outstanding questions. We look forward to working with him again.

V
Review №120

I do not leave bad reviews because were all human, and human error happens, but I should warn others at this point. I should have looked at their **YELP** reviews before using their service. We got good service when we financed our upstairs replacement and were warned the outside unit might give out since the inside was brand new. When it happened, it was expected. We called them back, and Ernie said it would cost $700 to fix. We did not have that. Everything was exhausted with the new unit and other unexpected expenses. I told him we would manage without air and, come summer, get it fixed. A few days later, I received a call that he had spoken with his boss, and they would replace the part and add it to our finance plan. Well, come to find out a couple of days later, that was not an option, and they were billing us for the $700. Ernie said he did not know it could not be added to the plan. Fine...I called and told them we could not pay $700 upfront, and they informed me they needed to look into it; they called me back, I called them back, then nothing for a month. Then our account was forced charged $700!! I call no one knows why?? At this point, my budget is screwed, and all theyre offering is to refund a small portion and put it all back on payments. I told them that would not help me at this point since our checking account was already in shambles after that unauthorized charge. No one had contacted us for over a month, so this charge is unethical and unacceptable. But I let it be the amount was owed, and we would have no more contact. We asked them to REMOVE the card from their system.I was guaranteed the card was removed, and since Ernie did not inform them that he had assured the $700 would be added to our finance plan, she (Amanda) wanted to look into it. I told her no, I wanted to end it here, and she said she felt she had to see if anything else could be done. I asked her only to text me. She promised she would let me know what she figured out and if anything or nothing could be done; well, surprise, no text. I was okay with that; I moved on. Stuff* happens.Well, today I looked at our account to see if the mortgage payment came out, I have the exact amount in there for it after recovering from their mess, and I see a membership charge for COMFORT BOYS! And, of course, no one works from billing but on certain days and specific times.The signs were there they seemed irritated at times having to come out and left a mess in upstairs loft. The wifi thermostat stopped working and they told us to call the provider to get it replaced? Someone left a wet instruction manual on staircase railing which soaked the ink into our paint. But it all seemed trivial at the time.It says something they only respond to the honeymoon stage reviews on here and not the others. Be mindful of this company because this situation caused so much stress and sadness for my family at a time we could not and still cant afford it...

ra
Review №121

Ernie and all of the Comfort Boys employees have been so helpful. We called with a problem with our AC and they promptly got our air going for us. They have been out for our other unit as well. They are faithful to keep appointments and if any delays with other jobs they update you. They gave expert advice not pushy sales pitches.

Ha
Review №122

So glad I reached out and chose comfort boys to service my home heating system! My technician Jose was very helpful and made me feel confident I chose the right guys! Definitely will refer and reuse their services in the future!

D
Review №123

We only use Comfort Boys for our business. They are professional and provide a great value for my business. Their team works to prioritize emergencies, provide great service and has gone above and beyond on numerous occasions. We have used Comfort Boys exclusively for the past 6 years and look forward to working with them for years to come.

Ma
Review №124

I was very pleased with the promptness, customer service, and attention to detail I received from your representative who hooked up our A/C recently. In particular he discovered that they had improperly prepared our cooler last fall resulting in a pipe breakage. He replaced the broken tubing and, per company policy, did not charge us for making the adjustment. Overall, I welcome doing business with Comfort Boys because I have tangible proof they do their job with integrity, efficiency and the customer is their first concern. Thank you Comfort Boys.

Ai
Review №125

Comfort Boys did an outstanding job installing our new furnace. My house feels so much better! I am so grateful. The process to getting approved for a loan was quick and easy too!

Br
Review №126

Comfort boys installed two new a/c systems in my 4000 sq foot austin home. The company did an excellent job and we are happy with our new system. Communication was thurough and accurate. The work appears top quality. We would recommend them without reservation.

Za
Review №127

Jorge and Comfort Boys were recommended by a family member. I called him and he sent a technician right away. Great Service

Gi
Review №128

Comfort Boys came out same day as my AC went out and replaced the entire unit. They were knowledgeable and efficient and very professional. Great job done and I am extremely pleased with the office staff and the whole crew! Highly recommended

An
Review №129

I contacted Jorge because I had questions about my invoice, he explained it to me, he was kind and respectful. Highly recommended as an employee. He represents the southern friendliness.

Da
Review №130

Our technician, Robert, arrived on time and quickly determined the reason our a/c was not functioning. Robert made necessary repairs and restored system to operation. We were very pleased with Robert, he was timely, polite and efficient! My hats off to Comfort Boys company in general. We appreciated their same day service response to our cooling emergency.

Co
Review №131

The staff at Comfort Boys are amazing! Everyone is easy to talk to and great to work with. We have had only good experiences while using this company.

Da
Review №132

Being a senior citizen, it is important to find people you can trust. When my AC went out, I received a ridiculous quote to replace my unit. Then my daughter recommended that I call Ward at Comfort Boys. Ward came out, the same day and gave us a very reasonable quote and had our entire (20 year old) unit replaced the next day because he didn’t want us without AC one more night. We were blessed to meet such an honest and caring young man who took care of us and delivered a top notch product. I highly recommend Ward at Comfort Boys!

Ed
Review №133

Comfort boys came in and did the job quick and easy. Out with the old unit and in with the new. Alan installed our new system without a problem. Very professional and made sure everything was running at it’s full potential. Very satisfied with the work. I would recommend Comfort boys for anyone’s future installs.

Di
Review №134

On Saturday I noticed the outside fan on my unit had stopped working. I was checking it because it had been making weird noises the day before. I also noticed that without the fan the compressor was still coming on and off, so I quickly turned the system off so as to not damage the system further. I called several of the “24/7” companies and they all couldn’t come out until Monday. The temp outside was in the high 90’s. After waiting an hour for the last company to call back just to tell me they couldn’t come, I called Comfort Boys. Unbelievably easy at 6pm Saturday the woman kept me on hold for a minute and told me a tech would be there in about an hour. After about 40 minutes and a text telling me he was on his way the Tech Robert Schmidt showed up. After verifying that it was the fan Robert checked his truck and found that he didn’t have the compatible fan. Robert called his company and they had the part but it was an hour away there and back. At this point it was about 8 PM. I was amazed that Robert said he would get the part come back and install it!. To shorten this, I’ll just say that Robert returned and with me holding the flashlight he installed the new fan. First let me say that their tech Robert Schmidt is an outstanding individual. Comfort Boys knows how to hire the best. These folks did me right and I would use them again and only hope I get Robert as the tach. The price was reasonable as well.

Ab
Review №135

So thankful I went to Comfort Boys for my business. Their customer service was awesome and so helpful! The office personnel, Erika, was so friendly and offered assistance and advice with all questions that I had, and was so patient with me! Would totally recommend them to anyone in the SA area for their heating & cooling needs. You wont be disappointed!

Je
Review №136

I called comfort boys and i am very pleased with the customer service I was provided with by Jackie. She had someone come out the same day for a quote. I had my installation the next day, major upgrade to my existing system and was done in a timely manner and made a great improvement to our environment!Thank you 😁

Me
Review №137

(Posting this for my mother, Reba Swanner)Integrity and Heart sets them apart!I first heard about Comfort Boys Service Company on KRNH radio. They explained how they wanted to give back to the community and anyone who needed a/c repairs at little or no cost should call.My husband who had been sick for a very long time passed away in June. We had been without central a/c for some time and the heat barely ran. Hoping it might be an easy fix, I called and they came out just within a few days.The technician let me know the outside unit needed to be replaced. I thanked him but let him know I wouldn’t be able to afford a new unit. He asked if he could still provide a quote and I said yes, knowing it was out of the question.After speaking with his boss, he asked if I would take a used unit. I was interested and asked how much that would be. He then let me know that they would install it and replace the thermostat at no cost.The way I was treated by this company is just unheard of these days. They were so kind and did everything they said they would do. If you want an A/C company that has integrity and heart, this is the one!A very special thank you to David and Angie for your kindness. It will never be forgotten!

Je
Review №138

Julie was so helpful and reassuring when my AC went out! I didnt know what I was going to do in this Texas heat!! She was very knowledgeable and helpful. She walked me through the whole process and got someone to help me right away. Thanks, Julie!

Ba
Review №139

The comfort boys are awesome they saved our mother from freezing to death a great Christian owner that puts his money where his mouth is and that is rare in these days. Bernie and josh knocked it out of the park. And taught my husband so many things in the process about the system they took the time to care god bless the comfort boys

Mi
Review №140

Comfort Boys is the best!!! Didnt know why my house unit wasnt working. Called Comfort Boys, they came out the same day. Mr. Juan was Amazing!! He even waited a few minutes for me to get home after they called to let me know he was here. Thank you Comfort Boys!!! Will be using you again and recommending.

Ei
Review №141

Ernie scheduled my request to inspect my ducts within 2 days. He gave my heat pump system a complete inspection and tune up. Gave me suggestions on how to improve the cooling in the house. The house is already more comfort.

A-
Review №142

Called comfort boys for information on a install, spoke to Aliza and as a receptionist she was very informative on the procedure of the process of a install. She turned me over to the install manager Israel for more information about the install, and he was very quick to get back to me.Highly recommend going with comfort boys.

De
Review №143

After calling around to get emergency good service on my AC, Comfort Boys was the only company who was able to send a technician on a Saturday night. Jorge was kind and sent a technician and in no time my home was cooling.

Sh
Review №144

Great company to work with. They made the entire process easier. They showed up when they said they would, helped me with recommendations, and did exactly what they said that they would. On top of being significantly more affordable than the other local companies while doing more. Will definitely recommend them to anyone needing ac work done.

Sp
Review №145

Had my old ac unit for 8 years and thought it was time for a replacement so I did some research and found Comfort Boys and thought they had the best options! Ward helped me through whole process and did a wonderful job. by the end of it I had a new ac and problems fixed that i didnt even know i had.

La
Review №146

I woke up at 5AM on the morning of 11/4 to a very cold house. Seeing that my furnace would not ignite, I sent a request for service at 8AM. At 10AM, Luis from Comfort Boys was at my door ready to diagnose the problem and get me up and running again. I knew that my HVAC system was on its last legs and with this newest issue, I was concerned that it was time for a complete replacement. Luis made the decision to replace so, so easy. Not only was the price of a total HVAC replacement and installation great, the Comfort Boys team had it installed the same day! I am so grateful for your service, selection, and speed! I highly recommend Comfort Boys and will be using their services again.

PT
Review №147

We had Comfort Boys come out to our offices and preform our annual maintenance on our systems. Upon the inspection they found some minor issues and fixed them. We are so happy to have Comfort Boys working on our system because those parts if not fixed could of turn into major repairs. We appreciate their honestly and follow through with us. We plan to use Comfort Boys for many years to come. David helped us and we will recommend him and Comfort Boys to our friends and family.

Ma
Review №148

Im very impressed by Matthew Quintanilla and the highly recommended Comfort Boys.He was on time,very professional,motivated, knowledge was on point.I couldnt ask for any better service thanks ,who R u gonna call....... Comfort Boys.

St
Review №149

I came home in the late afternoon on Sunday from running errands to a house that was 90 degrees inside and my google nest thermostat kept short circuiting. I spent an hour on the phone with google with no progress and then began searching for a technician. I called multiple places and got outrageous emergency pricing or no availability. I’m about an hours drive from San Antonio to the middle of nowhere. Comfort Boys was able to get me connected to a technician, Josh, and out to my house that night. Josh made it to the house around nightfall. Unfortunately, it wasn’t an easy fix and Josh diligently spent hours searching for the multiple issues and correcting them. One of the issues was completely re-wiring the system from the outside unit to the inside unit and then to the thermostat since I had a common wire at the thermostat that wasn’t connected to anything. When that didn’t completely correct the issue he kept searching and found a small box that was faulty. What I was told was normally if there was something wrong with the box, it would be completely fried but instead this had some sort of disconnect that wasn’t flipping. Once he replaced that and a few popped fuses, I was good to go! I was so grateful I didn’t have to sleep in a 90 degree house even with the windows open! I signed up for the maintenance plan since I was so impressed with Josh’s service and determination.

Ev
Review №150

Comfort boys came to diagnose our air conditioner problem. They were polite and respectful and figured out the issue right away. They replaced my thermostat, after quoting me the complete and correct price. They answered all of my questions patiently, showed me how to use my new thermostat, and explained how to link it to my phone! 100% recommended!!

Ju
Review №151

Absolutely the most professional service Ive recieved. I highly recommend, i thought upgrading my system was going to be a pain but Mar Barraza was phenomenal in regards of explaining the process and finding me a great quote. The service technicians were amazing as well, all around great service. Its very rare you find companies that actually WANT to take care of their clients, this company is definitely one of them. Five stars!

sa
Review №152

I had Ward come out to my home to fix my broken AC this week. The repair was quick, the communication was great, and the prices were some of the best I could find. It has been one hot summer and Comfort Boys have helped me get through it! I highly recommend them!

Sa
Review №153

I recently had to get a new a/c which is a huge purchase. I found water under the unit and called on the weekend. The owner showed up on mothers day and needed to have a tech come the next day. Ernie showed up today and went way beyond the call of duty. He helped me with something that he didnt have to. This last year has been a tough one and for him to do that made me feel a lot less stress. This is a great company with great people.

Da
Review №154

Ernie is the best tech we have had for AC service .. EVER!!!! He’s prompt and very thorough! We have loved this company since we started using years ago! HIGHLY RECOMMEND!!!!!!

Ra
Review №155

They had a fast response and great service. The Employee who was assigned to my call went by the name of Matthew Quintanilla and They completed the work in a timely fashion, so I would highly recommend their services to anyone with a household problem.

Ke
Review №156

Comfort boys heating and air conditioning company did a great job on my house. Im very thankful because they responded the same day. Leo and Marlon did a excellent job and giving us options on fixing our unit.

De
Review №157

My technician was Ernie. He was on time and very courteous and professional. He explained everything he was doing which I appreciated very much. He went above and beyond. I have used Comfort Boys several times and will definitely keep using them.

Mi
Review №158

Ernie was fast ,efficient, and knew exactly what needed to be done. He kept me informed of the issue and what needs to happen in the future. Great service. Thank you so much

Da
Review №159

Just like to acknowledge and give huge thanks to my technician Jose who came to my home and fixed my ac. He was excellent and got me going in no time. Highly recommend Jose and comfort boys for services.

Mi
Review №160

I called Comfort Boys to get a quote on a new system to replace my old a / c. Mariana answered the phone and told me that in 5 minutes someone would call me. Not even 2 minutes passed when I received a call from a technician, he gave me my estimate and we scheduled the install. Jorge contacted me to process the financing, he was very kind and attentive, in 3 minutes I had a response from the bank. Jorge and Mariana coordinated the installation of my new system.

Iv
Review №161

Comfort Boys were great! They came out the same day I called. Very courteous, considerate and professional. I would highly recommend them to everyone.

Ry
Review №162

I have now taken 2 days off of work in order for comfort boys to come out and finish an install they started a year and a half ago. First appointment day they call and try to move my appointment up to the morning when i state i cant they state they will see me at the original time. Take my half day of work off to meet them they call 20 mins before to cancel and reschedule. Rescheduled for the next day take another day of work off, they call 30 mins before to tell me schedule changed overnight and cancel my appointment again. It wouldnt be a big deal if they just called within a reasonable amount of time to let me know like first thing in the morning when they realize the schedule changed but 20 and 30 mins before my appointment is not okay. Not everyone can just be home all the time to meet their scheduling needs.

Da
Review №163

Mike was our AC technician. He was extremely professional and courteous and was able to identify and solve our AC problem quickly. After a thorough diagnostic check, he coordinated the delivery of the new equipment and installation faster than we could have imagined. Fantastic service

Wi
Review №164

Comfort Boys is a great company. Very dependable. Accurate and great service. Jose is very professional and kind. He was able to fix the AC. I would recommend Comfort Boys to others.

Jo
Review №165

David, as well as all the men and women at Comfort Boys Service Company always provide top tier service! Professional, courteous and very knowledgeable. Thank you David for keeping us comfortable!

Ke
Review №166

A+ service from Comfort Boys in my time of need! I called at 7PM on a Friday, and even though I left a message, David texted back within 15 minutes. Over text and phone, he walked me through the different potential causes until we found it! 30 minutes later I had a new part off the shelf and a working A/C unit. Just awesome support from David and the team at Comfort Boys. Definitely recommend!

Ma
Review №167

Ernie came out to my home earlier in the night to fix my AC and he got it up and running in no time! I’m very grateful and will definitely be recommending comfort boys to others.

sh
Review №168

Very disappointing vent/duct cleaning experience. Companies policy for cleaning ducts, vents and coils consists of: spraying a can of coil cleaner on the coils and fogging the duct system with a spray through process claiming to kill bacteria, all taking less than one hour. NO removal or cleaning of vent registers or removal of dust/mold or debris. I was told that his is not a part of Comfort Boys vent cleaning service and is not necessary!! This work was done on a very small older home. After job was completed according the polite young technicians, I removed the vent registers and they were full of dirt, dust and mold. I spent hours scrubbing and cleaning these registers myself. I also had to vacuum around all vent opening as these areas were also very full of dust. When I asked the techs to vacuum around the A/C base area they told me that they did not have a vacuum cleaner. I have never heard of cleaning a house by spraying bleach around and leaving the dust and dirt there!Update: Country Boys reached out to me and made every effort to correct any and all of the concerns that I had. Actually, there was a misunderstanding on my side as well as the technician. I have a lot of respect for a company that puts out the extra effort to make their customers happy, I would use them again and recommend the company. I just need to communicate better and make sure I am specific and clear about what I am wanting to be done. Also, the technicians that did the actual work were extremely professional and very polite!Thank you, Country Boys!

Da
Review №169

My AC wasnt cooling the house. Called Comfort Boys and they sent a technician out in 45 minutes. They figured out the problem and returned the next day to fix it at the time they said they would be here. Excellent service!!

Ka
Review №170

We are very pleased with the service from Comfort Boys not only did it resolve the issues we had with high electric bills but just made a San Antonio summer bearable for everyone including the dog. Fair price, efficient team, would highly recommend!!

Re
Review №171

Good company!I was sick and tired of taking it in the rear with the other companies and their prices. I decided to give them a call and to my surprise I didnt get it so hard in the rear. Goodole boy, young man and strong as a tiger came to take a look at my unit and had it fixed better than what I had it. Goodole boy named Israel. Very happy with that company and that worker. They dont make them like they use to.

Ve
Review №172

Conversion to refrigerated air was a big deal to me. From start to finish, EVERYONE was very professional and customer friendly. Leo and Juan were great: knowledgeable, worked hard, answered questions and cleaned up as they went along. Installation was fast and then afterwards, David, came out for final inspection and answer any other questions. Jackie, was most helpful with scheduling and paperwork. Comfort boys was the best choice for me and I recommend them 110%.

St
Review №173

Living in San Antonio, having a/c is a TOP PRIORITY in my list! Unfortunately ours gave out this week, so I called your guys company. Best decision by far, Alan was at my service and on time! Let alone the fact we have cold a/c blowing better than before ! Thank you again Alan! 100% recommend HIS service and their company!

Bo
Review №174

I called for AC service Monday AM, Luis Soto arrived at noon, AC was fried, a new AC ordered, install crew arrived at 6:00 pm, completed install at 10:00 pm. The gentlemen that installed were professional and so helpful to me. You need help, call Comfort Boys!!!

JV
Review №175

Jose was my technician with comfort boys. He came and worked on my unit he was very knowledgeable and was able to tell me everything that was wrong and fix it in a timely manner. I recommend both comfortboys and Jose!

La
Review №176

Comfort Boys is the best in the area! A friend recommended I speak with Ward when my AC unit went out. He was very professional from the start and answered all my questions! I will definitely use Comfort Boys again for all my AC needs! Thank you!

Ru
Review №177

We had a unit develop a leak. The thermostat quit working. Ernie was able to find the problem as expected. He also took the time to check our overflow switch. That saved trouble later this spring. Ernie and Comfort Boys have always been there when we need them.

A.
Review №178

We used comfort boys for our AC service and they were great. We had a quote from a different company and Comfort Boys gave us a much better price. They were fast and efficient. Working with them was a breeze!

Ch
Review №179

Ernest has done a great job for me at several of my properties as well as my business. He is always professional and honest. He never tries to over sell and he always tries to help everyone I have ever recommended his services too.

Di
Review №180

Great, amazing service! I will highly recommend Comfort Boys! They have great customer service. High quality products and services from them. David and Juan are amazing! David will work with you providing you with amazing deals and getting the work done right!

Pa
Review №181

Couldn’t be more satisfied with Comfort Boys Service Company!! Just spoke with Julie Ann! She was super helpful with all my questions and concerns! Thanks again!!!

Be
Review №182

I’m Comfort Boys customer because of their service when they installed my new unit Jorge helped me with all my CPS paperwork! Also they registered my new system Mariana sent me my 12 year warranty; I really liked how organized they are at the office.

Al
Review №183

I am extremely satisfied with the service provided by Comfort Boys. Jorge helped me to set an appointment the very same day I called to request service.

Ma
Review №184

On June 6 we had a new A/C unit installed by Comfort Boys after obtaining 3 different estimates. What a mistake we made. In just 4 months, we have had 3 separate issues requiring maintenance to the brand new unit. But the latest, on October 23 was that the new system needed cleaned because it was dirty. In the 12 years with our other unit, we needed it cleaned out one time. After taking half the payment of over $900 to resolve this issue, I had another company come out and to the work for a fraction of the cost. Here we sit since October 23 waiting for payment reimbursement for work not done by Comfort Boys. After numerous calls over the last couple weeks, the only response has been, we are working on it or havent gotten to it yet. This company has been a complete disaster and we regret choosing them for our new AC unit.

ga
Review №185

Ernie came out and did a fantastic job. Ernie used state-of-the-art tools that I havent seen before. Spent some time explaining what was going on . He showed me the digital calculations from where I was at and now, after he tuned up my heat pumps . They have a great group of people but Ernie is my favorite so far

Di
Review №186

We have been using Comfort Boys since 2011 when they installed our current heating & cooling system. All the work David has done for us has been first rate. Their technicians are courteous, professional, and experts in their field. He even took the time to show us how to use current system more efficiently.

De
Review №187

Had a mini split installed in June. The technician not only installed the unit backwards, but didnt tighten down the freon lines. A week later, when the unit quit cooling they sent another technician out whom couldnt even diagnose the problem correctly. I had to call the manufacturer myself. Incompetence reigns supreme. In addition, they also tried to charge me $1,200 for the installation when the agreed upon price was $800. Now that I have a replacement line, they refuse to come out and fix their mistake

Pe
Review №188

Joel and Alan were prompt and professional. The two gentlemen were friendly did fantastic work. I would most definitely recommend this company to my family and friends. Thank you so much for the work gentlemen.

To
Review №189

Got a quote from Comfort Boys to replace 2 systems, they sent Jorge to confirm all the information I gave them, he was nice and fast to set up an install date.

Va
Review №190

Amazing company, Jose was my technician very friendly and professional. Had my ac up and running in no time. Would definitely recommend him. You will not regret it!

Je
Review №191

Contacted the service on Sunday, 3 Jul 2022 concerning their same day Urgent services availability. The lady on the phone was very kind, yet when I explained I needed to have some one check my A/C, which was not blowing cold air; she was only able to advise she didnt have anyone available until Tues, 5 Jul. I explained my wife has cancer and was becoming nauseated from the heat and my daughter had MS which the heat advances. She was apologetic, but could not offer any solution other than Tues, % Jul 2022. This is poor business service when you advertise same day URGENT service and cant commit to it.I totally understand about holiday, weekend and time off, BUT someone should be available to assist if the service is deemed necessary or URGENT.

La
Review №192

My family and I enjoyed working with this company because of how efficient and professional they were. plus, they were very affordable and offered different types of financing that fit our needs. They great brand that they sell that I highly recommend! Great Job!

Jo
Review №193

Jose and Josh were the techs on the job. Both gentlemen were professional and found the issues quickly! So nice and very quick with cleaning and installation. I highly recommend this company!

Je
Review №194

Comfort Boys were not only great but prompt! Excellent staff, not only professional but very friendly. Erika in particular was very helpful. Would definitely recommend Comfort Boys to anyone looking for great AC and Heating repair!

Ti
Review №195

I called Comfort Boys on a Friday, 3am. I thought nobody was going to answer but Jorge picked up and he sent a technician at 7am on Saturday, they fixed my problem in no time.

Mc
Review №196

I contacted this AC and Heat company after feeling I was getting the run around from another ac company only to find that Comfort Boys AC and Heat was trying to do the same. After speaking with the owner who offered to come out at no charge and give me what I thought was an honest opinion I quickly realized that it was of their opinion that I should not use my home warranty but go ahead and pay out of pocket for an entire new furnace!!!! After I quickly shot that down the anything we can do to help attitude changed to I dont know what to tell you. Back to square one of dealing with the warranty company and them having to send out yet another company to give a diagnosis of the problem! By the look of their reviews it seems I should have done my research before believing they would be fair.

Mi
Review №197

Luis is very professional and always does quality work. He truly cares about the customer and makes sure everything is done correctly. I definitely recommend him to anyone

Fe
Review №198

Our A/C was down on a hot day, called for service. The technician Israel arrived promptly and serviced the unit in a timely fashion with no excuses or oversell of the service provided. Hard to find good honest work like that! Will definitely return for service and recommend to friends & family.

fr
Review №199

Joel & Alan came out to assess the situation and did a great job breaking down the hurdles of the job and where our install could stand to benefit. He offered honest feedback to my questions. Once committed, Joel and his team were quick to get the job done…

Information
53 Photos
199 Comments
4.7 Rating
  • Address:29690 Interstate 10 Frontage Rd, Boerne, TX 78006, United States
  • Site:http://www.comfortboys.com/
  • Phone:+1 210-510-0770
Categories
  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Heating contractor
Working hours
  • Monday:8 AM–5 PM
  • Tuesday:8 AM–5 PM
  • Wednesday:8 AM–5 PM
  • Thursday:8 AM–5 PM
  • Friday:8 AM–5 PM
  • Saturday:8 AM–5 PM
  • Sunday:Closed
From the business
  • Identifies as veteran-owned:Yes
  • Small Business:Yes
Service options
  • Online estimates:Yes
  • On-site services:Yes
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Repair services:Yes
Amenities
  • Gender-neutral toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
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