Doug and Brendon were great. It took a little bit to get our heat up and running but they did everything they could. Doug even brought us a space heater to use overnight because they were unable to fix the issue that day. 10/10 would recommend to anyone.
Doug provided outstanding service while fixing our heating system. He was not only professional but also incredibly kind and approachable throughout the process. He explained everything clearly, worked efficiently, and made sure the system was functioning perfectly before leaving. His attention to detail and friendly demeanor truly set him apart.
I have only been a homeowner for a few years and when my A/C started dripping I called my realtor for a recommendation. I called Doug on a Wednesday morning and he was at a site helping another customer. He quickly called me back and I briefly told him what was going on. He said he could have his guys come out in an hour or so. He gave me a window for when they would arrive and then called me back when the time was slightly different, which I really appreciated.When Brandon and the (training) guys showed up they immediately got to work. They found a small blockage and got it out. They also checked the unit outside to make sure it was good, even though that wasnt needed. They said everything looked good but the inside unit could use a deep clean that only Doug could do. It wasnt urgent and I could schedule it at my convenience.Brandon emailed me the bill, which I would consider affordable for A/C service. He said I could take care of it when I was ready. It was really easy to pay online and I didnt feel pressured at all. They were so fast and efficient. I would definitely use them again in the future.
I strongly recommend this company! Doug came through for my family, I liked Doug just by looking at his Google profile without even reading the reviews and my judge of character never missed a beat. Doug is one of the most kindest and honest businessmen/ person you would ever meet in your life. His quality of work is outstanding and unmatched and the pricing is very fair. Doug and Just Right Air & Heat is the only company I will call for my Air & Heating services. Thank you so much Doug! My family and I strongly appreciate you!
Cannot recommend enough. Doug was professional, kind, courteous and explained everything they were doing to fix my heater. Pricing was very reasonable as well.
Have used Doug for so many years. Always reliable and honest and prompt to respond. Has helped an old unit limp along until we had to get a new one. Great team to work with too!
Great service. Our upstairs AC was not cooling efficiently. They came out the next day and determined it was due to a leak. Evaporator coil was replaced and now runs as it should. Highly recommend.
Doug is very knowledgeable and helpful. I highly recommend his company Just Right Air & Heat. I had a complete HVAC system installed. They kept me informed from the beginning with multiple updates. The installation was quick and efficient.
Even though I have a warranty and Just Right is not in contract with them, I still prefer to use them! The owner Doug is very personable, professional, knowledgeable and tries to work me in and my AC needs asap. Highly recommend them!
JWA did a great job. They are fast and reliable. I have been with them for over 20 years. They are Just Right for your needs!!!
Just called to ask for info to receive a quote and was told it was 79 to look at the system which is fine. I was really polite the entire time and then I asked what time they’d be able to stop by then asked if that amount could be applied to the repair and he says, “I have to pay for my time. I’m the owner. I’m probably not your guy, good day” then hangs up. Really rude. No thanks. Don’t want service from rude people. That’s bad business especially since I was polite.
As usual, Doug and his assistant were very professional with conducting business in preparing our air conditioner for forthcoming summer. Doug has been our air conditioner and furnace man for many years. His work ethic is to be commended and I have refer him on several occasions to friends in need of his services.
I called Doug on Tuesday at about 3pm and he was able to come out within 24 hours the next day at 2pm. He expertly diagnosed the problem (which was the capacitor), replaced it and everything is working great after. Doug was very professional minimized time inside the house, tidied up, and was on his way. Doug did not try to upsell on any services or products which I’ve had with the other larger companies. I’m definitely going to use Doug again as I’m an huge fan and supporter of owner operated companies.
Doug and Mitch from Just Right Air & Heat provided excellent service. They were able to come out promptly and they kept me informed about every step of the process. They were very knowledgeable and were able to diagnose the problem quickly. They stayed around to test and make sure everything was running properly. Really appreciate the quality customer service!
I’ve had years of peace of mind with Just Right Air & Heat andtheir service club membership. They inspect, service and, when necessary repair, my A/C at the onset of summer, and my heat as winter approaches. Their service techs are knowledgeable and kind. They keep my HVAC running like a top, year after year, at a great price.
We were having issues with our AC, I called around 7:30pm and Doug was at our house the next day (and earlier than he said he would be!). Myron finished what needed to be done the following day and we could not be happier. Both Doug and Myron were professional, friendly and honest. And saved us a TON of money! We will definitely be using Just Right Air & Heat in the future. We highly recommend!
Just Right Air came in told me what was going on with my Air Conditioner. Mitch my service technician was professional and a really nice guy. He was honest with me and fixed the problem for me. I am so Greatful!! Still the Best Air Conditioner Company
Doug gave me a detailed description of what the problem was. He even loaned me a portable AC to help us while the part was being delivered. He made a total of three trips to the house and didn’t try to get any payment until the job was complete. I highly recommend Just Right for cooling/heating needs that you might need help with.
Doog was able to fit us in to his schedule to find and fix the problem with our A/C unit. We had come home to a 90F house and Doug was able to get us back up and running. Doug cares about his customers and is very honest and trustworthy. We will always recommend his company to anyone that needs help with an HVAC issue.
Doug was very responsive, got heater repaired in 1 day. I appreciate his promptness and communication to let me know when he’d arrive etc. I highly recommend Just Right Air!
We have used this company for several years. Doug and his team always respond quickly and follow through with great service. We just had a new Heating and Air unit installed ! The team is professional, polite and knowledgeable!
Doug did a great job. He diagnosed and fixed the problem right away. Will use his services again in the future. 100% recommended.
Extremely efficient and professional. Have been working with Doug and his team for years. Highly recommend.
Great service. Very reliable and efficient service. Told me everything that they were doing and answered any questions that I had asked them. Very reasonable when it comes to pricing. Extremely satisfied.
I called Doug earlier today and he came out within an hour of calling. It was the end of the day, but he still made time for us. He gave us a great price on repair and we would highly recommend him to anyone.
Doug was prompt and thorough. Everything is back up and running smooth!
Just Right Air installed our system 20 years ago. They kept that air conditioner working for those 20 years. This month, Just Right Air installed our new system and we couldnt have been more pleased.The young men that installed the system were professional, they cleaned after themselves, and they kept us informed how the install was going. You cant beat this companys service.
Just Right just installed a new hvac system at my house. Shortly after, the new hvac was making a high-pitched noise every time it kicked on, & it was driving me bananas. Doug & his team came back to my house & replaced a piston & checked a few other things on the unit to make sure it was working correctly. It took 3-4 hours of extra work, & they got the issue resolved. Thank you for listening to me & seeing the installation through. Thank you Mitch, Bo, Doug, & Richard. This standard of service is hard to find. I recommend this company, & I’ll be using their services in the future.
The best AC company I have ever had the pleasure of doing business with. Doug and his crew are fantastic and extremely fair and knowledgeable. They are the only pros I trust!
Doug was great. Responded quickly to my call and was out the next morning. Had my ac blowing cold air within 30 minutes of acquiring the replacement parts. Very knowledgeable and professional and was happy to answer my laundry list of questions. Highly recommended
Just right air took care of us quickly. We werent on the schedule or anything and he showed up to take care if an issue we were having with our system.
This is where you go for an honest person to help you out! We went with a big box company that was trying to get us to buy a $10,000 new unit..Doug came out and cleaned our outdoor unit thoroughly and fixed our issues! Pls don’t make my mistakes and call these guys first!!
Best service experience we have ever had. We were told by a large very commercialized publicized company that our unit was not fixable and we were looking at $10k for a new unit. Doug came over and not only was the most professional and courteous person ever, but he identified our problem quickly and got our heat running within an hour. Its so nice to know that there are still honest people, I will continue to wind his praises and Doug will always be who we call and who we turn people to for advice
Great service! Awesome install crew!
What a great experience we had with Just Right Air & Heat! I will definitely be using them again and telling my friends about them. Doug, the owner was great to work with.
Doug and his tech, Mitchell were in time, quick, and reasonable cost to change out the mini split inside coil which had a leak, thanks, guys!
Faster service than I expected. Doug is a trustworthy and experienced man. He and his assistant diagnosed my problem and replaced my leaky Shraeder valves and added freon in about 45 minutes for a reasonable fee. Just Right Air is my go-to source for A/C service from now on!
Doug and his team are very professional and helpful. We are looking at replacing our system and Doug is extremely knowledgeable as we explore the different options that are available to us. They have always done a great job for our needs.
Doug has serviced our equipment for 3 years and I am extremely impressed and would recommend wholeheartedly. He is very honest and takes the time to explain the process and repairs. Anyone looking for an honest AC team in tarrant county. Call Doug
Called Just Right after having a failure with my HVAC system. Doug took my call and and diagnosed in the same day.He provided me with an honest assessment of the situation with options for remediation. Within 36 hours we had a new unit and were back up and running.Super professional, friendly and a pleasure to do business with, will keep them on my preferred list for sure.
We have had the pleasure of doing business with Doug and Just Right Air & Heat on several occasions. We have always been very satisfied with the service and price. This last time we purchased an entire A/C and Heat system. Once again they came through for us. We highly recommend Just Right Air & Heat, they are the best!
I highly recommend! I have partnered with Just Right Heat & Air for 10+ years. They have always been completely honest in what was needed, & super responsive in their communications & support.
Initially when the company rep (NOT Doug, the owner) came out to check on our unit, he was very quick to leave, because his checklist showed everything was working properly. I had to be pushy and insist he recheck. He argued that his checklist was fine. After digging in my heels, he finally did so. Guess what???? it wasnt working properly.In his defense, he did rush out to get the correct part to repair the issue. Unfortunately, this didnt work, so we went without heat for the night (temps in the upper 20s). The worker returned the next day, called support for the part needed to fix our unit, and learned he had installed/hooked it up incorrectly. He was very apologetic- but clearly very green in his field.I understand everyone has to start somewhere, but at what cost to the customer? I think maybe the newer/greener workers need to have supervisor or team member with them until they are competent to do the job accurately the first time.
Showed up early. Very friendly! Quick and thorough! Would recommend to everyone!
Doug and his team were on time and did a great job. They were able to fit me in to their schedule the same day I called. I will be calling them in the future for all my A/C needs. Thank you for your help!
Technician was punctual, knowledgeable and friendly.He troubleshot and resolved the issue in a timely manner.I am very pleased.
Doug and his employee came to my house to diagnose an issue with my heater not working. I had a tricky issue where they have never encountered before. They had to come back a few times but were ultimately able to figure out the root cause. They replaced a motor on my heater and also cleaned out the ventilation pipe to the motor. Turns out some animal has been nesting in the pipe causing my heater to not operate due to lack of oxygen with all the leaves stuck in there. They cleaned all of the debris and was able to get everything working again.
Very communicative. Very punctual great service. Would Highly recommend to my family and friends. Top notch service A+ from my perspective
Doug was one of my customers and we got into a conversation about what he does for a living. We were having air conditioner trouble at the house and decided to use his services.The price was reasonable, and the job was complete by the following morning.
Professional, knowledgeable, and caring service. Great communication and follow-up. I have worked with owner, Doug, and service pro Derrick who recently repaired our AC condenser. Such a great team with a focus on customer service and solutions.
Right on time this morning as always. Friendly, professional, honest & reliable service. 5 years ago Baker Bro’s tells me I need an entire new system; well here we are and the same system still running thanks no doubt to regular check-ups from Doug, Derrick and team. Just Right Air & Heat is Just Right for me!5/4/21: Derrick/Richard came out today for another annual checkup. As always, courteous and professional service. No pressure, straight shooters, they’ll take care of you.
Doug and his team truly value the relationships that they build with their customers. There are still a few of us that appreciate his kind of commitment to the customer experience rather the businesses that try to dazzle or confuse you with hype or over-sell. I Just Right for my home and office!
Technician was very professional and answered my questions. He gave me hints on how to keep my AC running properly. I will definitely make them my AC & heating company from now on.!
Ive known Doug for years. I highly recommend him. Hes dependable, honest and very reliable. Being a single mom, its a relief to know Im not going to be taken advantage of.
My lnstall was challenging, my system is located in the attic up a pull-down ladder. The four man crew was very skilled and professional, and my quote was extremely fair.The crew arrived just when they said they would.The business owner, Doug Patterson, was on site throughout to ensure the install was done to the highest standard.They were very careful to see that no damage was done to my hardwood floors, and cleaned up afterwards. The entire crew was courteous and very professional, and took the Covid precautions of wearing masks.They did the install in one day, returning to complete the electrical hookup of one exterior unit the next day because it had become too dark. They checked my existing duct work to be sure it was functioning properly, using mastic to seal the joints.I recommend this Company very highly.Skillful, reasonably priced, professional, with a high degree of integrity.They installed a very reputable and highly ratedProduct, American Standard. I have great peace of mind knowing l will be warm in the winter and cool this summer.Great jobSincerely,Christine Burkett
Just Right Heating and air will be the only service I will ever use should I have trouble with my AC-Furnace. I have never received better service. Doug is honest, dependable and does what he says. You wont find a better AC-heating service provider.
Quick to respond! We called first thing Saturday morning of Father’s Day weekend and they came out shortly thereafter. Doug & Derrick were very thorough and took their time to troubleshoot our problem. We are working with a very old ac unit, and were leary of ac companies who might just walk outside and say replace the whole thing. We felt like Just right heating and air were very honest, professional, and fairly priced. We will definitely use again!!! Thanks Doug!-Brett & Kelly Finney
Prompt, quick and done. Very Happy.All with a smile and great price.
Doug & crew are great. Theyre honest on time, and do a great job in a timely manner. Ill never call any of those up-charging T.V. ad folks again.
Doug is not the only HVAC contractor Ive used over our 20 years in our current home but hes far and away the best.Hes a conscientious straight shooter that knows his business well. In addition to fair and reasonable pricing, most importantly, Doug is a man of his word. I heartily recommend Just Right Air & Heat to all of my colleagues with HVAC needs.Without any reservation, well use him again when our needs call for it.
Great service! Responded promptly to my request, showed up right on time, quickly diagnosed my problem and offered a very fair price. Problems fixed and couldn’t be more pleased. Very professional and highly recommend them.
Derrick has been to our house each time to work on the a/c units. He gives us the our options and is very down to earth and straight forward on what needs to be done. It helps me to know what action is best to take. I have been very pleased with their punctuality, professionalism as well as friendliness.
This guys came in this morning and told me i needed to replace my entire condenser unit at a cost of $3600 (just like my neighbor!). Well, i sought a second opinion only to find out i was low on freon and a $10 disconnect box fuse. I would not recommend this company to anyone. I feel like i should get a refund for the service call charge.
Just Right Air & Heat has worked on several of my properties and has provided excellent, honest service. I would highly recommend their service for any of your HVAC needs Doug and his time are on time efficient and courteous
Just right air and heat did a fabulous job at a great price and great service and friendly people. Thanks again just right air and heat!
Doug came out on a Sunday and had the AC fixed in no time. He doesn’t try to oversell you. Really honest guy.
Doug listened to our A/C concerns, diagnosed and remedied. Included a system check. Very good value and great peace of mind for upcoming summer temps. Highly recommend.
Simply excellent job, down to earth and an awesome guy to work on your system.My heater was down last night (Jan 2015). It was below freezing outside, and the temperature inside kept dropping. I waited til the morning, and contacted Mid Cities AC to come over. The guy fiddled a bit with my furnace, determine that it was the control board that was broken, and quoted me a ridiculous price. I kindly showed him the door after paying the not small dispatch fee. Since I do not have any knowledge about HVAC, I started using MidCities ACs diagnosis to shop around for a better price. Doug, The owner of Just Right Air, quoted me the lowest, but he was skeptical about the diagnosis, and want to diagnose it again for no charge.He came over very quickly, and not only did he found out that the first diagnose was wrong, and quickly fix the issue, he also charge a very reasonably fee for the work.Ive worked with many technicians before, and I know a lot of them will just charge you through the roof because you do not know any better. Doug was not one of them. He has been in the business long enough, and I can tell that he is genuine.Needless to say, he will be my go-to guy for any HVAC problem from now on.
Friendly, honest guys with fair prices. They came out within a couple of hours, fixed my problem and got along swell with my dogs. Couldnt have asked for better service.
I have been using Just Right for years. They have always been reliable, quick, and fair with their prices. They are animal lovers and my dogs love it when they come over.
Incredible, speedy and professional service by Doug and his partner. Whether you need your A/C inspected, cleaned or serviced, this is the place to call. They’re more than ‘just right’ they’re the best!
Doug has worked on two of my units. He did an outstanding job and was very particular about getting it right rather than doing a work-around on an older unit.
I have used Just Right multiple times and always get prompt service for a reasonable price. Very pleased with this company.
Great service and reasonable prices ! I would recommend them to anyone .Doug and Mitch Showed up the same day I called and found the problem . Next day they installed a new blower !
We have used Just Right Air for almost 20 years at 4 different houses and have always been impressed by their professional services and quality work. I highly recommend them.
Extremely prompt, friendly, and also very helpful. I also found the visit to be educational. I would recommend for sure.
Dont know about their service, but they do love to fly through neighborhoods and blow through stop signs with total disregard for pedestrians, kids playing, and pets... like the one who just ran the stop sign while my wife and I were getting ready to cross the intersection in Fort Worth.
Great service call and now we’re ready for the brutal Texas summer. Will use them again and again for my hvac needs.
Losing AC in Texas summers is bad. We had used Just Right a couple of years ago and was impressed. They didn’t let us down last week. Professional, affordable, and honest!
Just Right Air & Heat responded within a couple of hours and quickly diagnosed the problem. The service was very affordable and they had me up and running on that visit. I will definitely call them again if needed.
Just Right Air and Heat is honest, reliable, and perform their duties with expertise. I would highly recommend them. They have serviced my systems for years and have installed two ac and heating systems for me.
Great customer service. Tech very professional.Explain what system needed . Answer all my questions. Told me price up front. We differently continue to use.
Just Right Air is always on time, knowledgeable and professional. They pricing is fair and this company can be trusted. I highly recommend Just Air for any air conditioning or heating needs/issues!
Excellent service. Had a leak on a 100 degree day and Doug responded within 2 hours.Leak fixed, AC working. Cant ask for better than that!
Just like their Motto!! Great Job!! Priced right. I would highly recommend Just Right!!
Doug and his team are effective and efficient with a healthy dose of courtesy mixed in.
My central air stopped working. They showed up on time and quickly diagnosed the issue (a blow fuse). The whole thing took about 15 minutes and now Ive got working air again.
I am happy to find a local service provider working hard to provide service to our community… and my issues addressed same day as a new customer.
They came out at 7pm on a wednesday. They fixed the problem right away and cleaned up after themselves. Answered all my questions. They were nice guys and i will definately refer them and call them in the future.
Very knowledgable and dependable. Even installed our new unit in the rain! Doug does what it takes to get the job done correctly!
On a day when it is very hot and hard to get good service. Doug and Mitch came through in the clutch to repair my AC.
Doug was great. He was professional and took care of the problem quickly
Always on time, knowledgeable and fix it right and at a great price. I never use anyone else!
Spring check up great job very thorough and professional!! Also had a problem while I was out of town and they took care of me very quickly.
They we fast to respond and get the work done. Very professional and great quality.
Doug and Mitch are prompt professional and kind! Highly recommend!
Highly recommended and will continue to use for my business and home needs! Truly impressed with their work and professionalism!
Highly recommend. Professional, on time and great service. Fair pricing!
They got our ac up and running quickly. No muss no fuss.
Wow!!! Amazing, prompt, and friendly service. Promptly diagnosed and addressed our concerns. Couldn’t be happier that I found out forever AC/heating team!
Doug is my best friend an he does a great job.
This is a good company, honest, reasonable, professional, responsive, good value along with good quality. Try them you will like them.
This company provides excellent service at reasonable prices. Highly, Highly recommend. They are skilled problem solvers with integrity.
A/C quit working - called and they were out the next day on my schedule. Guys did a great job in identifying and fixing the issue -- works better than before!!
Doug and Derrick have done work for me before... excellent quality, thoughtful analysis... recommend Just Right Air
We had no cold air,they came over the same day.they were very professional with their work and the price.we highly recommend JUST RIGHT AIR
Friendly prompt knowledgeable and great service! I would definitely recommend them
Arrived on time. Knowledgeable. Great deal/very afforable. Would trust their opinion about service. Will call them again.
On time & very thourough & Honest & sincere... Great service & they wont rip you off... I Highly Recommend them....the Best!
Have been using Just Right Air & Heat for many years. Have received outstanding response to my A/C problems at a fair price.
TRUSTWORTHY FRIENDLINESS QUALITY VALUE..... have used them for years and will continue to as long as needed. Great people great company
We never bother to call anyone else for service/ repair.Always five out of five stars
The customer service was stellar and the pricing was reasonable. I would definitely recommend. Excellent experience.
Honest, experienced family business that wont charge you more than you need to spend. Have used them for years.
I have done business with just rightFor over 10 years! Great prices and great job!
Doug was a professional and provided excellent service greatly appreciated.
Everyone who posted ONE STAR - I liked your post because I TOTALLY AGREE with you!!! This company super SUCKS!
Quick response, efficient, professional and courteous service! Would recommend:)
Prompt and professional service at a great price. Would recommend them to anyone.
Same-day great service, would recommend 100%!
Great job! Always professional and prompt. I highly recommend!
Great service! Fast, honest, local and reliable!
Just Right did a great job fixing my HVAC at a fair price, thanks guys!
Awesome people! They are up front about everything and very friendly.
Wonderful service great professional people reasonable prices maintain the standard
Always does a great job at a fair price!👍
Very Honest. Great service. Highly recommend!!
Always affordable and reliable!
Came out the same day and found my problem fast! Thanks for the great work!
Doug found a loose wire that could have caused the unit to catch fire.
Saved the day by keeping us cool, thank you
Great company will use them always
Awesome...Above and Beyond. I dont know how else to say it...Thank you so so much..
On time and Great Work
Doesn’t sell filters to the public but sent me in the right direction.
Very prompt, vacuumed when they were done. Very professional.
Thank you Just Right air & heating
Great people.. Great Value
Service couldnt have been better.
Does good work and honest.
On time, professional, explained in detail
Fast, fair, and knowledgeable!
Happy customer for Many Years.
Great service
These guys sure bailed us out of a jam. Nicely done! There is a reason we keep coming back.