Called TWICE to verify the part we needed was in stock. Was told TWICE it was, drove hours out of our way (in the rain), to pick up this important part that our business needed only to be told that it wasnt in stock.Now headed 7 hours back with no part...
Pam always gets my parts order quickly with a smile I appreciate friendly courteous service when at the Beaumont Johnstone on MLK
Beaumont store has been very helpful with everything that we have needed. Great customer service
Went to this location on Saturday after calling and they told me they were open until noon. Got there at 11:56 and the door was locked. The man inside the store behind the counter saw me try to open the door then tried to ignore me after making eye contact with me. I said you are open till noon and its not noon yet. He then continued to ignore me and waved his hands like he did not care. Very poor customer service. All I needed was a cap for a outside unit. Customer service class needed for this guy because he lacks it.
Great customer service, Chris in Beaumont was very helpful.
The manager Pam was very helpful, I was greeted when I walked in. The atmosphere is pleasant. Very clean and organized. Highly recommend doing business with these folks.
Everyone is always great, professional and helpful - Beaumont location is the best
Always helpful...seeing as how Im just a project manager and not an expert in procurement these guys help out by being knowledgeable in the areas that Im not as it pertains to HVAC parts
Amazing Place fully stocked and the service is top notch
We do business with this location a lot at my property and they always try to be as helpful as possible! Very nice and knowledgeable!
Unique specialty inventory for the Tradesmen and DIYers. AC and related supplies
Awesome service was my first time visiting store. Will buy all of my AC parts there.
Good people, very helpful
Hands down best parts house coffee
Nice people great costumer service.They serve you quickly and have a good humor, thank you for always serving us.