Hobbs came out and diagnosed & fixed the problem in a day. I had another AC that I was waiting for another AC company to order the part going on two weeks. Hobbs fixed that AC the next day. Their guys are truly professional . They fixed the AC & then came in, checked & replaced all the filters in my house. I don’t write reviews, but I had to put down in words what it meant to be treated like a person and not a payment. You cannot go wrong if you have these guys complete your AC work.
After suffering through 2 other local AC companies, we finally found Hobbs. Blake and his team are prompt, present a professional appearance, clean from start to finish, extremely knowledgeable and priced competitively...could of asked for nothing more!
I have had to call on Hobbs to fix my A/C unit 2 times and they have been spectacular both times. In each case they were able to come out same day and solve the problem. The first was a fan that failed and the second was a low voltage and high voltage short which was very difficult to figure out, but they work in horrible heat till they solved it. From the person who answers to phone to the folks that worked on the unit everyone was super nice and responsive. I would highly recommend Hobbs to anyone for all their HVAC needs.
Charged me 240.00 for a 20.00 part was at the house for 2 hours the bill ended up 705.00...will never use this company again...Im 83 years old and got ripped off..!!
09/12/2023 UpdateFinally received the warranty. Now I can write a truer review.Our AC unit went out on July 4th, my husband was able to fix it by replacing parts after parts after parts, it ran very well and could possibly would have for another year or so. However, we decided that since our house was built in 2002 it would be better for us to replace the entire A/C unit and the furnace including the accessories that went along with it using Hobbs H/A. The process was very easy and what we liked most about the company is the guys that came in for the evaluation and sign us up for the installation, the guys that installed the equipment were a delight as well. Other than the issue with receiving the warranty in a timely manner, maybe it should have been delivered after installation, we are happy at this point.09/08/2023We bought an AC unit in July and have yet to receive a warranty from them. Every time I call I’m told that it will be emailed in two weeks. Well it’s September and still no warranty.
I have used Hobbs many times and have always been impressed with their workmanship and field staff but whoever is answering the phone needs to find another job because she obviously hates this one! She was rude, and snippy, when we called to ask a question. The people who answer the phone are the face of the company, and in this case the face needs a face lift. Please hire someone new who wants the job.
Goes the extra mile to make sure your HVAC system is back up and running! Dependable and trustworthy!! Highly recomend!
Highly recommend Hobbs Heating and Air. Great customer service.
Very honest company. They caught a minor oversight that I would have never noticed and they sent the A team the next morning to make it right. I’d highly recommend.
Very honest and reliable.