One Hour Air Conditioning & Heating

Woke up to AC not working called OHAC&H at 6 am, they made repairs and had us up and running by 9 am. Rocky was our technician, he was prompt, courteous and a true professional. One Hour is lucky to employ a tech this good.

One Hour Air Conditioning & Heating is awesome.They got us a brand new Lennox system installed and WiFi thermostat that we wanted.And got us financing!Shane was awesome and we highly recommend One Hour Air Conditioning/Heating to everyone.

Update: They fixed our AC. Our tech was always very nice and helpful. It took 6 days for them to get our part, because they dont have spare needed parts on hand and the supply chain is down.Old: We had this place install a unit this year and have needed service once since due to the power failures of the grid damaging our unit. They came out at a very late time which was nice, and told us the motherboard was fried. They couldnt answer questions about why or how or what we could do in the future to prevent it. This is on a 105+ degree day with following days just as hot. They then said they would try to get a part but that since we werent a new install we were not prioritized and they didnt know if the warehouse would get back to us the next day. The tech left and ... We received no communication at all. We had to call in repeatedly to ask about parts and what was going on. Its now the weekend and apparently the warehouse is closed so theres no fix in sight. The house was 91 degrees yesterday, so obviously we had to take the animals and leave. If they had told us at any point a timeline we could have worked around it better, but instead they told us they might get the parts in and then they ghosted us. When we tried to ask for information about what part it was so we could try to work on the problem ourselves they wouldnt give it to us!AC in Texas is not a luxury, its a necessity for health. We spent 16k with this company less than 5 months ago and they cant be bothered to service us or even communicate with us.

One Hour Air has quality, caring, knowledgeable techs. They take the time to explain the maintenance performed @ any issues. Very pleased with the quality of their work @ timelessness.

This place is incredibly overpriced and verified by the manufacturer! You can look around and do a hundred percent better. They actually ended up charging three times in the amount of the job!