Atlas AC Repair LLC

3800 N Lamar Blvd #200, Austin, TX 78756, United States
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Atlas AC Repair LLC
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Ma
Review №1

I had such a great experience with Jorge today! He was punctual, super friendly and incredibly efficient. He kept me updated on what he was doing, and which part of the house he’d be in which I really appreciated. Having a stranger do work in your home can sometimes feeling intrusive, but his presence was comfortable - like an old friend helping out. Highly recommend Atlas AC Repair and specifically Jorge for anyone looking for professional and personable help with their AC!

Ma
Review №2

I had a very good experience with Jonathan and Atlas today. I highly recommend them for new installations or repair needs. Continue reading if you like boring details. 🤪I had a new replacement unit (Carrier) installed back in June. Worked great through summer.This is a third unit for upstairs guest and game room which gets used only when needed.Since winter hit, I’ve not needed to use it so it’s been off.Decided to make sure the heat function works today so I turned it on in heat mode.Let it run a bit but barely felt any heat.I expected the heat strips to come on since it was so cold outside and the rooms were below 50 as a starting point.My other heat pumps have heat strips which activate quickly if the outside air is too cold or the inside temp is 3 degrees colder than the asking temperature.This new unit had different operating parameters and apparently takes 15 minutes or more trying to use just the heat pump before turning on the aux heat strips.In summary, Jonathan performed a thorough examination of the unit operating parameters and shared them with me, along with the aux delay characteristics. The unit is performing as expected and I just need to be aware of the aux heat delay. They were kind enough not to charge me for the trip. I will be using them for my future business!

Se
Review №3

Jorge from Atlas AC Repair came to provide a quote for a new AC system. He was punctual, professional, and extremely knowledgeable. He took the time to explain my options clearly, ensuring I understood everything. I truly appreciate his expertise and friendly demeanor. Highly recommend reaching out to Jorge for any AC needs!

Ky
Review №4

We found Atlas after watching their informative videos on Youtube. They post their prices on their website—which was extremely helpful. Their office staff was easy to reach and provided excellent customer service. Frank and Rey were the technicians who installed the new ac and heater. They notified us when they were on their way even providing a picture of Frank in the notice. They were on time and got right to work. Their workmanship was really sharp. They knew the code standards and worked to set everything up neat and clean. They worked hard, were courteous, clearly explained the new system, and even swept the floor of my garage and vacuumed the hallway inside. We had great experience with my last Carrier AC unit (19 years of completely trouble free, perfect functionality.) We are excited to have this new more efficient system in our home. Atlas did exactly what they said they would do and did it for a fair price with great service. What more could you ask for?

Ma
Review №5

Jorge was awesome. Super friendly and helped me understand some terminology so I could get a clear idea of what was feasible when moving my AC units.Leo and Nathaniel came out to do the work and were equally great. The work was done to spec and they kept me posted throughout the day.

Sa
Review №6

Jorge just came by to help with the same terrible AC unit Johnathon’s been working with for months. My landlord is to blame for all of it. Anyway, Jorge is great, super friendly, communicative, and informative. No one wants these problems but the staff at Atlas truly treats any issue as if they’re repairing their own home. 10/10Oh! And shoutout to Samantha and Kayla always giving me a heads, knowing I prefer to be home for these repairs. Overall an impressive crew.

Bo
Review №7

Jonathan did a great job and got our heating system up and running in a few hours. He went across town getting the part that was needed, returned, installed it, and our furnace is working perfectly. He was very professional, and he answered all the questions that I had. Thanks much for a job. well done, Jonathan.

Ka
Review №8

Jorge was great! Took a look at our condensation issue, checked what was going on and checked the condo for temperature readings. Explained the problems and gave clear communication on next steps. I work with Atlas in our other home in San Antonio also and find them to be very professional, communicative and reasonable.

Ma
Review №9

Joaquim came out to help us with our unit - which was never properly sized to begin with. He spent a considerable amount of time, thoroughly inspecting every room much of our ducting and machinery. He was totally focused and devoted to making sure we understood what the issues are and what needs to be done to fix the problem. I was very impressed and strongly recommend Joaquim and Atlas.

Mi
Review №10

The experience I had with Atlas A/C today was exceptional. Frank and Ray and the entire crew gave prompt notice of his ETA and was on time! They represented the company extremely well and was very professional throughout the entire time.I really appreciate the fact that they took their time, and made sure the job was done correctly the first time. The Atlas team installed, tested, and explained to me how the system works and I would highly recommend and in fact hope to continue to do business with Atlas in the future.

Ka
Review №11

Leo and Nathan did a great job with our hvac system! They got it installed quickly and it’s working perfectly. Overall Atlas was very reasonably priced and communicated with us well. Would recommend!

Ru
Review №12

Jorge was awesome and very personal as your technical assistant. He knew how to answer all my questions and concerns. Very professional! He is the type of person that should come out to your customers, he was very technical and thorough in his assessment! Great guy to talk to about the various ac systems.

Be
Review №13

I very much appreciated Jorge’s AC services he provided this morning. He explained to me my AC issues in layman language. He was very helpful and efficient. I would highly recommend this company to my friends when there is AC problem.

Jo
Review №14

Jonathan was my technician and he did a stellar job! Communicated with me throughly from the very beginning and took the initiative to retrieve the right sensor when the wrong one had been originally provided.Thank you Atlas AC Repair for helping us with our unit!

Ga
Review №15

Jorge was professional, thorough, and very courteous. Excellent service!Updated:Today was installation day! It was flawless! Three very polite, skilled craftsmen arrived as scheduled. Leonardo Graterol, Nathaniel Romero, and Jesus Lopez were able to remove and install a new HVAC system without any drama. Truly professionals that know how to complete a project without creating doubt and uncertainty the installation was done properly. They made sure we were able to see everything that was done. Explained and answered all the questions. Not a scrap of paper left behind.They made sure we were set for the cold weather. Perfect for my home.Honestly, check their website, choose your unit and schedule. You won’t be disappointed.

Da
Review №16

Kudos to Atlas! Thanks for dispatching Jonathan W. to cool my home! Mission accomplished! The experience was straightforward! I appreciate Jonathans knowledge of my home air conditioning system! He explained the diagnosis and options in detail, in a clear, concise manner that was easy to understand! He welcomed and answered all my questions! Thanks Jonathan! Job well done and very much appreciated!

Mi
Review №17

Jonathan was efficient and professional in fixing my A/C. The Atlas team worked quick to ensure my unit was back up and running as soon as possible. This is the 3rd time I’ve worked with Atlas and I honestly trust and appreciate the work they do. Thanks guys!

Kh
Review №18

Jaoquim did an excellent job fixing the fittings on our furnace and servicing our condenser unit. Very professional and very quick! Man does good work and is very personable and thorough when explaining the services. Would give more stars if I could.

Sh
Review №19

Jonathan Weaver just replaced the compasitor in my outside AC unit! Yay! I am so thankful. He was very thorough and listened to all my concerns and questions. Joey is very knowledgeable.Thank you Atlas AC!

Ha
Review №20

Jose had a 1.5 hour drive to get to us and arrived in good spirits. He was prepared, informative, and knowledgeable. I highly recommend Jose and the services provided by Atlas.

Ke
Review №21

Jonathan came out to do some more fixes to my HVAC to make it more efficient! He was able to get the work done in a very timely manner while being very professional! Super nice guy and great company! Would definitely recommend to anyone looking for any AC repairs!

Ar
Review №22

Israel and Alan did an very clean job installing our new HVAC system. Israel went through all the details with us. Jorge also did a great job thoroughly reviewing our current situation. They came for a follow-up and were, as always, very friendly and professional.

Mi
Review №23

ATLAS A/C sent Jorge out to my house this morning to take a look at my AC system. He arrived earlier than the scheduled time, and gave a really great inspection. I appreciate his professionalism, courtesy, and patience to answer all of my questions. I would definitely recommend him for his expertise as an A/C Technician for A/C inspections and repairs.UPDATE: Today, ATLAS AC sent a crew out to install my new HVAC. They sent over Nathaniel and Leonardo who came right on time and were quick to get busy to remove the old AC and install the new AC.I live in Cedar Park and they drove all the way from San Antonio in a truck full of all their supplies needed to get my job done. When they were finished, Nathaniel reviewed the system set up with me. I looked in my attic as they added a new Plenum, and Nathaniel answered all of my questions about the air handler and the unit outside.I was very impressed with their workmanship and their quality standard because my new AC looks fantastic and operates perfectly. These guys are top notch. Thank you, ATLAS AC.2nd UPDATE: Today, I called ATLAS AC to come check out my condenser because it made a weird sound last night. This morning they sent Matthew over from San Antonio to Cedar Park to check out my system. He was very knowledgeable, professional, and swapped out my heat pump element with ease. He also checked my outside condenser unit for the right pressures. Then he taped up a small area at the top of my air handler to make sure it was completely sealed. Matthew did an excellent job and he was very polite and professional. Job well done. I appreciate that kind of service from an AC company. Thanks again ATLAS AC.3rd Update: Yesterday, I called ATLAS AC to request a follow up check on my condenser unit. Jonathan came over, checked on my new AC, and stated that all was working correctly. Jonathan was polite and professional, answered my questions, and explained what to expect under normal operating conditions. Again, Thank you ATLAS AC.

St
Review №24

Jonathan was awesome. Very knowledgeable, explained everything very well. I understood all the issues that the AC was having. Furthermore he reassured me that he was going to find what the issue was before leaving and would fix it ASAP. Working with trusting professionals like him bring a sense of comfort. I commend Atlas LLC for having such caring and professional technicians working with them.

Ka
Review №25

Jorge was awesome! He’s been the firsttechnician to come out and really help with my issues. Showed up on time, listened to me, and did a great job! Very happy with the service he provided.

Ma
Review №26

Jonathan was fantastic! Very thorough, patient, and answered all of my questions. His assessment and recommendations were honest and professional. He was very congnizant of costs, and walked me through the potential financial impact of everything so I could make the best decision for our situation. He even opted to do as much of a visual inspection as possible to spare us the cost of a leak test to help guide our decision to replace instead of fix our unit. We will definitely be calling Atlas for future A/C needs!

Ra
Review №27

Jorge was fantastic. Was very respectful and thorough in his analysis. It’s hard to find someone that really enjoys what he’s doing, and Jorge does.

Mi
Review №28

Had a new 4 ton Carrier heat pump installed in May. Excellent and prompt service. Recently the fan motor outside was pulling too many amps and was replaced under factory warranty. Again excellent and prompt service.Matthew performed a follow up inspection of the new unit in preparation of winter. He showed up on time. Communication between their office and me was excellent. Again excellent and prompt service. Well done to all.

Do
Review №29

We got an eye-opening education on the good, the bad and the ugly of the AC business when our unit stopped cooling effectively at the end of the summer.After a disheartening experience with a company that seemed more interested in upselling than figuring out the best solution (see my other reviews), I stumbled upon Atlas’ YouTube videos. I loved the honest, no-BS approach. The fact that unlike other places, their team is not working on commission. And that they put their prices right there on their website. Lucky for us, their home base is in San Antonio but they also have offices in Austin and I believe DFW.Just about every person we dealt with at Atlas was great. Kayla(?) spent 20 minutes providing super helpful answers to my newbie questions on the phone when I was trying to figure out next steps. Jorge confirmed the problem, explained the pros/cons of various options, then did an incredibly thorough pre-install inspection that involved mapping and measuring every duct and air vent in the house. Pete was very responsive, got us clear estimates and set up a quick install. Our install team (I believe Frank & Israel?) was fast, professional and did beautiful work. And after the job, Stephanie & Anna made the process of getting our Austin Energy rebate fast and painless.And on top of the great service, Atlas’ prices were very competitive. In the end, we opted to go with a full HVAC system replacement, upgrading from our old 2.5 ton to a 3 ton unit. We got bids from 3 companies and ballpark prices from a couple more over the phone. Atlas was over $1000 cheaper than any other competitor for the system replacement (including a mom & pop shop we liked and the Costco/ABC quote--after discounts--for just a 2.5 ton). Their prices for R410A refrigerant and a leak check were also significantly lower than a couple of the big-name companies you’ve heard of (though higher than our mom & pop Carrier shop, which would still be my choice for a quick repair/diagnosis on an older unit).The only remotely negative part of the experience was that after Jorge’s super-thorough inspection, we were put through to another guy on the phone who seemed pretty insistent that we needed a 3.5 ton unit. This would’ve required delays and additional $$$$ to upgrade our electrical system AND ductwork, plus disqualified us for the Austin rebate program. I finally had to politely but firmly say there was zero chance of that happening—especially since our 2.5 ton unit had worked just fine up till the end. It felt a little pushy and tone-deaf on their end vs. the great experience we had with everything else. It’s a reminder that you still need to do your homework and always get a 2nd opinion before pulling the trigger with any HVAC company. But if I had to do it over again, Atlas would absolutely be top of my list.

An
Review №30

Atlas responded quickly to my online inquiry. They dispatched a tech within an hour. Jorge was on time and courteous, assessed our needs and we had a quote as promised.

Wh
Review №31

Again impressed by Atlas. Excellent communication/ updates- we were waiting on a part that was back ordered. Got scheduled quickly once the part was in and Jonathan did a great job- he went above and beyond cleaning our minisplit. Highly recommend!

KD
Review №32

You cant ask for a better group of folks to work with than Atlas AC. Pete, Jorge, and Leonardo and crew made the process of replacing my 20 y.o. HVAC system quick, easy and straight-forward.A very big thank you to Anna for helping secure a rebate with my energy provider after the new system install. Customer service above and beyond!

Ro
Review №33

Isreal and his crews were great. Very respectful of the property, very courteous. Work was done beyond my expections. Equipment is working flawlessly. This is a great company. No funny business that can be common in the hvac business. I loved the transparent pricing. I will use them for maintenance.

Tr
Review №34

Jorge was on time the communication was excellent and he was professional courteous and a pleasure to work with. Highly recommend. The install team did a wonderful job.

Th
Review №35

Johnathan performed a 6-month post installation check and maintenance on 2 airconditioning/furnace systems installed by his company, ATLAS AC REPAIR LLC. Like everyone I have worked with at ATLAS Johnathan went above-and-beyond. Though all ATLAS installations are done to the highest standards, Johnathan actually enhanced and improved mine while completing the normal preventative maintenace. On his own initiative he added extra stabilization and support to both the units along with other small enhancements. When I inspected the units after he left, Johnathans work ethic and professionalism was noticable. He introduced himself with a strong handshake and thoroughly explained the work he had completed when he was done. Well done again, JOHNATHANand ATLAS!

Ab
Review №36

Jorge and Jonathan W. both came out for tech visits over the last few days to fix and ultimately replace my HVAC. They were extremely nice, professional and efficient! Really appreciated how the explained what was going on and took the time to assess all possible solutions. Definitely recommend

Gr
Review №37

Israel was very professional and did an amazing job. Our AC and Heat have never been as good as he left it. We are very satisfied and highly recommend Atlas.Great job Israel!!!

Th
Review №38

We found Atlas through their YouTube channel, which emphasizes their commitment to transparency in pricing and their approach to avoid hard-sell tactics—like recommending a full system replacement when it’s not needed. After watching their videos, we decided to give them a try, and we are so glad we did.Johnathan, our technician, was professional, courteous, thorough, and honest. Throughout the service, Johnathan made it clear that his goal was to provide us with all the information we needed to make an informed decision, rather than pushing us towards unnecessary expenses.His honesty and transparency stood out—there was never a moment where we felt like we were being pressured into a sale. Instead, Johnathan explained the situation with our HVAC system clearly, offering practical advice and ensuring we understood all our options in terms of most important to take care of to items that could wait if cost was the priority. We appreciated that he focused on what was best for us rather than what might have been more profitable.If you’re looking for an HVAC company that values integrity and customer satisfaction, I highly recommend Atlas and Johnathan in particular.

Cl
Review №39

Jonathan was awesome! Super professional and friendly. Got our AC back up in running within an hour of being here and provided maintenance recomendations for preventions as well. Highly recommend!

Ge
Review №40

Jorge from Atlas AC is one of the best thorough AC technicians I have ever met. Im looking to replace my aging or should I say ancient 19-year old HVAC system. Not sure where to start. Jorge arrived on-time and done a complete analysis of my current HVAC system. Jorge spent over two and a half hours conducting an unbelievable detailed assessment of my system. When I say Jorge checked everything he literally checked everything. From the gauge of my wiring, size of circuit breaker, tonnage of current HVAC, size and location of air returns to location of every air vent. Snapped pictures of main thermostat and remote thermostat sensor, numerous pictures of the air handler both inside and outside the unit. Then Jorge went into the attic where he drew a detailed diagram/schematic of every duct and plenum along with the size and which duct connected to which room. I had to ask Jorge, why do you spend so much time checking out the existing duct size when it seems to have worked fine for the past 19-years. Jorge replied we want to be 100% certain that the system we install in your home works flawlessly. Last I must have asked Jorge a hundred questions, he took the time to explain and answer each one, if it was his field of expertise, questions he wasnt able to answer he said would be answered when my install estimate is finalized. Last if Atlas AC pays this much attention to details with their system performance evaluation I can only imagine how flawless a complete HVAC install will go! Jorge, Thank you!

Ch
Review №41

The HVAC tech Jonathan arrived on time, worked efficiently, was friendly, professional, presented options, and answered all my questions. Great service again from team Atlas!

Pe
Review №42

After a shaky start caused by mix ups in scheduling the technician arrived and did excellent and high quality work, explaining everything he did and why. He did not try to sell me on unnecessary upgrades and repairs and was a pleasure to work with. People on the phones were easy and pleasant to work with. I can thoroughly recommend this company.

Ke
Review №43

Jonathan came out promptly and fixed my issue very quickly! Super professional, friendly guy. Would definitely recommend Atlas AC Repair to anyone needing any HVAC help!

ni
Review №44

Jonathan did a detailed diagnosis of all issues with our AC unit and provided an estimate with clear breakdown of items. Atlas was quick to source the components and prompt in scheduling the repair within a couple of days. Jonathan and Jorge were nice and quick in getting the unit up and working again. I would recommend Atlas AC Repair to anyone in the Austin area.

Si
Review №45

Jorge was kind and professional. He was thorough in capturing information needed to size our system properly.

Hw
Review №46

This review is only for the site survey to get a quote, not for the actual AC repair/installation. Jorge was the technician who came out to do the survey. He was very polite and also communicative of what he was doing in order to get all the information he needs. I appreciate him coming out close to the end of business hours but not rushing things, still taking time to look at everything. Whether we decide to go with them or not, Jorge left a very good first impression for the company.

Ch
Review №47

Jonathan was fantastic!! He meticulously inspected our lower AC unit and provided me with valuable advice on my upper thermostat. His expertise was remarkable as he patiently guided me through each detail, explaining the issues with our lower AC unit.

Pa
Review №48

Everyone we worked with at Atlas from George who did the site visit to Pete in sales to Israel on the installation were great. The install crew was right on time and did a truly professional job. Also, out of three bids Atlas was by far the most economical - sometime cheaper is also better! If you are needing to replace your HVAC system, be sure to have these folks give you a bid.

Ge
Review №49

On time, easy to work with. Reasonable price. Rey and Delwis were efficient, kind, and tidy. Thanks yall for making time for me during Christmas week!

Ja
Review №50

I have had Atlas replace 3 of my HVAC (Heat Pump Systems), I have been happy with both their quality of work and there support getting through the purchase, registration and rebate process. Highly recommend. Thank you Jorge, Leonardo, Nathan, Alice, andMelanie.

Br
Review №51

George was really informative and thorough on his explanation of my home systems and my options. No pressure on sales which was a relief! 😮‍💨

No
Review №52

Jorge was our AC repairman in October and again in February and I cannot speak highly enough about his great attitude, quick solution oriented approach, and his detailed knowledge on AC repairs!I couldn’t believe he even remembered my name!Jorge was extremely friendly and did not seem bothered by my barking dog, by the end of the repair he could even pet the pups that thought he was a threat to the home initially haha!Atlas was extremely quick and responsive and squeezed me into their busy schedule, highly recommend Atlas and be sure to ask for Jorge!

Ca
Review №53

Just had my HVAC inspected by an Atlas Tech and everything went superb! George “Jorge” was knowledgeable, Personable and Professional. Thanks for the great work! I highly recommend Atlas!

JV
Review №54

Genesis (techs name) came out to fix our dual zone furnace a couple times because the job required a second visit with parts. Both times he was excellent; answered any questions we had, gave us insights and advice to educate us, really helped us out, and all while being a pleasure to have in our house and totally professional, careful, and on time. Really cant ask for more.

Ra
Review №55

Jorge was here in time and he explained everything he was going to do. He took note of all measurements, Numbers and looked at both inside and outside units. He also got in the attic and inspected the ductwork. He was sharp and is very personable. He was here in the Dallas service area today. I am submitting my review under Austin because Dallass is not working. Thank you Jorge for the great experience.

Ta
Review №56

Genesis & David did a phenomenal job fixing my AC unit. These guys were extremely professional and Genesis did a great job explaining the issue to me and answering my questions. Bravo👏🏽 gentlemen!!! Im one HAPPY customer. 😊 My AC unit is working now and I would recommend anyone having any AC issues to contact Atlas AC Repair.

Ro
Review №57

I recently had the pleasure of working with Atlas A/C Repair and I couldnt be happier with the experience. From the moment I reached out to inquire about installing a REME HALO system, they were incredibly communicative and informative. Before even scheduling an appointment, they took the time to answer all of my questions and ensure I understood the process.When the appointment was scheduled, Jorge was prompt and exceptionally helpful. Although the installation took slightly longer than expected due to the quirks of my unit, he remained patient and informative, walking me through each step of the process. His dedication to ensuring everything was done correctly and efficiently was truly impressive.Even after the installation was completed, the exceptional service didnt stop. Jorge took the time to follow up with me, answering any lingering questions I had about the REME HALO system.Overall, my experience with Atlas A/C Repair was top-notch from start to finish. Their reasonable prices, clear communication, and commitment to customer satisfaction set them apart. I wouldnt hesitate to recommend them to anyone in need of HVAC services.

Am
Review №58

Jonathan was great! He came out on a Saturday to address an issue with my unit. He assessed the issue, fixed it, and throughly went over what had happened so I could understand. I have always had a good experience with Atlas, and today’s added one more to the roster.

Ch
Review №59

Jorge was awesome! He was incredibly knowledgeable and also took the time to explain to me what exactly the issue was with our A/C system, as well as updating me throughout the process.I just wanted to say thank you! The house is already feeling so much better!

Lu
Review №60

Jonathan arrived on time and check the system. He was quick and effective with the repair plus provided me with relevant information that is useful for a home owner. Once the repair was completed, Jonathan rechecked and confirmed that system was operating properly. Great to have AC running considering that was 99 degrees outside!

Sa
Review №61

Jorge came by today and he was an absolute ANGEL for fixing our A/C during this heat wave. Very respectful and knew exactly what he was doing to get our unit fixed right the first time. Would definitely recommend this service!

As
Review №62

George was so cool! Normally I dread service appointments, especially ones at 8am, but he was super chill and friendly. Not only did he provide excellent service but he also made me feel super comfortable and it was a pleasure having him. Thank you!

Gr
Review №63

Duane, Samantha, Jose, Jorge, Rey, Nathaniel, and Leonardo all did a great job making sure my AC replacement got completely taken care of. Thanks again to the crew at Atlas for being thorough and professional.

As
Review №64

Jorge has been an amazing help. He is honest, thorough and caring even when it would be very easy for him to just do what needs to get done and walk away. With Jorge working on the rental I live in, I feel safe. Thank you Jorge! Look forward to working with you in yhe future.

Tr
Review №65

George was amazing. Worked quickly and efficiently and was knowledgeable about all the work we needed done. Will recommend to friends!

Th
Review №66

Three Atlas AC service vans with a team of 7 technicians, supervised by Israel, showed up today and installed three new AC units in my house. The installation job was clean and efficient. I was quite impressed with the professionalism shown throughout the sales and the installation process. Also, Atlas’ pricing was competitive and fair. I highly recommend Atlas AC.

Ca
Review №67

Jorge showed up when he said he would. Due to having to work left my parents in charge. He was professional, explained step by step and was able to answer all questions with showing pictures on what was being done (without being condescending to older adults). I highly recommend him and Atlas AC Repair !

TA
Review №68

Sean and Bryce did a great Job. They were very professional and very sweet. They cleaned up everything in the house. Looks just like I left it this morning. :-) great guys.!!!I also got a great deal from Atlas, and would definitely recommend them :-) their bid for my 2 new ac units were half of what other companies were!!George Came to see me today because my AC wasn’t working. Called today came same day. He was very nice very professional and did a great job :-) these guys are all Great!

Br
Review №69

Jorge was amazing. He came out and listen to me and educated me on my unit, and gave me some helpful tips to keep my home comfortable. He was thorough in his inspection of my home and took time to look at things from all possibilities. I received texts when he was on his way, and had direct access to him via text. I definitely recommend Jorge.

Pa
Review №70

Early this year had I problems with my HVAC system heating and then later cooling the house. I had different companies come out and evaluate the system and it turned out there was a significant leak at the evaporator coil. I called several local companies to get quotes on 1 replacing the evaporator coil, 2 install a new air handler, or 3 install a new system. Three sent out a technician while two sent out sales reps. Atlas sent out a technician that visually inspected the whole HVAC system and took measurements. The others simply made visuals of the system. They all provided quotes the same day or the following day. After reviewing all of them, I decided to go with Atlas as they offered different options along with favorable pricing. I compared their offer to their online pricing and everything was pretty much in line. After asking a variety of questions about the size of the system, quality of the equipment, and additional options. I decided to go with them as the other companies would not match their cost or turn time. Their install technicians showed up on the scheduled day and were able to complete the work by the end of the afternoon. There was a glitch on the operation of the unit that was reported to them the same day, for which they came back the following day and corrected. Its been 2 months since a new HVAC system was installed and all appears to still be adequately functioning. I was hoping to see a difference in my utility bill but it still looks the same as the prior year with the old system.Overall Im satisfied with the workmanship and professionalism of the company. Ive already recommended them to one of my neighbors. Additionally, they also registered the equipment, put in the city permit request, and started the rebate and utility paperwork for me. The other companies indicated they would not do that.

Ro
Review №71

Weve had our new new Carrier 15.8 SEREHVAC system for 2 months now in our loving it! Are electric bill has went down tremendously! Bryce and Angel were very courteous, knowledgeable and completed in 1 day. They are the only company that I had found that offered pricing at their website and explain what you would need for your home. Prices are very reasonable compared to other companies. Watch their YouTube channel, as it provides a lot of information and how they do their price! I would recommend this company!

De
Review №72

Joaquim came to complete our winter inspection on our ac/heater unit. He is very professional, took the time to discuss recommendations to keep our unit running well, listened to and answered my questions, and is sending a written quote of the recommendations. Thank you for honest, competent, and friendly customer service!

Ar
Review №73

Jorge was very professional with survey of my HVAC equipment. He explained his process and answered my questions. I highly recommended Atlas AC Repair for you AC needs.

Ca
Review №74

Jonathan was great! On time and very helpful in explaining the issues my AC was having. Highly recommend Atlas for your home comfort needs

Cy
Review №75

This was not an easy job to remove the 5 BTU equipment from the second story attic and replace with a new one. These guys didnt cut any corners and stuck it out till the bitter end. Took almost all day including the outside unit as well and all the testing. Such attention to detail. Built in multiple backups which I appreciate. Overall very impressed.

Al
Review №76

Jorge is a great, thorough, and kind technician. I’m in the biannual a/c maintenance plan and I feel confident every time he reviews the system. He provided helpful insight to system management and tips to navigate this upcoming summer. Would highly recommend!

Ch
Review №77

Jorge is awesome! Last week the AC went out at our rental house, and this week it went out at our home. Both times he was prompt, knowledgeable, and got things working again in no time! Will definitely recommend to friends, and will call again the next time we need services.

Le
Review №78

These guys are a true blessing. Fast service and didn’t feel gouged. Jonathan was so sweet and knew just what he was doing.

Ro
Review №79

Jorge is a champ. He diagnosed our main AC system, fixed our Mini Split and came back again to assess our Airflow. He’s a great guy, explained things well and gave us a couple options. Highly recommend his services.

Mo
Review №80

Jonathan was very thorough in fixing and diagnosing my a/c problem. Would recommend Atlas and Jonathan for any A/C repairs.

Ka
Review №81

Jorge is THE BEST! Punctual, efficient, friendly, knowledgeable, he’s awesome all around. Will be recommending him to friends and family. I’m requesting that Jorge is the technician assigned to come back and do our larger repair, and am planning to request him for all future needs.

Bl
Review №82

George was super helpful and professional while inspecting the HVAC system and providing us with the desired quotes and repair estimates. Would recommend him and Atlas for all HCAV needs!

To
Review №83

Israel and his partner were terrific. Had old heat and ac system removed and new system installed in under 5 hours ! Very friendly, courteous and answered any questions I had. Atlas AC A+++

Bo
Review №84

Wow! I am really impress on how thorough Jorge was. He thoroughly examined and explained everything to me. Really cool and nice guy, I’m really impressed with Atlas already!

Yu
Review №85

Adding 2nd review.Frank and Leonardo did an amazing job doing a full takedown and replacement of my HVAC unit. Already 90 degrees plus out here in ATX, and they didn’t let that stop them from taking care of me. Really appreciate the hardwork and their commitment to service.Jorge did an excellent job repairing my AC unit. He also gave me a thorough review on what to do the next time the issue happened again!!!Highly recommend Atlas AC Repair

Sh
Review №86

Jorge came through. Arrived on time, was extremely knowledgeable, and walked me through step by step from explaining the issue to resolving it in a timely manner. I appreciate his hard work and super friendly attitude. 10/10 recommend.

Me
Review №87

Jorge is a fantastic technician. He is so personable and you feel very comfortable with him in your house. His knowledge of his trade is very visible, and speaks to you with respect and keeps you in the loop. If my AC breaks again, I hope he is the one that comes to fix it.

Sh
Review №88

Atlas AC Repair just completed the replacement of one of our central AC and heating systems. Everything from the pre-inspection (Jorge) to the completion of the installation (by Junior & Oscar) was very professional, efficient and done on time. Communication from the time of their estimate (Pete) to the completion of the job was timely, informative and friendly. Finally, the cost was very reasonable. I highly recommend that you consider Atlas AC Repair for any HVAC needs that you have.

Ly
Review №89

Jorge was very professional and courteous. We had to move around some furniture to get into my attic and he made a point to stay behind and make sure everything was exactly as he found it. Walked me through what was going on with my ac and gave me tips on how to prevent problems in the future. Highly recommend Jorge!

ch
Review №90

It is very refreshing to see a young man like Joaquim representing his profession no matter what companies shirt he wears. Joaquim has taken the time to make sure my AC issues were repaired properly. He kept me informed every step of the process. His professionalism is above and beyond reproach. Retain and promote Joaquim!!

Ma
Review №91

Jorge was friendly, professional and took care of the problem quickly. He was knowledgeable and took time to explain the issue with our AC. Highly recommended Atlas, they were communicative about scheduling and kept us informed about our appointment.

Do
Review №92

Jorge was able to fix all the issues with the AC today. He was great, professional, and explained everything in ways I could understand. Five stars!

Ki
Review №93

Joaquim with Atlas did a great job. He was able to identify the issue with my unit and fix the issue promptly.

Ja
Review №94

Jonathan was extremely diligent while repairing our AC. He took the time to do it right and get the right parts that we needed all the while fixing a few other mistakes previous company’s had done. He was very very respectful, communicative, and thorough the entire time. Even when our AC was being really difficult to work on. Thank you Atlas and thank you so much Jonathan!

Ch
Review №95

Jonathan was awesome. He was quick and efficient and now my A/C is working just fine!Thank you so much!

Ka
Review №96

After 48 hours without AC, Jorge came and saved us. He was very professional, friendly and he knows what he’s doing. In a short time my AC was working again. He not just fixed the problem, he checked everything else, so I don’t have any other issues.Thank you Jorge,Kathrin + Stella 🐶Auf Wiedersehen 👋

St
Review №97

George came by for some attic parkour (a site survey) and absolutely crushed it. He was very thorough, respectful, and was able to answer every question. Great sense of humor! Hoping to hire Atlas for the installation soon, will update after. UPDATE: Rey and Matthew came by for the installation and It went great. New unit cools wonderfully, looking forward to a chill summer!

Ru
Review №98

Jorge was top notch to work with! He was super friendly and took the time to explain what was broken with our system and how he fixed it. He took the time to do the job right and even remembered my name. I highly recommend Jorge for HVAC work!!

Mi
Review №99

Excellent service in every way! They were very responsive, able to get me scheduled quickly, the technician was on time, and professional! Jorge Rivero was my tech and was able to pinpoint the problem quickly and get my AC up and running in no time. Thank you Jorge and Atlas AC for your excellent service!

Jo
Review №100

Update: below review was for maintenance on prior, aging system. We just pulled the trigger on a new HVAC system from Atlas. It was reasonably priced and expertly installed by Israel and two other nice guys. They have gone above and beyond on this transaction due to some particulars of our home. Great company.Everything about my experience with Atlas AC has been stellar so far.Jorge is as helpful as the other reviews say--i tried to help and made things worse (my coil froze because of me), but he was patient and did what he could, rescheduling me for the next day to get some more refrigerant.Pete has been responsive to very specific questions about hvac sizing and pricing. Zero smoke and mirrors; friendly and accommodating.Everyone seems competent and very happy to help. Im impressed.

Tr
Review №101

Jorge was awesome! Friendly and efficient. Quickly diagnosed the problem and took care of the repair. Also gave some pointers on how to help avoid running into the same situation in the future.

Ga
Review №102

Jonathan was amazing. He took the time to check every aspect of the system and explained to me some maintenance tips. Thanks!

Ji
Review №103

Great communication with Samantha at the Atlas! She promptly responded to any questions by phone or text. The initial diagnosis on my A/C was done by Jose Beltran and Johnathan. Both were very polite and listened carefully to the issue I had. They quickly diagnosed the problem and checked a few other things to make sure it wasnt a multi-point failure. The repair part had to be ordered so it could not be fixed on this initial visit.Jorge Rivero, was scheduled to install the failed component, several days later. I highly recommend Jorge. On arrival he listened to my description of the issue and double checked that the original diagnosis was correct before he dug in to replace the failed component. New part installed, A/C runs great. Will use Atlas AC again!

Ch
Review №104

I had loud noise in my Carrier unit, Atlas send one their technician Jonathan was able to diagnose the problem very quickly, we found out it was the fan wasn’t installed correctly from the manufacturer, he adjusted it and noise levels dropped from 90 db to 70 db was great work very professional.He also ordered a new fan and motor under our warranty.

Br
Review №105

Jorge showed up on time and provided a great overview of what he would be doing for the spring AC tuneup. Really appreciated his thorough walk through and for helping me replace hard to reach filters!

Ti
Review №106

My house was at 95F in peak summer as my AC had finally died, that too in July. I needed a quote asap and a full new system installed. I called Atlas as I was watching their YouTube channel and was impressed. I had high expectations. It was not a great experience.What went wrong:- The appointment window given to me was 2pm-4pm but the tech reached my home at 6pm due to delays at the previous customer.- The technician walked upstairs without shoe covers and brought a dirty ladder in, which left dirt in my house. I had to remind the tech to wear shoe covers.- The tech was in my house for more than 2 hours , measuring , creating system drawings of the ductwork etc. , this was not needed at all as I needed a quote asap to replace my entire system. I didn’t need ductwork.- In spite of the fact that I asked for a full system replacement quote, the tech asked me for $89 fee before leaving. I asked him why, since no service had been provided. He then called the office to clarify and they told him it’s not a service call so he doesn’t need to charge me.- The company took 24 hours after the scheduled appointment time (2pm) , to send me a correct quote. The first one they sent, they had quoted the wrong system. I had asked for a 2-stage, they quoted single stage. I had to call them and ask for a correction, but by that time I had given up on them.Needless to say I went with another company who understood how bad my situation was, showed more concern, and provided me with professional and timely service the very same day.

Je
Review №107

Joaquim was very helpful and informative. He figured out the issue and explained everything that needed to be done. Highly recommend!

Je
Review №108

The Atlas team has saved me alot of money. Their prices were much lower than what two other companies quoted. Sean and Chris did a great job on the installation. The installation is quality work. Jorge who did the site survey was great. Pete was very helpful in getting me the right unit and facilitating the whole process. I highly recommend Atlas, especially if you have a Carrier system like mine. I will call them again for future work.

Di
Review №109

March 2024: We purchased a service plan with Atlas and are glad we did! Jorge has come out multiple times, has been communicative, and addressed all my question.March 2023: We had a great experience with David, David, and Juan Carlos doing an all-day install at our house. We replaced a coil in one unit and the whole AHU in another. Our attic layout is very challenging, so the team very carefully disassemble the whole system and put it back to replace the coil. They were communicative through the process and even asked for a broom to help sweep after a 9 hour day of working on the AC. They went above and beyond to ensure all my questions were answers. We will be Atlas customers forever because of that experience.

St
Review №110

Jorge was very kind, but wasn’t able to diagnose our problem in over two hours. He said the entire AC needed to be replaced. The second opinion we got found there was hardly any Freon in our system. Jorge said he couldn’t get his tools into the AC to move forward with diagnosing, but somehow the other tech was able to let us know what the issue was within 45 minutes.Our home is now cool for the first time since we moved in.I am not a disgruntled tenant. I know how these things work. Jorge literally said he wasn’t able to diagnose the problem standing in my living room talking to me. He never once mentioned Freon, which the person responding to the review did. He said he called his boss multiple times but he couldn’t get his tools in the A/C to properly diagnose.He said it was a waste of time to continue as it needed to be replaced. I’m simply leaving the information I was given in my home, on this review. Shame on the responder of the review for calling names. We were well aware we needed to wait for approval and were happy to do so. I wouldn’t want someone telling me the system was old and needed to be replaced, if that was not the case. He looked me in the eyes and said it is “old and needs to be replaced”, but that was not what needed to happen. So either he didn’t know what he was doing or he was giving me the wrong information, both of which aren’t great business practices. Neither is calling someone a disgruntled tenant….

as
Review №111

Jeorge has worked on both my AC systems. He does a wonderful job and is very helpful. has a great attitude and always glad to have him work on my units!

Ol
Review №112

Jorge was so very professional and friendly! He explained everything he was doing and fixed our issue very quickly! Id recommend him over and over. Appointment could not have gone smoother and it was a big relief to have cool air again so fast!

br
Review №113

Jorge repaired my AC unit several years ago at my rental property. He made sure that I was given plenty of options that fit my budget. He was thorough, professional, timely, and empathetic. I have recommended him to any person that is in need of HVAC services after my experience. Ive now known him now for 8 years and consider him a great friend. I will never use anyone else.

Ch
Review №114

*Highly Recommend*Jorge serviced our house today and treated the visit as if it was his own home. He took the time to carefully explain everything that was going on, what needed to be fixed and how to know what to check in the future to avoid issues.We were the last stop of the day for Jorge on a Saturday afternoon, but he treated it like it was his first stop of the day, and as if it was his own home.Update: Jorge came back to service the thermostat and check a few other things that might be causing the limited airflow through the vents and give recommendations for repair.

SM
Review №115

Great communication from Atlas! Probably the most effective level of engagement from any repair company in Austin so far. Jorge Rivero from Atlas AC was extremely knowledgeable about the issues with our unit. He diagnosed the problem with in a few moments and installed a flow switch.He also noticed immediately that a few critical components weren’t sealed properly, which created more condensation than normal. This was resolved quickly. Afterwards, Jorge flushed the primary and secondary lines to remove any blockages.Jorge was super chill and very attentive to the issue at hand! I highly recommend his skill set as a master technician. Will definitely contact them again in the future!

Ka
Review №116

Absolutely phenomenal service! Our A/C was on the fritz, and George swooped in like a superhero, fixing it in no time. Courteous, professional, and incredibly knowledgeable. Our home is cool again, and we couldnt be happier. Highly recommend George!!

as
Review №117

Jorge did a Fantastic job here today.He was very knowledgeable and helpful about fixing my AC. I’ve had problems with another repair company regarding this unit, and Jorge went above and beyond to find the issue. There was a whole leak in my system and he’s going to get it fixed up! Thank you so much !

He
Review №118

Jorge was awesome and explained everything in detail. Asked the right questions and gave suggestions on how to make our system more efficient . I would highly recommend.

Ed
Review №119

Jorge was highly knowledgeable, efficient and taught me how to care for parts of my HVAC that I had no idea about. I would recommend having him out again for anything that might pop up and appreciate all the preventative advice he gave me!

Ro
Review №120

Bryce and Angel completed a full HVAC replacement on time, very neat and tidy and perfectly done. Very impressed with their work and superb customer service. Great to have a brand new working system again! Well done guys and thank you!

Ma
Review №121

Very knowledgeable, very thorough and very professional!!!Israel and his crew were able to remove two 30+ year old systems and install 2 brand new systems both outside and in the attic in a single day!!! Only minor work for ductwork changes were needed for the second day.The new systems were installed using far more advanced technology and everything is up to current code!!I would highly recommend Atlas AC Repair!Their staff are highly skilled, fast and efficient and their quality workmanship is fantastic.I am DIY person with an engineering background so I understand and appreciate the excellence of Atlas AC Repairs performance!

Ja
Review №122

Jorge was very professional, responsive and prompt. He provided a thorough explanation of problem and options for solutions. Interactions with the estimator and office staff has been very good too! We are now planning a new install with Atlas and looking forward to another positive experience with their install team.

He
Review №123

Weve had Atlas AC out for a couple of separate issues. Always prompt and courteous service. Fixed both issues quickly. Very happy and would definitely recommend!

Ni
Review №124

Frank and Rey were excellent on the install. Everyone at Atlas AC was fantastic to work with.

Br
Review №125

Jonathon was knowledgeable and professional. Cleared a clogged drain line that was causing a leak and had stopped the AC from running. Now we’re worry-free and can have the AC running again!

Ku
Review №126

Recently had my new AC installed by Atlas AC. The entire process was smooth from beginning to end. The team was professional, punctual, and ensured that the installation was done to the highest standard. Israel took the time to explain how to maintain the system and ensured that all my questions were answered. I couldn’t be happier with the service and the performance of my new AC!They also provided complimentary window ACs for us to use until the job was finished!Want to thank my installers Israel B, Leonardo G, Jaime R, Angel G and Sean T.Also want to thank Joanna F. and Pete for their help with scheduling and following with me.Update:Had a hiccup with a defective part, but atlas ac was able to fix the issue so quickly! Appreciate Samantha for getting us scheduled quickly and Jorge for taking care of the fix!Very happy with our choice of going with them for our AC.

Wi
Review №127

Live in Dallas, Jorge was filling in from Austin, he was very thorough and made the process easy and found the problem with the unit. Great service call.

Jo
Review №128

Jorge with Atlas really put us at ease. He thoroughly checked the house and came up with reasonable recommendations. We will continue to work with Atlas and Jorge.

Al
Review №129

Atlas replaced and checked on our air conditioner very quickly. Sean and Jorge are super nice, prompt, and good at explaining issues and how to prevent problems. They are responsive via text and send out alerts when they are on the way so you are not waiting at home all day.

Me
Review №130

Jaoquim did a great job figuring out what was going on with my AC. Atlas was highly recommended to me & he did not disappoint. Thank you

Al
Review №131

Jorge did a fantastic job. He explained my A/C issues to me and how to take better care of my unit. He was very friendly and lovely to chat with!

an
Review №132

Jorge was prompt and friendly and explained his process...step by step he let me know what he was doing/going to do. I can tell Jorge has an amazing work ethic! I will definitely be calling him, again and sharing his name with my real estate clients.

Je
Review №133

Honest, reliable, and all around good people. Great qualities for friends even better for HVAC repair people.

Mi
Review №134

Jorge showed up on time and did a full assessment of the system. I appreciate that I was able to ask him all the questions regarding my concerns. Glad he was able to help.

Dy
Review №135

Jorge Rivero was great! He was very friendly and thorough in explaining all that he was doing and working on. I really appreciated the help when my AC was not working properly and would recommend Jorge and Atlas AC to anybody needing HVAC service.

Me
Review №136

Jorge came out (on a Saturday!!) to diagnose our A/C issues. He was kind, polite, and did a great job explaining what the issue is. Now fingers crossed the owner approves the repairs and Jorge gets to come back for part 2! Lol

Ti
Review №137

I am a renter, and submitted a Maintenance Request to my property management in the middle of the night when my Air Conditioner was blowing Not cold air.This work order was sent out when business opened, on Friday June 30th. It was getting later in the day and I started to concern that I was going to be sweating through the whole weekend.At 2pm, I get a phone call from Atlas - saying they were assigned from my property management and They Had A Time Opening and could get to me within about an hour and a half!!!!Jorge arrived to my house very near the expected time. He was professional and polite and empathetic to my discomfort in the heat.He work methodical and diligently to determine the problem and fixed it promptly.Providing his knowledge to explain what was wrong and what he did.Although my house was still hot for hours, Jorge demonstrated that the air blowing from the vents was now cold and made clear that it will take quite a while before the house will feel cooled.I am very pleased with Jorges repair and customer service. He is a representative for Atlas ACThank you

Du
Review №138

Jorge was extremely helpful. He took the time to explain everything to me and was very thorough. We will be using Atlas for the foreseeable future!

Sa
Review №139

Jorge R has been my technician twice both times he has done an amazing job of checking everything even though what I had called them to come for originally, wasnt doing it once they were there. He has educated me on whats going on with my system as a while which was really helpful, couldnt recommend him/them enough. Always a great experience.

cy
Review №140

My hvac guy George who came out to service my system, did an awesome job. He was very knowledgeable and explained everything what he was doing to what he was checking. Great guy all around I would definitely call him again if I would have any issues with my hvac system.

Jo
Review №141

A gentleman named Jorge Rivero came to fix the system. Broke down exactly what was going on and made it very easy for me to understand. He fixed and cleaned out the stuff we didn’t know needed to be done. Are ac unit is running brand new and it didn’t take a crazy amount of time. Jorge knew what he was doing and was very professional and carried on a conversation. Honestly I highly recommend Jorge Rivero and this company.

Ca
Review №142

Jorge was so friendly and professional. He was punctual and fixed our AC issue while explaining everything he was doing. Best technician we’ve had yet!

Br
Review №143

I called Atlas AC to get a price quote for replacing my outdoor condenser unit due to having gotten a leak test diagnosis from another AC company claiming the outdoor condenser was not holding pressure. The quote from the original AC company to replace the condenser unit seemed high. Atlas had a very competitive price, so I scheduled them. They installed a new condenser, but the system still wasnt holding pressure. They diagnosed a leak to the inside evaporator coil, and offered me some very reasonable offers to either replace the coil and keep the new condenser, or they even said they could take back the original condenser (since they suspected it was actually fine) and just replace the coil, even though it was not there diagnosis that led to having the outdoor condenser replaced. They were very accommodating. The service people (Jorge, Juan Carlos, and Nathan) were all very professional, very thorough, and went above what I expected. Pete (in the office) was also super helpful and responsive. I highly recommend Atlas AC and will use them again.

St
Review №144

Jorge is a hero! He did an excellent job figuring out why my a/c unit stopped working and was able to quickly repair it. He double checked to make sure everything was cooling properly, and in this 100 degree weather he is my new best friend. Thank you so much Jorge!!

Br
Review №145

I hesitate writing a review of this company because its going to be so good I am going to end up sounding like a shill. After finding my HVAC system on the fritz, I called Atlas on a Wednesday. They sent Jonathan out to our home the next day. Jonathan spent 3 hours evaluating every part of our home envelope for a new HVAC system. Jonathan blew away the competition. Others did a cursory look and gave me a quote. Not Jonathan. Jonathan was all over our home, evaluating the number and size of vents, looking at wiring, evaluating return ducts and on and on. After he left, I knew Atlas was going to get my business, no question. I had a bit more for them to do than just an install. I wanted ducts replaced, an additional cold air return installed, etc. They submitted their quote came in later that day and I immediately scheduled install the following Monday.Install was timely and impressive. Isreal, Frank, Matthew and crew were phenomenal. They all paid close attention to details that left me grinning like a Cheshire cat. I am left with a superior system at a very competitive price. I have no doubt whatsoever about the quality of the equipment and install. Your equipment is only as good as the install, folks, so why spend years wondering if you made the right decision.Folks, I own a business. I can recognize a business that is just going through the motions. That is not Atlas. Atlas is a professional organization that takes pride in their work and end product. No pressure. Just professional work and advice. Dont hesitate. Do yourself a favor and give these guys a call. Ill be singing their praises to anyone looking for a HVAC system. 10 stars.

To
Review №146

Jorge from Atlas came, identified, and resolved our issue.He was kind courteous efficient and a pleasure to speak with while he was here.It made me feel like a valued customer and my issue was resolved five of five stars.

Lu
Review №147

Heater stopped working suddenly, had Technician George dispatched! He was able to determine and fix the issue quickly! He practiced safety precautions while working and made sure the system was back running before leaving! Would highly recommend his services for your heating/ cooling problems!

Br
Review №148

Atlas and most certainly my technician, David, provided exceptional service. Communicated well, was timely and worked diligently to diagnose/repair my problem. This is my HVAC company going forward. Outstanding all around.

Ni
Review №149

Atlas Ac Repair is an awesome company. It was a pleasure hiring this company to install a new HVAC system. I received quotes form 5 of the leading companies in Austin and the price offered by Atlas AC Repair was far better. The other companies could not come close to meeting or beating their price. The technicians, Bryce and Mike were very knowledgeable and respectful. They took the time to answer all of my questions and they did a great job installing the new HVAC system. I certainly recommend hiring this company if you need a new HVAC system.

Jo
Review №150

Jonathan did a great job! He took the time to explain the problems with my system and answered all my questions before repairing my system.

Te
Review №151

Great guys, does great work highly recommended. Jorge did a great job will refer to friends and family.

No
Review №152

We had a great experience with Atlas from booking the repair to the service and the follow up! I filled out an online form and was surprised to get such a quick and personal response on a Sunday afternoon. Our repair person Jorge was super friendly, knowledgable, and speedy! He told us that a simple part was broken and he could replace it right then. The price for the repair seemed pretty fair. Thank yall so much!

Sa
Review №153

Jorge Rivero was the technician sent to my house. His professionalism was of the highest standard. He shared his expert knowledge with me and explained what was going on with my AC unit in an easily understandable and respectful manner. I will definitely request him again if I run into any other AC problems and refer him to my friends as well.

Na
Review №154

Thank you to Jorge, Sean, and the team at Atlas for repairing my malfunctioning HVAC unit right away. No more suffering from this sweltering Texas heat, no more strange noises from the system, no more chronic switching on and off. Just nice frigid air keeping my condo cool and comfortable again. The new blower motor works great. Very professional service. Really appreciate the thorough work and especially for coordinating everything so quickly.

Ra
Review №155

Installers Matthew and Rey were great. Very courteous and respectful. Very good at what they do. Great support from Pete in financing and Melinda in scheduling as well

Ba
Review №156

I have nothing but great things to say about Jorge. He is professional, punctual and explains everything in a way that you can understand. He is really good at what he does. I highly recommend him.

Da
Review №157

Jorge was the Best!!!! He came in went straight to work and was very good at explaining what the issues were. Was in and out in a flash while also taking his time to make sure everything was checked and up and running.

Er
Review №158

Had a great experience with Jorge. He was here on time with a smile. Got my AC working in no time! With customer service I received today, it was a great representation of a seemingly great company.

Fi
Review №159

The entire process was very easy. From scheduling the initial visit to scheduling the installation to the actual install, everything went smoothly and as expected. Mike did the installation and was very patient in working around some obstacles and accommodating with any questions I had. Would recommend!

El
Review №160

So thankful for Jorge Rivero and Atlas for getting my ac working again. Jorge was great at explaining the isssues and dealt with the insane temperature in the attic w a smile on his face. It was a very positive experience and I highly recommend!

Ma
Review №161

Arrived on time. Joaquim was very thorough and careful checking the unit.

Ke
Review №162

Jorge was very professional and helpful. He took time to explain our hvac configuration and offered recommendations how to get the most out of our system. Very helpful and appreciated his expertise!

Ll
Review №163

Jonathon with Atlas AC did an especially thorough job when our AC was leaking (from condensation) and wasn’t able to keep up with the Texas heat, also providing especially helpful info about insulation that will likely prove most useful in the future.

S
Review №164

If I could give this company 10 stars I most definitely would. Atlas AC was contracted by our property management we rent from. From day one Joey and Phyllis were on top of scheduling and assuring us of every step thru our process. We had a few issues with our system so we had a few days of work done. We had two different technicians come out, both named Jorge. Both technicians were very professional and valued us as customers to make sure we didn’t live thru these terrible summer temperatures of 104 degrees. The techs were very friendly and empathetic to our needs. I would recommend this company to anyone who needs AC repairs or maintenance. Everyone on their team is very knowledgeable and confident in the work they provide! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Dr
Review №165

Atlas AC replaced a 27-year old heat pump system at my house in the HEAT of the summer and did a great job. Price was great, communication was great as was the finished installation.I learned a lot from their Youtube videos discussing all of the decisions one must make when replacing a HVAC unit. I got several quotes from other AC companies and am pleased I went with Atlas AC Repair.

Ta
Review №166

Jorge with Altas in Austin did an exceptional job at explaining all potential issues that may have caused our outage as well as resolving the issue. He made me and my wife feel comfortable with the root causes and talked us through how he will fix the issues.

Lo
Review №167

I recently had the pleasure of working with Jorge for my HVAC needs. He was incredibly helpful, professional, and friendly throughout the entire process. Jorge took the time to explain everything to me, making sure I understood what was happening and why. His educational approach was much appreciated, and I felt confident in the services he provided. Highly recommended!

An
Review №168

I got my HVAC replaced with Atlas, I think they are the best company out there. Very reasonable price, very responsive, and Israel Batista did a fantastic job during the install. Definitely recommend, no doubt they have such good reviews.

Be
Review №169

Efficient focused work from Leonardo/Frank and their team today. It was nice having them around and just as nice to now feel the cool breeze of a new AC unit they installed. Thanks to Frank for the first-rate service.

Jo
Review №170

Jorge came out and provided excellent service. He takes the time to explain things so you can feel confident about what the issues are and how they can be resolved. I would highly recommend Atlas AC Repair to anyone.

Lu
Review №171

Outstanding service and customer service! Jorge Rivero is an excellent technician! He explained everything in great detail and even waited 20 minutes for me to get to my house because I was running late for the appointment. I highly recommend this awesome company!

Me
Review №172

George’s service was speedy and friendly. He was able to immediately diagnose our issue and solve the problem with our AC within 45 minutes. We are now ready for the Texas summer thanks to George!!

Je
Review №173

Rey was awesome. He kept us up to date on the progress that was going on. Even with having to get a crane and dealing with rain he was able to get the job done in a timely manner.

Ad
Review №174

My AC unit went out in the middle of the night, I called up to set appointment the same day. We set up a 5pm appointment and we’re told that they had a window of showing up, and they showed up earlier confirming if it was alright. Jorge showed up to fix our AC very quickly and effectively. He showed a type of professionalism and expertise that I really appreciate. I look forward working with this company again.

Jo
Review №175

Jorge Rivero came to my place to work on my AC this morning. He did a phenomenal job in all aspects. He educated me on the things I can do to ensure my AC runs efficiently, on time, fixed my AC in a timely manner, and great overall customer service. Highly recommend him if I have any further AC maintenance that needs to be done.Joe

El
Review №176

Jorge Rivero was super helpful and professional! After just 20 mins of his help my apartment felt much cooler and I could already feel the issue being resolved. Great work, I comfortably recommend Jorge and his company!

Br
Review №177

I don’t typically write reviews and am not incentivized by the company to say this: these people are legit. Jorge was knowledgeable, cared about getting me the right service at the right price, and went out of his way to do everything properly.Edit:I had these guys come out again for some additional help. If I could give these guys six stars, I would. It is evident they care more about doing the job well rather than making money. Their pricing is fair, and once you pay, theyll come back as many times as needed to get things right. Stellar company.

Tr
Review №178

I cannot say enough good things about Atlas AC Repair! They always respond quickly and complete the job timely. They have replaced the AC units at my home and at a rental property I own. Both experiences were 5 star - and I am pretty picky. I wholeheartedly recommend Atlas!

Me
Review №179

Jorge Rivero was great! He figured out the issue with our AC unit instantly and fixed it right away. Highly recommend!

El
Review №180

Jorge Rivero came out to install an updated thermostat and check if our AC was running well. Very professional and friendly guy. He explained things well for me and put me at ease that our AC is working well. Gave me tips to keep the house cooler, very satisfied :) I also loved how before he arrived they sent a text message with his picture & letting me hell be here soon.

Am
Review №181

George came by today in response to our AC issues. He has wonderful customer service skills. He is polite , respectful, and very knowledgeable in his field. He explained every detail of the problem and what actions must be taken to fix it.

Co
Review №182

David with Atlas AC Repair came to troubleshoot why my inside unit was freezing up. David was courteous, friendly, professional, and arrived earlier than my appointment time. I feel David was very thorough with the repair and informative on future issues that might arise due to my outdated unit. I would definitely use Atlas AC Repair in the future. Thank you!

Ra
Review №183

10/10 recommend! Jorge Rivero was prompt, professional, friendly. We had our ac unit malfunction in the middle of TX summer. Jorge diagnosed and repaired the issue within an hour. He was knowledgeable and fully equipped. Thank you!

Ry
Review №184

George Rivero was quick and knowledgeable when fixing our AC unit. He came in, politely introduced himself and immediately asked me to explain the issue in my own words even though he already knew the overall problem. It was nice to feel heard and not brushed to the side because he knew what he was doing already. He figured out the problem quickly and explained his process throughout the visit. At the end he showed me everything he did, explained it all again to make sure I understood and even gave me a few pointers on running our AC in the summer to save money yet still keep it cool. Most importantly, I didn’t feel like I had to sit next to him while he was in my home. I let him do is thing and went about my business, George Rivero was very trustworthy and I would absolutely recommend!

Su
Review №185

I highly recommend this company. I called to get my a/c checked and Jorge Rivero did a phenomenal job. He was punctual, professional and speedy. The problem was fixed in no time. Jorge even had tips on how to prevent the issue in the future. I will be calling Jorge to fix my a/c from now on. Thanks again!

Er
Review №186

Jorge Rivero came out to my home to fix my ac as a single mother I don’t really know much about how stuff works & he explained in detail which was beyond helpful to me! He made the experience smooth and quick! If I ever have any issues again I’ll definitely be asking for him!!!

Pa
Review №187

Jorge was great! Very friendly and knowledgeable. He even used some teaching skills and educated me on some HVAC info. A/C is running and my apartment is feeling ice cold again!

G
Review №188

Jorge was super professional and helpful. He quickly found the issues and figured out the solutions to our AC troubles. Outstanding service! Thanks for saving our AC!

Mi
Review №189

Jorge is the man! Our A/C was out at our business (a pizzeria so it was extra hot) on a Saturday. He was able to come out, look at it, get the necessary part it needed, and repair it all within 2 hours of making the call to them!

Ra
Review №190

Jorge was amazing. He did a very good diagnosis of our issue. He came with Sean and he was awesome as well. Both were knowledgeable, meticulous, and diligent.

Gu
Review №191

Jorge was awesome — he wasted no time crawling up into my attic to scope out the scene + had identified and removed my air filter in minutes. Pleasantly surprised!

Di
Review №192

I have dealt with a lot of AC companies over my 35 years of being a multiple homeowner. Atlas AC is by far the best. I started researching different AC companies over the last 6 months when I knew my heat pump system was at the end of its life. After watching the videos on Atlas ACs youtube channel I was sold on them. I had them install my new heat pump system inside and outside units. The whole experience was great and the price was fantastic. The initial technician Jorge, the salesman Pete, and the installers Israel and his father were top notch. No commissions and upfront pricing! They didnt try to sell me anything I didnt want or ask for.

Ma
Review №193

Jorge did a fantastic job with the fall tune up for my heater. He was kind, professional, and efficient. 10/10 service and 10/10 person.

Da
Review №194

Jorge Rivero was excellentHe was quick, kind, helpful, and amazing!He quickly assessed and diagnosed the situation and gave me guidance and reassurance.Jorge has an awesome personality and made our family comfortable from the start. Thank you Atlas and thank you Jorge!

ca
Review №195

Jorge showed up early and diagnosed my issue in no time flat. He had the part in his truck and fixed up my system before I even finished my cup of coffee. Super friendly and considerate dude. Wouldn’t hesitate to use Jorge again.

ka
Review №196

The July Texas heat is NO JOKE. Super thankful for Jorge coming out and getting our AC up and running again. I really appreciate the time and effort he made educating me about what was going & even going the extra mile in using terms I could understand/ relate to (medical- I’m a nurse) lol. Will be definitely recommending in the future!!

Gr
Review №197

Jorge was great! Showed up on time, super informative, very polite and professional, and had my heater back up and working in about an hour. Def recommend!

Ed
Review №198

Atlas AC is a breath of fresh air as it relates to HVAC vendors and repair companies. They have competitive, fair, pricing, are prompt and communicate well, and have very skilled technicians.

Ma
Review №199

I could not have asked for a more professional, caring and responsive service to take care of my AC issues than Atlas AC! Jorge was clearly an expert Technician, thorough and quick to diagnose the issue and follow through with the work needed. I could not be happier with the overall level of service and Jorge’s professionalism. Thank you so much!!!

Information
24 Photos
199 Comments
5 Rating
  • Address:3800 N Lamar Blvd #200, Austin, TX 78756, United States
  • Site:https://atlasacrepair.com/
  • Phone:+1 512-265-1887
Categories
  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Heating contractor
Working hours
  • Monday:7 AM–6 PM
  • Tuesday:7 AM–6 PM
  • Wednesday:7 AM–6 PM
  • Thursday:7 AM–6 PM
  • Friday:7 AM–4:30 PM
  • Saturday:9 AM–4 PM
  • Sunday:Closed
Service options
  • Online estimates:Yes
  • On-site services:Yes
Offerings
  • Repair services:Yes
Planning
  • Appointment required:Yes
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