Titan Factory Direct

6511 E Ben White Blvd, Austin, TX 78741, United States
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Titan Factory Direct
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Te
Review №1

Dave was very professional! He was very knowledgeable about manufacturers homes and the financial side of everything . Me and my brother really enjoyed working with Dave and would 1000% trust him to do future business with. We would definitely not only recommend Titan homes, but specifically Dave for any help getting a home.

Al
Review №2

I do not recommend you buy from titan factory direct. They will cut corners to minimize cost for them on your new home. I have multiple water leaks when it rains from the windows and glass sliding door. When I notified them of the issue, they sent a guy to put silicone caulking to try and fix it. The leaking never went away, and repares were not followed up when notified it was still leaking.My Septic was not placed where we agreed on or the location of the sprinklers for it. when I addressed this issue to them, they did come out to the property to see my concern but never followed up on it to fix it. I am very disappointed in our big investment with titan factory direct. Once again, I dont recommend you trust them with your future home needs.

Ja
Review №3

Dave was great! A very down to earth guy! He informed me on what I needed to do to get approved and was extremely helpful! I would recommend this company to anyone looking for a home

Bi
Review №4

Working with Dave was a great experience and joy. We had several upgrades added to our house and he made sure they were done to our expectation. The house is well insulated with 6 wall insulation and double pane windows. We love our house. We have no regets buying from Dave and his team at Titan Homes and I bet you wont either.

Al
Review №5

Abby was amazing and helpful! She did a very detailed consultation and provided me with some valuable financial pieces of advice and consulted on monthly payments. I highly recommend working with Titan Homes and Abigail Muller!

No
Review №6

Abby ..is an experienced and professional agent. She is knowledgeable and makes it easy working to achieve necessary client real estate objectives and desires...I would definitely be happy to work with her again as she provided help and support in my real estate purchase...

Al
Review №7

Amazing experience! Nikki did absolutely everything in her power to get us into our home, we had A LOT of hurdles to get through and she helped us each step of the way! Between city meetings, title company troubles and anything in between. We tried two other companies before we found titan, I would not recommend any other company. Nikki, without you, we would not have our home! Also, Bettina is amazing as well! Everyone there was just amazing! We couldn’t have done it without you guys. - Alexandra Monroe

Wa
Review №8

Although she could not give me the answers I wanted for customizing the 🏠, she gave me the answers she could. Some pending discussions with the manufacturer. As an aside note to this and EVERY manufacturing company out there is this: you are going to have to add more upscale options, especially in the kitchens and especially fireplaces, wood burning. As a custom homebuilder for 50 years, many people cannot afford my services and need a place to go for a few of the really custom things that they might prefer. You are about the only option. Think about that, corporate.

Pa
Review №9

Titan Factory Direct,Abby,Bettina,Nicky and the Whole team have been awesome. We are first time home buyers and were a little scared and unsure. They have really helped us through the process of getting our Land and Home. Its been great and we are glad we decided to work with them. God had blessed us through the process and Titan has been great. THANK YOU TITAN FACTORY. 😊

Ve
Review №10

Bad - I had sent the gentlemen ahead of time what I wanted to see and the price range I needed to stay within. The first thing he shows me is more bedrooms and way above my price range. The 2nd floorplan is what Im looking for BUT also way above my price range. During our phone texting he should have said I have nothing to show you in your price range but so on and so on.I was very disappointment

li
Review №11

Well before the appointment zach had me really excited about going but mention to me a few times asking if im not one of those that says i will go and ends up not showing up. -_- get there to the first lady telling me he stepped out but abby will take care of me. First red flag for me because doing business with anyone i feel he should have followed through with his own words but hey maybe an emergency came up. so spoke w abby and informed her of a max amount i will pay monthly and she started giving me more info but not prices. This is my first time looking into purchasing and didnt know what questions to ask but felt hey i already gave an amount and she has been doing this for a while so i left it in her hands. but then she ran my credit and then informs me yes i need a little more work on credit but after it’s done…. Here comes the prices based on places shes showing me. It was literally dbl or triple the amount. I wish i would have known prices before even running my credit because i wouldnt have waisted mine or her time especially since i gave an amount at the very beginning. And at the end she tells me zach was actually on vacation. So i guess now i know when people cant show up to a meeting or even notify about it, lesson learned is dont go or just walk out. But hey i give it to for her for trying just really wish she would have been straight forward and told me based on such and such places the amount im willing to pay is not ideal because of such and such

Te
Review №12

After googling manufactured home sales in Austin, we stumbled upon Titan Austin. We completely lucked out as we were able to work with Emma Sustaita, who listened to what our must haves where and she was able to match us with THE perfect home! 😍😍

Na
Review №13

Exceptional Service and Expertise From Joe V at Titan FactoryI had the pleasure of working with Joe from Titan Factory in my search for the perfect home, and I cannot speak highly enough of his professionalism, dedication, and expertise. Joe went above and beyond to ensure that I found a home that not only met but exceeded my expectations.From our initial consultation, Joe took the time to truly understand my needs, preferences, and budget. He was patient and attentive, answering all of my questions and providing valuable guidance throughout the entire process. Joes knowledge and his keen eye for detail were instrumental in helping me find a home that checked off all the boxes on my wishlist.What sets Joe apart is his personalized approach and his commitment to finding the best possible solution for his clients. Joes professionalism and integrity instilled a sense of trust and confidence in me, making the home-buying process smooth and stress-free.Thanks to Joes expertise and dedication, I am now the proud owner of my dream home. I would highly recommend Joe at Titan Factory to anyone in search of their perfect home. His exceptional service and unwavering commitment to his clients truly set him apart . Thank you, Joe, for making my home-buying experience a memorable and successful one.

As
Review №14

Abby and Nikki with Titan were fantastic. They took time to explain the process and re explain if needed. They were so patient with me. Even let me look at the houses over and over. The Titan team doesnt rush you and allows you to process everything and help you make the right decision.

Ro
Review №15

Nikki is absolutely an angel!! She made this process so stress free & easy. I first met her a year ago. I could not get a home then. However, she took the time to coach me. She listened to me from the beginning & had faith in me that I could do what I needed to. I would recommend anyone to her!

Ca
Review №16

We’ve worked with Abby as our Sales Rep and she’s been so great and supportive! We are still waiting to build but already have our home and every detail of it planned out. She’s been so helpful and responsive every part of the way. I’ve never bought a home before this, and I never felt stressed out or overwhelmed with the help Abby! She’s on top of whatever you need!

Ve
Review №17

We purchased a new double wide from Titan homes Austin and I have nothing but great things to say about their staff! Beginning with Zachary cook..he has been an amazing person to work with! Zack, Bettina, and Nikki helped my family and I so much. When we thought it wasn’t going to happen they made it work all out for us!! I got exactly what I purchased and I was exceptionally amazed for the fast delivery and setup process. I will definitely be recommending family and friends. Titan homes Austin, you guys are all amazing!! I appreciate all of your time and effort helping my family and I get into our new house!!

Ro
Review №18

Dave Genin is an expert, whether looking to put a home deal or land and home deal together, he is highly knowledgeable and really great to work with. I’d recommend working with Dave, he is a real straight shooter with integrity! You’ll be glad you did!

Ma
Review №19

I had the pleasure of working with salesman Joe, throughout the entire process he was engaged, thorough, helpful, and especially knowledgeable. He took the difficult and made it seem simple, he never made me feel like I was a bother, even when I asked seemingly basic questions. As a first time home buyer, I was so grateful that I got paired with Joe, and if youre looking into Titan definitely ask to work with him.

Ce
Review №20

I recently visited Titan Factory Direct in Austin, Texas, to gather information about a new home and had a fantastic experience. Unlike other places, Chris at Titan Factory Direct was very professional and made me feel like a priority. He was incredibly helpful and knowledgeable, always ensuring that my questions were answered. The entire team was friendly and professional, making the process smooth and enjoyable. I highly recommend Titan Factory Direct for anyone looking for a new mobile home.

Ni
Review №21

Very Satisfied with the services, Zach has been amazing helping my family’s journey to getting our first home and land package. He has been very open and honest about the whole process. I will most definitely recommend Titan Direct for first time homebuyers.

Me
Review №22

At first, our experience was amazing during the home and land buying process. Zach was awesome! But, as soon as we moved into our brand new home..they completely forgot about us! They did NOT accommodate our requests on where we wanted our septic placed even though we asked to be present, and now we have to get a permit to move it ourselves! The assemblers who put the home together on site did a TERRIBLE job, so many things were falling apart just days after moving in! The people who assembled our a.c unit left the dang manual in the unit and it shredded up and blew pieces of paper all throughout our home! We noticed a few weeks in that our roof was already separating and pieces were falling off and Titan homes told us to go thru our home insurance so they can pay even though it was NOT weather related..it was poor assembly. So we had to file a claim and handle that issue on our own! We payed extra to have a large window in our kitchen to view our backyard and the people who built our back porch placed a huge wood post right in front of the window so blocks some of our view! We called several times and requested these things be fixed correctly and placed a complaint on how poorly the house was assembled and were told that someone will be sent to take a look but now its been more than a year after moving in and NOTHING has been done. We were so happy to make this huge purchase but have been stressing over all these issues and have to worry about how long our home is actually going to last bc these issues are within the first year of moving in!! Titan Homes is great up until you move in, then they leave you to figure everything on your own..even though the issues are due to poor assembly on their end!!! So frustrating!!!

Ca
Review №23

Dave was more than helpful by explaining our options and how to go about getting our very own home. He took the time to go through the steps thoroughly so I could understand the process!! Overall a wonderful meeting with Dave and we will be purchasing our first home through him.

Sa
Review №24

Dave Genin was the best to work with. He did an amazing job. I would definitely recommend him and his work staff. They did everything to get us in a home in record time. ⭐️⭐️⭐️⭐️⭐️ we absolutely love our home and are very appreciative.

St
Review №25

Dave Genin with Titan was amazing to work with. We had been in the market for a new home for a while and hadn’t always had the best experience with other dealers. From the beginning, Dave cared about our needs and helped us with choosing a home, financing, closing. He was responsive and knowledgeable. The whole team at Titan Factory Homes in Austin was amazing. If you’re in the market for a manufactured home, go see Dave Genin. You won’t be disappointed. Also, he’s stunningly handsome!

Ni
Review №26

Joe and Dave Genin really made the process of getting a new home exciting, fun and memorable. They are extremely knowledgeable, understanding of what we’re looking for and dove in deep to my families needs. Thank you both for everything!! We’ll update with photos of our home when it gets here! EXCITED!!!

Da
Review №27

Joe is great to work with. He explained everything to first time home buyers and made the experience easy going. He was very knowledgeable, and went above and beyond for my Family.

La
Review №28

Dave Genin is an amazing salesperson- friendly, congenial, knows details of every home and can help you figure out what the right home for you would be. Plus he’s just a nice guy. Highly recommend.

Ri
Review №29

We absolutely LOVE our Titan home! Dave Gennin went above and beyond for us! His attention to details was so helpful tending to things we didnt even know to ask about! Well Done, Dave!

Ad
Review №30

Joe was excellent at his job! He helped me find what I was looking for and was very patient in breaking down everything. Would 100% recommend anyone to go to him when looking for their next (or first) home.

K
Review №31

I had an incredible, easy, fast experience buying a home from Titan in Austin. Everyone I spoke to about the process was able to answer any questions I had, And the home turned out to be beautiful. I was amazed at how afforfable the home was and how ther were No price increases or random hidden fees. I 100% recommend going here if you are looking for a quality home at a great price.

NJ
Review №32

I enjoyed getting to walk through various models. They are very nice! Unfortunately land prices make them way out of my price range right now, but Zach was at least able to give me a more solid idea of what the price would be so I can have a goal to work towards.

To
Review №33

Big fan of Titan Factory Direct. Very professional sales team capable of guiding buyers through the process of acquiring their dream home. They also have insight to financing and all the options available on the wide selection of models they offer. Look for Dave Genin when you’re there. Great guy with a great sense of humor!

Je
Review №34

Dave Genin is an amazing salesperson- friendly and very knowledgeable, knows details of every home and can help you figure out what the right home for you would be. Helps you and explains everything thoroughly. Professional and smooth to get any process started. Highly recommend.

El
Review №35

Been looking for a home for a while, and I was very impressed. Homes are great and Joe was helping us and he was GREAT! Answered all our questions, was patient with me, listened to what I was looking for and over all amazing costumer service. Thank you Joe and Titan Homes for the great experience.

Ro
Review №36

José was great. Very helpful and patient. Looking forward to designing my new home.

Co
Review №37

We just moved into our new home on a piece of property. The process took a little time, but it was absolutely worth it. We are excited to be in our home! Thank You Nikki for making our dream come true. We could not have diene this without you!! Thank you

Da
Review №38

Although I decided not to purchase a manufactured home at this point because I am still looking at my options and seeing what I can possibly afford in terms of a single family home, Abby and Niki were great at giving me all of the information and providing the current available communities and their pricing. Abby explained the lot rent and new construction, and Niki confirmed and provided additional information I requested as to what is included in the loan. They do not keep your application fee (not a small sum) if you get approved but decide to look elsewhere, which shows immense integrity and altruism on their part. I will be back if my house hunting is unsuccessful!

Da
Review №39

Dave Genin is great! He knows alot about his homes and financing too!! Incredibly… he is bi-lingual in Spanish and he has helped hundreds of families and people in Texas. As a business Friend… I appreciate Dave and his professionalism.

Ja
Review №40

Came to look at homes today and Dave Genin gave us the Best experience I have ever got going looking at Model Homes he explained everything with all the details we needed to know to get our new home. I was very happy someone actually took the time to explain things to us and can’t wait to actually purchase our home. I definitely recommend going through Dave Genin he was Amazing!!!!🤩

Ch
Review №41

Titan Factory Direct in Austin on Ben White Blvd is the place to buy your new home!! Their homes are beautiful and Dave Genin knows a lot about how to get the home financed, if you need a home go see than and ask for Dave.Oh btw, the manager is Nikki and she’s awesome!

Tr
Review №42

Titan Homes not only offers a standard of higher quality manufactured and modular homes, they also offer Tiny Homes that are HUD compliant, well-made and affordable. We are excited to see Tiny Living taken mainstream, without the compromise of value. The Team at Titan Austin are exceptional, knowledgeable and treat each client and transaction with a focus on building lasting relationships, no matter where you are in the homebuying process.

AG
Review №43

Dave Genin treated us great every step of the way. It was a pleasure doing business with a professional in every aspect of the process. If you are in the market definitely recommend Dave and Titan homes on Ben White, Thank you, Dave great experience.

bl
Review №44

What a great place! They walked me through the whole process of buying a home and how the improvements process works i.e. electric, water, pad vs. foundation, water everything I needed to go home. Abby and her manager Nikki Todd were very knowledgeable and professional. Also the whole office team were very helpful to me. They walked me through the development permitting process. I looked at three different series of homes, they have a number of different floor plans to choose from and helped guide me through all the different options.

Da
Review №45

Great place to purchase a manufactured home. The entire team from the general manager to the sales person personally works with you to make the process, smooth and transparent. Dave Genin, The general sales manager was very kind and understanding, and was by my side throughout the entire process. Highly recommended!!

MC
Review №46

Dave Genin is the best. If youre looking to buy a home in the Austin area, Dave or Nikki are the ones to work with. Very knowledgeable and will treat you like family!

Id
Review №47

I was looking for a new home for my family. Zach cook was my rep who assisted me in the whole process. It had its ups and downs but Zach never gave up and we would find another way to make it happen. Then Bettina was so understanding and stayed on top of her stuff. My overall experience was absolutely unforgettable. Thank you guys for our new home!!

Na
Review №48

Worked with Joe on getting our new home and he was great. Very professional, helpful & answered any questions I had. I would definitely recommend Titan and Joe specifically to all my friends and family! Thanks for all the help!

Al
Review №49

Dave helped us tremendously! He is so knowledgeable and guided us skillfully through the process of buying a home. He is very pleasant to work with and we are very grateful for all his advice. We highly recommend Dave!

Co
Review №50

I went to this Titan store expecting the same old usual sneaky sales tricks, but boy was I wrong! Dave Genin is the name of the gentleman who helped me get started on my journey to home ownership and he was fantastic! I hope I’m not in the market for a home again in the near future, but if I am, I’m going to see Dave!

Ci
Review №51

I want to say a 3 because its neutral. The team at Titan was very helpful, and they will work with you to make sure you meet your goal of owning your home.Unfortunately, the downside is the brand champion. Do not get a home from this manufacturer.They are cheaply made, the people who are contracted to put your home together they were horrible as well. Their work was sloppy and dirty.When we received our home last year, it came with so many little issues that the guy who built the home said that there wasn’t much to do about it.But to contact the manufacturer, Titan was really helpful with all this, and Bettina was amazing to pushing them to make our home better.Over the months, because it hasnt been a year, things are going bad. Outlets dont seem to be working. The floor looks like its sinking in, and the walls are able to be pushed in. Everything is very cheap material.I tried reaching out to Champion, and all they said was to contact our insurance. Gotta pay a $1000 deductible for them to fix defects and features they dont want to be responsible for.In conclusion, Titan is a great team, but whoever is in charge of construction and the brand champion they are just horrible.

Ma
Review №52

Thank you, Titan Team! We now have a tiny home on the back of our property. We are thankful for the assistance with permits and the home. Special shout out to Nikki and Bettina for making this process seamless and easy!

Wa
Review №53

Dave Genin is EXCEPTIONAL! His knowledge and experience in the manufactured housing industry helps save time, money and produces a great overall buying experience! Thanks Dave!

ta
Review №54

Zach is amazing! He helped me understand the mortgage process and think responsibly about next steps. At first I thought people couldn’t make a difference, but he changed my mind. I feel I am in good trustworthy hands with Zach. Highly recommend l.

Lu
Review №55

A 3 star review is well deserved here. First and foremost, Dave and his team are splendid to work with and went above and beyond to get the deal done! Im 4 months moved into my new home and I love it. Unfortunately, there were a few shortcomings in the recent months. When we ordered our home we wanted it to be perfect for adding our own touch and style. Well hard to do so when there is items that either added that were not supposed to be there. Items that were forgotten and ignored to be replaced. Kitchen cabinets were shotty and coming off the wall. Probably never hit the studs. Customer service (Champion) chooses when its convenient to be spoken to. See a 3 star review means improvements should be made. I have reached out to the company prior to this review they are aware. Nothing wrong with the house but finish out and inspection before delivery needs to tighten up to superior against the competition.

Ja
Review №56

Wow! I am grateful for everyone that I worked with at Titan. I am now in my beautiful new home. Thank you Abby, Nikki & Bettina. I am so appreciative of everything.

Is
Review №57

Zachary was able to help us as soon as we walked into the office. He was very helpful as we are first time buyers, he guided us through out the whole process and answered all of our questions. The over all experience was great!

Di
Review №58

My husband and I are first time home owners thanks to the wonderful team at Titan Factory Direct!! We gave them a short notice of 2 months and needed a home before the new year. Zach and his team were so helpful and set on getting that done. Their attentiveness and communication around the clock to our home buying process really made this easy for us. Were recommending Titan Factory Direct for anyone looking for a new home. Thanks again Zach for your help! Amazing work.

So
Review №59

Buying a manufactured home seemed a very scary process. Reading company reviews did not help much and being on a budget was not easy either. After almost two years of searching we decided to listen to our heart and go with the person that we felt we could trust … and that was Zack Cook ! I truly do recommend him. Zack helped us find the right home with the right price for us. He was there to answer every single question we had . He had the patience to explain everything in a way we could understand. And for that I am very thankful. “THANK YOU ZACK!!” ..Then came the second part.. This was were we met Bettina . She made the closing of the home go smoothly, she guided us thru the process of the transportation, the set-up, the trim out , again answered every question or concern we had. ( Thanks Bettina!) I was so worried because the house was due to be delivered in a heavy storm, Champion made sure the house was rapped good to protect from the rain . And Titan kept in in a safe place until weather was right. The transportation team , set up team “ and the central heat and air installers all did an amazing job! David “with the trim out” also did an amazing job! He walked me around the home showed me how everything worked, explained to me things to do to make sure our home stays in good shape for many years . He came back to finish repairs (nothing mayor). Communication with every body is excellent ! I don’t remember every single persons name that made our house ready for us .. “ but thank you all!” We love our home!!! I truly do recommend Titan , but make sure it’s Titan in Austin! En verdad recomendamos este lugar! Nos atendieron muy bien . Fueron dos años de buscar casa por todos lugares , pero solo aquí nos sentimos bien . Pregunten por Zack ! Yo se que los atenderá tan bien como a nosotros .

Ty
Review №60

Dave Genin is an absolute rockstar. Zero pressure and very knowledgeable. He is very easy to work with and will get you hooked up with what you need and what fits your budget.

Ma
Review №61

Dave Genin has been such a blessing to work with! We never imagined a home buying experience to be as simple as he made it for us! We just came in to tour a home and ended up buying one! It would not have been possible without him and the Titan Factory Direct team! Thank you!!

Pi
Review №62

Dave and his team are really good people. I have done business with them several times and they have always carried out their promises. Their quality is better than most other houses that are out there. I would recommend them for your needs.Now I am doing business with them for 8 years and they have helped many of my friends and people I know to buy houses.

jo
Review №63

Dave was very helpful and knowledgeable. My husband and I were very happy to work with him. We highly recommend him and Titan Homes.

Br
Review №64

I highly recommend Titan Factory Direct, and more specifically, Abby Muller.If you are in the market, definitely ask for Abby! She is a pleasure to work with and I greatly appreciate her time and efforts.

Je
Review №65

We had a great experience with Titan. Our sales person was Joe and he was great from beginning to the end. Definitely recommend buying from here and Joe.

Ya
Review №66

Dave is always there to help . Helped my uncle and I get our first home . Made the process simple and easy to understand.

Ne
Review №67

Titan helped us put a tiny home on our property. The whole team was amazing to deal with! We are very much looking forward to hopefully adding another tiny home soon. Thanks for all your help!

Su
Review №68

Me and my husband have been looking around for homes and everybody was giving us high prices, once i stubbled across zach on facebook selling 3 repos i immediately messaged him and i told him i was interested in one of them! we had a meeting set but couldn’t make it, family stuff came up, so he had suggested a video call! we had one call and we talked about the my pricing and what i wanted in the house, and literally zach is the best he literally got everything we wanted! i brag about him to my family and friends! We honestly can’t thank him enough! he’s made this process so easy for us and helped us get what we wanted! thank you Zach/Titan for everything!

Je
Review №69

AMAZING staff!!! Dave is the BEST!! Nicki and BettinaOn one of the most difficult days of my life, Dave was able to bring joy to me and my family! He never gave up! Got us our dream home!! Words could never express the gratitude we feel!From us all,Jessica, Reylene, David, Uriel and familyBUT most IMPORTANTLY Thank you from Bartolo, I know he’s watching from heaven! And just as happy as we are!! ❤️‍🩹

Ke
Review №70

Abigail was outstanding in guiding my daughter and I in our search for a new home and land. Her knowledge and professionalism allowed us to walk away feeling empowered to finalize decisions as we move forward with my daughter becoming a first-time home owner. I highly recommend Abigail as a trusted Titan and real estate professional. Thank you, Abigail!

SO
Review №71

Absolute best to work with Dave Genin as he was full of knowledge and disclose accurate information, set expectations and did not sugar coat or use pressure sales tactics.

Re
Review №72

Working with Zach has been a great experience from start to finish so far the whole family enjoyed the great experience with the first visit definitely recommend if your looking for a new home go see zach!!!!

St
Review №73

The overall experience at Titan was welcoming and amazing. Dave answered all our questions and explained the whole process from the financing to the construction timeline. The whole team along with the contractors were friendly and attentive. I would highly recommend to contact Titan for your new home!

Ja
Review №74

I had the best experience with Zachary at Titan. I would recommend them knowing they will do the best of their abilities to see everyone in a home they love. They don’t treat you like a “sale” but as friends. I loved working with Zach it was no pressure, but got things going when I needed help.Thank you titan homes!

St
Review №75

Zack was great to work with and answered all my questions.

Je
Review №76

Titan was amazing with helping me become a first time homeowner they made the process be as smooth as possible. Every time I had a question or concern they were always there to reassure me I was on the right track! Especially Erick, he’s the best, look for him when you come, he’ll take good care of you!!!

Da
Review №77

Definitely deserving of a 5 star review!!My name is Kimberly and me & my fiance Gabriel had an exellent expirence working with Zach Cook!We were new to this whole process and Zach made it super easy for us..He showed us multiple different homes (even though we were super indecisive) he didnt mind one bit and showed us anything upon request, was very thorough with pricing, & was there at anytime (even on his off days) to answer any questions we may have had.We had some unexpected things come up from the county and he was still there to guide us through the rest of the process spite us not being able to move forward with completing the purchase process due to the county & certain septic requirements..Definitely recommend this place and will be back once able!Make sure you ask for Zach & thank you so much again!

Ch
Review №78

While preparing a move to Austin and looking for different housing options, we came across Titan. We were helped by Abby. She was very professional, knowledgeable, and gave us a thorough explanation of the complete process from buying a home and land package with a modular home, to the details about the site preparation. She even took it a step further and provided us with a mortgage analysis that would suit our financial expectations. I highly recommend Abby and Titan. Excellent service and experience.

Ri
Review №79

Joe was very nice, explained everything very well and was very patient with all the questions we asked!!

Wi
Review №80

An incredible experience thanks to Joe Vela and Zachary Cook we managed to buy our mobile home, excellent people and great service at Titan Factory Direct. Recommended, thank you for your help!

Ol
Review №81

5/5 stars for everyone at Titan! The customer service is amazing and the homes are stunning. They were so helpful in helping me through my struggles as a first time buyer. I’m so excited to get settled in and live comfortably!

Za
Review №82

My wife and I are first time home owners thanks to the team at Titan Factory Direct. Their attentiveness and communication around the clock to our home buying process really made this easy for us. We recommend Titan Factory Direct for anyone looking for a new home. Thanks Zach for helping us through this process.

Ty
Review №83

Awesome place to come if you’re looking for answers, help, and above all finding a quality home. Dave Genin is great, very helpful with explaining the finance side of things!

vi
Review №84

Purchased my home was told had a one year warranty, so I reached out to them to get a couple of repairs for my house. My interior ceiling wasn’t painted, several cracks in my walls, paid extra for texture but it was very poor job done, I had a roof leak that I had to bug them for to get to come out and as for other request on several ocations they agreed to send someone and no one ever came would not buy from them again nor do I recommend.

Da
Review №85

The Team at Titan was fantastic! Special thank you to Micheal who helped my wife and I find the perfect home. When we first went in we were just exploring the option of a modular home and we were pleasantly surprised with the quality and finishes of the homes we saw. We didnt feel any pressure from the sales team, in fact, they had our best interests in mind the entire process. Micheal spent a lot of time making sure everything was perfect and I cannot thank him enough for all of the hard work he put in for us! Absolutely satisfied with the experience we had with Titan Factory Direct.

No
Review №86

Titan Austin has the most amazing and helpful staff. They take the time needed to understand the needs of their customers. Im really happy with their determination to get me moved into my new home. I would recommend Titan Austin to everyone looking to buy a home.

Ca
Review №87

Dave Genin has gone above and beyond to help us and has been very upfront and honest about realistic pricing and timelines. If you’re looking for someone to help you find exactly what you need he’s your guy!

Ju
Review №88

Had an appointment and sat down with Zach this afternoon at Titan.Very patient young man, kind and caring with any concerns we had good or bad. Very eager to help in anyway possible, which I appreciate very much!Thank you Zach

K
Review №89

Go see Nikki and her team, they will take care of any of your housing needs, amazing staff, and best prices in town!

Me
Review №90

Would not recommend. Abigail lied several times while my husband and I were there. She lied about credit checks, the hard inquiry and told us that we should put $40k down in order to only have to pay less than $3k/month. We don’t have any bankruptcies or any major credit issues. That’s ridiculous. She was very rude and condescending and even at one point said to me “you’re a teacher so you should understand this” when I tried asking questions to better understand the process. Maybe the other sales people are better but it’s obvious that this lady was not interested in helping us at all. We took the whole day off for this appointment assuming we would be helped but we left disappointed, frustrated, and one new inquiry on our credit reports for no reason. Would not recommend.

na
Review №91

DO NOT RECOMMEND!Went in with my husband excited to discuss our options into purchasing a mobile home, but after speaking with Abigail that completely changed everything!It first started with her checking my husbands credit yeah okay and once she realized we didn’t make ““enough” money so then she seemed uninterested to help. She kept saying try next year try next year without any absolute help to discuss our next steps or to see what we could get approved for. She seemed more excited to go on her vacation, then to have some potential buyers!!To top of all she kept telling to find a job as that could help my husband. Excuse you lady I am a stay home mom and that is my job!! So thank you Abigail we will not purchase a home from you guys.

va
Review №92

We worked with Nikki Todd, Internet Sales Manager at the Ben White Blvd location. She is a true expert, and was able to give us a lot of information and answers to our questions off the top of her head. Shes very friendly, patient, and thorough, and when we were in her office, we felt like we were her only client. She paid close attention to our needs, and remembered many specifics the next time we came in. We cant recommend her enough! She made the whole experience easy.

Ju
Review №93

My experience with this place was not good, particularly with Zach Cook. This all started when there was an ad on Facebook for a park model home for $89,900. I thought it was a great deal, so I message the person for more information. Well it turns out it wasn’t a real park module for that price, it was just way to get a sales person to get your information. Zach’s assistant said Zach would call me about the park model. Before seeing the place, and I specified that the goal of meeting with him was just to see it, I asked several times if $89,900 was the price. He kept saying yes. Then when he got there, it was a very uncomfortable experiences. Just the typical “how can I get you to say you’ll buy the place” questions, and it’s as if he was not really listening to us. Also, he made really awful sales remarks. For instance, when Zach finally presented the actually price (which was &15,000 more than what was initially told) he stated how he had great news for us because he was “the best salesman in the company and look at his list with all these investors” and “we were getting a really good deal because his manager wanted to help us”. We really didn’t want to buy the place right then and there, the goal was really just to look at it, and it became an extremely uncomfortable pressure to buy the place. We finally got out of there after three hours. Then Zach calls me back several weeks later to ask if this would be a right fit, and I said it wouldn’t. Then he goes into “well why didn’t it work” remarks, and I said it wasn’t going to work and I really didn’t want to have another “sales” conversation because it wasn’t going to work. He proceed to say “F@&$ you, I am trying to help” and hangs up on me.I think it’s just really important that if you go to this place, they aren’t really concerned with what is best for you, but what is best for them to make a sale.

De
Review №94

I am still so blown away by my experience. Aiden helped me and coached me through the whole process. He made things simple and answered all of my questions. There was no pushy sales person demeanor, they actually just wanted to help. When I am ready to buy I know exactly where to come! Thank you again.

an
Review №95

Great help useful information when you are ready Zach is ther for you 100% recommend

Ma
Review №96

HORRIBLE EXPERIENCE AND HORRIBLE MANAGEMENT!!!!!!I am a first-time buyer and naturally I was excited to start looking at mobile homes. I stopped into Titan and was immediately greeted by Ruben who was very nice but seemed new. I picked my home and started the paperwork process. Ruben had some issues with numbers, so he asked his manager Nikki to assist. She took one look at my numbers and then looked at me and said, “can you even afford this?” I was so offended. She immediately tried to explain why she said that by saying “you have two car payments”. This should have been cue to go somewhere else but I was in love with the house. I signed and the paperwork and needed to turn in some other things before the loan application could be completed. No big deal, well it was a big deal to them because I was taking too long to give them paperwork.Finally I get the loan information and they only attached the home not any of the other necessities I had asked for (the septic, the electric, the base) I had mentioned multiple times I wanted everything into one loan so that it was only one payment not multiple loans. Nikki decided to take over for Ruben since I was frustrated. We texted and emailed were I mentioned again multiple times I wanted everything included to which she said they couldn’t do that, and I never mentioned wanting everything included and she had been dealing with me from the beginning. Once I told her that she has only been working with me when I expressed my frustration to Ruben that I was not getting what I asked for. Finally, Nikki said she would submit the loan again with everything. I got the loan information back two weeks later and again not everything was included. The whole situation was frustrating an all I was getting was excuses.What set me over the top to finally decide I did not want to work with Titan was the fact that Nikki was informing a family member (who was also buying) what was going on with my home and the issues they were having. My family member informed her that it was very unprofessional of her to disclose what was going on with my home seeing as she didn’t know 100% if we were related or even if we were on speaking terms. My family member ended up getting a refund as well.I inform Nikki I no longer wanted to work with her nor Titan and I wanted a full refund. When retrieving my refund Nikki had this snarky tone to her. She stated when I couldn’t find anything better to come see her since “I got the best loan deal” with them as if I couldn’t do better.

Ph
Review №97

Dave Genin is a class act. He’s honest, forthright, and very experienced. Would definitely recommend.

Do
Review №98

I stopped by early this afternoon. My experience was amazing!This should be your first and only place to visit when youre looking to purchase a mobile or manufactured home.The staff and management are totally on point and a pleasure to work with.Nikki was nice, welcomed me when I arrived, and hooked me up with Rosa.Rosa was very sweet and helpful; she will make best effort to find what youre looking for. I totally recommend her when you visit.I was unable to buy at this time due to my personal situation; which Dave explained very well what they were looking at and how to maneuver to purchasing position.They hooked me up with a floor plan and tour of a nice mobile to get a feel for my options when I return.Yes! I will be returning!

Ca
Review №99

I cannot say enough good things about Peyton! She is so incredibly friendly and knowledgeable. She is always happy to help and will go above and beyond to do whats best for you! Highly recommend!!

Be
Review №100

The Mobil home we pick we thought was awesome, however from the day the contractor came to the property, the nightmare started.Mike Tabb, contractor met with us once when he came to the property.We never saw him again. He sub-contracts all the work, he does not have a program manager that checks for quality control. The workers have to do with what little product they have to do the job. They were supposed to paint the skirting. When the paint ran out. That was it. When the driveway rock was finished so was the work to finish the drive way. The workers were very dirty when doing the work, leaving all discarded material every where, soft drink cans and bottles. No one took notice. It took nine months to get our purchased installedThe inside. The contractor did not do a red carpet like the sales people talk about. Two months since we got into the home. All the things that were wrong Are still wrong. The oven does not work we had to buy more rock to finish driveway. There is glue and paint on the flooring parts to hook up stove were missing a window does not open, door that does not close and on and on and on. I’m not going to bore you with the things that got broken on the trip to the property what ever you do if you found a mobile home at Titan. Do not hire Mike Tabb.

Ro
Review №101

Came out here to meet with the financial manager zach.! He went above and beyond to make me feel comfortable, made sure all my needs were met, and gave me really valuable information on everything. Thanx y’all for taking well care of me 🫶🏼

Mi
Review №102

On March 12, we came to the office and talked to Abby. I want to say that this is not my first experience in buying a house and in this case I was pleasantly surprised by the willingness to quickly solve any problems, answer questions and find the best solution from all the employees of this firm. I especially thank Abby and the whole team for the quick resolution of all issues, readiness to help in any situation and high professionalism.

Do
Review №103

I am a realtor that has been working with Titan Factory Direct for years ! Favorite sales person is Abigail ! She has a strong drive to assist the clients above and beyond what is called for. Truthful and honest. I would highly recommend you visit Titan in Austin and ask for Abigail ! You will have a great experience !

Li
Review №104

I walked in to the South Austin showroom today with my family, without an appointment. They made it immediately clear that they typically only take appointments Saturday’s—fine, understandable since I’m assuming they’re busiest then. The sales manager seemed friendly but all over the place. Complimented my toddler daughter several times, but after the third or fourth time it was just plain creepy.The salesperson assigned to us seemed ok at first but, once I said I was just starting my research and already had a traditional home, I guess she assumed she wasn’t going to be selling anything today. It was very “car-salesman” attitude. I suppose as a sort of concession, she offered to show us a model mobile home because “you’ve never seen one right” (I played along and said I hadn’t just to see what would happen). After looking at the one model, as we walked out she told me once I put my current house on the market, buy land, prepare it, THEN I should come back to go through models and pick one out. WTF that is the stupidest advice I’ve ever heard. Why would I sell my house without first deciding where I’m moving my family to?! I flat out told her No I’m not doing that because I’m here to see if this is even the route I want to go. We definitely were not treated like potential homebuyers, but treated like inexperienced visitors who were interrupting their busy schedules.You better believe IF I ever reconsider Titan Factory Direct again, I will NOT be purchasing from this location. Especially as compared to the polite, proper customer service we received from their competitors down the road, this Titan office is not at the top of our list.

An
Review №105

Abby was very helpful when I inquired about buying a mobile home, at the moment I was not ready to continue with the purchase but I learned a lot from her and I will be back to see her. She is great!

Pr
Review №106

I would not recommend going here if you are a first time homebuyer. My husband and I spoke with Abigail and she was clearly trying to take advantage of us. She was putting extreme pressure on us and was incredibly rude and condescending. She definitely underestimated our knowledge and treated us poorly. We will not be returning.I am not sure what the other employees are like, but I would definitely not recommend going to Abigail.

Sh
Review №107

We have just moved toTexas from Florida. Zach Cook went way above and beyond to help us find our dream home. I would ask a million questions and he was always pleasant and happy to answer them for me. We highly recommend Zach!! Thanks for helping our dreams come true!!

Al
Review №108

We walked into Titan, not knowing what to expect, but ready to start the process to own our first home. LaTolya LT has been amazing since that day. I highly recommend coming in to see her. Shes been available every step of the way, from helping us find our dream home to getting us a great deal. Shes gone above an beyond to make sure were happy and informed. Overall, working with Titan has been a very good experience. Weve been connected with a knowledgeable realtor to help us find our piece of Texas, and so far have moved through the process smoothly.

Ca
Review №109

Dave is the best at explaining and has huge amounts of patience and because of him, we will return to buy our forever home from him!! Thank you so much!

Ju
Review №110

Peyton is awesome!! Meet with her!! She is extremely caring and does not give off “pushy sales person” like everywhere else we went. Thank you Peyton! You were great!

Mi
Review №111

Dave Genin brings a wealth of knowledge for any new home buyer. I would definitely recommend paying him a visit!

Gu
Review №112

I have been trying to buy a home for over a year and am finally narrowing down to the wire. Abigail Müller had encouraged and guided me in extraordinary ways. She has been a great resource and advocate when it comes to land and construction, superior customer service and experience and financial planning.Highly recommend you visit this Sales Executive for your next biggest dream investment.Thanks Abby and Titan Factory for delivering such great value to your community.Best,

Ch
Review №113

When we looked into buying a manufactured home this is what I wish I knew:Never move the home in a community. The buyer has to be approved for the home and community.Your loan will not appear on your credit as a mortgage if you go into a community. The home appears as a loan not a mortgage.The community can up your rent every year and your house will decrease in value.If you cant put the home on land dont buy. You will be financially stuck in a community or loose at least 30k or more to sell the home in the community. The manufactured home goes down in value. Land goes up in value manufactured homes go down in value not attached to land.To move a manufactured home to land cost around 10k.If you try to later sell a manufactured home that was moved from a community to land no conventional loan will touch the home just the land. The move from the factory to the community counts as a move. Therefore, selling the home and land would have to be separate purchases or a cash offer.This is the biggest financial disition I wish I never made.

St
Review №114

While the salesman did a spectacular job, getting us the house we wanted at the right price, Im afraid the back end falls apart.Our house is a month late, and no one except the salesman seems to think this is a problem. Ive even spoken with their VP and the answer I basically got was this happens. No attempt to make it better, no attempt to reconcile the money Im losing every day theyre late because were using our small business to live in while were waiting on the new house, no real explanation other than excuses.If you want a company that actually cares to fix their mistakes and make things right, Titan/Champion is not the choice for you.*edit* def. Titan Factory Direct- a company in need of some serious work to their processes. see also delays, excuses, and empty promises.Titan offers what is called a Red Carpet service to fix all the small things that are wrong with the house when it arrives. understandable and 100% common with manufactured houses since the vibrations in transit can cause damage. What I didnt expect was that when my house was delivered and I told them the front door was so damaged it wouldnt close, that it would take 2+ weeks for them to fix it. The leveling crew did not verify that everything opens and closes, the back door does not even lock and barely closes. The crew who is supposed to be doing the repairs was half a day late. I was hoping for a happy ending to this story and I could update this with at least a 2 star rating, but at this point if there was a negative star rating they would have earned it.

Je
Review №115

We went to just go look one day, we had made an appointment and ended up being given the tour by Ruben. Ruben was really helpful and spent alot of time with us. We had no intention of buying but ended up signing up that same day. Ruben was very knowledgeable. We found out we were on a list that we never heard of by mistake and Nicky and Ruben helped guide us on how to correct it. We ended up having to withdraw our purchase unfortunately and everything went smoothly with that process. Marlene in accounting made sure everything was taken care of.

Pr
Review №116

It has been an absolute circus trying to move into a home we purchased in SEPTEMBER. It is now almost August (ALMOST A YEAR LATER) not even due the shortages and full schedule of workers but on failed communication and lack of direction. I have always had to call to get any type of update on my home and somehow something has always changed. You would think to tell the home owners any type of update with their home right? On top of that we are having to wait even longer due to us letting everyone know our connections are done only to find out they blanked (their own words!!!) when informing them we need an AC unit to move in. I could have stayed in my apartment an extra year had I known (or even them knowing) that there would be so many delays just on lack of communication alone. Unless you enjoy paying for the mistakes of others, look for a different place to purchase. I do NOT recommend this place at all.

Je
Review №117

Great place to get a first time house, Dave was very helpful with everything and explaining the overall process of getting a new home! I would highly recommend others to contact Titan for your new home!

Ri
Review №118

My mother was in the market to purchase a home for herself after she moved out of an apartment. I went in with her to go over her options and Nick her sales guy was amazing. She has been extremely happy with the overall purchase process and has been raving about her new place. I will definitely be sending anyone I know in the market here!!!

Me
Review №119

Abby helped me to find my dream house, she was very professional, did a free mortgage analysis, I am very pleased with my experience at Titan Austin location! Yes, I recommend this location to get help with finding your new home.

Da
Review №120

Stopped in to see what Titan had to offer and sat with Eric Guerra. Mr Guerra was very professional and happy to answer my questions about financing and giving me information about the home buying process without ever being pushy or acting like my questions weren’t important. Found a great home that was already set up and we will be moving in by the end of the month. Thanks to Mr Guerra and the entire Titan team!

Ro
Review №121

I have been in this business for over 20 years and have never seen a better customer experience. I am an investor and have many dealerships to buy from but keep coming back to see Dave Genin at Titan homes. He checks all the boxes when it comes to price and knowledge of the homes. Don’t take my word for it go and see for yourself and you will be pleasantly surprised.

An
Review №122

Me And My Husband Are First Time Home Buyers. We Were Nervous At First But Were Assured We Did Not Need To Make A Decision That Day, We Ended Up Going Back Two More Times To Look At All The Homes Titan Has To Offer Until We Found The Right One For Us And Our Growing Family. With The Help Of Abby And Nikki We Were Able To Find The Right Home For Our Family. With Home Buying Being Stressful From The Paperwork ,To The Colors Of Flooring And Surveys Abby And Nikki Made It So Much Easier For Us Being Its Our First Time Taking A Big Step Like This Together. Thank You Abby And Nikki For Finding Us The Right Home Just For Us :)

Id
Review №123

Really disappointed, it’s my first time buyer and I’m excited to see mobile homes. I had an appointment at 10am and immediately got scheduled with Abby, and this woman made this experience HORRIBLE, her tone and rudeness towards me and my sister who came for moral support. We couldn’t get any further with the process of the mobile home because she was just being really aggressive asking for money, and already getting into uncomfortable personal information. After the we left the manager came outside and talked to us by the way was such a sweetheart. But other than that THANK YOU ABBY Titan Factory is off my list.

Ca
Review №124

Dave Genin is great to work with. Clear communication, knowledgeable, and goes above and beyond for his customers.

Br
Review №125

Abby and Titan Factory Direct were great. Found the perfect home and land for my father, and the whole process was turnkey - financing and all. Highly recommended

Gi
Review №126

Very professional..since Im in the hunt for a home got a call from Chris and so glad how he answers all our inquiries. Well be looking forward working with him.Thanks a lot.

Ma
Review №127

Coming here I didnt know what to expect, but Andres Garza treated me like family. He walk me through the different variety homes that best fitted my needs and budget. I highly recommend anyone looking for a home to work with him he is very professional and polite.

Ph
Review №128

This company is criminal. DO NOT BUY THROUGH THIS COMPANY, WHATEVER YOU DO! ITS BEEN A NIGHTMARE SINCE DAY ONE! Spend so much money over a three year period and get something that looks like a crack house. They LIE and DONT EVER RESPOND! PRETTY SURE THEY HAVE BEEN STEALING THOUSANDS OF DOLLARS FROM US HIDING MONEY BECAUSE THEY REFUSE TO SHOW US RECEIPTS AND NON OF THE INFO MATCHES UP WITH WHAT WE GOT AND EXPENSES! THIS IS CRIMINAL! LITERALLY ABOUT TO BE MOVING FORWARD TO SUE THIS COMPANY! It is not safe or move in ready and this company, specifically NICKY TODD, has done nothing but lie and screw us over. Even the banker is telling us to get a lawyer and take them to court. Buyers beware and go anywhere else but here. Walls are literally crooked, foundation is screwed up, walls have holes in them, and theres tons of stuff that was in the contract that they didnt do but still charged us for, not to mention everything is super dirty even though there is at least supposed to be white glove service. Thanks a lot, Titan. Stellar job you guys do for people.

Sa
Review №129

Ill recommend Titan to any person who is looking for a home! Quality houses, lovely office ambiance, and even better people! Dave could not have been even more helpful, kind, and awesome! 10 out of 10!

Da
Review №130

An agent Named Chris returned my phone call, very professional and knowledgeable about the product or mobile homes,Still Undecided but looking at all optionsThanks Chris…

Le
Review №131

My husband and I were so intimidated by the whole home buying process. Neither of us had any idea where to begin. We were interested in purchasing a manufactuered home. I had friends that had warned me about the nightmares they had gone through when buying a home. We decided to start with Titan. From the moment we met Dona Chambers, she put our minds at ease. She held our hands and walked us through the whole process. She really listened to what I wanted in a dream home. Dona and the rest of the staff made our home purchase so easy and pain free. We now live in a great community in a home that is so much more than we ever dreamed we would ever be able to call ours. Thanks, Dona (Dave, Rachael and Luis, too) for everything.If youre looking to buy a new, custom home....if you want an experienced, trustworthy, professional person to take you through the process, do yourself a favor and call Dona.

Ca
Review №132

We loved Zac and all his help ! He kept us in the loop every step of the way and made the process so easy ! Would Totally recommend and do this again !

mo
Review №133

Zach was very nice trying to find the good deal for us . We will have to wait a little more , because we don’t have credit history yet , but we will be back in a couple of months and sure we will have our Titan house

Sa
Review №134

I was at Titan and recommended Abigail to my friends she is a great professional and told me how to build a home! I will definitely buy a home with Abigail since she educated me on finances and how to get there!The homes are amazing and the have such a great list of land and home packages and Community Parks close to downtown! It is a must visit !ThanksAbigail!

Ch
Review №135

I have been working with these guys for years! Dave and his team have been exceptional, I would not go anywhere else!

Tr
Review №136

My experience has been outstanding thus far dealing with Nikki Todd. I have dealt with alot of professionals lately and she by far is the only one I enjoy working with and who has actually came through on her word. She has quickly responded to our wants, questions and concerns. And has gone beyond our expectations to meet our needs.

Ge
Review №137

Horrible! Avoid! No communicating AFTER they get their money. We closed the beginning of January and we’re told we would be in April/May .. it’s now August and in between these past months we have had zero communication as to what is going on or any updates with the house unless we harass them. You call and get told someone will call you back which never happens so you call again and get told the same thing so it’s a tiring cycle. We have went out and looked at our house to get an idea of what’s going on our selves and we had to go to titan to get more of an insight of what’s been the push back for everything. When I bring up the lack of communication there response is justified by the manager nicki that they don’t have the time to handle all the duties to get us in our house and reach out to all the clients to provide these updates. This has been the most frustrating process , I don’t recommend this place!

Ma
Review №138

Abby is great! She told us exactly what to do to get the home we need and land. We will work on what she said and go back to her. Thank you. Very informative.

Va
Review №139

Very upset with Factory Direct. My mother and step dad just purchased a new home and just moved in four days ago. Since day one of move in their stove is not functioning. A tech went out to evaluate and my mom received a call that unfortunately there is nothing they could do. The stove has to be registered and replaced through the manufacture. I feel bad because I am the one who sent them there to purchase this home.

Cr
Review №140

Abigail is very excellent and respectful individual. Im glad were doing business with her.

ne
Review №141

Had to delete and rewrite about my experience with Titan. Dont waste your time with this location. Everything seems good at the beginning then it goes down hill from there. Questions were not answered,didnt get the information on the loan that was approved. Zachary was only concerned with getting our down payment. Didnt listen to us as to what we wanted,we lost out on land because he was all about money grubbing. Now its taken forever and then some trying to get my money that was put down back. Once again I will say Dont waste your time with this company. Had to give 1 star to post,but if I could do no star I would. If anyone from Titan reads this where is my mony?

Br
Review №142

They care about their customers & are working to improve all the growing pains of these affordable luxury homes that so many people are buying due to the quality & are seeing to get more & more help in doing all that it takes to cover the many details of pleasing their customers.

Ja
Review №143

I went to apply for a mobile home and the manager who helped me was so rude and so weird. He kept asking me so many personal questions and when I started asking questions regarding how much the mobile home would be he wanted to know what my monthly payment was, which is a sign of Sales people trying to focus on how they’re gonna put in all these extra fees, and whenever I brought it up, he got upset and I told me I was wasting his time.Terrible customer service

Ki
Review №144

This place far exceeded my expectations! Wonderful staff all around, I had a wonderful pleasure of meeting and working with Rafael. He was amazing, showed us around the homes we wanted to see , and even explained how they where built! No other place did this for us, I highly recommend Titan, and Rafael specifically!!!

Da
Review №145

I just moved into my home this last weekend. I shopped everywhere on this road. I was told at palm harbor & claytin that I could not get a home.In fact they were completely rude about it and did not even want to talk to me. I went to Titan as it seemed to me that there should be an option for me and there was. I worked with Nikki & Dave and they found a way for me to get my own home. It was not easy but they got it done and I could not be happier. Everyone at Titan is awesome and was always available to answer my questions when I called almost every day. My mom & dad are already looking at buying a home as well...

Gi
Review №146

Had a positive experience working with Joe. Not only does he have answers to all my questions he was extremely professional and responsive. I suggest working with him.

Ba
Review №147

Nikki is a Top Notch professional. Knowledgeable and personable.

Je
Review №148

Had the best experience here. They are full of information and very courteous. Next time you’re looking for a home, check here first!

Ka
Review №149

I dont know where to start. I have nothing but great things to say about Titan and Dave Genin, the General Manager. We were defrauded by Nils Dekau of Clayton Homes and then Mike Bueker and Mace Higgins of Palm Harbor. So as our last and final attempt at being a first time manufactured home buyer, we noticed Titan located between Clayton and Palm Harbor. We had never heard of them before. We met with Dave and explained the predicament we were in. We took a look at the homes on site and could tell by just looking at them that their quality far exceeded that of Palm Harbor and Clayton. We immediately placed our order. The process took two days. At Clayton, the process took several months. Dave was extremely transparent from day 1 to the end. There were no hidden fees, charges, or surprises. My mother-in-law and I toured the factory. Wow!! They are a solid, well built home. Unfortunately, we were unable to find a lot in River Ridge so amazingly enough, we got all of our money back. On the other hand, once we figured out Nils scheme, he refused to give our deposit back. So if you want a great home and over the top customer service, you have to go to Titan! You cant go wrong. Steer as far away as you can from Clayton & Palm Harbor. They are as fraudulent as they come. Plus, the quality of their homes is horrible.

Ha
Review №150

Your salesman Dalton needs to learn how to be a professional. Incredibly rude, he decided to represent your company by posting an ad that lied about the square footage, then started to attack everyone who commented about the price in the most unprofessional way I’ve ever seen. I was actually considering the small home as an option until I saw how he represented your company. I’d suggest your company to offer training classes on customer service.

Ra
Review №151

My experience with Titan in Austin has been GREAT since the beginning! Nikki took over my purchase and got everything in order quick and painless! Luis is WONDERFUL as well! Every question he has an answer for and always responds quickly! He has been on the ball since day one! I couldnt be more grateful for these too through this whole process! Thank yall so much!

Mi
Review №152

I appreciate when business communicate with clients and this company has great communication

Sh
Review №153

If I could give Titan a negative star score I would. Our house is only 4 years old. From the time we got it we have had massive problems that we have called titan about but they say they won’t come and fix. Titan told us that they would only come out once after we got it to fix everything. They didn’t fix everything, and on top of that the team that came out to fix things was extremely rude to my family and I. I wouldn’t recommend anyone going through them for a home. On top of me having such a bad experience with them I know my cousin in laws have had the same experience as soon as they got their house from titan not even 3 weeks later the floor started to buckle. Their homes are poorly made, and they have no consideration for the home they are giving you.

Sa
Review №154

Im really happy with the help I received from Zac he went above and beyond to help us and thanks to him we got the house we wanted he made ur day.

SA
Review №155

I would like to thank Andres Garza at Titan in Austin for the incredible help as he tended to me and my familys needs. Andres is patient, open-minded, considers any possible options and provides us with any necessary information making him 5 star worthy. He did not deter me in the wrong direction as how others did in the same area.

Je
Review №156

Our experience dealing with Peyton was so good. She explained everything so clearly. We are very happy with our decision.

Sa
Review №157

We have been working with Donna on purchasing our new home. She has been amazing even when we switched gears and went with a different floor plan. I have never felt more comfortable in a home buy.

Ro
Review №158

This turned out to be the worst experience. I got so pissed. They sale like it was time share. It seemed as if they were begging. Wouldnt take just looking for a answer. Pushed pushed pushed and yes... Pushed again. Makes me question how bad they needed business and if they would slap a house together between sneezes. And if we would get support if we needed it.I wouldnt recommend this place to anyone. Very annoying and fishy.

Je
Review №159

I want to thank Andres Garza for helping us in our search for a nice single wide home. He has showed 2 homes and he has been working on trying to find out the options for a nice Madison hope. He is a great help.

Ro
Review №160

Joe is the most honest and stand up dude you’ll ever come across! Incredibly helpful guy!

Jo
Review №161

The best experience with Zachary cook he answered all our questions helped us find what was best for us definitely recommended.

Ys
Review №162

I had the pleasure of working with Nikki and she was so great and insightful and really took the time to walk me step by step through the process of purchasing a new home. I definitely recommend going to see her!

E
Review №163

What a wonderful experience and Dave and Nikki are the best!! So willing to work with you and patient to discuss any questions

Wh
Review №164

Went too Titan Homes this pass weekend , spoke with Andres, he was very helpful. He explain and showed the the difference between a modular home and manufacturer home. Showed me what all I needed to do to get into a home.

Ja
Review №165

We had tried working with a few other mobile home vendors around Austin, but to no avail. We went to Titan and began working with Andres, who has been an absolute pleasure to deal with, and with the help of Nikki and Dave, we will soon be closing on our home in the next few days. Whatever your situation may be, take the time and do yourself a favor and go see Andres!!!

Ja
Review №166

I recently lost my home to the floods of hurricane Harvey and my first and only choice was to go to Titan. Andres Garza is fantastic. He was patient and attentive to what I wanted in a home.

Mi
Review №167

I have looked for a home everywhere, Abigail was able to help me with my finances and find the perfect home, It was a great experience and I highly reccommend Abigail at Titan Austin location!! Thanks Abigail!

Ap
Review №168

Zach is a great salesman and is extremely friendly, personable and honest. I was very happy to come in and have someone communicate openly on all of my questions.

Al
Review №169

The process of buying a home was easy and smooth. Abby was really clear and helpful throughout the entire process.

Va
Review №170

Beware if buying property at Little Loop Cedar Creek. Does dont have proper water drainage property will be damaged with every strom from water run off..Company contracted to fix issues are only interested in adding more home with same or worst issues . If you buy here you will have issues with soil erosion and a flood yard

St
Review №171

Good luck getting a hold of customer service or a sales rep

Va
Review №172

First time visiting , Zach is so awesome 😁 very honest and welling to help us get in our new home . So excited . Thanks Zach

Ma
Review №173

Giving it a 4-star because we are just in preliminary negotiations but so far so good!

Be
Review №174

Victor Macias makes the process of buying a home so easy. I really appreciate his professionalism and attention to detail. I highly recommend him.

Ma
Review №175

Peyton is very knowledgeable and professional! She is so great to work with and will go above and beyond to help you find what you are looking for! 🙌🏻

Si
Review №176

I have had the best experience, with Mrs. Linda Garcia, I highly recommend her, she helped me with my mobile home and now I am happy, she is the best!!!!

Da
Review №177

Peyton is so great to work with and has such a passion to help her customers. HIGHLY recommend!

Je
Review №178

They made me feel like family everytime i come in n im very blessed that me and my husband come to get our home. Today Andres Garza. He rocked n nikki Todd are very worldful people god bless them both Go Steelers n detorit Lions grrr

Pe
Review №179

I worked with Dave and I he is such a nice and knowledgeable man. He will help you out as much as he can and answer all questions. Please don’t hesitate to come and ask for Dave.

De
Review №180

Zach was very informative and helpful

As
Review №181

You might as well take your money and flush it down the toilet. I was delivered an absolute piece of garbage. Horrifyingly ill manufactured. Also what you see at the sales lot is not what you get. They do after factory updates and fail to tell you that what youre basing your purchase off of is not how they actually come. The transport company (Superior) that Titan uses is unprofessional, and do shotty work as well. Do not use them for your base pad and request that they are not the transport company used if you do happen to decide to go ahead and throw your money away on a Titan home.

As
Review №182

Disappointed in the process. Almost been a year and we still haven’t moved in . We were told once the home was delivered about 3 weeks and we can move in. We recieved the home bearly on September we shouldve recieved in july we are on November and still no luck. FALSE ADVERTISING! and No help !

Ra
Review №183

Had the best experience with the salesman Andres Garza who took the time to show me some model homes on site and was very helpful and informative and knowledgeable so I will be bringing my business back in the near future. Sincerely RamiroLEstrada

Sa
Review №184

Everything was going good until the end, he didn’t get a sale and acted very unprofessional saying unnecessary comments that he should’ve kept to himself (zach)

Mi
Review №185

Wonderful place! Hands down beat the neighboring competition. Had the pleasure of working with Rafael. He is very knowledgeable and professional. Great experience! Go see him!

Ha
Review №186

Peyton was so much help my husband and I were able to see a lot of great houses and she answered all of our questions

An
Review №187

Peyton was so professional and nice and was able to answer all my questions and concerns. Will definitely be going back there when ready to purchase!

Jo
Review №188

Looking all over Austin, I found what I needed and more with the help of Andres Garza, he was very persistent and very professional. Great experience!! Definitely recommend to others!

Ce
Review №189

Very informative, friendly, personable this made for an over all great experience. I was dealing with Adrian Ybarra. Hes a Great Guy and working with him was perfect.

Da
Review №190

Incredibly awkward encounter here. I was shopping around for a mobile home and the high pressure sales and sales manager made me so uncomfortable I had to leave.

El
Review №191

This place I don’t recommend at all Zach when we met him he seemed a very nice guy but carful about that is not what you think he talks to you like he is really going to help but when he gets stuck on a situation he won’t respond your message he acts like he dose no what your are talking about this is a really bad experience with this people he had made us pay every thing for us to get a mobile home with a land we were so excited but no this place is not a good place to go to if you are a first time buyer very disappointed experience I really don’t recommend this place at all they show you lands is not what you like is what they like just to sell because that’s how they make money .Then they will ask for more down payment is not what you have or tell them what you have .......REALLY DONT RECOMMEND THIS PLACES AT ALL

Ca
Review №192

If you dont buy what they want to sell ,they wont show you nothing. My husband call for a specific mobil home and they cancel our appointment because we didnt want buy something more expensive and that we dont like.Just dont go there

Jo
Review №193

This was my first time at titan homesZac, was the best help also helped us understand what was needed to get us in to our forever home god bless ❤️

Ji
Review №194

LOVED IT!!! They were beautiful houses and very friendly. Also very knowledgeable. I will tell my friends to purchase a Titan Factory Direct Home for sure. Thank you, thank you!!!

Ro
Review №195

Im only doing 5 stars so people will see this. I called looking for a mobile home that was used, or damaged to fix up for my daughter, and the first thing the person said to me on the phone was um..so you want to buy yiur daughter a damaged home in the most rude voice.

Ed
Review №196

Amazing attention to detail and customer focused. Zach and the whole team were a pleasure to work with!

Al
Review №197

Andres was amazing and knowledgeable about selling mobile homes, if only I can find someone like him to help me with my fantasy football line up.

Lu
Review №198

Adrian Ybarra is your go to Guy.Bro really went Above and Beyond, Prime example of going the extra mile.Thank you Sir for all your help keep on doing what youre doing. My family and I really appreciate your help

Mi
Review №199

Abby was super helpful and very knowledgeable about her product. Give her a high five you are shopping for your next home.

Information
40 Photos
199 Comments
4.3 Rating
  • Address:6511 E Ben White Blvd, Austin, TX 78741, United States
  • Site:https://www.titanfactorydirect.com/locations/tx/austin
  • Phone:+1 512-394-8181
Categories
Working hours
  • Monday:8 AM–6 PM
  • Tuesday:8 AM–6 PM
  • Wednesday:8 AM–6 PM
  • Thursday:8 AM–6 PM
  • Friday:8 AM–6 PM
  • Saturday:8 AM–6 PM
  • Sunday:Closed
From the business
  • Identifies as veteran-owned:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
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