Alen

9200 Waterford Centre Blvd #600, Austin, TX 78758, United States
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Alen
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Ci
Review №1

As a business owner, I realize how important reviews help consumers make good decisions.In the past seven years, I have purchased five Alen Purifiers, with no regret.Alen Purifiers changed my health; my allergies are minimal and my house and business smell fresh.Recently, one of my Purifiers was not working properly, I called their technical department and spoke with a very knowledgeable gentleman, Jose; he discovered that the unit needed to be replaced.Within a few days, I received a new Purifier, at no cost.Alen certainly stands behind their products, for a lifetime.I would not hesitate to recommend Alen Purifiers; I am a very happy customer!

Ni
Review №2

I started off with a used Alen Air Purifier I bought off of the Marketplace and was so impressed that we now have three total in our home. We have 10 cats and the amount of dander, particles, dust and hair these things pick up is Ah-Ma-Zing! The filters are a little pricey, but the overall value/benefit is worth it. Ordering online is a breeze and the shipping is fast!

Fr
Review №3

With Coronavirus, kids , and cats I know the air that we breath in our home needed to be purified. Especially if the purifier has HEPA technology . It was pricy but my family is worth it. It is protection . My daughter gave me a 10% referral coupon, place order and received the unit within 5 days. I registered the unit and requested a pdf manual from customer service and it was helpful . To prevent spread and breath in a much outer air environment , but Allen Breathesmart 75i model . I highly recommend it

Er
Review №4

These purifiers ROCK! But more than the custom panels which match my home, its the customer service and lifetime warranty that has me sold. The air is noticeably cleaner, my old house doesnt smell at all anymore, and we all sleep way more comfortably than before.

Ma
Review №5

Breathing easy has never been so delightful, thanks to the Alen Air Purifier! This phenomenal product has truly transformed the air quality in my home, and I couldnt be happier with my purchase.A special shoutout to Carla, who was exceptionally kind and professional throughout the entire process. When my original air purifier needed replacing, she made it seamless and stress-free, embodying the true spirit of exceptional customer service. Her assistance reaffirmed my faith in Alens lifetime guarantee, which genuinely works as promised.The Alen Air Purifier itself is nothing short of a marvel. It operates quietly and efficiently, ensuring that every breath I take is fresh and clean. Ive noticed a significant improvement in the air quality, which has positively impacted my overall well-being.I wholeheartedly recommend the Alen Air Purifier to everyone. Its a top-notch product backed by a company that truly cares about its customers. Carla and the entire Alen team have earned my trust and loyalty.#CleanAir #TopNotchService #HighlyRecommend

Jo
Review №6

I recently moved into an apartment that sat empty for many months. So there was a musty smell in the air when I moved in. The apt wasnt dirty, just empty. And although it may have been all in my head, when I would spend any length of time unpacking and setting the apt up, my throat would become irritated and I would cough occasionally. So I researched purifiers on CR, best for an apartment approx. 950 sq ft. Of course, the Alen 75i, although pricey, was ranked highest with impressive results. I purchased it and set it up for my 1st 24 hour stay. The instructions suggest that you run at full blast for the 1st 2 hours then set it to auto. The results were almost immediate. I could tell a big difference after 45 minutes. But after a few days of letting it run automatically, the air quality became incrementally better. After 3 weeks of living here, I can tell a big difference in the air throughout the entire apartment. If you can afford the 75i, buy it.

Ro
Review №7

We bought two air purifiers several years ago and use them on a daily basis. We live with 6 dogs and 6 cats, so you can imagine the interesting aromas that we breathe in, especially on rainy days! The purifiers have never let us down. We vacuum the filters weekly and they perform like new - and have yet to open the package of new filters. Our cat Chloe loves to sit atop our bedroom air purifier and turn it on and turn it off. Shes a true fan!!!

Ch
Review №8

Alen air purifiers are the best for residential use. I recently purchased our second unit for the house in the bedroom. These purifiers are quiet and work very well. Easy to change the filter and pre-filter. Reasonably priced replacement filters of great quality. These units are sensitive in detecting changes to air quality and the unit shows almost instantly when a change occurs in the air. I intend on being a long term customer loyal to this brand.

An
Review №9

I bought a couple of high end Alen Air purifiers for my home. I am highly sensitive, and found myself not turning them on because the noise disturbed me. I was grateful for their generous 60 day return policy because it took me a while to figure out what wasnt working for me. When I called, I was fortunate to get Danielle on the phone. She was very patient and helped me to get a full refund for my air purifiers. She then did some research for me and we identified that the BreatheSmart FLEX would better fit my needs. I love my new BreatheSmart FLEX air purifiers so much that I bought an extra one for my daughter. These purifiers are quiet and do a great job at cleaning the dust particles and pollen that collects from our desert climate and the hair and dander from our 4 shedding pets. My daughter says that since she started using her BreatheSmart FLEX, shes had relief from her allergies and sinus infections. I am amazed that there is still a U.S. company that honestly stands by their products and their word, and offers such fantastic service. They genuinely cared about me as their customer and they honored their word. They have earned my loyalty.

mi
Review №10

The results can not only be seen on the filter but felt when using as directed. The air in our home smells fresh, light and it is much easier to breath than without the Alen Air Purifier. Using this purifier has not significantly raised our energy usage either. If I hadnt already made the investment into one of these, I would definitly do it.I am contemplating passing my current unit on to a family member and purchasing a unit that would cover my entire home.Alen, the only way to go in clean air.

La
Review №11

Alen made it so easy to get exactly what I wanted--simple, quiet air purification. The FLEX unit works beautifully in our open plan living area and I love the automatic shipping of new filters every 6 months. With a very shaggy dog in the house and pollen allergies, we are no longer sneezing and the air is noticably fresher. So glad to have chosen Alen for our air cleaning needs. Cannot say enough good things about them. If youre wondering, dont hesitate. Great company and excellent products.

Te
Review №12

Due to our new “normal” of severe wildfires in Northern California every summer, I have bought 2 Alen air filters for our house, and one for each of my children’s houses. We all love them! The are super effective, quiet, and attractive. I’ve had mine for 4 years now, and have never had a problem. I highly recommend them!

Pa
Review №13

Our air purifier is quiet, easy to use, and well thought out. It looks good in the home. The filter has lasted a long time so far. It so far exceeds my expectations. Its worth spending more on something that works away 24/7. I would highly recommend Alen air puifiers.

Je
Review №14

The Alen air purifiers are fantastic. We are a cat/dog friendly home. After having my son my childhood cat allergies came back and I was having trouble being in our home. The air purifiers work so well, I am able to breath so much better and I do notice a big difference if they are off.

Li
Review №15

The Alen purifier is truly the best in the market. I have asthma, and cant get over the difference since we purchased our Alen. The first was a Christmas gift from my husband for our bedroom. It made such a difference, we decided to purchase a second unit for the home. Excellent quality, and they stand by their product!

Sa
Review №16

We have never had a product that filters the air in such a complete manner. We currently have 3 in the living room (over kill but important for me) and one on our bedroom. We always move one to our guest room before someone comets to make sure they have a great experience. As an allergy suffer I dont know what I would do without Alen Air Purifiers in our home

Mi
Review №17

Bought a Dyson air purifier and returned it. Looked clownish as they have definitely jumped the shark. Form over function. Also seemed poorly built and loud and had poor reviews.Looked at consumer reports and Alen is top rated for FUNCTION. I’ve had it in a 500 square foot room for about a month and will take more time to see if it lowers dust accumulation etc., but this far it seems to be working very well. Home is near a highway and accumulates excessive dust.The Alen is also beautifully designed without being over-stylized. It is beautiful in its simplicity. The filter removal is perfect and so simple. There is nothing else to do and the functional buttons are perfectly designed, placed and useful.You can select auto or manual settings and the indicator lights can be illuminated or not. The led light colors correspond to how hard it is working and in automatic you can see it react to the environment. If you open a door for just a minute, the purifier will react as indicated by the light color scheme and under the auto setting increase the filtering. It is very quiet.It is not often that a product seems perfect in every way and I would highly recommend Alen.Finally, I called customer service before purchasing to ask a few questions and the rep was excellent. US-based and very responsive. Answered on second ring!

D
Review №18

Love my Alen Purifier noticed the difference in the room right away. When my purifier arrived the packaging was well put together making it easy to remove from the box love the concept of the packaging. The company desires the 5 stars rating.

Ld
Review №19

I love my Alen Breathsmart Fit50! It works perfectly and as advertised. When my cat uses her litterbox in another room, my air purifier kicks on to clean the air of the particles I would never know were even in the air.. thats how efficient it is. This is one purchase I am very happy I made when downsizing from my home to a condo. Thank you Alen Air Purifiers!

Br
Review №20

I have had my Alen air purifier for several years. I bought it for cat litter box smell and smoking. It made a huge difference with the litter box odor, I used the VOC filter at that time. I moved and could no longer smoke, but I still had my cat. Alen recommended BF35-Silver-Carbon Filter. An excellent product, silver helps with viruses and bacteria. The best investment I have ever made, an Alen Hepa Air Purifier.

Bo
Review №21

Having as many fires as we do in northern California, we had to clean the air in our home. Alan purifier does a fantastic job of scrubbing the air and clearing the smoke odor out. I highly recommend it. Ours has been running since 2000 Continuously 24/7. We have had no problems with it at all. I have another brand air purifier in the bedroom which doesn’t as good of a job as the Alan does downstairsl

sa
Review №22

I bought the breathesmart flex about 6 months ago because i have a parrot and high-pile carpeting throughout my apartment. i really like how lightweight it is, and i notice much less dust collecting on surfaces around the apt.my only disappointment is that it does not take care of smells. At the time of purchase, they only had one type of filter in stock. So now i have to wait until my current filter needs replacing before i can buy the odor eliminating filter.overall id recommend this to bird owners looking for an air purifier

Ri
Review №23

We have been very happy with the two BreatheSmart 45i units we purchased last January. We chose that model because the local school district was putting them in office and classroom space. They have functioned well in all respects.The best part of the purchase has been the attentiveness of the customer service people, not only before the sale but also after.That has been a breath of fresh air compared to the norm in customer service.

Ma
Review №24

Love my new Alen Air Filter! My daughter’s bathroom ceiling was covered with small breakouts of mold.They removed first layer of drywall and replaced it. They used 2 coats of primer and 2 coats of paint. The smell was noxious and gave us headaches.The Alen Air Purifier is light weght and portable.Put it in the bathroom and adjoining bedroom for 2-3 days. Helped to get odor out of our appt faster.

Sa
Review №25

We are a carpeted household of two dogs and a cat, and our two Alen Air Purifiers are heaven sent. Our air stays fresh and odor free, and the reduction in my allergy symptoms has been wonderful. I’d highly recommend Alen when searching for air purification for your home.

Jo
Review №26

Absolutely love my Alen Air purifiers!!! I have one in my office and one at home. I am getting ready to buy another one for my daughter going off to college. I discovered them when doing my sports freelance work. My employer was using them in our production trucks etc. They are incredible and I am shocked when checking the filters how much “stuff” they capture.

Gi
Review №27

I love this thing!!! I could tell a noticeable difference within 1 hour of using it. I also love the no light feature (to save power and help me sleep) when it’s on but you can turn off the lights of the buttons. It’s quiet and the filter lasts long. I’ve had mine running 24/7 since February and it’s still full throttle on the filter. Don’t think about it just buy!! You will be very pleased!

Ma
Review №28

We’ve had Alen purifiers for over 20 years and had an issue with only one out of the four we own. Can’t remember the exact problem but, true to their word, we were sent a whole new unit immediately (lifetime warranty initiated without a question). We’ve had dogs most of the time we’ve owned Alan and my spouse has allergies. Alan does a fantastic job cleaning the air.

Mi
Review №29

This Alen T500 air purifier works really well and was essentially plug and play when I received it. Its whisper-quiet on low. I love that the HEPA filters require change-out no sooner than every 6 months.

ML
Review №30

I love my 2 tower air purifiers! And the fact that the company is so responsive by phone and email is awesome! If I have a question or issue, they either answer the phone or reply promptly and professionally. I will never buy another brand (because I wont have to)! I have seasonal allergies and am allergic to dust and mold. These units make a difference and I love the white or pink noise when I need to take a nap and drown out the neighbors stereo.

Je
Review №31

I love my Alen air purifier, it’s made such a difference in the air in our home! Also, we have pets and it’s helped so much. I would definitely highly recommend! Alen has great customer service.

Do
Review №32

Air purifier worked fine until first filter replacement. Now light is always red. Onkinensupport days sensor may need cleaning but manual and online instructions indicating where sensor is located dont match my unit. It occasionally goes orange but then back to red. It runs 24x7 with. Ione in the room and doesnt change. Other units in the suite have not changed. Have had to move the until it if the room because patients are concerned with the bright red air quality indicator light. Useless now.

Sa
Review №33

We like our Alen air purifier and air filter system and have had it for about a year. We feel it cleans the air in our house and has helped with the wildfire smoke. We got the air filter that is designed for smoke and I would recommend it

Se
Review №34

I am a big fan of these purifiers. Excellent company, products, and customer service. Highly recommend!Edit* I purchased an air quality monitor to see how well these units work. I can keep the windows open with AQI of 75 outside and inside we will be sitting at 4. They work!

Ly
Review №35

During the terrible fires in California last year this air purifier really made a difference in our indoor air quality. I have referred this to 3 friends who all have had improved breathing and relief from severe allergies. Fantastic product

Bo
Review №36

We were having a huge problem with dust in our home. Could not figure out why or where it was coming from. We finally got so frustrated with having to dust every other day, and decided to purchase an air purifier. Our research led us to Alen after seeing favorable ratings and reviews for their products. We were also impressed with their lifetime warranty option...more on that later.Ordering was very easy online with many choices based on the square footage youre trying to maintain. We have a small home, so the 1300 sqft unit fit the bill for our purposes. We also liked the fact that for a very small upcharge, you can customize the face of the unit to match your decore.The unit arrived within a week, and was packaged very securely. Set up was quick and intuitive with the quick guide included with the unit, and even more detailed instructions found through the support link on their well laid out website.The unit was larger than we anticipated, but still quite manageable to place or move around if necessary. Controls are well labeled and very easy to understand and operate. I especially like the color changing air quality indicator, so you can monitor the current air quality with a simple glance. The instructions indicated that the unit should be set to run at the highest settings for a last a few hours upon initial operation before switching to automatic mode. After 4 hours, we switched to automatic and the unit continued to run on high for the better part of a full day. The unit gradually began to ramp down the second day, eventually settling into the best air quality mode with the lowest fan speed. The sound of the unit at its highest speed is not bad, and barely noticeable when operating at its lowest speed (which is most of the time).The results: simply put... astonishing! We went from having to dust every other day, to not having had to dust in nearly two weeks. My wife and I always found we coughed a lot, especially during the heating season months. That problem went away for both of us since using the Alen purifier. Cooking odors no longer linger after dinner, which is an added plus. We did notice that when we run our humidifiers, the air purifier ramps up. Dont know why this happens, but the humidifiers must release some sort of particulate matter that the purifier senses. Bottom line, thrilled with the results on so many different levels!Behind the face of the unit lies the hepa filter which has a pre-filter cover. The face of the unit is magnetically held in place and easily removed and replaced. Instructions suggest vacuuming the pre filter regularly to extend the life of the hepa filter. I waited two weeks before going to vacuum the pre filter, and was amazed at the amount of dust and dirt collected on the pre filter. Very thick accumulation and will now take the two minutes to vacuum once a week instead of every two weeks. This leads to another great feature about the Alen purifier... you can choose between several different grades of filters depending on your air quality situation and can switch depending on needs and season. Dust was out biggest concern, so we chose the filter that specifically addressed that need. Alen has configured their warranty such that if you subscribe to their automatic filter replacement program and register your purifier with them, the lifetime product warranty kicks in. You have the flexibility to choose how many months before the filter is sent to you and they offer a percentage off discount to normal prices by enrolling in the program. Win / win situation!I did have the occasion to contact customer service as I wondered what the purpose was of a small compartment on the side of the unit. They replied quickly the next day explaining that compartment housed the control chip for the unit.Forgot to mention... there is also an ionization button that helps boost particulate removal. This can be turned on or off depending on need. We prefer not to run this continually as it does release a minute amount of ozone into the air. A+ rating overall!

St
Review №37

Living in California I felt that it was time to get a good air purifier to help with the wildland fire smoke. A friend of mine, who owns an underwater construction company, wanted to get some also for both his business and home so he put two of his engineers on it for the day and said, figure which purifier we want to buy. The answer that came back was - Alen.Thats all I needed so I now have a 75i keeping my atmosphere clean.Love it, especially the sensitivity of the monitor.

Ra
Review №38

So I have the worst allergies …..walked into my neighbors home for the first time & could breathe noticeably better than in my home.He pointed to their ALEN & I ordered one immediately.My Classic has changed my breathing & allergies dramatically.Have recently moved out of California & my allergies are nearly gone .The Classic with the 2nd to top model filter eliminates food odors & keeps the home fresh & air purified to a wonderful level. Buy the best filter for best results.Also…after 1 year my Classic started to get louder & I called customer service & without any hesitation they replaced the noisy unit within 4 days….that’s fast! Great customer service @ ALEN…..& they always answer the phone!!!!That’s HUGE today!Yes…..recommend ALEN highly!

Po
Review №39

I bought this after months of searching for an air purifier. This is expensive, so I wasn’t about to take this lightly. I finally purchased it and it was the best decision I’ve made. I kept it in my bedroom and I have never breathed better. I slept without any issues and felt way better.

pg
Review №40

I rarely do these reviews and, when I do, I dont usually give 5 stars but, so far, my BreatheSmart FLEX True HEPA Air Purifier - (in Fresh / White), warrants it. I have a finished basement where I keep my guitars & do my playing/recording (so I spend a lot of time down there) and, despite being finished, it still smelled like a dank & musty basement. (I even have a de-humidifier, which helps with the humidity but doesnt freshen the air.) Within hours of putting the Alen BreatheSmart unit down there, the odors are virtually gone! I was skeptical that anything would work but Im pleasantly surprised that the unit did exactly what I wanted!I was looking at some cheaper purifiers on Amazon but, as the saying goes, you get what you pay for...so while the Alen was a bit more than I initially wanted to spend, Im glad I did.Im hopeful that the unit will last a while and will try to remember to post some updates in the future.Ordering was easy and problem-free, and the information on the website about the various models was comprehensive and informative, allowing me to choose the model that fit my needs.Well done, Alen!

Ho
Review №41

I have the breathesmart 75i and 45i and they seem to be doing a great job! I see the air quality indicator go down when I know something is affecting the air (e.g., neighbor mowing, higher smoke index in the air). They are pricey, so I waited for a sale. So far seems like a worthwhile purchase!

Pa
Review №42

After doing some research, I bought an air purifier from Alen because my husband has severe pet and seasonal allergies. This has helped us greatly and I would definitely recommend their products. I also liked the auto ship option for filters every 9 months. Thank you.

Mi
Review №43

We bought 3 of these for “fire smoke season.” We love how it tells us the quality of air and how quiet it is. When we’re cooking something smokey, our purifier amps up to clear out the air. Smoke season hasn’t started yet but having this gives me a sense of ease knowing my family and I will be prepared.

Fr
Review №44

I like the purifier but I dont like the price of the filter which lasts 6 months whether or not one uses it frequently. I only use the filter when I am home a good portion of the day. If the air filter were less expensive your company would receive a better rating.

Al
Review №45

Very happy and impressed with the air filter I purchased. I have been Livestreaming and recording videos for work since September 2020. I can run this air filter on its highest setting, and despite using a pretty sensitive external microphone, it doesnt pick up a peep from the filter. Despite being so quiet, its extremely powerful!

Mi
Review №46

Really pleased with these air purifiers. We have had very poor air quality this summer due to wildfires and our Alens quickly clean the air. They are quiet and not too obtrusive in the home.

An
Review №47

I bought this because we needed something to freshen up the stale, semi-chemical-smelling air in our house without superficially masking it. We got two mid-size units, one for the kitchen and one for the living room area.Pros:- Stylish design- Silent when not on turbo- Self-sustaining; I interact with it minimally.Neutral:- Needs (or asks for) a wide berth along the longest wall, but thats not always an option -- our kitchen is v. small and oddly shaped.Cons:- Doesnt remove smells as much as I had hoped/expected. It was listed as a great smell neutralizer on an aggregating site I trust, but alas, I think I missed on this one. It helps smells, but not as much as I would have thought for the price.

Co
Review №48

I recently purchased the Alen T500 to add to the other, older units (from a different manufacturer) that I’ve been using for many years. I needed a smaller unit to put in a small bedroom. The T500 is much more than adequate for the space. I have not noticed a difference in my air quality yet, but I am very impressed with how quietly the unit runs even when it’s on high. I’m also pleased to have the option to run the unit with or without the ionizer active. The manufacturer says it produces very little or no ozone—I choose to run the ionizer when I’m not in the room. I have multiple severe mold allergies and planned to do more research to decide whether I want to use the ionizer while I’m sleeping, but, so far, it has not been necessary. I am pleased with my purchase and would definitely recommend this to a friend.

Va
Review №49

We love the Alen Breath Smart Flex. It helps us sleep better at night! I called customer service when it wouldnt start - because I hadnt put the filter in all the way - My Error! They were fast, professional, kind & got me all straightened out in about 60 seconds.

As
Review №50

I love this purifier! It’s helped me tremendously with my sinus issues especially when I’m laying down for bed! Can’t wait to get another one for the rest of the house! Very lightweight tho so you can move it to whichever room you’re in!

T
Review №51

The units work perfectly , they are easy to move around, operate and also to change the filter. The only thing would be that they make some fan noise, depending on the speeds selected (4 speeds) the unit sounds like a small fan to a big one. But this is unavoidable in any unit moving air. I also like that the LEDs can be turned off so the unit can operate and the bedroom stays dark. But the unit is made in China, so no idea on workers rights there, how big is the China-US transport carbon footprint or how environmentally friendly the building process at the factory is.

Al
Review №52

I have the 75i and 45i units and I absolutely love them!! :) Everything was easy to set up and to get things started! My family and I feel a lot safer having these units in my home! Plus it does wonders for anyone suffering this allergy season! Would highly recommend!!

Ro
Review №53

Filter works great. Very quiet as we us in the bedroom with our Golden Retriever which I am allergic to. I would highly recommend the products from Alen Air. Also rated very high in Consumers Report.

Pe
Review №54

Impressive piece of machinery. The sensitivity of the particulate monitor system is amazing - as for example, when I open a door to let in fresh air the speed of the air purifier increases. It has only been a few months, but right now, Im a happy, and repeat, customer.

Je
Review №55

Alen is a very classy company and they stand by what they promise. After several years, our Classic Air Purifier started to make odd noises. Alen immediately solved the problem by sending me a new machine. I couldnt be happier with the service!

Da
Review №56

I have been using air cleaners for 18 years due to respiratory issues and have tried many types. I started using Alen a couple of years ago. I have an Alen air cleaner in every room of my house. I believe that the filtration of particulates is the best way to clean the air, especially when a HEPA filtration system is used. There is a visual difference in the air when the cleaners are running. When I dont run them, there is a haze in the house. I mean you can really see a difference. And having these hepa cleaners provided a lot of mental and physical comfort during Covid. I dont know if Alen is the best, but it is the best I have ever had.

br
Review №57

Alen BreatheSmart 45i is one of the best air purifier Ive owned and Ive owned alot. The filters are top notch and last a good 8 months. Thanks Alen team for making good products.

Te
Review №58

Our office loves our air purifier; however, I am reducing my rating due to how difficult it is to order replacement air filters if your business is tax exempt.The process requires you to make a phone call to receive an email from a representative asking for your tax exemption certificate. After you email the tax exemption, a representative emails you asking for your order. After you respond with your order, a representative emails you to schedule a phone call for credit card information. After the payment is completed via phone, you receive an order confirmation via email.Each email response from the company takes about 4-5 business days; therefore, it takes approximately 3-4 weeks just to place a tax exempt order. We must go through this process each time we want to order replacement filters, so Im guessing they dont keep tax exemptions on file.

DB
Review №59

Life changing...I lived with chronic sinus issues and when the fires hit our area I suffered everyday. Now with spring winds and pollen I get relief indoors with my Alen BreatheSmart 45i True HEPA Air Purifier. I still sleep with my bedroom window open at night but run my Alen in our bedroom for a solid nights sleep. I no longer wake up with a stuffy head!

Cr
Review №60

Love my Allen air purifiers. I can really feel the string air flow and know it’s cleaning well. Works great when I burn food in the oven too. 😹

Pe
Review №61

I have been struggling with sinus issues since Covid. I am a nurse who wears a mask all day . The added quality of air in my home lead to this purchase. A friend suggested I buy this. I believe it helped my sinuses by clearing the air in my home environment. that were already aggravated by the masks.

Bi
Review №62

It’s a good device. Got it for the fire season but so far no surface smoke or local fires thank the Lord! The room air feels cleaner. My friend got one after I got mine and her cat stopped sneezing- good indicator.

Su
Review №63

Im very pleased with this purchase, particularly because its super quiet, which is what I need in my bedroom. Lighted display is helpful -- and of course, the filtered air has helped me to sleep better at night.

Ma
Review №64

Loving my three Alen purifiers, set for different needs (pure air, chemical vapors) and sizes of rooms. Plus the customer service response to questions is quick and reliable.

Ro
Review №65

Great to do business with. Ordered and received in just a coupe days. Noticeable improvement in air quality, especially 2 large dogs and a cat. Much less dust and pet dander. Set it on auto and though it kicks on occasionally, super quiet while running.

Su
Review №66

I recently purchased 3 units due to a recent start of a battle with migraine headaches triggered by smell. The difference in my home was immediate. I am much more comfortable and it definitely has reduced the smells that seem to instigate my migraines. Thrilled!!

Al
Review №67

DO NOT BUY!!THEY WILL SEND YOU DEFECTIVE & USED ITEMS AND CHARGE YOU FOR RETURN SHIPPING!!Customer Service is a total nightmare. I dealt with Nicole and you will be pulling teeth for weeks to get any response or refunds from them. I received a defective unit, returned, then received a clearly used item (opened box, cosmetically damaged) which they tried to sell it to me as new. I returned both and was promised a full refund. But I never received a full refund.They dont appreciate you AT ALL. They havent refunded me and have totally stopped responding to my messages. I will be reporting them as a fraud.

Mi
Review №68

If you want the best...Alen is it! These are superb air purifiers that will make a huge difference in the quality of the air in your household. Highly recommended!

Ka
Review №69

I purchased this air purifier for my brothers caretaker as my brother is a heavy cigar smoker. She said she slept soundly all night when the air purifier was installed in contrast to difficulties due to the smoke beforehand.

ER
Review №70

This product does wonders for allergy season. I like that it works all day quietly, and you can smell the cleaner air in the room. Replacing the filter every 6 months appears to be the winning recipe.

Ma
Review №71

We live in a state that is extremely dusty. The air quality indoors can be bad but having an Alen air cleaner makes life much more bearable. We own 2 of these and believe me, I wouldnt want to live here without them.

Wi
Review №72

We purchased several purifiers of different sizes for our offices and common areas. They work great on cutting down dust and odors in the air.

Jo
Review №73

I tired to give ALENs biggest competitor a chance to match savings and compared to the 25% discount for educators provided by ALEN, the competitor offered me $20 off. No where near ALENs offer.It is highly rated on Consumer Reports, and I have loved having it in my house since my allergies have gone from bad to worse recently.

Ir
Review №74

We have bought Alen Breathe smart but stopped working though we have not used it that much..We asked Alen customer service how to fix the issue or let us know to run it but no answer at all. Very disappointing customer service and does not think it the best purifier as Alen insists.

Ra
Review №75

We ordered two Air Filter Units for our businesses and they work great. The auto ship of replacement filters is timed perfectly and so easy.

Ag
Review №76

Great product and easy to acquire. Looked at others and this appeared to be one of the best on the market. The device is relatively small (size of a 48 inch LED TV and the width is 8-12 inches. Very light too

Je
Review №77

I love the design and simplicity of this unit. I have much better breathing ever since having it. I have had it running 24/7 since I bought it about a year ago and have had no issues. If your in the market I highly recommend.

Vi
Review №78

I googled filter replacement for Friedrich unit, Alen website showed up with a filter available at the average price I pay for it. Filter I received is not what I ordered!!! And they are very sorry but if I want to return it I must pay for shipping which cost half of what I paid for the filter. Very deceiving and disappointing.

Ph
Review №79

Great room air purifier/cleaner. It cuts down on dust and very easy to clean, just use a damp washcloth, change filters if/when needed, and enjoy!

Ma
Review №80

Buyer Beware!!! I purchased a total of 7 units for my office. After first buying 3 units, I decided to purchase 4 more. I only received 3 more units. When we called them to inquire about it. They sent us replacement filter, then they told us FedEx told them they delivered the all 4 units. We never signed for all 4 units, nor did we receive all 4 units. We only received 3. I have paid for all four units now, and they will not send me the unit I havent received. They are telling me that it is my job to contact FedEx to file a claim with FedEx, and they will only replace it at no cost if my claim is valid. So they shipped through FedEx, without me having any choice of a shipping carrier, I have no unit, and they have my money. I would never recommend them to anyone. Poor business management!!!!

Ge
Review №81

The machine is barely audible even on medium setting, and the filter replacement is under $40. Its doing a great job sucking up dust from the heavy traffic outside of my apartment.

Ja
Review №82

Alen Breathesmart 45i completely met our expectations in how quiet it is, how smoothly it adjusts to changes in the air and how efficiently it moves through its cycle of cleaning.

Au
Review №83

Of key importance was the decibel level, I didnt want an additional motor humming. The air is much better. I would highly recommend the Alen purifiers.

Cy
Review №84

Alan did an exceptional job with customer service and standing strong with their warranty for a replacement air filter.Truly a A+ company.

Ji
Review №85

I like the ease of use but Im not sure how well it works. Never seems to turn green. I have another expensive brand in another room and it turns green after awhile. This can run 24 hours and still be yellow. Not happy about that.

Ma
Review №86

So easy to order these filters. My three-year-old Alen has done a great job in helping to keep the air clean when sleeping.

Ma
Review №87

I live in the desert. Outside dust and dirt is inevitable. But I weekly vacuum the filter and that indicates that it’s doing the job of pulling particles from the air. It’s an excellent product.

Pe
Review №88

I have 3 Alen air purifiers in my home. They work great. I would recommend to anyone.

Je
Review №89

I have used Alen air purifiers for years. They are effective, quite and greatly reduce my allergy issues.

Sa
Review №90

Our new Alen water purifier has become a favorite in our house, setting a new standard for clean,pure water. Why did we wait so long?

k
Review №91

I bought this to help with cat urine smell. I am disappointed as the unit is oversized for my room and it does not clean the smell from the room with the odor filter. Expected more from the advertising.

Mi
Review №92

These are amazing! My son had bad allergies before we purchased. Now he can breath without the sniffling and sneezing. Thank you.

Di
Review №93

Excellent! Really works, my son had a stuffy nose every night before Alen. Since adding Alen to his room he is able to sleep so much better. Thank you!!

Ch
Review №94

I have had my Alen pure air for 2 months and love it so glad I finally realized how important it is to have one in your home.

To
Review №95

Great product at a reasonable price. I live in the desert with a lot of dust blowing. Went from dusting 3 or four days a week to just 1 or 2!!!!

H
Review №96

I keep a clean house and was amazed with the dust this air purifier got! Highly recommend

Mi
Review №97

Prompt delivery. Easy to order. A little noisier than I expected on high, but not too bad. A little pricey. Works well.

Je
Review №98

I like the touch controls and the status and options presented. Unit runs very quietly and air is much cleaner than before.

Ri
Review №99

Excellent Product. Well made, performs well, has made a very positive improvement to our indoor air quality.

Sh
Review №100

I can really tell a difference in the air quality in my home. I love my Alen air filter!!

Sh
Review №101

Its quiet and easy to run with VERY competitive pricing. They love our military and it made in the USA.

Da
Review №102

Works great and does its job. Only complaint is it makes a loud noise from time to time to the point I have to turn it off for hours at a time

Bo
Review №103

Our Alen Air Purifier Has worked wonders for our nighttime breathing and we wake up unclogged and ready to go.

Ma
Review №104

Both my T500 units continue to perform well. Extremely quiet operation.

Da
Review №105

Excellent product. It works hard with two dogs and living on a farm. Would definitely recommend.

Ra
Review №106

Great service and helped out when the delivery went to the wrong house by helping me get the tracking quickly to chase it down.

Pa
Review №107

Filter easy to replace! Love the air purifier too!

Ph
Review №108

Met my expectations, It almost silent most of the time. It really helped during the California wildfire season this last year.

To
Review №109

This is an excellent unit its on 24/7 its quiet and its effective I love it

Sa
Review №110

Scammy. Will send you used air purifiers as new. Wont respond to messages.

Sh
Review №111

Cleans air beautiful gets rid of cat dander..I breath so much better

Te
Review №112

Eliminates all odors, smoke and dust in a large space. Very durable. Live it!

Ba
Review №113

Noticed the difference in air quality in the first day. Easy set up and very quiet.

He
Review №114

Never a wait on the telephone. Always knowledgeable and very courteous and very helpful. I have two and I love them

Je
Review №115

NOT SURE WHICH STAR TO HIT BUT ITS A 5 FOR ME I FEEL THE PURIFIER IS DOING THE JOB OF KEEPING US SAFE. SO IF I HIT THE WRONG STAR ...HOPEFULLY IT WILL REFLECT 5 STAR

Be
Review №116

It really helped alleviate the itchy eyes and congestion of allergy season. Glad I got it!

Bo
Review №117

Simply the best air purifier for the home today.

Ro
Review №118

I put this air purifier in the bathroom to help with the odor and to prevent mold!

si
Review №119

Stopped working within 12 months. Couldn’t get help so we threw it in a dumpster.

mi
Review №120

Quality product at a reasonable price! Much quieter than expected.

th
Review №121

I just sent you a very nice positive review,and you are welcome to use it for Google if you wish

Ka
Review №122

I’m very pleased that my new filter is working very well.

Da
Review №123

Fine air purifier; expensive but worth it.

JR
Review №124

Would be a 5 star but for the price. Definitely does the job.

St
Review №125

Wonderful Air Purifiers. I have four of them.

Hi
Review №126

Such a waste of money. Completely useless product. Failed on me after 2 days.

Di
Review №127

Does great job at purifying air in my home.

EI
Review №128

Easy to replace, cleans quietly and very efficiently!

Cr
Review №129

Good Price, Fast Shipping and Very Quiet

J
Review №130

Seamless transaction. Great product.

we
Review №131

You get what you pay for... this thing works like a charm!

Ke
Review №132

Excellent product, excellent customer service

ch
Review №133

Excellent units, work as described.

Ja
Review №134

Excellent product and service!

Am
Review №135

Will never use another brand!!!!!

Co
Review №136

Great products!

Is
Review №137

Absolutely fantastic.

ro
Review №138

Excellent service and products

Information
1 Photos
138 Comments
4.6 Rating
  • Address:9200 Waterford Centre Blvd #600, Austin, TX 78758, United States
  • Site:https://alen.com/
  • Phone:+1 800-630-2396
Categories
  • Air filter supplier
Working hours
  • Monday:8 AM–6 PM
  • Tuesday:8 AM–6 PM
  • Wednesday:8 AM–6 PM
  • Thursday:8 AM–6 PM
  • Friday:8 AM–6 PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
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