ABA Heating and Cooling

Let me start with my call with the Laura. She was compassionate and had lots of understanding. When Kelvin arrived. He was kind and helpful. What can I say, they got the job done. Expert of his craft. I’m so thankful. I didn’t take any pictures.

I have been using ABA Heating and Cooling for 3 years. I appreciate their spring & fall HVAC maintenance plan. It gives me piece of mind to have our system inspected and any issues addressed before any larger issues comes up. Our technicians have always been friendly and fast. Highly recommend ABA!

Excellent customer service - *very* prompt response to request, my technician (Brandon) showed up within half an hour of making an online request, and was efficient, professional, and courteous. Fair price. Very smooth experience from beginning to end, highly recommend.

I was extremely impressed with the work I received! Brandon provided friendly, quick service, and it was obvious that he cared about getting things fixed right the first time! Thrilled to be a customer and highly recommend!

AB Appliance provides a great service for heating and air conditioning .i receive reminders when a service is due, schedule easily , and they show up on time for a thorough check up on my unit. They have also given me sound phone advice for small problems, and then followed up later . They are honest, trustworthy , and reliable . I highly recommend AB Appliance for regular services, repair and unit replacement. I have been a customer for years!

We returned home very late from a trip to find that our AC wasnt working. Submitted an online request to ABA and by 715am they had me set up with a technician. Brandon McGinnity was at our place shortly after 8am, quickly assessed the issue and explained our options. He had our AC up and running in 30 minutes tops and even cleaned our outside unit while waiting to ensure the AC was fixed and working properly. He was personable and professional. Highly recommended both ABA and Brandon.

ABA was great. My air conditioner needed to be fixed, and Brandon came out quickly and figured out what it needed right away. He was friendly and polite and got along really well with my dog. He had all the parts he needed in his van. Thanks for the quick response and a/c expertise. Would definitely recommend to friends.

This is truly a great company. We had a different one come out first and they charged over $300 just to check out what the problem was. We called ABA and Andy came out and did an amazing and honest job of looking at the problem. He charged us less than $70 for the diagnostic testing, and he took more time than the first company. He found one additional problem and took all the necessary measurements we needed. We decided to replace our entire unit.Justin and Thomas (I believe that was their names) replaced our unit and they did a fantastic job. They were extremely hardworking in the heat, they were friendly, Knowledgeable, and took their time at the end of the day to explain the details about our new system. The job was completed in less time than estimated. This company even took the time to take care of warranty paperwork for us for our new system. I highly recommend them.

I originally had given them 1 star due to my initial encounter with Chad McGregor, but now give them four stars because they immediately responded and I ended up hiring them. They did a good job!

Hi, our technician was great! He explained everything perfectly. He was polite and did a great job!! Thank you very much! Trey DeAtley

Peace of mind in August!Our AC went down at high noon in August. A doomsday scenario and I couldn’t get two other usually reliable AC companies to answer their phone. I called ABA and was helped by a friendly woman (not a robot) sending me a link to track their distance. Giving us peace of mind. We were cool again in no time thanks to Brandon. We highly recommend ABA!

Brandon took care of us quickly and efficiently. He was very professional and polite. ABA took care of us from start to finish in no time at all. Would recommend and use again!

We use ABA for their annual maintenance checks and they are always amazing and thorough. Have been using them for years! Highly recommend

Weve worked with this AC company for a while now. They patiently worked with us as we dragged our feet replacing an old unit. They always got it up and running at an affordable cost. We finally made the jump for a new system. At this point its quite obvious that we were foolish not getting an new unit sooner. The initial cost is a bit up there in price, but financing was offered making it possible. Our electric bill has significantly dropped and the house stays cold even with the thermostat kept at 73.I highly recommend this company. Youll aways get a friendly professional. Quality products with the added bonus of energy efficient.

The upgrade of my thermostat was excellent! There was a slight delay with a firmware upgrade that was not ABA fault but ABA did not close the job until the issue was resolved to my satisfaction which is 100% thank you!

This company came out really fast and solved my ac problem (bad capacitor) on a Sunday. The tech also ran diagnostics on the fan amd compressor for free and they beat other competitor prices by $100. Highly recommend!

I have been using ABA ever since I bought my home in 2011. They are so easy to work with and very responsive when I call them! R

Hi, I am very happy 😊 and pleased with the the best crew for my air and heating system. Theyre very thoughtful, neat,and got it done in reasonable time and price 👍 thanks to all.

Aba is one of the best HVAC companies I have dealt with. They came out and cleaned my heater and put everything back together. They seemed very knowledgeable in their line of work. The heater had worked great all winter long. The technician was very professional and worked quickly to fix our heating issues. Thank you ABA.

I’ve used ABA for several years, now. We have found them to be dependable and knowledgeable! Highly recommend them!

We really like ABA Heating and Cooling. They do a very thorough job checking up on your systems. we highly recommend them.

I have used ABA for several years. They have always been on time, polite, helpful, with clear explanations and reasonable charges.

Great customer service and superb execution. My HVAC went out on a Sun. I left a message and ABA returned my call within the hour. They had a tech there the following morning and the unit was repaired. My experience has been nothing but stellar. Highly recommend ABA.

The technicians arrived on time, were friendly, knowledgeable when asked questions, and worked efficiently. This is the second time we have used ABAs services.

Had our A/C unit replaced and serviced by ABA. Have been satisfied with the equipment purchased, the professional employees and the great service. Their work is truly appreciated and will continue to use this company for all our A/C needs.L. Honeycutt

We had Brandon come out on a Sunday and he provided great service. He was very professional and thorough. I recommend this company hands down over their competitors.

My technician worked until the job was done. And he did an amazing job cleaning up after my catastrophe. I recommend them highly.

Solid and timely work to repair the AC / thermostat connection. The technician Alex quickly diagnosed the problem and fixed it without any extra costs or hassle. Conscientious and efficient.

Always a pleasure to have Brandon at ABA work on our HVAC! Knowledgeable and friendly service!! Highly recommend!

Our AC went out last week and it didn’t take long to start feeling the consequences. It was later in the afternoon and we weren’t sure if we could get anyone to look at our AC that evening. Fortunately, ABA came through for us. Even though his shift was over at 9pm, Alex showed up with a smile a little after then. He didn’t have a part needed to fix it so he ran to Home Depot, got the part and came back and fixed our AC. In short, Alex and ABA went above and beyond.

Super fast response time on a Friday. They were called around 2:00 and came within 30 min and they were done by 4:30. Clear documentation of what was wrong and my next steps.

The Installation crew was exceptional…Justin & Alex were both very knowledgeable and professional…The quality of their work was first class…! Attention to details was evident…!Some of the cleanest workmanship as well…They replaced the entire system sooner then we expected…I’m certain it was due to their good teamworkGreat representation as to how to do it right..!!Thanks You two…And thanks to the salesman, Chad, who also sold us our previous system…👏

I wouldnt use any other HVAC company -- these guys are great! Smart, friendly polite and -- best of all -- both competent and honest. They are super quick in a crisis, which is also essential. actually, they are super quick even when what seems like a crisis to me almost certainly does not to everyone else.

Wish I could give 0 stars. Guy came out and flipped my breaker back on then said that the capacitor and fan motor needed to be changed. The next day I called and said that I wanted to replace the motor and capacitor and put half down and also paid 129$ for their maintenance plan. Fast forward to about 3PM that afternoon and the breaker tripped about 6 times in an hour which is what it did the day before.I called ABA and asked if they can come and replace the capacitor now as that is what was causing the breaker to trip. The woman told me that they did not stock capacitors and only ordered them which I thought was ridiculous. I called a second company who did have capacitors and they came and installed a new one.I called ABA back and asked for a refund for the money I had put down for the capacitor and the fan motor as well as the 129 maintenance plan.Fast forward to now almost 2 weeks later and they are acting like I was never charged and I keep getting the runaround from them. I was told to call back Monday because the person who handles refunds isnt in which is what I was told a week ago.Next step is the better business bureau. Im out over 300$ because of incompetence.

We called ABA H&C earlier this summer and Keeghan was very professional and So accommodating to our schedule. We we’re given many options and ultimately chose a spring check up and fall revisit for our “elderly” system 😅 Blake was dispatched and was super thorough in his inspection and very forthcoming with all the specifics and health of our equipment. We look forward to working with them going forward and HIGHLY RECOMMEND their tremendous expertise and service ! Thanks Guys!!!

I have had 2 A/C units installed by ABA for 2 different buildings and they did a great job on both. The service and price were great on both units. It is a local family-owned business as well.

I first came to ABA a few years ago when my old company did not respond after several attempts to reach them on a very hot weekend. When I called ABA they came out immediately and replaced the motor on our outdoor unit. Have used them ever since for regular twice a year maintenance/checks and to install a new system and duct work at another house. All has gone smoothly. Today, I was especially impressed by the very thorough job that Brandon did in his spring maintenance check of our a/c system. He carefully cleaned the outside unit. He discovered that the capacitor was nearing the end of its life and replaced it. Their technicians have been professional and pleasant. Ive also used them for a refrigerator repair. They do give a window of time but will call with updates if the technician will be late.

Needed my mini split replaced. ABA came out and did an evaluation. The compressor was bad on my unit and it was undersized for space. ABA installed a bigger, new unit and the results were fantastic. Space has never felt better - especially in 110 degree heat. Very satisfied!

I recently had the pleasure of experiencing truly exceptional service from David, a technician from ABA Air Conditioning. From start to finish, his professionalism, knowledge, and kind demeanor made the entire process seamless and stress-free.

We operate an Estate Management Company, and have used ABA exclusively for our HVAC needs for the last 3 years. I cannot speak more highly of their service. Their technicians are prompt, communicative, and thorough; and are knowledgeable across a wide variety of product and systems. Their billing is easy to understand, and always aligns with the estimate given beforehand. We also utilize their maintenance plans at several properties, and are extremely pleased with their ongoing service visits to maintain our equipment.

I recently had the pleasure of working with ABA Heating and Cooling, and I must say that my experience with Ceegan, who set up the appointment, was nothing short of excellent. He accommodated my request with a very short notice, at this time of the year, where the HVAC guys are super busy.One aspect that truly impressed me was the great communication from Ceegan. He was prompt in answering my inquiries and provided clear and detailed explanations regarding the services that ABA Heating and Cooling would be providing. This level of transparency and responsiveness instilled a sense of trust in their capabilities.I would like to give a special mention to Brandon, the technician who worked on my heating and cooling system. He was absolutely fantastic. Brandon was incredibly knowledgeable and thorough in his inspection. He took the time to explain the issues he identified and presented me with multiple solutions. His attention to detail and dedication to getting the job done right was truly commendable.I highly recommend their services to anyone in need of heating and cooling solutions.

ABA installed a new central AC unit for me. I also purchased a mini-split from them. Both units work well and their installers were polite and willing to discuss options and help with understanding the machinery.My house has been cool this summer and I love having a mini-split because I dont have to cool the whole house when I am only using one room.

ABA arrived on time and the technician quickly assessed the problem and provided a quick solution. It was a great experience and will keep ABA in mind for any future needs. Thank you ABA.

Just had ABA come out and check my AC which has been on the fritz for the better part of the past month. Blake came out, was personable and efficient along with letting me know what the exact issue was and showing me a pic of the issue he found. In this day and age it can be hard to trust some services as you hear the horror stories about people getting ripped off. I will definitely be using ABA again when an issue arises or if I need to get an entirely new unit in the future. HIGHLY recommend these guys and dont hesitate to ask for Blake.

Tyler was great on both visits, Dean did a great job helping me pick a system that was going to do everything I was expecting and the crew on Monday was fantastic and so polite. Very customer service oriented. Its been less than a week but there is a HUGE difference. My husband has asthma and I was explaining this to Dean and Tyler and they were able to get me a system that has been working wonders. My husband said to me yesterday that he hasnt had to use his puffer AT ALL for a few days now since the new system has been installed.He can breathe easily and I have noticed a big difference in temperature throughout the house. I havent had to fight with the temperature settings since I programmed the schedule. The thermostat is super easy to use as well and looks very stylish. Im amazed and so happy I found you guys. Great service, great team and all the ladies who Ive spoken to from the office have been so helpful!Keep up the fantastic job and many, MANY THANKS!

ABA was a lifesaver for our family. After being out of town for the weekend, we came home to a hot house and discovered a snake had crawled into the outside unit and wrapped around the fan. When the fan turned on the snake was dead and the fan was not turning. We reached out to another company who promised to get out to us that evening but they never showed up. The next morning after contacting 10 other companies, ABA was the only one who could actually send someone same day for an emergency repair. Blake (I think that was his name) showed up on time and had the unit running and cooling in less than 30 minutes. He was very professional and friendly. The office staff were equally amazing and gave some of the best customer service. Thank you, we will definitely call again for our air conditioning needs and will be happy to recommend you.

We had an air conditioning situation - it conked out at 9pm on a Friday night when we had paying guests - and we couldnt have been more grateful to ABA - and couldnt have been happier with their service. The phone operators were wonderful and super prompt, and within an hour I was at the house meeting the technician, Tyler. He was incredible - super friendly, efficient and knowledgable. He had the system up and running in no time, and was extremely thorough explaining what the problem had been. Excellent company, excellent customer service. We were so grateful - as were our guests.

ABA ApplianceHeating and AirThe whole staff from answering phones to ordering parts and installations, ABA is the best. They have great follow up skills which is very rare in some companies.• No task was too complicated for them to do for us. This is a one phone call company. We have several properties and if we need something fixed the first time ,ABA gets the job done. They have worked on our AC units and our appliances. They took the worry out of worrying.We use ABA in Austin for several years. There is no differences in quality and professionalism of the techs. Their techs are up to date with the latest equipment and can fix it the first time. I would recommend ABA for any small or large jobs. We will like to Thank Lisa and Melissa for their caring support.Wayne and Sandra

Brandon came out and was very patient and persistent figuring out why the thermostat was not connecting with the app on my phone. ABA has been providing top notch service to us for many years!

ABA has always been outstanding in sending someone out to take a look at AC or heating issues when we have called them. Managing several properties, this is very important to us. The techs have always called to let us know what the problem is and to request authorization to fix before actually performing the fix which we also appreciate very much. The office staff has always been helpful to review invoices if we have had any questions.

Excellent service over the last 10+ years as usual except this time Even Better than the all others THX

Ive been working with the ABA team for almost 2 years and theyre the absolute greatest!! Customer Service is on point, Missy and Morgan are fantastic! The scheduling is quick and the technicians call you with a thorough report - shout out Aaron & Chad! Prices are very fair and the work is high quality. I highly recommend doing business with ABA, you wont be disappointed.

Todd was amazing! Not only did he fix my AC issue quickly, but he went above and beyond explaining the root cause and preventative measures I can take to avoid the issue again. He was very friendly, trustworthy, experienced and knowledgeable. I will definitely coming back to Todd for any future HVAC or appliance service needs! Thank you!

Tyler and ABA heating have been incredible. Up until my a recent purchase from ABA of a new HVAC, I was using a system that was easily 20 years old and on its last leg (to put it nicely). Ive been working with ABA and Tyler for years now and never once was I pressured to get a new unit. He did everything in his power to keep the old one going as long as possible. Tyler is friendly, professional, kind hearted and treats his customers like family. He goes out of his way and makes himself available for consult even at incredibly inconvenient times. I would recommend ABA to all of my friends and family. They do a great job, are trust worthy and take genuine pride in their work.

ABA is great! We used them to service our AC system, Kendall came out and was on time very friendly and great to work with. He cleared our drain line with out any issues and cleaned up after! I recommend ABA to all my friends and neighbors.

I had family in town in March during one of the first hot weekends and my AC wasn’t working! I called ABA and they had a tech out within 24-hours. He was extremely helpful and time efficient and had my AC working within an hour. He told me exactly how much it was going to cost and what he needed to repair. Very transparent and cost effective. The following Monday they called to make sure everything was still working and I was satisfied. Super nice family and employees that run the business. They saved the weekend! I would highly recommend them for any HVAC service!

Our technician Michael was a capable and knowledgeable technician. He was very respectful and respectable and got the job done. Thank you for good service

Had faulty wiring that was causing multiple error codes to where my unit would not function properly. ABA sent two professional, polite gentlemen to install new wiring and re-diagnose my unit for any errors. They were patient with me and answered all of my questions. While working from home less than 10ft from them, they were not too intrusive/loud(er than needed to be) and I was able to keep working uninterrupted. I am extremely happy with ABAs service personnel and I am happy to report that my unit is working beautifully. I have never had a bad experience with ABA. I highly recommend using them!

My A/C and Heating Unit both had to be replaced and it was done in a very timely manner and works perfectly and have had absolutely no problems since the installation. Everyone associated with ABA was so very friendly and helpful to me and being a very senior citizen that is not always the case with some of these companies. They did everything they told me they were going to do plus they left behind no mess for me to clean up. Amazing service and I thank you.

Aaron responded to our service request. We had had our electrical box replaced and afterwards our heater stopped working. Our electrician couldnt figure out what caused it. We left town for six weeks. While we were away, we found out my husband had to have surgery the day after we returned and finding a company and calling for service was low on the priority list. However, we were cold and I was concerned about my husbands recovery. My husband found ABA online and I called for an appointment. I was promised someone would there here in 3 hours! When Aaron came to check out the unit, he quickly diagnosed the problem as a melted control panel caused by the electrician hooking a 240v circuit to a 115v unit. The heater was toast.Aaron assured us he could have a crew out the next day and replace the unit. True to his word, Aaron sent Richard and his crew bright and early the next morning. By that evening we almost had heat - the delay was a result of the mess left behind by the former owners who had jury rigged a system that never functioned well since we bought the house. The next morning at 7 a.m., Richard returned to finish the last bit and we are happy as clams - warm too! ABA went beyond and above what was necessary to get our service restored. The crew was polite, professional and well prepared to do the work quickly and efficiently. I would recommend ABA in a heartbeat to anyone with heating and a/c problems. Thanks, ABA - youre the best!

Nothing like having your system go out in the midst of triple digits!! I called ABA Heating & Cooling and from 1st contact, my joyful experience began! The staff was very professional, caring and empathetic to my situation and my need to have someone out asap to repair my a/c system. I called at 9am and they had a tech at my house within the hour. Sadly my system had finally decided to call it quits, after all those years and ABA quoted a very reasonable price for a new system install, as well as they had my new system installed and cooling my family by 3pm that same day. From the get go, each and every person from ABA was extremely pleasant and professional. I understand that sometimes things dont always go so smoothly, but to read some of the reviews left for this company I find a bit hard to believe. 5 Thumbs up for excellent service, professionalism and productivity!!

ABA saved us last night when our A/C went out right before our kids bedtime! They were very responsive, communicative, and were here within a few hours and fixed the problem quickly. Thank you for saving the day!

This local company is quality and affordable. Their customer service is the best Ive received in years.They were the only company that answered the phone during a Texas State of Emergency Winter Storm and remained in touch during the week so we could rest assured that our needs would be met and our heat would remain on.Our technician, Tim was out all day and night (making sure that he made it to every stop so we wouldnt have to wait) battling the obstacles from the cold himself, and ensuring that people had heat during the terrible weather. He was thorough, descriptive, friendly, and treated us with kindness and compassion.I am so grateful to this local company for their dedication to quality service and to Tim for his experience and dedication.

Cody was the technician that came to service our system behind the mess that Strand Brothers made. He troubleshooted the entire system before diagnosing it, something that Strand Brothers and Fox services did not do but charges for. He got our system running as Strand Brothers (SB) had it wired incorrectly, SB had replaced our thermostats, and SB had cut our damper to turn it off. Had we had called ABA Heating and Cooling first, we would have saved money in unnecessary replacement of parts that probably were ok in the first place. The office staff at ABA are professional and courteous. The technician was on time and knows his stuff! I cant save enough about this company!

Called this company on a Friday afternoon around 6:30pm. Their answering service was knowledgable and friendly. I immediately had a call-back from ABA within 30 minutes. They knew what they were talking about, answered all of my questions, and set me up for an appointment the next morning. The technician arrived on time and was extremely professional. Aaron installed a new Nest control center and checked out my current ac system to see if it needed any maintenance. Aaron took pride in doing his job and doing it the right way (all the way down to helping me paint the wall around the Nest where the old thermostat originally sat).From start to finish my experience with ABA was perfect. This company is first class.

My HVAC system flooded in January. It flooded into my walls and floor and I spent 2.5 hours manually scooping water out Of my walls until the water stopped flowing out of the HVAC. They diagnosed the problem as a backed up condensation pipe from a year of buildup. They added a new piece to the system to help maintain overflow when this happens and let me know it was a good to go. Now, only a month later, my HVAC system flooded again…for 11 hours. This was not a leak, this was gallons and gallons of water. My hallway and kitchen floors are ruined and there is a foul stench throughout my phone. I will be demanding back the $400 piece they installed and cancelling my membership with them. I have asked someone else to take care of this fix and they showed me within minutes where ABA went wrong.

Had these guys come out 2 separate times for the same issue, they charged us for service and a part the first time and a service diagnostic the second time. Didnt fix the issue and acted like I was imagining it because the heat would still eventually turn on (we had a few very cold days before it would kick on). Was about to have them come out a third time but canceled and decided to have someone else come out. The new company knew what the issue was over the phone and fixed the issue on the first visit. So disappointed with ABAs policy on charging me for each visit and never fixing the problem!

By far the worst appliance company we have ever worked with. They told us we needed a $1,000 part to fix our unit, and that if we didn’t we’d have leaks in the house. We got the part, it broke less than two months later, they wouldn’t fix it or refund us. Then we tried calling their manager for literally weeks and he wouldn’t call us back. The customer service rep would call him on the other line to talk to him about our issue while we waited on hold, but when we finally got a hold of him he said “he didn’t have time to call us back”... for 3 weeks. Zero integrity in this company.We had 2-3 second opinions out, they said there was no way we needed to replace our part and our unit wasn’t near getting replaced like ABA tried to convict us to do.Seriously the worst experience. They don’t care about the customer at all.

We have enjoyed the professional service over the past year from ABA personnel in office & out in the field. There has been very good reception for requests of work to be done on our 10 Residential rental properties. There is very good feedback with copies of invoice for billing & registered equipment.The Techs communication is very good for discussions of active on the job problem solving & decision making. This allows the benefit of comfort of my Tenants for all seasons. We also use ABA for our primary home residence.

I highly recommend ABA for all of your heating, cooling and appliance repair needs. Our business owns a small apartment complex and they installed all of the new hvac equipment, and now service the units. My experience with ABA has been nothing but professional and courteous. The service is efficient, timely and reasonably priced. Jason in the office goes above and beyond to see to it that all of our needs are met. Its been a pleasure doing business with them.

We had ABA come out after reading a lot of great reviews. Our tech looked at the unit for two minutes, told us it was the motherboard, and then spent 30 minutes trying to sell us a new AC system. We replaced the motherboard, and the AC still didnt work. We called another company to come out for a second opinion who spent an hour checking the system, including the old motherboard. They determined that it was not the motherboard at all but a completely different problem. I would not waste my time with ABA - in our experience the techs are there to sell; not to fix anything.

My A/C stopped working. I called multipleCompanies with no success even though I told them I had small children in the house.I called ABA heating and cooling. They said they could send someone to take a look at my A/C the same day. The tech came found the problem and fixed it. Thank you for sending someone so quick.

Ive been a customer of ABA for almost 5 years and have been very satisfied with their service during that time. They installed a new AC and heating for me and regularly maintain it. Their technicians are respectful, knowledgeable and dependable. I highly recommend ABA!

Brandon did a quick and efficient job repairing our AC! Polite, helpful, and honest. I recommend ABA, but not without Brandon McGinnity! Impressive for sure!!

We are delighted to share that everyone at ABA was responsive, knowledgeable, and helpful. They attempted several times to diagnose our problem with our A/C system before they even arranged the appointment. This means that if we had a very simple problem that we could potentially solve ourselves, it would have saved a call altogether. That is service you rarely find any more. I appreciate how difficult HVAC work can be, particularly during a Texas August. We were delighted that not only our dilemma was easily addressed, but that Chad and the team at ABA conscientiously addressed it. Thank you! We will call them again, and recommend you do the same.

ABA installed a new unit and leaked all over, impacting creating a significant issue, ruining our ceiling, wall, floors, etc, impacting our Memorial Day vacation. Then they cut ties with me.

ABA was a great help to us in our time of need when our AC died on a 100 degree day. Special thanks to Rudy for coming out so late and informing me of the extensive repairs that needed to be done. He was very curteous and professional, he was also very helpful in informing our landlord how serious the issue was.The next day, the crew (Dorian & Richard) put in a ton of work basically installing a whole new system, all while being professional and timely.Thanks again for helping to keep us from cooking like turkeys in our own house!

My AC unit was acting up and needed help figuring out what was wrong. ABA Heating and Cooling came out super-fast and were so professional. They were honest with me about everything and told me what kind of repairs I would need as well as what the costs were and how long the repairs will take. They really went above and beyond and took the time to educate me. Five stars from me!

ABA has always responded quickly whenever our properties had AC issues…even in thi record-setting hot summer a technician serviced the AC unit within 5 hours of my placing the call.

Now that its getting hotter my A/C was having trouble keeping my house cool, and it was getting up to 80+ degrees inside in the afternoons. I called ABA and they had someone out the next day to diagnose the problem. They were prompt, courteous, and even walked me through a couple different options for what we could do based on different prices. 10/10 would recommend!

We were in a bad way with the ac fan not working on a Friday evening. We called ABA and Tyler was sent out and he diagnosed the problem as a bad condenser. I was really appreciative to him and the company for being so prompt and efficient.

Tuesday I had a new A/C unit installed, after reading how important a proper installation is to the function of the unit(less than five years old), I feel that was part of the problem, the difference between the two is night and day. The tech was very professional and knowledgeable .Thank you for being old school and taking pride in your work. 4 dogs and I are very cool and happy.

Had Brandon out to service our three mini split he was on time and professional did a great job! Will be using Aba again and letting my friends know what great service I received.

Big shout out to ABA heating and cooling - My air conditioner went out on a hot summer day and ABA provided exceptional same day service. Aaron was able to replace the fan during the initial visit and air conditioner was up and running. Thanks ABA for the dedicated service.

Totally satisfied. So appreciated. Fast and very professional.

I called them at 6:30 on a Saturday evening. Ian showed up 1 hour later. Checked my entire air system an could find nothing wrong. He was really helpful and extremely personable after what Im sure was a long hot day in 104 degree weather. Turns out it was my filter. I get the dumb homeowner of the month award for sure. He seemed really know what he was doing. I would sure call them again without hesitation. Thanks Ian!

I sent a request to ABA at 2:30am online, and they contacted me by 8:00am that morning, and had someone there by 8:30. The A/C problem was rectified and the repairman was fantastic. This is the first time I have ever left a review for a repairman, and it is well deserved. Thanks again ABA for jumping in so quickly!!

It has been a long hot day at the Tindall household. Our AC stopped working last night. This morning I called ABA Heating and Cooling serving Pflugerville. They sent out a technician within 30 minutes of my phone call, no window of time to wait. When they arrived they provided us with a window unit to install in our living room to help with the heat in the house. Needless to say its 6:30 and we have a brand new AC unit installed and working wonderfully. I highly recommend this company for all your heating and cooling needs. We only gave a five star rating because there are not 10 stars to choose from.

One star is too much for these people. I was stood up 3 times and was refused a refund for the diagnostic fee. This fee is ABAs way to make sure you follow through with your repair but there is no guarantee they will show up to do the said repair. Its outright theft. The check was cashed immediately and no work was done. Please note the cut and paste response from ABA We aim to provide exceptional service to 100% of our customers its fake. DO NOT USE THESE PEOPLE! They will waste your time and take your money (I was stupid, I didnt read the reviews. Dont do what I did)

Tim Kaye is the best!!! He came out today because my unit had a Freon leak. He fixed that leak, but I called to have him come back because the unit wasn’t cooling well. He spent another 3 hours inside the unit where he found another leak that no one else did. It wasn’t detectable using any of the tools they have, but he noticed a noise and put his hands into the unit to discover that two small copper pipes were rubbing against each other and when the unit was rumbling the pipes would separate and that’s when it would leak. NO ONE ELSE SAW THIS!!! Tim fixed that second leak, pulled all the copper pipes apart so none would be rubbing and might cause that in the future, vacuumed out all the moisture caused by the leak (that turns to ice inside the unit which causes a racket), and made sure it was all tip top before putting the cover on it. The unit runs correctly now and is SO MUCH QUIETER!!! He spent 4 hours to MAKE SURE IT WAS FIXED RIGHT BEFORE LEAVING!!!THANK YOU TIM KAYE, YOU HAVE MADE A HUGE DIFFERENCE IN THIS HOUSEHOLD WITH THE SUMMER RIGHT AROUND THE CORNER!!! I will ask for you EVERY TIME!!!Sincerely,John F.

I bought a home and three months later the HVAC system died. I contacted ABA and Aaron came to my rescue. I knew nothing about HVAC systems and he spent time to answer all of my questions. I purchased a new system and within 2 days I had AC again! Did I mention this was in July??? Then came the winter. My new system performed beautifully and my electric bills have fallen off a cliff. Thank you Aaron and Morgan. You are life savers. If you are wondering about ABA... you have found the team you will want to contact for all of your appliance/HVAC needs.

Unfortunately I have to take out the time to share my horrendous experience with ABA Heating and Air Conditioning of Austin Tx. but I owe this to the community. I had the unfortunate experience to have randomly chosen ABA for the replacement of my A/C air handler unit. After 6 months from the time of installation, the new evaporator coil developed a leak, this was due to tubing that had been bent against the cabinet while installing and vibration over time caused it to leak. The technicians while installing yet another evaporator coil also caused the insulation to separate on the inside of the cabinet door from opening it while under pressure, penetrations into the air handler such as tubing, wiring and drain lines where not properly sealed or secure. The electrical breaker for the unit was also damaged and still does not fit securely in the cabinet. Finally, it is not ABA’s practice to provide the customer a service invoice without formal requests to the office manager. Also they refuse to refund the after hour service charge on a unit covered by their installation.

They came quick when we desperately needed them and were very friendly/quick! Fixed our problem quick and reasonable price!

Not a better team of people to handle your AC needs! Trustworthy, dependable and they always go the extra mile for their customers! Can’t recommend them enough!

Kendall came out for my refrigerator not cooling he diagnosed and had it fixed within a week. He was great!! I have and will continue to recommend ABA to all my neighbors.

The capacitor went out after some electrical issues were resolved and we’d started to boil. Todd came out and worked until 10pm to get us cooled down. He explained how the thermometer setting translates into degrees trying to be pushed through the vent and what will freeze your system up if you’re not careful. Todd is my family’s hero tonight !!

My mother inlaw got a quote for air conditioning replacement and this company went the extra mile to make sure we were taken care of. They were able to come out and service us all the way in Elgin on Saturday and we were very satisfied with this company we will use them again and recommend them . There technician arrived on time and we have cold air conditioning.

Aba is an awesome company the technician cleaned our air ducts and checked our dryer to make sure there were no issues. I would recommend Aba for all your appliance needs.

Called ABA yesterday when my heater wasnt working, they got someone out the day of and didnt leave my family in the cold. Our heater was replaced for an affordable amount in a short period of time. I will defiantly be using them from here on out.

Garrett was excellent today. Appreciate the fast service call.Great company

The tech diagnosed my problem as a failed capacitor and told me that the cost of the part was 269.00 but he would take 100.00 off , the labor took less than 15mins.This part is available by the manufacturer for 30.00 plus free shipping and cheaper on Ebay....so the free advertised service call is only a scam to inflate the price of the parts and labor not to mention that the tech was deliberately dishonest.And furthermore I gave the tech 170.00 cash and received no receipt or change.Thanks ABA.

Jeremiah did an excellent job in repairing my dishwasher. He was very informative and knowledgeable.

ABA repaired our Samsung washer/dryer today. Technician was Jeremiah. Very professional reliable service and fixed problem with reasonable cost. Would recommend this company and will use in future for other services.

I had them fix my air conditioner late in the summer and they did not hook my heater back up to the blower. I called them to come do this and they said they would be at my house between 12-5 and they never showed up. Do not use them.I am adding an edit. They ended up showing up around 7ish. I did not get a curtousy call saying that they were running behind. And yes they did not hook things up correctly. I still stand by comment about not using them.

Called aba today because i tried to install my new nest thermostat that would not work.they came out quickly thankfully cause its very cold in our house.they found miss wiring in the heater only paid the trip charge. they where awesome highly recommend.

Check them on Yelp. Google reviews are easily faked!!!! Dont make the mistake I made!! Also, dont believe the nearbynow reviews. Its a paid site meant to mislead people. Only true Yelp for the true scam this company is. Its the only site that is hard to game.Update on May 17th. Within 2 hours of review 3 great reviews came in on Google for them lol. Coincidence? I doubt it. ScamThey are so bad on Yelp they created another account. One is ABA Appliance repair and the other is ABA heating and cooling. Both accounts are rated 2 stars now. I am copying my Yelp review here below:Avoid them like the plague. Very rude staff and manipulative. I am still fighting a restocking charge they put on my card for an A.C. they didnt even unbox not to mention install. Yet they charged me $1100!!! You read that right. $1100 because I cancelled service with them because they priced 2x every other quote I got. They had my card because they needed to charge it for coming out to diagnose. Biggest mistake I made. All because I was inquiring about billing discrepancies. When faced with the charge I even told them to do it and they took it back saying I wasted their time yet charged me $1100 for it. I will be filing a complaint with BBB as well.Avoid this company if you want honest dealings.This company has now charged another $4600 to my card for service not provided and they are not responding to calls to refund the money. This is pretty much illegal I am sure. Do not give them your card. They will keep charging it as they please.Also noticed they created a new account.Update: Your response is plagued with lies. What did I sign regarding a cancellation fee? When did you disclose such fee? Also, you claim its a restocking fee yet you did not install anything and insisted on leaving. I will upload the video of you leaving to youtube and share the link here. You are a scam that wanted to charge for doing nothing. You will be exposed I promise you. You then went ahead and charge the full 5800 simply because I have my card for diagnosis? Then you are saying I refused to talk about refund. No, you refused refund. Whats there to discuss? Refund is a yes or no thing. I will escalate to BBB and local legislative authorities regarding tour practices. Afterwhich I will go to the news outlets. You will not continue to deceive people and scam them.Also, the other company did my A.C. for $4000 and it works great. You are a scam. You take peoples cards upfront when coming for diagnosis then keep charging as you please.Lastly, lying that I told you to wait for me to get quotes is silly. I told you not to come anymore and you decided to show up. Afterwhich I said ok do it and then you left. Video coming up once I get it up on YouTube. I will screenshot your loss so you cant retract them.And on having 2 business units, I still will tell people to check yelp. The reviews there are authentic and expose you.Update: Still sticking to the lies I see. I did not agree to any 20 percent restock fee as I was never told such till after the fact when you charged it. In fact, I am convinced you came and left just to charge the money after I told you not to come. I have pictures and videos that will be linked here soon.Also, I gave you my card because you said you need it before coming to do diagnosis. Thats why the first charge was $70. I will paste screenshots to this review to show the progression of charges. You then started charging more things because you had my card.Furthermore, to expose you lie about me not wanting to talk, I just recorded your staff hanging up on me repeatedly. I will upload that to youtube too so they world will see how sleezy you are even as you lie in your replies. Taking screen shots that will be put in a slide video so nothing can be edited by you later.To confirm you are a scam, first you said I needed to talk to you to get refund now you are saying you issued partial refund while hanging up on me. Your story is already been exposed and I have not added videos yet. Keep digging your hole. Scam!

Air conditioner died last night. Todd came out despite the very late hour and worked in the dark until the issue was resolved. Very personable, understanding and professional.

This company has been fantastic throughout the install of our mini split unit and has always come out in a timely manner whenever we had a question. Very professional and would recommend for any heating and ac problems.

Ive read the reviews and i understand the frustration of some but I have had great service from the first phone call(by my wife) to my call with Mr. Davis and the visit and consultation/quote with Randy. My A/C unit is thirteen years old, a Trane from Sears...got a quote from Sears...no way! Compared three quotes... I believe Im going to trust Randy, Mr. Davis and ABA.

Great service, prompt, efficient and just overall great service .

The tech was very professional and knowledgeable .

My experience with this company has shown me they stand behind their work. If they make a mistake, they take care of it. Aaron has helped me make the air in my home very clean & comfortable. Thanks!

ABA is the very best! Installed new AC and furnace the next day. Very reasonable price, but its their customer service that is so outstanding. I will recommend them to everyone!

Very helpful and efficient in his work. Couldnt have asked for better.

ABA is awesome. Rudy came in and found the problem and took care of it quickly. I would highly recommend this company and Rudy if possible. Great customer service!Michael

My A/C unit wasnt cooling enough, but the temp. didnt go high like 80s. So called them to check it out. The technician did the diagnostics and said A/C unit will need about 2 lbs of Puron. After giving the go ahead he said it consumed 6 lbs + 20 oz. My units full capacity if 7.5 lb. If the unit runs out of Puron, it wont even maintain the temp. in mid 70s. Felt like it was a rip off @ $55 / lb which is close to $350 for Puron gas refill.

Excellent service answered all with had, didn’t have to wait showed up same day I called. Very satisfied and recommend them to anyone who needs help with there heating and air conditioner problems.

Incredibly impressed with the service I received from ABA, from the people that answered the phone to the technician that came out and took care of my heater. Would not hesitate to use them again.

Very prompt service. They came over much quicker than other companies I have worked with. They were very nice and friendly and did the extra mile to make sure it was fixed.

Aaron was knowledgeable, courteous, and thorough. Very professional. Highly recommend.

Tyler has been out a couple of times. He was very professional and prompt.He was very courteous. I could not have asked for better service. Top of the line!

These guys rock. Just attempted to turn my furnace on for this cold, wet day, and it would not kick on. Classic. So I called these guys and thanks to Randy my heat was on and running in hours. Bad thermostat I guess. Thanks. Highly professional.

Technician was competent, courteous and on time for the repair that was made in a timely fashion.

Technicians are always on time and friendly.

Shout out to Chad and Jason for getting my unit up and running. Chad diagnosed problem in morning ordered technician through Jason. I talked to Jason about our extended warranty we had with ABA and Jason had our system up and running that afternoon!! Thanks Jason and Chad.

Aba came to service my ac when it was out and I cant help but appreciate all their work. They were extremely professional and efficient in their work, would highly recommend them to everyone i know.

ABA IS THE ABSOLUTE BEST ! THE BEST IN SERVICE, THE BEST IN PROFESSIONALISM, AND THE VERY BEST IN PRICE. THEY GET THE JOB DONE RIGHT!! THIS IS THE FIRST TIME TO WRITE A REVIEW FOR ANY FIRM FROM THIS 80 YR OLD VERY SATISFIED CUSTOMER. WEVE BEEN DISAPPOINTED BY MANY OTHERS, BUT, THIS IS A REAL HONEST, PROFESSIONAL FIRM THAT DOES WHAT THEY SAY, AND, THEY CHARGE THE MOST REASONABLE FEES !!! WE WILL USE THIS FIRM FOR ALL OUR AIR & HEAT NEEDS !!!!! DR. BILL WALKER

They guys came over and fix my problem really fast.the price was lees then what i got the quote on .i couldnt be happier with the service .5 star all the way

Appreciate prompt service and repair! A+

Good job

Quick and prompt took care of the problem in no time at all very knowledgeable techs would recommend

Thank you for Aaron. You and I are so fortunate to have Aaron as part of your team!Sandra Fry3215 Funston St.Austin, TX 78703

Great service and tech was really good.

Arrived a little late but did a fine fast job unlocking thermostat.

Amazing customer service and timely work, great price and great business.

False advertising does NOT offer 24/7 emergency services waste of time lying just to get contact info and set future appointments.

Great Service and Fast! I called in the morning an technician showed up within an 1hr!

My Ac went out and they came out quick to fix the problem. The service tech was friendly and had my system working in no time.

Quick service call. Fast repair. Couldn’t be happier

Excellent service!

Quick and competent service!

Prompt, professional and courteous service.

The technician was fantastic! He also, was so positive!

Good experience .

Alex and Nick were excilent at there job thanks 👍

Aaron and Randy are the best fast quick service

Had Aaron out. He did a great job

Couldn’t imagine a better experience

Very Fast response, Dean was very helpful.

Very professional

Brandon was really knowable and honest. Had our AC back up and running in no time!

Very bad service. They sent technician Andy Martinez, they charged me almost $290 to unclog the AC drain. I waited almost an hour to see if it would cool down and nothing. I called them again and they said that because it was outside of work hours that I had to pay almost 90 dollars more and if not the other solution was to wait until Monday when it came during normal hours. It doesnt seem fair to me.