SALT Plumbing Air & Electric

901 S MoPac Expy, Austin, TX 78746, United States
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SALT Plumbing Air & Electric
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Ly
Review №1

This week I had to have plumbing and electrical work done at my house. Every single person I have worked with at my house or over the phone has been incredible.I have never seen a company where every single employee actually cares, is thorough, keeps you updated at every step and provides such complete and in depth explanations of what you need and offers options that may also help in the future. There was a little hiccup(my fault) and SALT send my same guys back and they were great, understood what I actually needed and wanted and make it happen in the blink of an eye.Both sides, plumbing and electrical, are equally knowledgeable and wonderful employees.If I owned a company Id want my employees to give my customers a sense that they were working with a company who knows their stuff and does it with a smile on their face.Great experience with SALT!!HIGHLY RECOMMEND!!!!

jo
Review №2

Fantastic service! Seth and Itzel were complete professionals. Arrived on time and quickly explained the process. They were very friendly and knowledgeable about all my questions and concerns. They even went out of their way to explain a concern I had about replacing a certain bulb in my bathroom. Highly recommend! If Salt services provides a team like these two you cant go wrong.

S
Review №3

Great HVAC service with Seth! Next up: electrical work. Slat was recommended by a neighbor and I’m so glad I called them. Very knowledgeable crew. The level of customer service is superior to other companies I’ve used in the past. Thanks, Salt!

Ni
Review №4

Salt was a great choice! We have been having issues with some plugs in our garage. I booked an online appointment and they were able to come out the same day. I was given a window and they showed up right on time. My tech Jeremy was very polite, professional and knowledgeable. He went through several options with me and fixed the issue. They have a membership that helps to save money, but unfortunately we are moving out of Texas soon, so I didnt get to take advantage. I would definitely recommend Salt for electrical needs. Ive never used them for their other services, but I would assume they are just as good for those, and I know if something comes up I will call them again.

Ty
Review №5

Jason came by and was extremely friendly and considerate right away. He was very attentive of my needs and wants and was able to complete the work thorough and fast. He was also able educate me on my home’s electrical abilities and items to potentially pay attention to down the road. 100% recommend

Je
Review №6

Ross was an outstanding technician! He performed a thorough inspection, leaving no detail overlooked. His professionalism and attention to detail made me feel safe and well taken care of throughout the entire process. I truly appreciate his dedication to providing excellent service and highly recommend him!

St
Review №7

I am very impressed with the service I received from start to end. Jason was extremely friendly and forthright, definitely showed good character and help me to feel comfortable. I have not seen that level of care in a long time. He gained a customer for sure, even though it turned out the problem was not even electrical.

Pa
Review №8

Jeremy was awesome! A very compassionate person who gained my trust immediately. He did a fantastic job with my electrical problem and installed new ceiling fan. Cleaned up before he left! Great bed side manners.

Mi
Review №9

My rotating light switch had burnt out. So it was replaced with just a regular light switch, which was fine, because they didnt have a replacement on the truck. I was very pleased with the service that Tommy Garcia provided. He was very polite, professional and knowledgeable of the job. As was the customer service representative that set the appointment for me. I hate I dont remember her name. All around polite and professional. Godly characteristics about them both. Which is what the world needs more of today. Because its extremely hard to find honest business people nowadays.I added Tommy Garcias picture from the text message they sent, relating to his impending arrival, because his picture nor name was in the drop-down list for the technicians.

Ch
Review №10

Vincent was fantastic. Very communicative and pleasant. Did a great job on a new outlet install and an interlock switch; very tidy and efficient. Answered all my questions and showed the work as he progressed. Even accommodated an installation change to use my car charger plug as a battery backup connection and worked to get some money refunded. No hard sell on the Salt+ I’ve seen mentioned in other reviews. I’ll be calling for my future electrical and plumbing work.

Ch
Review №11

SALT CHARGED $800 FOR 1-HOUR OF BASIC ELECTRICAL WORK!I was going to do the work myself, but thought I would save some time and hire an expert. (Im 65). Vincent, the SALT tech, was professional, pleasant and did great work. However, I was charged $800.04 to: (1) Replace an existing ceiling light with a new light I provided, and (2) Install/replace four wall light switches, I also provided. When he gave me the estimate, I was too shocked and embarrassed to admit it was so expensive, plus he was already there, so I approved of the work. But they will NOT be coming back. My wife is gonna kill me....Initially, I also requested Vicent to replace two wired smoke alarms, with two new wired alarms I provided. That was going to cost $200 per alarm - just to connect the alarm to existing wires!Therefore, the initial estimate was $1,200. Yikes! Luckily, there was no communication wire in the two ceiling locations, so the new alarms were not installed and I saved $400.To summarize, SALT replaced a ceiling light with one I provided, (10-15 minutes at most), then replaced four wall light switches with four new light switches I provided (maybe an average of 10 minutes each x 4). So, Vincent, after all the promotions and very basic courtesy inspection made a cool $800 for an hours work! Plus, I didnt know SALT was a religious reference - would never have called if I did.

Do
Review №12

Ross was a delight to have come and explain all of the jobs that SALT does. He cleaned out our dryer’s duct that was completely clogged! He fixed everything, cleaned everything, and put everything back together. I cannot say enough about the amazing work he did. We will definitely be back!

De
Review №13

Carlyle - a plumber from SALT - was incredible. Not only did he spend 2 nights working past 9 PM to help us solve 2 serious problems for us but he diagnosed the issues in great detail, determined what needed to be replaced and fixed the problems with hours of work. He prepared a quote, explained the issues in detail, how they occurred and why their recommended repair would solve the problem.

Ry
Review №14

Absolutely stellar service from SALT Plumbing Air & Electric! I only knew about them because of the well-kept SALT truck sitting in front of my neighbor’s home, and I’m so glad I reached out. The excellent service started with the specialist who took my call—friendly, knowledgeable, and efficient in setting up my appointment. Jason Sims and Tony went above and beyond when replacing my utility room light. They were incredibly thorough in their work and took the time to explain everything they were doing, and even walked me through a service plan—at no cost to me—to ensure everything was up to code, which was both informative and reassuring. We also shared a few laughs along the way, making the experience even better. I have a couple more projects lined up, and I’ll definitely be requesting them by name. The quality of work was top-notch, and they left everything spotless. Highly recommend SALT for any plumbing, air, or electrical needs! Huge thank you to Jason and Tony for their outstanding service!

Wa
Review №15

It was a real pleasure to meet with Chris. He was very knowledgeable,straight forward and concise regarding what was required for my system. He was very positive with his advice ,and although expensive ,I am glad to accept the alternative he offered .This man is a credit to your Company

Li
Review №16

Miguel was knowledgeable, efficient, and a great communicator. From the first call to the repair on our water heater, everything was handled professionally and efficiently.Update: Allan came out for a service call and was so prompt and professional. Definitely recommend this company.

Ji
Review №17

Zak and his partner were great! Very knowledgeable, helpful and friendly. They fixed our issue quickly and the price was very reasonable. Would highly recommend Salt and their team!

Co
Review №18

Jason did an amazing job helping us with some preventative electricity maintenance!! He was patient in answering all of my questions as a first time homeowner, and I really felt like I could trust his advice without concern about recommending unnecessary work. We will definitely be requesting him to come back in the future for any electrical needs.

Ja
Review №19

When I had a crackling light switch with pulsing lights, I knew I needed somebody to look at it ASAP. I called all over Austin and SALT was able to get to me most quickly. Jason and Jesse communicated with me about their arrival and what to expect, conducted a full inspection, diagnosed my problem (and other issues I asked about), offered more than one solution at different price points, and fixed everything all in one visit. I was happy with their attention to detail, patience in explaining their findings, and the cost of the solutions. Additionally, they were both EXTREMELY polite, kind, and funny! I felt very comfortable with them in my home. I will definitely call SALT again.

Ni
Review №20

The technicians from SALT are always incredible and todays service was no different. Pete Silvas was very thorough, and he did a great job of educating me on the things he assisted me with. I highly recommend SALT. I have their monthly SALT+ membership and it saves me a lot of money!

Ca
Review №21

I always have a great experience with the tradesmen at Salt. Recently Jason Sims stopped by to do a quick checkup on my homes electrical system and was able to give me quotes on some modifications I want to make in the future. He was very knowledgeable and pleasant! I felt taken care of

Ch
Review №22

Chris did an amazing job! He came to our house, not knowing the exact problem of our set of water heaters. He analyzed the situation and carefully explained the options. After discussing them, he said about our directed course of action and finish the project quickly and efficiently. I highly recommend Chris and Salt!!!

Be
Review №23

Service was great! James was delightful. I got the service plan with so many benefits.Ryan came out today to fix a leaking toilet and was so nice and professional. Everyone from this company has been extremely helpful.

Mi
Review №24

I had a bad experience with SALT. I called and they came out the next day on time. The tech was at my house for 3 hours and then gave me a rundown. He said there was a leak, but couldnt identify where the leak was coming from. Then he shared a very, very high estimate to fix the leak (which he couldnt find).So I had another company come check it out. The other company found the leak quickly, and was able fix it at a reasonable price.I was disappointed SALT wanted to charge me an extravagant amount, without even really being able to identify the root cause of the issue. Definitely re-consider before choosing this company.

Ro
Review №25

Zak is an awesome technician. He always takes the time to explain everything he’s doing and answers questions as they come to mind for me. Wonderful, clean and neat work. I will always request Zak.

Jo
Review №26

Trystan and his partner Branden did an excellent job cleaning the ducts, registers and return grills thoroughly. They were very friendly and professional in their work. Thanks for a job well done.

Gu
Review №27

AJ and the SALT team were awesome! AJ was professional, on time, extremely thorough, communicative, and the work was solid. He even cleaned up after finishing the installations! Highly recommend!

Ma
Review №28

Salt responded the same day to our request to have a technician repair an exhaust fan in a bathroom that had stopped working, and add an outlet in another bathroom.Two Technicians arrived. They were courteous and professional. Adding the outlet in the bathroom, turned out to be a bigger task than we anticipated. After the technicians spent about an hour on the added plug issue, we decided to move on. I asked them to please fix the exhaust fan in the other bathroom. The lead technician explained to me they would have to do a diagnosis on the exhaust fan before any work could be done. The diagnosis charge was $504. This was only to look and diagnose the problem with the exhaust fan. I explained to the technicians, my husband is an electrical engineer and would not want to pay $504 to LOOK at the exhaust fan. We paid the $99 trip charge and the technicians left. My husband grabbed a ladder and removed the cover from the exhaust fan. The power connector had come loose. He plugged it in and exhaust fan works fine.We are disappointed that the technicians did not take a ladder to the Bathroom and remove the cover. Instead, they tried to gouge us with a $504 charge.

ta
Review №29

Quen , came to do some work and did an excellent job. He gave me an easy to understand explanation of all the issues I was having. Fixed the issue, showed me what he had done and most importantly he cleaned up after his self. He was very professional and polite. I will definitely use SAT again and recommend them to my friends and family. Thank you!

Sc
Review №30

Alan did a fantastic job! SALT has consistently met and exceeded our expectations every time weve used their services. Their attention to detail and commitment to quality have made us loyal customers. Highly recommend!

Ma
Review №31

SALT Plumbing Air & A/C have won us over as customers for life. After years of trying to find a quality company to handle all of our needs, we called SALT after receiving a flyer in the mail. We needed help with our A/C units. We were not satisfied with our current A/C provider, so we threw caution to the wind and called SALT. Since that first call, we have used SALT multiple times! Their office staff is always polite, uplifting and helpful. We have used both their A/C service and plumbing service. Every single employee of SALT that has been at our house has been on-time, polite, professional and very thorough. We cannot say enough great things about SALT. If you want excellent results…CALL SALT!

Al
Review №32

David came on an urgent call when our air conditioner&furnance stopped working. Even though it was after hours, he listened to our concerns, answered every question, and was professional.He was extremely experienced and thorough. Fixed our issue quickly, and got our system back running.In the future if we have any issues, we will be requesting David to come out to help us!

Ju
Review №33

Ryan was professional. He listen to our concerns, did a through inspection, explained the issues he found and the costs. Once we gave our approval to the job. Ryan and Adam did the work quickly and efficiently.

Ph
Review №34

Jeremy was professional and very knowledgeable. He accessed our needs and gave us written estimates. After approved, he completed the job in a timely manner. I highly recommend Jeremy and SALT Plumbing Air & Electric.

Mi
Review №35

He came on time, was kind,friendly, a cool dude, wasvery professional and knowledgeable. He did a verygreat job, went beyond theexpected job and did extrabut helpful and safety item-s. Hes a keeper. He is agreat asset for SALT keephim and find more like him.GOD BLESS all you do andall you help. Thanks for agreat job, Im very pleased.

Ki
Review №36

Alan is incredible! He gave me a courtesy call to let me know his arrival time and was very polite and professional. He took videos and pictures so I could have a visual of what he recommended after my AC/Hvac tune up. This was my first experience with this company and I’m glad it all went well!

Fa
Review №37

David is very knowledgeable, thorough, and professional. He explained the heat pump mechanism and operation very clearly. I enjoyed having him in my home and would trust him to resolve any future issues we might have.

Do
Review №38

100% pleased! The Salt electricians, Jason and Itzel, were totally professional, friendly, punctual, efficient, and communicative. I will go to them any time I need electrical system work. I’m also impressed with the company as a whole, which seems well managed and operated, organized and reliable.

Le
Review №39

This is the second time Mike comes to my house and he is a great person to work with. A veteran like myself, who values his client, and always gives his best to meet me half way. No house fixes are cheap or easy, but he makes it much easier to deal with it. Thank you Mike!

Cy
Review №40

Miguel faced some surprises with my old water heater, but he explained what could happen and did happen. However, he was well equipped and was very familiar how to resolve the issue. He made sure i was okay with the results, made some recommendations. I was very impressed with his professionalism and determination.

Ca
Review №41

Drew and Christine came over same day and helped me to understand what was going on with my tankless water heater. They thoroughly explained my options as well as providing several other homeowner tips and tricks. They were great!I also had Alex come by to clean out my dryer. He completed the job quickly and efficiently! Only downside is this was expensive and I was not warned of the cost upfront, so it was quite a surprise to be told I owed over $400 for this service on top of a $99 service fee just for having them out to my house.

J
Review №42

Andrew arrived exactly when expected & proceeded to repair a leaky toilet valve. He further said on Monday he would order the needed parts & by midweek they should arrive so I’d have a longtime fix later next week. I was very pleased with his expertise & friendly manner.

Ad
Review №43

Great explanation of services the company provides. Discussed all services and answered all of my questions in regard to conditions in my home without making a sells pitch. Very knowledgeable and courteous. He is a commendable representative for the SALT company.

Ky
Review №44

Justin and Lavell provided phenomenal service installing a whole-house surge protector. They were fast, extremely knowledgeable, and even took the time to educate me and my wife about other ways to maintain and prevent issues in our home. Super helpful and friendly—highly recommend!

Ri
Review №45

SALT and the work done by Pete was absolutely outstanding. His work and knowledge was 1st rate and has moved SALT to the top of our list for HVAC, Plumbing and Electric. I just wish our homeowner insurance would let us request SALT to do the repairs on any claims we might have. For certain if is an issue not covered by our insurance SALT and Pete will get the call. An incredible blessing to have a business to call on that still values integrity.

Kr
Review №46

Dylan was great! He was very knowledgeable and explained things so I would understand! I really appreciated his sense of humor too! 😂

Mo
Review №47

Great service and fair pricing. Both technicians, Andrew Ross and Miguel Ruiz, that we have had out to our home have been very kind, professional, and transparent. I highly recommend their services and membership.

AM
Review №48

Great Experience with Drew and SALT!I wanted to follow up on the review I posted earlier regarding the installation of my new tankless water heater. It seems my initial review didn’t get through to SALT, so I’m happy to share my experience again.Drew did an outstanding job with the installation of my new tankless water heater. From start to finish, he was professional, courteous, and clearly knowledgeable. He took the time to explain the system, answer all my questions, and ensured that everything was set up and working perfectly before leaving.I really appreciate the attention to detail and the fact that Drew went above and beyond to make sure everything was running smoothly. The tankless water heater is performing great, and I’m already noticing the efficiency improvements.Overall, I’m extremely satisfied with the service and would highly recommend SALT for anyone looking to upgrade their water heating system!Update: A few days after the installation, there was an issue with my water heater. I called the SALT office at 7:30 am, received a call back about 20 minutes later, and Drew was back to my house before 9:00 am. He had the issue resolved in 10 minutes and Ive enjoyed my new source of hot water.

Pa
Review №49

Seth was great! Provided all the recommendations but didn’t pressure us to do more than we wanted. We had a few outlets installed and everything looks and works great.

Li
Review №50

I agree with reviewers who say they felt manipulated. SALT uses delayed disclosure to create a high pressure sales environment for its SALT+ membership.Multiple other reputable electric companies were able to give me estimates for my job FOR FREE within 15 minutes of my phone inquiry. By contrast, SALT sent someone out for a site visit (which is reasonable), but it took an hour to get the simple estimates I’d asked for and also entailed a membership sales pitch.It’s literally the same as at some gyms or any other sales situation where a company requires an in-person interaction for information and decision-time incentives are dropped to land the sale while the customer doesn’t have time to weigh options.Here’s the tactic: The many complexities their membership pricing structures introduced interfered with my ability to make an informed decision (this is a criticism of the company’s approach, not the technician). I needed more time to weigh allllllll the costs and benefits of the membership against the simple estimates I got from other companies, and I didn’t agree to same day work, so SALT walked away with $99 from me. That is a system designed to persuade people to agree to same-day pricing, or get $99 from them. Consider that the other companies I called gave me estimates in minutes without asking for my time or money, and are allowing me to research and investigate options without paying $99. Who do you think I, as a customer, am going to trust more? SALT’s approach hides behind polite customer service, but it was pretty transparent to me and they totally lost my trust.

Do
Review №51

I had exceptional service provided by Blue Romero an expert from Salt Service. He did an amazing job with replacing my kitchen lights and installing new light fixtures. His professionalism was amazing. I have had this company provide services several times and have been pleased every time.

Gr
Review №52

SALT and Craig are the absolute best! They do great work, they manage the projects and customer so well and they really balance their expertise and letting the customer be in charge! So glad to be working with them!

Jo
Review №53

Regan provided excellent customer service. He clearly communicated my options for the outlet and switch issue I was having. It was evident he was knowledgeable and knew what he was talking about. He made the necessary repairs efficiently. This is the first time I have used SALT. I’m very happy and will use them again.

Lu
Review №54

Craig Orozco did an amazing job. They came over to fix an outdoor outlet and quote me on some interior lighting upgrades so I could control and change the colors. The quote they gave was very fair for the amount of labor (had to cut new holes in a 13 ft tall ceiling down a hallway) Craig and his partner then killed it and in a few hours theyd made our house safer, more stylish, and i could use my outdoor outlet again!

Be
Review №55

JC was excellent. He explained the Generic process and he is a great salesman. We were very pleased with his help. We are concerning giving Salt more of our business.JC is enjoyable to work with and we both think he should get a raise. 😁

Ca
Review №56

Seems like everything is either $1000 per faucet replacement in a shower or $400 for a 10 minute job on a toilet. They came in for an assessment that ended costing $99 after waiting all day which included a bio one enzyme solution to throw into one drain. I never got the water test results. Ryan was a nice guy, 2 years out of training but Salt is way overpriced for what you need.

Ma
Review №57

Quen at Salt was very knowledgeable and was a true expert. He was able to make the repairs and go over other issues I will need to look after down the line. He and is partner were professional, friendly, and got the job done. Would highly recommend Salt to my friends and family. And will use them again on future projects.

Da
Review №58

Eddy and Ricky from HVAC didnt do a good job they did an AWESOME job! Kept us informed during the process and got everything running well again. Previously we had AJ out for electric and he did an awesome job as well.! Ryan was awesome too on our plumbing checkup.

Ro
Review №59

Wow. Salt is impressive. The customer service is almost over the top (but as the customer, I’m not about to complain). Jason was so professional, friendly and knowledgeable. He understood our time was limited and adjusted accordingly. He diagnosed the issue quickly and gave us a ton of helpful tips as new homeowners. A solid five stars. Thank you, Jason!

Wi
Review №60

I was inspecting the transformer to the doorbell when I uncovered a larger mess. Ive used SALT before at another address so I gave them a call. Will and Julio came out the next business day. They are friendly and professional as expected and took time to educate me and made sure I understood my options and choices. They fixed the root cause and the doorbell as well as pointed out some things I can address in the future. I appreciate having the list without the heavy-handed sales pressure.

Ju
Review №61

Johnny Ingram was by the far nicest, more helpful and knowledgeable tech I have ever had the pleasure to meet. I would give him 10 stars and a fat raise if I could!! Definitely ask for Johnny when you call for service.

Ri
Review №62

Very pleased with the professional service. Chris and Adam worked very well together, they explained all aspects of our plumbing issue, as well as the company and the membership program that they offer . I do highly recommend this company for any plumbing , electrical or air conditioning issues you may have .

Br
Review №63

Greg did an excellent job on our cabinet light replacement. We barely knew he was in our kitchen working. Very quiet, very clean, totally professional.Once more, thank you for your service Greg! 🇺🇸

Lo
Review №64

Best electrical service I’ve ever seen, very knowledgeable, honest and trustworthy, what a beautiful and thorough job! The breaker box looks Awesome compared to what it was, so much better now! In addition, a wonderful job putting in a 240 watt outlet and hanging a chandelier from an outlet source..A Special Thank you to Craig Orozco & Tony/Salt Light & Electrical!Michael Pena and his crew with SALT electrical did a phenomenal job putting in a generator for me; there was a fence problem but Michael and his crew went the extra mile to remedy that; they did a genuine thorough job and instructed me on the ins and outs of how the generator works. A big job involving several team members well done. ✅A Special Thank You to Michael Pena and all of his crew for a great job!

Mo
Review №65

AJ and Jayden were timely, professional, and great communicators. They were able to provide same day service regarding my water heater, and ran helpful diagnostics on my whole house water story. I hope to work with this team for any future plumbing needs!

Di
Review №66

Zach and Tony were great! SALT is so easy to contact and schedule whatever you need. We used them a few years ago and they were my choice when we needed some electrical assistance after we moved. Punctual. Polite. Informative to the max. Weve now gone with their membership plan because it makes so much sense for a homeowner.

K.
Review №67

Blue Romero was professional, thorough and on time. He diligently resolved my electrical problem. If I encounter new issues in the future, I’ll definitely contact the Salt team again.

Su
Review №68

SALT helped me fix a severe plumbing problem that was preventing proper drainage and causing water to backup into my house. They also did some troubleshooting on my lack of hot water, which required going into my attic to relight my gas water heater and shield it against high winds that were causing the pilot light to go out. Their personnel were friendly and effective.

Ge
Review №69

Scheduling was easy, and they emailed and texted confirmation. On the day, they called ahead and showed up on time. Really friendly, and explained everything, and got the job done. Really happy with their services.

Vi
Review №70

Quinn and AJ were prompt, efficient and perfect gentleman.

Ch
Review №71

Dylan at Salt Plumbing Service was fantastic with diagnosis and repair today! Very professional, skilled and courteous! The job was not an easy one digging outside in the TX heat but Dylan “dug right in” and got the job done right! Also gave me some lessons on how to be prepared to access main event water if needed for freeze etc.

Je
Review №72

Zak McDonald was the technician who serviced our house. We had an electrical problem, and Zak was very helpful and clear in explaining the process and options with us. I highly recommend Zak and Salt to our family and friends.

Da
Review №73

I called Salt to take advantage of a drain cleaning special. Our technician, Ryan Edwards showed up on time, cleared the drain, and was remarkably patient, well-spoken and polite. Ryan offered us his advice and a few options to address our concerns. I would not hesitate to use this company again.

Jo
Review №74

The Salt technician, Johnny Ingram, is exceptional expert in his field. He was very professional, knowledgeable and helpful. I’m impressed with his workmanship plus he was very mindful of my home. Thank you.

J
Review №75

Pete (and Lavell sp?) did great. Pete led the way and explained everything in everyday English, answered all our questions and it was a great experience. Of course we all don’t want to have needed repairs done because it costs $$$. But after meeting with Pete and Lavell, if we go with SALT - which we probably will - a great deal of that decision is because of them. Thank you so much.

Mi
Review №76

Carlyle Champion of Salt Plumbing Air & Electric is a Awesome Plumber! He came today to flush my tankless hot water heater and did a great job. Caryle was impressive, he was on time, gave me a thoughtful call 30 minutes before arrival to confirm. He was in a great mood and his love of his work showed. He did a great work and I am so grateful for his excellent service.

Al
Review №77

Pete was efficient, on time, and walked me through every step of the process. He worked within the bounds of my older house, and had great and thorough recommendations for ways to improve the system. Would recommend.

Pa
Review №78

Excellent service from SALT! My tech Blue came the same day that I called, did a thorough check of the problem, and offered a professional folder with all of the different options for my electrical needs.

Ka
Review №79

Carlyle was on time and very professional. He explained everything in detail and in a way I could understand. He was open to all my questions and answered them without hesitation. He worked diligently until the job was completed.I would be happy for him to be sent back for the next job I may need!Thank you, Carlyle!!

Jo
Review №80

Michael took great care in accessing the issue with my AC, asked great questions, and was a perfect combination of patient and quick to fix. I would give 6 stars if allowed. Thanks again!

Li
Review №81

AJ did a great job explaining everything about my existing water heater issues, as well as discussing a new one. He didnt pressure me in any way, and seemed genuine. I have had him fix my plumbing before and he was good then too!

Ed
Review №82

The technician Mike C. was awesome! feels like having a close friend doing some work for you. Asked if i wanted/needed anything before showing up since he needed to make a fuel stop . I mean that is cool friend type stuff right there. he was very knowledgeable and thorough. Mike took his time to get everything looked at and gave me a great breakdown of all of his findings. Really great work and a really cool dude. Very honest and transparent.

An
Review №83

SALT did a great job on fixing a couple of quirky electrical items in our old house. Two other electrician services couldn’t figure out but Jason Sims had it all good in two hours. Thank you!

Pa
Review №84

AJ was EXCEPTIONAL! He was timely, professional and very courteous. I enjoyed meeting with him and really appreciated him taking care of my issue. I Pray that God will tremendously Bless Him and his Family for the kindness he extended to me today.Im glad Salt has such an incredible young man on their team.

Pa
Review №85

Electrician Justin Wright did a great job in my condo. Very professional. His apprentice, Dell was great also. Very pleased. Kayla was also very thorough. She dispatches the jobs and was very organized and professional. Salt is very good and I highly recommend this group. Salt- Electrical, Plumbing, and HVAC.

Ly
Review №86

Ryan (and his other teammates) were all GREAT - they were very respectful and made sure that they inconvenienced me as little as possible!! They explained everything clearly AND they were all so good with my critters here which was really helpful!! SALT is my go-to. Have used another company but after that other big name company (with the ridiculously cheesy ads) left a purchased item completely unplugged and the box just thrown on the floor in the attic, where they knew I would likely never go and realize - I will never use that other company and SALT luckily found the issue and didnt attempt to dupe me into getting the product again, they were honest and Ill always trust them after that!!

Aa
Review №87

AJ was awesome, he did a great job explaining all the work he was doing and was able to solve the issue I had the same day. Will definitely use SALT for any future electrical issues

Me
Review №88

Aaron did a plumbing inspection and the work he did was very good. Overall, Im very impressed with his professionalism and the way that he explained the issues he found in a way that I could understand fully.Jeremy helped me install resilient light fixtures and thoroughly explained options to me. I’m very pleased.

Ch
Review №89

Ivan helped with both my annual HCAV & heating tune-ups. He was both very professional, as well as knowledgeable. When he encountered a problem with my outdoor AC unit, not only did he notify me right away, he was able to fix the issue on the spot rather quickly. Ivan was able to complete both services in a reasonable amount of time, and provided me with important next steps to ensure my home operates smoothly in the foreseeable future.

st
Review №90

The dudes were great! I had a partial outtage (thought it was a full one). I have solar as well. Nothing was working whatsoever. They were able to come in early the next morning, do an inspection, locate the issue and make the fix. Super cool guys. I told Justin that he should be the voice for their commercials. Super calm and knowledgeable. I made the payment and they were on the way. Thx Salt!

Jo
Review №91

Salt electrician Regan Carpenter showed up on time and was able to diagnose issue without any work. Provided estimate for updating GFCI’s in the future if we’d like to proceed. Great service.

Am
Review №92

Salt was awesome. Responsive, got me on the service call list within an hour of my submitting the online inquiry, and arrived within the service window they quoted me. Justin, my technician, was fantastic and walked me through everything patiently but not in a condescending or superior way. Didnt try to upsell me and really spent the time to make sure I understood everything. I will be a Salt customer as long as I live in Austin.

Mi
Review №93

Salt was quick to get the work done and Justin was very professional. We would recommend them to anyone looking for an electrician.

Am
Review №94

Eddy and his co-worker (sorry , I dont remember his name) were very professional. They arrived on time and got right to work. Eddy went over all the pictures he took and things that need addressing. He told me about all the options to get those areas taken care of. I would recommend Salt.

Ha
Review №95

Mr. DAVIS IS SO PROFESSIONAL SALT SHOULD BE VERY BLESSED TO HAVE HIM. THE SERVICE MEN THAT HAS CAME TO MY HOME ALLOW ME TO PUT MY FAITH BACK INTO CUSTOMER SERVICE.

Ja
Review №96

Aaron M. Johnson was great. Explained everything in detail for winter HVAC checkup. We had the ducts cleaned, loosing air in the system in the attic-he corrected whatever needed to be done. Different type of filter-electronic one. Cleaned up the system.Aaron Marcus Johnson I give 5 stars.*****The 2 guys cleaning the ducts I would give them 3 stars.The two guys that showed first to clean the ducts were nice, they said that Aaron was not coming and I told them they were wrong. They called him and then Aaron called me and he said he was coming.The 2 guys cleaning the ducts kept forgetting which rooms they did and which ones they didnt. They talked to much and didnt stay on track.

Da
Review №97

5 Stars Zak McDonald and crew were phenomenal.. Fixed my issue in record time. Im staying with SALT. First time Ive used them. Great Company.

Ea
Review №98

I had been struggling with an electrical issue at my home. Another electrician failed to properly diagnose, and consequently, resolve the issue. Jeremy came over and figured it out. Kudos to Jeremy who, besides being knowledgeable and competent, was polite and professional. And many thanks to Tommy Garcia for his role in figuring out a solution, being pro-active and a man of his word.

Je
Review №99

I received a postcard for $120 hot water heater inspection and flush from Salt. I called to scheduled and was able to get the same day. Dylan Wilson, and a trainee, Christine P. arrived to do the flush on my Tankless hot water heater. They were very polite and answered all my questions about my tankless. Boy, was I surprised when I found out that they were also checking my plumbing inside all for the same price. Of course, it was so they could tell me about their Maintenance plan. It cost a little more than my Previous plan but he had raise his price over 60% and it only included AC and furnace whereas Salt Included electrical, plumbing and AC/furnace maintenance so I did not mind listening. It appears to be a good deal, but I always have to do more checking before I move forward. Thanks, Dylan and Christine!

Pe
Review №100

Exemplary service. They arrived on-time and fixed a variety of unrelated problems. They had everything required to finish the job on their truck and solved everything with a can do attitude. I have used a number of service providers in Austin and this was by far my best experience. After six years I’ve finally found a company I can trust to get the job done at a reasonable price.

Gr
Review №101

Salt was great to deal with.Jeremy Barrera was always in communication and highly professional.I highly recommend and will use Salt for any of my future projects.

Si
Review №102

Due to a plumbing emergency, we needed same-day service which SALT and Christopher delivered. He remained courteous despite staying late into the night to ensure the job got done.

De
Review №103

Our experience with Jason, Brandon, and the whole SALT process was stellar! Jason was (and is) an outstanding communicator, pointing out what were positive aspects of our electrical system, as well as areas that needed additional attention. Thank you!

Ja
Review №104

Chris went over all the details about finishing my art studio. He answered my questions and let me know all abut the procedures that would be done. Looking forward to seeing the finished studio!

Br
Review №105

Salt is always top flight customer service. On-time, communicative, and professional. Not the cheapest - but worth the cost IMO.

Jo
Review №106

We called Salt Service in the morning because we had a problem with power to our new electric dryer. They were able to schedule us for that afternoon. They assigned Electrician Craig Orozco to our project. WE COULD NOT BE HAPPIER WITH HIS PERFORMANCE. He is an outstanding young man. He kept us fully informed on each step he was taking to diagnose the problem and give us the corrective action that was needed.We highly recommend Salt Service and electrician Craig Orozco.

Ed
Review №107

Andrew and Jeremy listened to when I described the issue, and started working on it right away. 15 minutes later problem solved. Two great people that were a pleasure to meet.

Ma
Review №108

While Luis came to our home as a followup to other work with Salt I am giving 5 stars because of him.His expirties and attention to detail really stood out. He understood the issues right away and was attentive to our feedback. He is a true asset to the Salt Family.Thank you Luis for your service to our home at such a later hour.

Ja
Review №109

Jason and Josh were amazing and professional. I had a doctors appt I needed to work around their response time and they went out if their way to make sure it was done quickly and efficiently. Highly recommend this company and these 2 people. And to top it off, they love dogs. Thats an extra plus!

Ch
Review №110

I had 2 Salt techs come out yesterday and today. One for maintenance on my generac generator and one for plumbing.Very professional, completed the job I needed done in a timely manner! This one is for Paul.Michael Pena did a great job explaining to me when oil change is required on my backup generator. Completed the oil change and retest of my generator proficiently.

ad
Review №111

Christian R. Came over for our winter HVAC inspection. He arrived on time, was friendly and respectful of our space. He communicated some issues he found and offered different options to address them without being pushy.

Ne
Review №112

4/19. Craig and Alex are the dynamic duo, they installed 4 ceiling fans and a ring security flood light in one visit!! They are very polite, on time skilled technicians! I am very pleased with their work and would recommend SALT to anyone looking for electrical assistance!!4/30.Garrett and Aaron checked out my air conditioner and identified and fixed several critical issues with my unit. They were prompt and very polite and worked quickly to resolve the issues. I would recommend SALT HVAC for anyone for AC maintenance and repair!!9/2024Reagan was on time, very polite and helped me identify some faulty circuit breakers that needed to be replaced. I would recommend Reagan to anyone needing electrical assistance.

Er
Review №113

Michael C. Came by today for my HVAC service. From the very start, he was friendly and approachable. He asked if I wanted anything from the service station as he had to stop for fuel and brought me a Soda.He left and came back later in the day with the part I needed, and brought me another Soda and a toy for my dog! I think the dog gets treated better by Michael than the dog does by my own family! 🤣Michael took the time to research my system and went above and beyond to make sure I understood everything.He was overall so very polite and I look forward to having “Santa” back for my next service.

Pi
Review №114

Miguel Ruiz was really good - we have a problem with low water flow from our kitchen faucet. Miguel checked out the faucet as well as the performed a hard water test. We discussed possibly solutions and steps forward using SALT Plumbing. I especially appreciate Miguel answering all of my questions about our faucet problem.

Sh
Review №115

As usual all of my experiences with SALT are great. I have used their electricians, plumbers and HVAC services with excellent results. I am fortunate to have found this company

Ma
Review №116

AJ provided great electrician services! He gave us detailed but easy to understand explanations that were super helpful. Very friendly and knowledgeable!

Br
Review №117

Justin (and Tony) were awesome. We had a problem with our outside breaker for the clothes dryer. He diagnosed the problem (lose wire) and reinstalled the breaker. Hes an ace electrician in my book. Were so thankful to be part of the Salt family! I called this afternoon and found out an electrician would soon be on the way. I had expected to have to wait a day or two for service. Justin and Salt are the best!

Mi
Review №118

A.J. was excellent! On time, courteous, knowledgeable, and efficient. Our water problem was on the “City” side, and he made all those arrangements with them for me.Appointment scheduling was easy, even on Sat. I will be using them from now on. Highly recommended!

Le
Review №119

Jeremy did a great job for me today. This SALT tech was friendly, personable, knowledgeable and really went above and beyond to help me fix the problem with my breakers. Thanks again Jeremy.

pa
Review №120

My wife and I got two faulty circuit breakers replaced same-day by Anthony and Itzel at Salt. They were, professional, speedy, and thorough. Would be happy to have them back for future electrical maintenance needs.

La
Review №121

Great job by Jason and crew of Salt, Plumbing and Air conditioning. We needed to make upgrades to our 1975 home for safety and to carry us forward in the coming years. Jason was very knowledgeable, easy to understand, and was always there for any any questions. He work with me during the entire processWe don’t usually go for any kind of membership but Salt’s Membership was a good deal for us considering we usually pay for service checks and will need more upgrades in our older home. .The job was done immediately and the crew that came out was awesome! Already done!Thanks Guys!

Ma
Review №122

Regan was so knowledgeable and professional, as well as easily & thoroughly conveying details to us. He had a challenge w/our 1937 home, and succeeded with accomplishing our goals.

Ja
Review №123

Had an excellent experience with Salt and Pete Silvas. Pete was professional and friendly. He answered all questions politely and in a way I could understand. It was essentially a pain free experience. Will definitely use Salt again. And Ill ask for Pete too.

De
Review №124

I purchased an electric range to replace my gas range. Review of my electric system proved that the current box would be a bit overloaded. Fortunately prior solar installation installed a new breaker box. They were able to move all my 220 lines to the new box saving me from having to replace the breaker box.

Li
Review №125

Ricky was great. He was 100% honest and even gave me some advice. We found the issue together. Only thing keeping this from five stars is the extreme cost that Salt wanted to charge to clean a clogged drain, but I know that’s not Ricky’s decision.

Er
Review №126

Carlyle did an awesome job replacing our busted tank hot water heatesr with tankless system and also replaced our water softener system. He gave a thorough game plan and worked extremely hard to get it done that day.

Se
Review №127

Ive had Salt come out 3 times now for various things. First time was electrical work, the team was great. Second time was for a water heater check since I purchased the membership and this time my ac wasnt cooling so Aaron came out. He was very courteous, professional and really helpful. He showed me every detail of what he was doing and explained in a way I could understand. While I feel like its been a bit pricey, I guess its in line with everything else and I understand we all have bills to pay so I appreciate their expertise and knowledge.

Da
Review №128

We had an issue with our electric service. Regan Carpenter was professional and did a fantastic job getting us fixed!!! Many thanks to Regan and to SALT. We appreciate you!!

Mi
Review №129

My SALT Electrician, Vincent Aldana, installed a 50Amp three phase plug for an EV charger in my garage. He not only installed it, he explained the 2023 Building Code changes that required a GFCI circuit breaker at the main circuit box outside. And that this would likely be a source of irritation, because the GFCI circuit breaker outside the house would sometimes shut the current down when applying a load to the charger. He explained not only how to recover from this fault, but also the possible solutions, including getting a hard wired rather than plug-in EV charger, which eliminates the GFCI breaker in the main circuit box with one in the EV charger itself, and doesnt have this problem. Thanks for the info, and the good work!

Ci
Review №130

Ryan E Paez did great service today . Excellent communication, explanation of work done and professional. Highly recommend!

Da
Review №131

Reagan did a great job of giving me an estimate for installing an EV charger and assessing other concerns in my house. We have used them for the past two years, since the ice storm of 2023.

Is
Review №132

Salt is always reliable no matter the issue (plumbing, HVAC, electric). Chris Mejia fixed our plumbing. He was very helpful in explaining what needed to be addressed. Highly recommend Salt!

Ko
Review №133

Our technician to do our annual electric inspection, AJ, was very personable and professional. We enjoyed working with him today!

Ge
Review №134

Gio did his usual great work. He made a great suggestion, very reasonably priced, that will make maintenance of HVAC a lot easier. Thanks for your expert service.

Wa
Review №135

SALT provided a fast and easy process when scheduling our appointment with them. Chris came out and was professional. He gave great feedback and prescriptive service advice for us without any pressure.

An
Review №136

Dylan fixed our plumbing issue very well. The temperature of the water from our new faucet is much improved. The function of our faucet handle is much easier. Great work!

Em
Review №137

11/1/24 - Garrett and Ross were wonderful for my 6 month HVAC inspection. They arrived on time, were super polite and helpful and completed their inspection and review within the promised time. They answered all my questions and provided common sense and useful recommendations. As always SALT delivers on customer service. Will continue to stay with them and recommend :)4/19/24 - Brandon and Alex were great. They were on time and super polite and installed 3 ceiling fans in no time. Really appreciate their service and would definitely recommend :)March 2024 - AJ and Paul were awesome. Super nice and friendly. They replaced my garbage disposal in no time and explained everything along the way. Very happy with service and will use again. Definitely recommend :)

Ch
Review №138

Jason Sims, the electrician, returned to replace a fluorescent light fixture with some LED track lighting. Jason did an excellent job. His work was meticulously performed and the communicated with me regarding the job throughout the entire process. I really cant commend him enough for his excellent and professional work. His work continues to make me a fan of SALT!

Sa
Review №139

ChatGPT summarizing our experience:---**5 Stars - Excellent Service from Gio Diaz at SALT!**Gio Diaz from SALT did an outstanding job fixing our AC. He was quick, efficient, and communicated every step of the process clearly. Not only did he get our AC running smoothly again, but he also did it at a very reasonable price. Its hard to find such reliable service, and Gio really exceeded our expectations. Highly recommend his services to anyone in need of AC repair. Thanks, Gio!---This review should highlight Gios professionalism and value to future customers!

Fr
Review №140

David was extremely knowledgeable and personable. He did a great job answering our questions and working with us.

Ti
Review №141

They came by. And gave me straight answers . Both guys knew what they were doing and had a real concern about what was going on with my pipes . Good guys , great job .

Ad
Review №142

Unless Zak moves to another company I’m never hiring an electric company that is not Salt again.Tony was also great. I just didn’t have as much interaction with him.And the company themselves handled everything really well. Their administrative staff and the procedure process runs smoothly.Only complaints are there’s not a tip option when paying and the mandatory answering phrase about lighting up my day is cute but maybe the customer service folks could come up with a few suggestions so they have other options. I’d be so sick of saying that 30 times a day if I were them.

Sa
Review №143

Blue was professional and friendly. He explained everything he did and completed the job as requested. Highly recommend Salt Services.

Ma
Review №144

Quoted over 3500 for an EV charger install. This was the cheap option as well. Their solution was to route wire through conduit on the exterior of the home. Absolutely disgusting how they would quote such a ridiculous amount for the shoddiest work. Dont even waste your time getting a quote from these guys.

Te
Review №145

Jason and Estelle did a great job as far as I can tell;) they were very kind, thoughtful and professional!

Ch
Review №146

Needed to bring SALT electricians out again (see my Review below), and it was again a 5-Star experience: Jesse and Enzo were both spot on, and all is well.

Ta
Review №147

SALT has been fantastic to work with so far. They are super thorough and go through everything top to bottom to make sure you’re aware of any issues going on.Tim for electrical and Miguel for plumbing have been super professional and timely.The service and quality of repairs has been great.As far as cost they are about 40-50% more expensive than other quotes or services I’ve received so proceed accordingly.I would highly recommend them for maintenance and routine services.

Di
Review №148

He was professional, and patient explained each step of what they were doing what they’re findings were took copious pictures of the damage

Ji
Review №149

Thank you , Salt for your great work Jason, Joshua, Tommy were outstanding to work with. Thank you again. recommend them highly.

Ka
Review №150

I called Salt because I saw the $99 commercial advertising for unclogging a drain. I wanted them to unclog bathroom sink and bathtub. The estimate was $958. Needless to say I was very surprised. I said no to the bathtub but I paid $500 for five minutes and they only needed to use a snake. I feel very ripped off and foolish for believing the ad. I will never call them again and I’ll be sure to spread the word to my friends. Very unhappy costumer, Karen Hunt

S
Review №151

First time service from Salt plumbing. Chose Salt plumbing after seeing their billboard on IH 35, and reading their google reviews of satisfied customers. Drew was very through, did a great job and provided great service. Highly recommend Salt plumbing.

mu
Review №152

Carlisle is incredibly friendly, punctual, patient, and explains everything thoroughly. He has my utmost trust with his knowledge and customer focused mindset.

Pe
Review №153

Paul did an excellent job. Turned out to be much more complicated than originally thought but he labored on it for 4 hours when I think many would have given up. Outcome: problem solved with excellent results.

Jo
Review №154

These guys are incredible. They did such an amazing job and AJ in particular is a stand out professional. I would highly recommend the service to anybody.

Ro
Review №155

Christian Ramirez serviced our HVAC system to repair some items from an inspection report on the sale of our house.He arrived at the scheduled time, very friendly, took care of what was needed in a timely fashion!

Al
Review №156

Appreciate how quickly SALT can get us scheduled whenever we’ve needed service. Aiden, Alan, and Eddie were very thorough and professional. Before and after photos, and the video summary of the job were super helpful.

Ga
Review №157

Great customer service. Very knowledgeable and professional. Took his time explaining and working. Excellent service and job well done! Thank you so much for a great experience.

Za
Review №158

Garret is very patient and knowledgeable. He listens and guides you through the work being done. I cannot give enough credit to his abilities and customer service. Thank you Garret and thank you Salt!

Ma
Review №159

Never had a better service experience. Technician was on time, knowledgeable and very helpful in explaining our issues. Going with Salt for all our home maintenance from here on out.

Ri
Review №160

Anthony was terrific in every respect! He arrived earlier than we expected. He communicated in advance everything he was going to do to solve our problem. He was very knowledgeable, professional, polite, courteous, thorough and we felt very comfortable with him doing the work. Really great, and again explained all of our options.

ga
Review №161

Anthony was punctual and very knowledgeable:. He was an expert in every way. I have already referred a contractor friend of mine. Excellent!!

Ju
Review №162

Seth did an awesome job walking me through my service options for my HVAC system. He’s extremely thorough, friendly, and thoughtful. I’ve been incredibly impressed with the SALT team overall.

Ha
Review №163

SALT and their fantastic techs, Alan and Tryston, made a clearly thorough inspection of both HVAC systems. Their report, maintenance, and suggestions for improved performance were well-explained. Highly recommend SALT and their professional support.

Ro
Review №164

Was a salt electric monthly subscription member for almost 2 years. REALLY UNHAPPY WITH THE LAST SERVICE I RECEIVED.My AC had a problem and would stop running for several hours during hot days. I schedule 2 off hour visit from salt, which cost like 400 dollars total for the off hour fee.The first time the technician install a drain trap for $400 and it seemingly resolve the issue TEMPORARILY. The AC then stopped working again in less than 3 months. So I paid the off hour appointment AGAIN for a diagnosis which cost 200. WELP, the technician said he thinks this is a compressor issue and the best way is replace the whole AC unit, which would cost at least 10K.HOLY CRAP. I was like this is insane, so i called another AC company for check. They said there was NO PROBLEM WITH THE COMPRESSOR. The flood pipe was just clogged and needed to be clean. It only cost 300 and my AC had been working well ever since.AVOID SALT ELECTRIC. THEY GIVE BAD REPAIR RECOMMENDATION THAT WOULD COST YOU SEVERAL THOUSANDS DOLLAR. I pretty much wasted my money on their monthly subscription

Sh
Review №165

SALT employees are always great. Communication before, during and after is excellent. Really happy with the service.

jo
Review №166

Zak did a wonderful job - I called an electrician because electricity is not my dance space. He was thorough and clear in his explanations to me and Im very happy that I was blessed with his service and knowledge.

Ha
Review №167

Extreme pleasure to work this week. Regan was very knowledgeable, communicated very well and honestly. He was very professional and explained the work to be done. I have used other SALT personnel and have been equally happy with their work and personal interaction. I will continue to with Regan and SALT without hesitation.

Ja
Review №168

Michael was very very patient as he tried to determine why our a/c had all of the sudden stopped working. He took the time to understand why the system stopped working, more than likely because of a power failure and trip to the house and a/c system, and upon learning why he suspected the problem occurred, reset the a/c system, ensure it functioned correctly and like before (running the diagnostics and initialization procedures), and ensure the compressor also worked as it should given the probable power surge the night before. He also took the time to explain all of this to me. I always enjoy working with SALT technicians, whether plumbing, electrical, or HVAC, because I feel like they take their time to do the work, correctly. I highly recommend SALT.

De
Review №169

SALT has always given me excellent service and quality. I highly recommend. Tommy Garcia was wonderful today (1/18/2025) He diagnosed and fixed problems quickly and explained what my electrical issues were.

Ti
Review №170

Same day appointments at no extra charge? No attempts to needlessly upsell? Honest techs? Respect for my time? All of this and more, have been my experiences. Whats not to love about SALT? Thanks for taking such good care of us!

Mi
Review №171

The technicians came out and diagnosed my problem within minutes. Explain my options to me in layman terms, which was very helpful. I certainly will be calling them back with other issues in the future.

Su
Review №172

Knowledgeable, explained everything in a way that a 70 plus year old could understand. Very polite. Glad that I chose SALT

Da
Review №173

Michael was punctual, polite, and friendly! He took the time to remove the cover of the unit that was inexplicably sealed in the installation. This allowed him to thoroughly test and inspect the unit . He observed that the unit was aged and was in need of help. He offered several options and was patient explaining what they were and how they would help. Solid professional technician!!!

Pe
Review №174

Jason Sims communicated with me great, he kept me informed on his arrival. Jason showed up on time with Lucy and went through what was expected. They did a complete inspection inside and out. Very professional and really the nicest people I’ve met, Salt should be grateful they have them. The problem was solved and I will continue to use Salt as well as recommend them whenever asked.

Du
Review №175

Chris Asturias from Salt was very knowledgeable and polite in helping me choose the right HVAC system for my home.

Pa
Review №176

Prompt service during the holiday period appreciated for our dysfunctional lighting fixtures. Regan creatively converted us to LED lighting from a large florescent fixture in the kitchen.

Ma
Review №177

Garrett and salt are awesome! They’re very thorough, they always take the time to explain everything, and they’re always so kind! Highly recommend.

Do
Review №178

We have used SALT for our electrical and HVAC needs. Their electrical side of business has thus far been awesome because of the one tech we have used since the beginning OJ aka Oscar.The HVAC has been a nightmare from the time we had the new system installed. We have had a tech out to fix something with our new AC unit at least 2 1/2 - every 3 months. I’ve had a tech (Richard) make me cry on more than one occasion. Granted he’s no longer there but most interactions leave me in tears because they don’t hold up to their side of what they say. Basically they are liars.I had an experience yesterday with Johnny. I woke up to go to the restroom at midnight and heard a drip. Thought it was possibly from the faucet. Walked to the sink and stepped in a large puddle of water. Looked up and water was dripping from the ceiling. Woke my husband up and we went upstairs and there was a steady/fast drip from the AC unit and everything was drenched and there was a 2 inch puddle of standing water. I called SALT (at midnight) and left a message . I called again at 8:08am and was put through to Johnny who said we would be put on the urgent to high priority list and that after the tech came out they would send out the sheet rock guy. This threw me a bit because we’ve had a lot of work and holes have been left because “they don’t do Sheetrock”. I even said “oh wow, y’all do Sheetrock now?” And he said yes. At 9:59 I called again to see where we fell on the list because I figured being this was urgent/high priority someone would been out already and I had doctors appointments in the afternoon. Like taking my dad to chemo and having an infusion myself. I was told 11-2pm. Now I have to figure out what to do about our appointments. 1:56pm the tech calls to say he’s 45 minutes away. Arrives ar 3:06. I called Johnny at 2;22 and said you know it’s getting late, is the Sheetrock guy still coming out! He said yes-he promised. They just have to verify the water damage is in fact from the AC. The tech verified it was from the AC. (I had left to get my daughter from camp). When I got back the tech said Johnny said the Sheetrock guy would be out Monday. I called and spoke to Johnny and he said that the Sheetrock guy is actually an outside contractor and since it was so late he wasn’t able to do our job. So Johnny lied about 1. Having a Sheetrock guy working for SALT 2. Lied that all the work would be done yesterday 3. Lied that we were urgent/high priority-he said that other people were scheduled and we were being worked in. When I asked if we got a general contractor to come and do the work SALT would pay for it he said yes so I asked him to email me something that backed that up he said he couldn’t do that but to give the person his number and have them email the invoice I laughed because with nothing in writing he could say he never said that and we’d be stuck with the bill.When I say that a tech has been out to work on our AC unit every 2-3 months since installation I’mnot exaggerating. We’ve had so many issues I’ve been asking for the last few months when do that call this a dud and replace it with a system that doesn’t require us having to deal with them so often. No response or they talk in circles.When they were out on the 13th I spoke to Jonny and he said “it looks like there’s never been a maintenance done on the unit and that should happen twice a year.” So I had to pay for the maintenance. They were out on the 13th because our unit stropped working again.If I would have known that we were going to have this much trouble not only with the unit but with the turnover rate, the way issues are handled with SALT and how we are spoken to we would NEVER have gone with them.

Ri
Review №179

Excellent service. Great communications and fast response. Replaced my water heater along with electrical work in a 24 hour period.

Cl
Review №180

We reached out to SALT to install a Tesla charger, that already has all the wiring for it at the house. Just needs to be connected and mounted to concrete wall. They told us upfront it would be $99 just to get an estimate, we were ok with this because they said they could do same day and we were willing to go with them even if the bid was slightly high. However they quoted us an astronomical price of $3500 to mount and connect one charger. We received one bid from ABC that was $1200. Decided to go with another company that bid us $700 after seeing it’s a simple job. We felt ripped off by the $99 to come out and bid (which took 5 minutes) considering they gave a bid no one in their right mind would go for.

El
Review №181

Ive been dealing with SALT for about two years. My calls are answered promptly and both the plumbers and electricians have always arrived within our scheduled window, or earlier when possible. Their explanations have always been clear and both plumbers and electricians have been friendly and professional. I like SALTs practice of offering three levels of service at different prices and I have never felt pressured to pick the highest or to schedule immediately. I recently had a new water heater installed. There was a problem with the installation and they responded quickly and fixed the issue with no additional charge. Theyve also been considerate about my budgeting concerns (work needing to be done but quarterly taxes due). I highly recommend them.

Do
Review №182

Updated review. Had an issue with original plumbing. Manager called and did the right thing. Promptly sent someone out to fix the problem. Very nice people and good team.

JT
Review №183

Tech Justin was outstanding - professional, knowledgable and took his time explaining everything - would highly recommend the company and Justin to anyone - Thanks for a great service call!

Ju
Review №184

Anthony Salazar and his apprentice did an excellent job addressing our electrical needs. The ballasts in our two 42-year-old fluorescent light fixtures that are recessed in our kitchen ceiling were causing the lights to flicker and light up slowly, or sometimes not at all, when turned on. Mr. Salazar recommended replacing our outdated fixtures with maintenance-free brighter LED wrap lights. The old fixtures were removed and the new ones installed quickly and professionally! The difference between the old and new fixtures is like night and day!!! ...absolutely amazing!!! My husband and I are very pleased with Mr. Salazars recommendation, his expertise, and his professionalism. He and his apprentice were extremely courteous and personable, and their customer service was excellent! We highly recommend SALT Service Company and will definitely contact them for any future electrical needs we might have!

Ta
Review №185

I’ve battled a bad solar circuit breaker for over a year. Multiple failed solar company attempts and one thing after another. Trust Justin to discover my breaker was about to catch fire. Another great job by Justin and Salt. Thank you Justin for your kindness, professionalism and most of all your generosity of spirit.Blessings to the Salt team,Tamara

Da
Review №186

Drew is polite, courteous and extremely knowledgeable and fixed and adjusted all my issues. I’ll be using Salt again for other areas around the home.

Mi
Review №187

We had a minor plumbing issue and the technicians were very nice, knowledgeable, and thorough. A great experience!

Sh
Review №188

Seth has always done a great job for me. I asked him to replace a ceiling fan but keep the remote control from the old fan. He was able to do this and make sure that the remotes still worked properly. SALT is always prompt, courteous and efficient.

Ri
Review №189

AJ Salapong with SALT Plumbing was very courteous, professional, and knowledgeable of his trade. He explained everything along the way and did an excellent job of installing a new PRV and getting our water back to the correct operating pressure. I would hesitate to recommend AJ/SALT Plumbing.

Ch
Review №190

Vincent was very knowledgeable regarding my ceiling fan receiver/transmitter issue and resolved problem in less than 30 minutes.

Ci
Review №191

Alan Vences and Ray, who came out were prompt... called, texted there is great communication with this organization.On time... Very professional you feel safe and protected with these guys in your home.They checked all my electrical and are going to work on my plumbing as well.They have these services offered and the communication between them and their own company is so prompt.My questions were answered fast...and theyre having more people come out to work on the plumbing.They both did a fantastic job and even got me hot chocolate in the morning what more can you ask for.A+++ Salt.

Du
Review №192

Prices are extremely high for the work. Generally very friendly service and quick to get someone out. They are trained and ready to upsell you like crazy and way over price things.

Le
Review №193

Jeremy did a very thorough job with his evaluation of Hvac and recommended a bunch of items address. At the same time, he segregated the actions between critical and nice to haves and did not pressure me to do any extra repairs. The team was able to correct the most urgent issues and went above and beyond in doing so.

Ka
Review №194

They were available to come out on Sunday which is very important. Jeremy was very professional, on time, courteous and explained everything in detail where you were able to understand. Have used SALT twice and will use them again. Both Jeremy and Tommy who assisted me were GREAT!

Ba
Review №195

Carlyle arrived on time. It was good to see a familiar face, as he had done some work on our plumbing previously. He took care of the new issue, explained why it had happened, and then went over some other sites in the house, which gave me some confidence in our heating and water-filtering systems. I really like having one-stop shopping with SALT (plumbing, electricity and HVAC). Very convenient.

Tr
Review №196

Seth came over the first day, we went over the issues in my condo. I did not realize how many problems I had let stack up over time. Very helpful. Picked a plan that worked for me.Greg came over with another individual and installed the new panel, lights, plugs. Explained what a modern panel does. Used to 40 year old ones. Made sure everything looked good and met my expectations. Left my place cleaner than when he arrived.

Ja
Review №197

Brandon was supportive and helped me get a clear picture of our house and its electrical needs.We have two big projects to complete. I knew our house was not done well because it was a model home. So, despite the huge increase in price for services, we plan to get the house secured. Thank you.

Pa
Review №198

Im sure they do good work, but the quote was much higher than from other plumbers, for a new water heater.

Na
Review №199

Had a great experience working with Craig Orozca! I had to get an outlet installed in the attic and he was really helpful and professional throughout the whole process. He took the time to answer all my questions and I would rate the service 10/10!

Information
44 Photos
199 Comments
4.8 Rating
  • Address:901 S MoPac Expy, Austin, TX 78746, United States
  • Site:https://callsalt.com/
  • Phone:+1 737-257-4328
Categories
  • Air conditioning contractor
  • Air duct cleaning service
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:8 AM–8 PM
  • Tuesday:8 AM–8 PM
  • Wednesday:8 AM–8 PM
  • Thursday:8 AM–8 PM
  • Friday:8 AM–8 PM
  • Saturday:8 AM–8 PM
  • Sunday:8 AM–8 PM
Service options
  • On-site services:Yes
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