Chill Time Ac & Heat

Used Chill Time a few years ago and they have contacted me a few times about servicing my AC unit for the winter/summer. I did not take them up on it as they did a standard $90 service charge and just told me Dirty filter made it freeze up. When I suspected something was wrong and the 24x4 filter had been replaced three weeks ago and I suspected I needed duct work as I have been having a problem with the HVAC recirculating air in purge mode constantly and freezing up and not cooling the house properly. I was told by them and others it was due to dirty filters or outside unit causing the unit to freeze due to bad circulation. However after getting a couple overly high quotes for damper replacement with another company I went and diagnosed the system myself and found the manual/passive damper on the recirculation had been sabotaged sometime in the past so that instead of the weighted arm pointing down to close and letting air out if the system encountered pressure it had been unscrewed and was pointed up meaning it could only go left or right, both of which open the valve causing the unit to freeze. I have no idea which company or who did this. But none of them reported it to me as part of their inspections and service fee of the unit.Called me up asking why I left this review explained that this issues was present last time I called him out a year ago and since then I have had two other companies out and none of them checked the barometric pressure valve and he read back the invoice from when he blew out the line on the drain pan as it had flooded and how he could have done this, I counter I dont know who did this as there have been four companies out in as many such years and not one of them checked to make sure this arm was functioning.Told me that that the unit was not repaired and needed work still to which I countered that it only needed to be propped open until the ice on the coils evaporated and now the unit and dampers are working correctly and better than they have in the last few years. To which he continued to ask how I think he could have done this and I countered again I didnt think that he did it but instead that he and three other men all missed the sabotage on their inspections in the last two years, to which the question was again asked and I finally replied you know what at this point you convinced me! I think you did it now what? and he was aghast and hung up. Though that is impossible as he was one of the first companies I called out when the unit first froze up bad and the pan filled up with water.What struck with me however was he said he would have fixed the barometric bypass damper if he had been allowed to replace the other zone two dampers as originally planned but I made this review. How was he going to fix something he didnt even check or know about?

I highly recommend their service. My AC was leaking really bad and it’s old. I had 4 technicians out including the home warranty service. No one could fix it. They all immediately tried to sell me a new system instead of getting to the problem. Mr. Davis went in actually took it apart cleaned it and blew my line (something the others didn’t do). They took pics of my coil and said its dirty and old so you need a new one; not bothering to put in the work to figure out the issue. Now it’s working perfectly fine and I don’t have to buy a new one. Thanks again Mr. Davis! 3 years later and here i am again 8/8/24 and they deliver every time! Reasonably priced and they fixed my AC motor and got me up and running. Thank you for your great service!!!

Quick, fast, & professional service!This team came out and was done in under 1 hour!Thanks MrSed and Son you guys have a forever customer with us!

Sedrick is very professional and very helpful. He has been serving my units now for several years always goes the extra mile. Today he installed a new AC unit it’s absolutely wonderful my house is finally cool. He and his employees stay until everything is working correctly. I will continue to use Chill Time for maintenance. Week done!

Just can’t say enough good things about Sederick with Chill Time. We used him to replace our HVAC unit that was very tricky to install. We were frustrated after getting quotes from 2 other HVAC companies who couldn’t take care of us in a timely manner (we had been waiting almost 4 mos supposedly for the unit to be built). Sederick came highly recommended and quickly we could see why. He was professional, prompt and courteous and certainly knew what he was doing. He installed our new unit at a 25% savings over the other guys and in no time at all it was replaced and working great (he ordered the unit to be built and had it within a week). We highly trust and recommend Chill Time!!

Sedrick has been servicing my HVAC for approximately 8 years. He is professional, honest and hardworking. When I had an emergency issue with my A/c he was out servicing it the next day. I have recommended him to all of my family and my husband’s company also uses his services. He has installed my inside and outside units over the years and performs semi annual check ups on each. I have never been more satisfied with a company before.You will not find a better HVAC professional!!

Sedrick from Chill Time install my unit years ago and does the semiannual maintenance. He gave me great pricing on the install after dealing with my home warranty company for months. Chill Time saved the day! Now they maintenance my units saving me even more money.

I received an estimate and after the work was completed there were no surprise charges. This company gave me an accurate diagnosis of my problem and didn’t attempt to screw me over like another contractor attempted to do. I will definitely recommend this company to friends and family.

Sedrick came and got my system up and running and helped me trouble shoot a wiring issue I had. He is very knowledgeable and friendly. I highly recommend if you need HVAC help.

Fantastic experience with Chill Time. I needed to replace my unit. They quickly provided an estimate and the job got done faster than anticipated. Very happy to have a fully functioning AC system again.

Very pleased with Chill Time! They came highly recommended, were responsive and professional. They kept their word on not only cost, but also time frame for install date as well as the time they would arrive and how long it would take.Extremely pleased. Would highly recommend. Will absolutely use them for maintenance.Thanks Sedrick!

Tech was prompt and professional, quickly addressed the issues I had with my ac, gave me an accurate quote of expenses, and had me up and running in short order. I was not sold anything I didn’t need, and was advised on possible actions I might need to take in the future. Will defiantly be my FIRST and only call next time I need my ac worked on. HIGHLY RECOMMEND.

Chill Time has been servicing my Ac&heat unit for about 3 years now and I Love the service. I dont trust anyone else. I just recently got a new unit installed and I couldnt be more happier. Thank you Chill Time!!!!!

Thanks to Randy and Time to Chill for coming out and repairing my ax unit. Randy was very professional and the customer service was excellent. I highly recommend Time to Chill if you want great service.

Sedrick is very knowledgeable. He found and showed me what was wrong with my A/C unit and to fixed it. I highly recommend Sedrick for anyone looking for a honest knowledgeable A/C tech.

I was panicked about my heat going out before the coldest temperatures of the year arrived and he came out the same day, diagnosed the problem and completed the repairs. He also wore his mask which I appreciate as I have a 5 month old and 7 year old at home. I highly recommend him

They are extremely prompt and do great work. They never try to up-sell on unnecessary service. I use them for my home and business. I have recommended to my neighbors who have also used their services.

Very professional and responsive. Chill time installed a new AC and heating unit in my house and gave me a much better price than anyone else I had spoken to and he completed both inside and outside unit install in about half a day.

Very respectful and professional. I’m working at home and he worked quietly. I didn’t feel disturbed or distracted. Saw immediate results in cooling of home as soon as he was done. Would recommend again without any reservation.

Randy displayed exceptional customer service and was here right away to fix my AC. Thank God it’s over100 degrees.

Couldn’t be happier with the service that I received from Chill Time.

Fast Service