5-Star Review for Snow Bear Heating & Air ConditioningWe had an amazing experience with Snow Bear Heating & Air Conditioning during Thanksgiving! Our furnace stopped working right before the holiday, and we were worried about the cold. Snow Bear came to the rescue, providing fast, efficient, and affordable service. The technician arrived promptly, diagnosed the issue quickly, and had our furnace up and running in no time—just in time for the holiday! Their team was professional, friendly, and really took the time to explain everything. We couldn’t be more grateful for such excellent service during such a busy time of year. Highly recommend Snow Bear Heating & Air Conditioning for anyone in need of reliable HVAC services. Fast, affordable, and top-notch! Thank you, Snow Bear!
5-Star Review for Snow Bear Heating & Air ConditioningI can’t say enough good things about Snow Bear Heating & Air Conditioning! Our furnace stopped working on Thanksgiving, and we were worried about the cold weather. We called Snow Bear, and they responded immediately, offering fast and efficient service even on a holiday. The technician arrived quickly, diagnosed the issue, and had our heater up and running in no time. The service was affordable, and the technician was professional, courteous, and extremely knowledgeable. We were so relieved to have our heating system working again just in time for Thanksgiving dinner! I highly recommend Snow Bear Heating & Air Conditioning for anyone needing furnace repair or heating services. Fast, reliable, and affordable—definitely the best in the business! Thank you, Snow Bear!😁
We had a condenser unit replaced in Aug of 2019. at the time Daniel’s heating and air who changed names to snow bear. The unit is out and was not registered. My paperwork says 10 year parts warranty. I was informed today by snow bear it’s up to the home owner to file with the Manuel and warranty paperwork I was given. I was never given any manual. So fast forward to today. It’s up to us to replace a unit that should still be under warranty. So beware if you do business with snow bear. As long as they got their money it’s all good. I would highly discourage anyone from using this company.
Fake reviews....did me very badly when I worked with them so much so I never went back to the profession....I was young in the field and was eager,I moved 4hrs away to join them and start my life over and Daniel pulled the carpet from under me and fired me with a fabricated story. This was a few years ago and by the grace of God I am doing well...but this place absolutely killed my spirit and self confidence in a ways I cant fully express.Took what felt like a blessing from God and turned it into depression/anxiety and lack of self confidence and Daniel absolutely didnt care.
Trent has been great all three times we have called. We were selling a house and he cleaned and added refrigerant to that system. We then made an offer on a house and he came out during inspection period and identified several issues. His report helped us in negotiations with sellers. He then made repairs after we closed. He is professional, knowledgeable, communicates well, clearly loves his job and takes pride in providing excellent customer service.
Kevin really helped us out in our time of need. He did a great job diagnosing the issue and truly went above and beyond what we could have asked for or expected. We had a great experience with Snow Bear and would definitely recommend.
They were very helpful in a very stressful time for us, needing a full HVAC systen replace. The lady I spoke with on the phone walked me through everything and was very patient. She was very honest and told me the truth even when it was a hard truth to say, never blew smoke up my rear. When everything was ready to go the installers got to the house at 11 am and stayed until midnight and made sure everything worked and walked us through how the new system worked. As I said this was a very stressful ordeal and Snow Bear was very professional and helped us get through it. I highly recommend them and will speaking highly to anyone I know moving forward that has issues with HVAC issues.
If Daniel keeps technicians like Aaron M. and Davian G. on his team, we will be lifelong customers! We bought an older home (1937) in Wolflin 1 1/2 years ago. The home is so large that it had 3 heating and cooling systems who have seen better days for sure. We have used Daniels Heating & Air for 2 system replacements thus far and couldnt be more pleased!Aaron and Davian were involved in both installs and, quite honestly, they are perhaps the most respectful and pleasant young men we have ever encountered on service calls. Their work was exceptional as well. They kept us informed every step of the way throughout removal of the old systems and installation of the new ones. If there were any delays or hiccups, they communicated that as well as what the plan would be.Im secretly hoping the last system dies soon as we will definitely have Daniels Heating & Air do the work again. AND... Im requesting Aaron and Davian by name to come back out. Great guys... you wont be disappointed!
I got a new HVAC system about two years ago. I’ve had nothing but troubles with it. Every summer and winter I have to get someone to come out to repair it. Getting ahold of someone to schedule an appointment is difficult and it’s impossible to get ahold of anyone on the weekend. Paying for something that cost near 13k and has never worked probably is ridiculous. Also come to find out they never offered me any of the rebates. In my opinion it’s a shady company.
SnowBear is easy to work with and got our system back up and running the same day. Fair price.
5 Stars!I had an amazing experience with Snow Bear Heating and Air Conditioning! My furnace stopped working just as the cold weather hit, and I was in desperate need of a repair. They were quick to respond, and their technician was professional, knowledgeable, and efficient. They thoroughly diagnosed the issue and had my furnace up and running in no time. I really appreciated their honesty and transparency throughout the process. I highly recommend Snow Bear Heating and Air Conditioning for anyone in need of heating services. Thank you for the excellent service and getting my home warm just in time for the winter
Purchased the new system towards the end of last summer. Good price and the techs sent to remove old system and install new one did a great job. Very patient with me and my questions and suggestions. lol. Turned system on for the first time this year and no cold air. Called them up and a tech called me back promptly and helped me find the simple fix. Good job guys. Appreciate the service
Absolutely worst company! If I could give no stars I would. We got a new ac from them 3 years ago, and have had them come out and check the unit every spring from them, this past 2023 spring they advised my husband that everything was fine with our system but we would need more freon at some point. I reached out to another company to come and look at it this time since spring has started and temps are starting to come up. The technician from the other company advised that, that when the system was put in yall put in some low grade cheap refrigerant that nobody uses anymore. The freon was so low that it wouldnt even read on the technicians gauge. Also the lines were never sealed off so we are continued to leak all the freon out of our unit! I will never recommended this company to anyway. Thanks for screwing people out of money so sweet of yall!!!
Dan did an excellent job! He was on time and professional. He was very fast to diagnose the problem and was ready to fix it! He fixed it very fast and walked me through what more we could do to ensure our AC stayed in good shape. Overall GREAT service!!
Daniel, responded to my emergency low Freon in my home A/C system with the best time I’ve ever had her in Central Florida specifically Orlando. Very professional and explained how things worked inside and out. Which can help me and the A/C system in the long run. I will recommend Snow Bear heating and air conditioning repair to all my friends. I honestly felt more like a family member with his help then just another customer.
I waited for 5 hours, the tech never showed, the girl in the office was extremely rude and unprofessional. She said she would check in the status of the tech and call me back, not only did they not call me back, they stopped answering the phones. The only good news is that I was able to get a refund, but why did they charge me in advance anyway? Horrible customer service and extremely unprofessional. I will not use them again.
Thank you very much for your service!!!Kevin was amazing!!!!He was very professional,knowledgeable and answered all of my questions!!!So happy that he’s on your team and I will continue to use you as my go to in HVAC services!
I had problems with my air conditioner, so I called Snow Bear on Saturday. They sent over a technician, which diagnosed the problem as the ACs drain being clogged. They offered to unclog the line and install a new thermostat for a total of $600. We decided to do that, and after he was done, I went up to check the AC, and it was still leaking, which the technician had assured me that it wouldnt anymore. I called them back, but they didnt pick up. I called them again the next day, and they told us that they didnt have the necessary parts when he came to fix the entirety of the problem, so they just fixed what they could. If we had known that they needed more parts, we would have waited, so the job could be fully completed, but instead they decided to rip us off and fix something that wasnt even an issue. After calling back again, they now want to install an entire new drain line. If this was the issue beforehand, why didnt they just offer to do this the first time, instead of making us spend $600 unnecessarily. They were not only very unprofessional, uncooperative, and unresponsive, but they were also dishonest with their customers. I wont ever be calling them again for their services.
I’ve personally used snow bear at my home and had a great experience. But my moms home warranty sent them out to fix her air conditioner and it has been a nightmare. They sent a tech names Jacob, while he was a nice guy I’m not sure he knew what he was doing. He came back twice after thinking he fixed it when he didn’t. Came back and replaced the thermostat but without an hour the thermostat went completely black and doesn’t work. And when she called back for a third time he said he would try to make it back before he was done for the day and never did. Now this morning she called first thing and apparently he’s off today 🙄 and now they’re (Karen) is saying they can’t send anyone until Tuesday next week. It’s over 100 degrees everyday right now and it should have been fixed the first time they came out. Not only are they not fixing the problem, the office lady always says she’ll call back and never does. The whole thing is very frustrating.
Our heater stopped working in January when it was so cold, I called several places and no one could get here. I called Snow Bear and they got here the same day and fixed it! The technician was helpful, we discussed our need for a new AC unit, and he took pictures. I spoke with Karen over the phone, we agreed on a unit, they were here the next day and completed the installation. The customer service is excellent, from Aubrie, Karen, Josh and Dan the owner, they stayed in communication through out the process, followed up to see if we had any concerns, or issues. All in all this was the smoothest installation we have ever had! I will totally recommend them for ANY heating or air conditioner issues! Thank you again Snow Bear!!
Dan was AWESOME and very professional! I knew about how much my bill would be ahead of time and what the issue was. It was repaired in a timely manner and I am a very satisfied customer and will definitely use him for future repairs and service and highly recommend this company!
Aaron was very personable. I felt comfortable with him in my home. I could trust that he quoted a honest price for my repairs. He also gave free advice on my system for future maintenance. Very Pleased with his service! Will be a returning Customer!!
All I can say is wow thanks for the great service Daniel. Not only did he show up on a Saturday to help our heating and air conditioning issue but his detailed explanation of what we were getting in the repairs were outstanding. Its always nice to know I can rely on local services, to be prompt and on time. I highly recommend Daniels heating and air conditioning to anybody that needs service done in a pinch, especially on a weekend. Plus all the other services they provide. JP
This is a great and reliable company, with me being a new home owner I was worried about be taking advantage of. Daniel serviced our heating issues. He came in on time ( masked up), very professional and knowledgeable. He found the source of our issue in no time. They accepted my warranty too with no problems. And to top it off the 1st time service call fee $7. You cant beat that! Big Thanks to yall!
Daniels Heating & Air did an awesome job on installing my air/furnace system from start to finish. They installed the unit I wanted and setup my system to maximize efficiency. Everyone involved was exceptionally helpful from Dan to Karen to Logan and his team. I would recommend this company to everyone, they worked in extremely cold conditions and got us heat right away. They were highly recommended by Home Depot. Logan, the technical expert was very knowledgeable. Dan spent time showing us exactly what needed to be done. Karen was very personable and worked to meet our needs. A big Thank You to your company!!!!
Aaron and Logan were so courteous and professional. We took advantage of their tune up special and are very pleased with the work they did. They even answered my little ones questions as they went along making it a great homeschooling day! They made sure that we were satisfied and that we didnt have any questions or further needs before they left. They dont try to sell unnecessary items and the price they quoted for a new installation is the best weve heard in town for a top of the line unit. Well definitely be recommending them and look forward to continued business.
Received quality service! Josh was my technician he was great to work with. He was able to resolve me A/C issue very effectively. Overall professional, responsive, and explained everything thoroughly!
These guys are good. fast, friendly, and the price was not jacked up like a couple of the other companies i called. Daniel showed up right on time and got our problem fixed within 20 minutes. and stayed around to monitor it after that and check for leaks. thanks for saving us from the heat, my wife is happy again!!
Daniel and his staff are knowledgeable, friendly and professional. Daniel was willing to help us on a Saturday when our air conditioner stopped working. He gets the job done quickly and correctly! I highly recommend Daniel and his staff!
I had arranged for a mini-splitter unit to be placed through Home Depot who referred me to Snow Bear to install the AC. The install was set for tomorrow and they told me I needed an electrician so they sent one over to look. I paid him 1/2 down and then in contract it says I hired the electrician who has an expired license. Snow bear employee Karen said it was my choice and the contract is what it is. Now, they have taken me off the schedule and I have to start from scratch. I have never dealt with such a shady company.Buyer Beware!!! They charged my friend 1100.00 for three pounds of Freon that never cooled her house. She has used this company for years and years and she too has moved forward to Licensed professional work using a reliable company as I am doing.RUN RUN RUN FAST FROM THIS COMPANY
Daniel saved the day for us. Our AC was not working, the house was 82 degrees. I called made an appointment with with his friendly staff. Daniel called and said he was able to arrive early. He is very professional, knowledgeable and friendly. He had our AC up and running before I knew it. The price is very reasonable. He called the next day to make sure everything was still working good. If you have any heating and air problems I highly recommend Daniels’s Heating and Air!
Put in a call to our home warranty to get our AC serviced and they responded to me that Daniels air would be taking care of us and they did just that. Extremely professional, friendly and showed up on time. Repaired our AC and even pointed out suggests that need our attention at some point, but didn’t press to sell. We are very pleased and WILL be using them again!
Daniel really knows his business! He was prompt, he was thorough, he was very pleasant to work with. Our air conditioning went out on a hot day and he made an evening call to come and fix It. I would highly recommend him to anyone!
Mr. Dan was wonderful! With our AC and heating malfunctioning, he was able to meet with us in no time to see what exactly was going on. He came back the next day to replace a part that needed fixing and was able to correct the AC and heating! Amen! I would highly recommend Mr. Dan and his impeccable service and skills!
Being new to the Amarillo area we had no idea who to call when our heat stopped working. Snow Bear was the first and only place we needed to call! Customer service was amazing, they were able to come out the same day and fixed everything very fast! The next day we got a call asking how our experience was and immediately signed up for their annual maintenance plan. Each technician we met was on-time, professional, knowledgeable and friendly! Keep these amazing people working!!
HORRIBLE SERVICE. They were sent on behalf of my home warranty and they said there wasnt a problem. Then please explain why my unit is STILL leaking?! And on top of that, they refuse to file the paperwork after I opened this order a month ago. Stay far, FAR away from this company. And to top it off, the lovely receptionist hung up on me.
Awesome customer service and reliability through out the whole process of transitioning to a new system throughout my house.Daniel will help explain what is needed and give you the best options for what you will need to help transition to a more efficient unit. He was also quick in response with any follow up questions I had after installation.Give this company a chance to earn you business and you will not be disappointed.
These guys are awesome! Called Daniel’s heating and air to schedule an appointment to have my AC unit looked at because it wasn’t cooling and within an hour Andy and Dan showed up to diagnose the problem. These guys are very knowledgeable and willing to explain and show you the problem. They also explained my options to fix the problem and let me decide on the option that I preferred. I really appreciate their honesty and professionalism. I highly recommend this company to anyone having heating and air problems.
Great company! Katelyn gave me wonderful costumer service, she was very patient and kind. I will definitely be using them again, and recommend them to all my family and friends.
Called having issues with our heating unit, they were able to get an appointment scheduled for same day. The tech showed up within a couple hours of our call and was super friendly, very respectful and very knowledgable about everything he was working on. I highly recommend this company if you are looking for Heating/Air Conditioning repairs.
The office too awhile to send someone but when they did the technical his name was josue and able lujan was very knowledgeable about the unit and did a wonderful job installing the ac unit and work was done with 4 hours I I highly recommend them for any service I am satisfied with their work
Aaron did an awesome job getting our system back up and running. Very professional and answered all my questions. Got setup for ongoing maintenance and didnt charge me an arm and a leg even for coming out on a weekend. I would highly recommend Daniels heating and air.
Daniel’s Heating and Air saved my life this summer! Our air conditioning stopped working on one of hottest days this summer in Amarillo. Karen answered when I called and was so helpful, kind, and responsive. She sent a team out to help us quickly. Their prices are fair and ever since they fixed it, it has been running great! Can’t thank Daniel’s team and Karen enough!
My HVAC system quit working on a Saturday afternoon and I called Daniel’s at 12:31 and they were out here by 12:59!! 30min later at 1:30 the Great technician Dan had my Air conditioner Up and running. The service fee to diagnose was only $7 dollars on a Saturday.Great customer service and very knowledgeable. I will recommend them to all my friends and family! I am very satisfied! 😁🥰
Very happy! Got my AC working again. Angelica was great, did an awesome job, she explained with detail what was going on. Excellent service at a good price. Definitely keeping you guys for all Heating and Air needs. Thank you!
Great Service, I’m super happy! Dan did an amazing job! He was professional, knowledgeable and completed the job in a timely manner. I would definitely recommend Snow Bear Heat and Air! A++
I had great service and even had a local repair company look at it and he refused the job because the air was on the roof and said he did not want to climb on a roof. However, the problem was the fan. They got it going and it worked well. I am calling them again today for another issue in the Wichita Falls area and will keep you posted in regards to their second visit!! If their record continues they will be beating other companies hands down on their great customer service and knowledge.As a side note the two great technicians were Jacob and Leiver!!! Great job guys!!!!
I love Daniels Heating & Air not only for the excellent work that they do, but for all of the great people that make up the company. Their customer service is unsurpassed. Karen and Lisa were two of the ladies that helped me and made the experience a pleasant one especially with all the questions and or concerns I had.
Snow Bear Heat and Air (Daniel’s Heating & Air) are a family of administration, staff and technicians that strive for the highest in professional standards. Patient and accommodating. When my home warranty company was unresponsive everyone at Daniel’s stepped up and went to bat for me. I felt like I was their only customer. They made innumerable phone calls on my behalf and always treated me with patience and respect when I called them. I cannot recommend them highly enough. I would never hesitate to call them. I recommend them without reservation.
This is the best heating and air company Ive seen in a long time. Lisa in the office was extremely helpful with all of our questions and got us a tech the same day ! Unheard of no a days. Thanks Daniel for a great experience. Will be using again.
I work until 4 every day, and Daniel’s worked late to get me taken care of. The techs were helpful and fast. They diagnosed the issue quickly, ordered the right part, and installed a new fan blade. I’ll be recommending them to all my friends.
I definitely reccomend Daniels to anyone who wants great, top notch work. Logan was amazing! He was very professional, courteous and finished the job in a timely manner. I will definitely use them again.
Daniels Heating and Air was assigned to us by our home warranty when we noticed that our 30+ year old A/C unit wasnt cooling properly. They came out promptly and serviced it once they got instructions from our home warranty. Unfortunately, in less than 24 hours it quit working again due to a totally separate issue. Daniels came out within a week, serviced it again, and answered all of our questions. Aaron was pleasant to work with in making sure I understood everything they did to repair it. My husband and I will definitely give him a call/request him when were ready for our smart thermostat to be installed!
I have used Daniel’s services for several years now on multiple properties. He is my go-to technician on my personal home for which I use Fidelity Home Warranty. My appointments with Daniel have always been on time and there are never any unexpected charges on my invoice. He is an excellent communicator and has a wealth of knowledge in his field. I’m a lifetime customer!
I have to say, I’m very impressed with the customer service that was provided here! Katelyn was so wonderful and I’ve never had good experience with service from any other company. She was very communicative, understanding and cares deeply about her customers!
Had an unexpected breakdown of my AC unit ( are any ever expected or wanted?), but the service tech that came out really helped to make the inconvenience a lot more bearable! Brian L was very courteous and knowledgeable, kept me informed of what was taking place and also lived to expectations that he gave me! All in all if I ever have to go through this experience again I’m calling his boss and gonna request him personally!! Thanks again for the service Brian L!
They are the best ! Very professional but friendly and explained everything that needed to be done. I recommend this company and will always use them for my heating and air conditioning repairs. Thank you Daniel s! Cindy Fergeson
Thank you snow bear Kaitland was wonderful to talk to sending Jose and his apprentice Joshua to correct some issues i had were just amazing and professional . Your team from office to field are truly doing great work . Two words reliable , dependable . Again thank you + 1000 stars and a happy face 😊
Daniel and his team helped us out so much when our air conditioner went out. They were professional, organized, and efficient with good prices. We would recommend and use them again for our heating and air conditioning.
I totally would recommend this company to everyone! The two young men who came out were very professional and polite! They fixed our system and explained everything ....but I was very impressed with their professionalism! Each young man introduced themselves and thanked us.
This is one of the most professional and caring companies I have had the pleasure of working with. The first visit was through the warranty company I have on my home. So impressed I called them back to do the heater maintenance.Tonight Roy came and cleaned the heating unit and also took the cover off of the AC unit and thoroughly cleaned all of the inside. I know my HVAC systems are clean and ready for which season I am needing them. So appreciative they will come after 5 pm since I work full time. Can reach them on weekends and 24/7 if needed. Great company. Definitely would recommend !
First time to use them with home warranty ac problem. They were easy to work with. Techs Brian, Leiver Morales & Gus Godinez all were professional and friendly. Arrived timely and got after it and got it done. They took care and pride in their work. Office staff Deedra and Karen were also very helpful and friendly and courteous.. Very pleased. Would certainly recommend Snow Bear.
Daniels Heating & Air is always who my family calls, they get me scheduled and everything repaired quickly! Daniel repaired a part on my air conditioner yesterday right in time for these 100° temps! He and all his employees have done a great job for us!
They’re amazing! I called and they had someone come out a few hours later! Texted when they were on their way and he was amazing! Very nice polite and figured out what was wrong quickly. Reasonably priced will contact them again if anything else goes wrong.
Our A/C unit stopped working late afternoon yesterday. I called Daniel’s Heating & Air and the young lady that answered the phone was very nice. She quickly set me up with an appointment for today! Dan, technician, showed up at our home in a timely manner. He was very honest and professional! He took the time to check the temp in every vent in our home! Thank you, Dan, for all of your help today! I highly recommend this company!!
Daniel installed a Daikin 4 port mini-split system in my house. It’s wonderful! It keeps us so warm! Can’t wait to try out the A/C next year. The system is extremely quiet. Daniel’s staff did a fantastic job of doing the install. They cleaned up after they finished. Daniel came back to go over the controls and followed up a few days later to check on everything. I highly recommend Daniel’s Heating & Air! Great job with great people. Thank you Daniel! I love my new system!
Very quick friendly and reliable!! Definitely a place I will continue to use for all my heating and air needs!! Changing my review from 5 stars to 2. When this company was Daniels heating and air we had great service! Now that its snowbear not so much. We had a technician come out and tell us we needed a whole new unit due to it being very old and having a freon. He recommended one and we went with it. They did not send the same technician out to install the new unit but instead 2 new technicians one who it was his first day ever and neither of them knew anything about installing that specific unit or even installing in mobile homes. They tore up my wall by cutting it unevenly and taking a frame off of another wall trying to get it installed. Only for us to now have to get the freon refilled because there is still a leak. Its taking them several days to come out to fix it. They keep telling us its normal to have to replace freon after so long of use just like in your car was their exact words. Wrong you should never have to recharge your freon, unless there is a leak. Well there should be no leak since they just installed this unit last year. Not the type of service you expect when paying thousands and thousands of dollars for a new unit and instalation.
Snow Bear came through again with an excellent AC/heater tuneup. From the gentleman that came to do the service to ladies at the front desk, I was definitely impressed with the customer service & professionalism. My AC/heater has been running smoothly 2 years straight since getting the tuneups done. I highly recommend anybody & everybody to look into getting a tuneup done biannually with Snow Bear. Every AC/heater needs a some TLC & Snow Bear is the place to call!
Aaron did a great job! I always ask a ton of questions to have more knowledge, and he answered all of them with the exact answer I was asking for! He was very helpful and did his job in a timely manner. 10/10 would recommend and be a returning customer!!
I am very pleased with the service and skills of this business. I feel that the tech did a very good job with the service as well as clean up. And the office staff was friendly and helpful. I appreciate the ethics that this company displays. I would recommend Daniels Heating and Air for all of your needs.
Logan saved the day!!! What a great technician and a great company. I highly recommend them. We had a different company come out to fix our ac and did not resolve the issue. Within a few minutes Logan found the problem and got us running again after a miserable three days. It was Labor Day weekend too. I can’t say enough about how pleased we are!!!!!!! If you have an air conditioner problem CALL DANIEL’S ask for Logan to be your technician and I guarantee he will fix it!!!
Terrible company. Misdiagnosed my system and charged me 1800 to do absolutely nothing for the house.
From the beginning we have trusted Daniel and his team. They replaced our air conditioner two years ago and did such an amazing job. If we need anything, Daniel makes you a priority. We can’t appreciate them enough. Thanks!
Daniels heating and air very reasonable priced, on time, did a great job, and explained everything they did. Tech was great and very friendly. Fixed our problem and would recommend them to anyone that needed heating and air.
Great costumer service , great work . Came out and not only did a quality job but he also took the time to explain how the product worked and the best way to use it .Had them come back to install some exhaust fans and the work was quality . Guys we’re polite , clean , and they as well explained to me there plan . Not that I hope to have any future issues but they will have our business. Highly recommend this outfit .
Aaron was quick to restore our AC to get our home back in order. All questions were answered and welcomed to call if questions later on.He made sure to alert us before he arrived and very courteous.Great customer service.
I highly recommend these guys! They were so friendly and worked with me as much as they could, especially Aaron He made sure I got taken care of and fixed my all my issues so I didn’t have no worries! This is the place to go, and make sure you ask for Aaron!
Daniels Heating Air was just here to fix my heat pump and he was prompt and diagnosed the problem quickly and repaired it. After repairing the heat pump, he serviced both of my heating units at no extra charge. Very polite and very knowledgeable. I highly recommend them.
Im extremely disappointed. Not with the guys who did the job but with the company that saw fit to charge me appx $700.00 per hour. The guys did a good job of hooking up my AC but the charge was exhorbitant!!! Approximately 3 hours of work, I supplied all the materials except a little bit of freon. $2,100.00 for those 3 hours of work. Wont be using them EVER again!!! Got a bid up front and for the amount, I figured it was an all day or maybe 2 day job. Nope appx 3 hours. $700 per hour!!! How can any company justify that cost????
Daniel’s came out to my home and serviced our heat pump. We have been having trouble with it for quite awhile.. we are really impressed with Aaron and Logan’s work and it’s great that our system is working properly. I highly recommend Daniel’s Heating and air.
What a lifesaver! Got home from work, after 5:30 on a Friday, to a house that was 83 degrees! I called Daniel’s and they told me a tech could be here between 6-8. Dan arrived and was so nice, very knowledgeable and best of all super fast at fixing my unit! He explained everything he was doing and checked temps from the vents before he left. Service with a smile—couldn’t have asked for better and 20 minutes later my house is already a million times cooler! Thanks Dan & Daniel’s Air !
We hired Daniels through American Home Shield. They were straight forward. Gave us an overview of all of our options , including repair not just replacement. They followed up with us to make sure that everything was working. They helped us get financing to put in the replacement unit. Overall it was an excellent experience. This is the second time that I have used them and I will use them again in the future for all of my heating and air needs.Additionally, the furnace closet is right across the hall from my daughters bedroom. Their technicians were very accommodating to this fact when she was asleep. I will use them every time.
Only 2 been in our new house 2 days and had issues with the heater. Called 2 other companies who never showed and Dan with Daniels came out and fixed our problem in no time. Dan presented excellent customer service and was very professional! Highly recommend Daniels!
Thank you for the excellent air conditioning service you guys performed on a Saturday.They are fast and efficient. I called 3 other companies and they were the only ones that answered. They did not change over time fees like other AC company’s I have used in the past.My HVAC air conditioner was up and running with in 2 hours. I highly recommend this company Daniel’s Heating And Air
First time using snowbear great service. The next time using snowbear they recommend a new unit we purchased what they recommend but they had problems installing and cause damage to our wall didnt offer to fix the damage and now we when we call for check ups we get rude service and even though it says 24hrs dont bother calling after 4pm you wont get an answer.
SHADY! Tech came out less than two weeks ago, diagnosed the problem with our AC, and put in a LOT of refrigerant (11 lbs.) before realizing that the indoor unit was still frozen up. Told me I had to pay via Cash App. Stops cooling again last night and I call another company. Turns out the Snow Bear guy completely overcharged by system and ruined my compressor and its going to cost me $2500 to repair. I would not recommend this company to anyone!
Our home warranty assigned Daniels Heating and Air to us when we noticed that our ac wasnt working. Aaron and Cuyler came out to look at it. They did a great job. Aaron was very knowledgeable and said he would call my husband for the update on what they had to do. I would definitely recommend them.
Our AC went out on the hottest day which was also a Sunday! They were here within minutes of making the call and then had it diagnosed and repaired in about 20 minutes. Very reasonable price as well! Will use them again and highly recommend!
Angelica and Levier showed up very professional and polite. Knew exactly what the problem was and got it fixed very fast. They were great to do business with will definitely use them again and let any of my friends that have issues to use the as well.
Daniel came out in a Saturday evening to look at our unit. He was quickly able to determine the issue. He did not have the parts he needed, and the warehouse was closed. He had them open it up and came back early Sunday morning to fix it. He did a great job, was kind, professional, and efficient.
We had a truly positive experience with them. Another companydid not perform the requested work and advised we needed to replace our heating and air conditioning unit.Toby showed up and looked at our unit. he recharged the unit and tested for leaks. They charged us a fraction of what a new unit would have cost.Our experience was truly positive and amazing. Strongly recommend this company.
I had a pleasant experience with Daniel’s Heating and Air. A guy named Cuyler came out and worked on our furnace. He showed up in a timely manner and got the job done. I would say he was very knowledgeable in what he was doing. He seemed dependable and trustworthy! Thank you Daniel’s!
They were able to come out the very next day. Gus did an extremely thorough job. They stayed late and got here extra early the next day to finish up. We are very pleased with the job and will definitely use them for all our heating and air conditioning work from now on.
Dan came over after hrs on the weekend, quickly diagnosed our issues & came back early on a Sunday with the correct parts and had us up and running before the heat of the day. He did an amazing job!
Daniels was referred to us by our Home warranty, they were very professional andcourteous . Will be using them again! Aaron also was very polite and explained all steps along the way.
I have used Daniels heating and air on more than one occasion and have never been disappointed. Daniel is prompt, fast and friendly and is always able to solve any problems we may have. I highly recommend his services.
Daniel and his team are very caring and genuinely nice people. The guys that replaced my inside and outside unit were very polite, showed up on time, they worked hard all day, and they cleaned up after themselves! Great job!!
Highly recommend Snow Bear. Had a cleaning done on a unit that hasnt been cleaned in a very long time. Javier is a real pro, very knowledgeable. Will definitely be calling them in the early summer for some AC service.Also, Karen on the phone was a delight to book the appointment with as well!
Hi, we recently had our heater stop work, and it was a home warranty claim. The unit was old, and the part to fix could not be found. Daniels heating and air really came through for us. Lisa in the office worked hard to help us get a replacement unit, and that we didnt have to pay for the whole thing. All of the technicians were very professional, and Daniel went above and beyond to help us out. We would recommend Daniels heating and air to anyone that needs help. Thanks again Lisa for everything you did for us!!
Had an absolutely amazing customer service! They clearly know their stuff and also shown an obvious passion for it. Not only do they get the job done but they’ll also teach and explain to you what’s going on. My ac is now working properly and I learned quite a bit. Overall, I’m happy with the service and would definitely recommend and call on again!
Daniel’s repaired my AC unit on a Saturday for only $7 , they were on time, honest , and faster than lightning. Dan is the best!! I will recommend Daniels Heating & Air to all my friends and family!!!! Dan is And the #1 Service technician they have😍
Mr. Daniel was very courteous and was on time to meet with me. He fixed my AC unit and had no problems since. Want to give a thank you to Daniels Heating and Air company. Definitely recommend 👍
Our technician, Brian, was extremely friendly and professional in helping us with our air conditioning unit in our older home. He was very knowledgeable and provided great advice on how to keep our units running as efficiently as possible. I have been recommending the services provided by Snow Bear and Brian, specifically to my friends and family.
Katelyn was amazing! She answered all of my questions, she was professional and polite. I appreciated how informative and knowledgeable she was. I’ll definitely be using this business from now on. 10/10 recommend!!
Daniel’s Heating and Air makes getting a new system a breeze!!! I had another local company come out to install a new system, thank you Daniels for cleaning up the MESS!! Everything was done meticulously and diligently. My heating and air both work great!! I highly recommend them! Thank you, Daniel’s Heating and Air!
Did a wonderful job on my heating system wouldnt come on. I called Snowbear heating and air, within 30 min they were there ready to get my system going. It didnt take them long at all to figure out the problem and get me going. Outstanding customer service and very knowledgeable staff would recommend them for anyone.
I was having trouble figuring out how to clean my ac unit. I called and a young woman named Megan answered. Now this was one of the best experiences I’ve had with snow bear heat and air. Although some of the questions I had were easily answerable she never made me feel stupid and helped walk me through the process.
Daniels heat and air comes highly recommended from me they are professional and bent over backwards to work me in to the schedule! My home warranty company sent the wrong unit and Daniels made sure they got my ac going until the right one came in. No one will work on my heat and air but Daniels again!
Daniels Heating and air is amazing, Aaron the gentleman that helped me got our furnace running right away, we were awfully concerned and worried but when Aaron spoke to us and explained the situation he put our worries to easy, go it fixed and running again. Absolutely greatfull to him and the company. Thank you guys so much! I seriously recommend Aaron for anyone that reads this post!
Daniel took action right way, after receiving my call, My heater went out due to the controller that’s holds the pilot knob, he arrived less than an hour, assessed the issue, and did not waste time to obtain the part and apply it to my heater, in fact he came out Sat. The following day, when they are normally closed to do a follow up, on my unit. great customer service, makes sure the job is done, and will not leave you stranded, thank you Daniel!
Hours after my AC stopped working, I was desperate when my house reached an unbearable temp! Called Daniels and Aaron, the HVAC technician had it working perfectly In no time! Low prices and a pleasant experience overall, I would recommend Daniels to friends!
I was able to speak to Katelyn ins scheduling my appointment. Such a sweet lady, and a great help in getting what I needed taken care of! 10/10 would love to speak to her again!
Awesome customer service! Came out on a snowy Sunday within 2 hours and got our heater running like it is supposed to. We would highly recommend using Daniel’s! 😊THANK YOU!
Highly recommend Daniel’s! Logan & Miles saved the day! They came out on a Friday night, got the part we needed, and showed up first thing Monday morning to fix!! Very thankful they did not let me suffer in the Texas heat
Thanks Dan. Your professionalism and knowledge was very much appreciated. Just purchased our home and we were worried our heating/air system might be a bit old and have a few problems. Everything came up AOK.BTW everyone---Their introduction price is unbeatable.Warren and Cynthia Marshall
Great service! I couldnt get my heat to come on and was worried it would cost me an arm and a leg! Brian came out and determined that I had a faulty thermostat. What a relief. I fully expected an estimate to replace my heater but SnowBear and Brian surprised me with a reasonable price and easy fix.
Daniels Heating & Air has always been dependable. They have taken care of my AC and Heater when problems arise. We have been customers for 4 years now. Prices are always fair. They never had me waiting for long periods of time. I highly recommend them to any one with Heating and AC needs from maintenance to repairs.
We had two issues with our AC that happened about 2 weeks apart. The first one was our AC making loud noises, and the second one involved our AC unit not turning on. Both times we called Daniels. They were real easy to get a hold of and came out quickly. Luckily both issues turned out to be minor problems, but they immediately identified the issues (the first one was a blocked AC drain line, and the second one was a capacitor that needed to be replaced), and promptly fixed them at a minimal cost. Would highly recommend!
Daniel and his team are fantastic to work with. They are prompt, friendly and efficient. They got our air conditioner up and running quickly and at a reasonable price.
I have always had great service from this company. Their technicians are fantastic and take the time to listen to me explain what the issues are. They are willing to work with me and my chaotic schedule. Cant recommend them enough!
Had a weekend AC outage and got the name of Daniels Heat and Air from a friend. They were able to send someone out quickly which was a plus. Angelica was on time and used great communication as to what was going on through text as I requested a contactless repair. She had the problem fixed in a short time, and she wore a mask for protection of all even though she was outside in the heat! Definitely recommend!
On a cold day with the first snow of the season, my heater was not working properly. Daniel came out an hour after I called to perform some maintenance on my furnace and he had me up and running in less than 10 minutes! I have used Daniels for the last 6 years of owning my home and I would highly recommend this company!
Great quality work and very professional staff! Megan was very friendly and knowledgeable on the phone getting me all the information I was needing. Will definitely be a repeat customer for future repairs and insulations.
We have a home warranty and Daniels was contracted to come fix our Central Air unit. They came out and repaired a leak in a pipe, and charged the unit. It never got cold. So, one week later, I called them back. I had to pay another service fee and they spent 5 minutes looking and told us the duct work was too small...after 2 years of the unit working great. Or maybe something was impeding the air flow, although checking the ductwork isnt covered, so they didnt check that. We had a busy couple of very hot, miserable weeks and today we had a different company come and take a look. Guess what? The unit wasnt charged properly! This was my initial thought. So, no, I do not recommend Daniels heating and air.
Absolutely worth the price. They took care of every single thing that I could ask for. They had this new kid, I believe his name was Leiver. He told me he was new and still getting introduced to everything, but he still tried his absolute best to answer any question I asked. Great service and great people. Would recommend.
Have recently started using service through Daniels Heating and Air. Both times a tech has come out to help they have been honest, helpful in resolving issues or given suggestions/recommendations on what needs to be done to fix the problem. Very professional and polite as well. They also have a text that is sent that allows you to track your tech so you know when to expect them as well as a call from them before arrival. Pricing is fair as well.
The technicians who came to fix my heater are honestly life savers. They were able to squeeze me in last minute and put my needs as a priority. Very thankful for them and the work they did for me!! Highly recommend them
Aaron was very professional. He was also caring and answered all of my questions. Karen also had a great attitude & helped me choose the best option for my household. Thank you Daniel’s Heating & Air.
Great company. Aaron did an awesome job, he showed up on time and everything was done in a timely manner. I would recommend him to anyone. Exceeded my expectations.
Toby & Justin came out and replaced my homes AC condenser & coil and did an outstanding job! They were courteous & professional and worked quickly & efficiently. They answered all my questions and told me to call if I had any problem, no matter how small or inconsequential it is. Daniels Heating and Air is my go-to for all my HVAC needs from now on! Thank you!
Honest, Responsive, Courteous, Professional, On time and diagnosed it right the first time out!My AC wasnt working during the heat of the day, triple digit heat for a week-strait. I called FNHW, requested service, the next day (Friday) they sent out a work order to Daniels H&A for service. Though, our work order was place the next day (Friday) in a heat wave, where weekends are a premium for H&A companies to respond to calls. I soon realized it could possibly be a week before someone actually came out to my location. However, Daniels sent someone out the next working day (Monday) on a 1-3 time slot, Angelica and another young man showed up just after 1pm, diagnosed the issue and informed me of the problem & its remedy.Thanks to her, I was able to have my AC up and running again in a short time. Over all, FNHW was slow to navigate through, Daniels H&A in a busy time of year expedited my work order, sent a Tech and helper out and got the job done, my AC was running as normal again. THANK YOU to Angelica and the team at Daniels Heating and Air. I will use them again with out a doubt.
Do not hesitate to call Daniels Heating and Air for your service needs! We had our old unit replaced, the experience was nothing short of stellar. Reasonably price, prompt, and the employees were respectful.
Daniels heating and air installed a Daiken mini split unit in my garage. They were on time, courteous and professional. The installer said it should take about 90 minutes to install the unit. It was installed and work area cleaned up in less than 90 minutes. Very pleased with the service and cost. I highly trcrecomm Daniels heating and air conditioning.
I wish I could give them more than 5 stars honestly, our Central ac messed up mid last summer. We had a company come out saying it was gonna cost us $4,500 due to a coil and whatever else. Now almost a year later and weather is warming up we decide to get a second opinion and call Daniels Heating and Air. Dan (nice, knowledgeable man) came out very next day took a look turns out we only had a freon on leak due to something not being tightened. Fixed the leak, added more freon and now we are ready for the summer. Thank you for saving us so much money. Daniels Heating and Air will be our go to when we have any problems with our hvac system and the company we will highly recommend.
My air conditioner went out over the weekend, I called in the morning and they were at my house at before 2! They were quick, knowledgeable and fixed my air conditioner! I am so happy Dan and everyone at Snow Bear Heat and Air were there before the temperatures got to high.
Javier and Andrew came on a service /repair order. They were helpful, polite, and knowledgeable. So appreciated Snow Bears prompt response to my call. Highly recommend this company for heating and air problems .
Called on a Sunday after our ac stopped working. Service Technicians showed up an hour before they were scheduled 🤙🏻. Ended up having to replace the capacitor and boom ac was working again. Techs were extremely professional and personable. I’ll continue to call snow bear to keep our ac and heater working, they haven’t let us down and they will not let you down.
We moved into our house at the end of July to find the AC not working. We contacted our warranty company and they put us in touch woth another company but they could not get to us for several days. We met Daniel at the Chamber Business Connection so we called them. They could come out the very next day. They found the condenser needed replacing, got it approved by the warranty company and had it delivered and installed the next day. Daniel, Karan, and Andy were awesome to deal with and did an amazing job!!
Extremely affordable compared to other companies. On time. Straight forward and no up selling of equipment. Honest and best of all...did a fantastic job!! We are a Daniels Heating & Air customer for life!!
Very professional, My technician was Logan and he showed up an hour early. Affordable, and everyone was also very nice. He was also really quick. I definitely recommend this place. Very satisfied.
Had a wonderful experience! They were punctual and very informative. They got us in quickly and took care of everything we needed to get it covered under our home owners insurance. Highly recommend.
Couldn’t be more pleased. Started with another company that didn’t keep their word so called Daniels told him my issues happening and what I needed and he met everything I asked for 100% and then some. If anyone needs Heating&Air there’s no other company I recommend. Thank you so much for your business and work ethics. Bryan Mott
They did a exceptional jobIn replacing my furnacing and made sure everything ran properly on my new system
I am so happy with with the service Daniels Heating & air!!!! They are the best the in town! The company that starts with a G——- tried to sale me a whole HVAC system for $17,200 and DANIEL’ S fixed my AC for $391. Thanks to Dan
I came home to a house that felt like an oven at 350 degrees. We called Daniel’s heating and air. I was impressed on how fast he respond to the call. He knew with in minutes what was wrong and fixed the problem. I highly recommend him he will not disappoint.
Heater went out last night, 2 degrees temp. Called several heating companies about this issue, but they were all booked up or just did not answer . Called Snow Bear Heat And Air today and they sent a technician out within 30 minutes. Dan, the technician was able to diagnose and fix the problem within two hours, and i might add, at a very reasonable price... Thanks Guys. From a very satisfied customer...
From start to finish the service was excellent. Kevin was always on the end of the phone answering my questions. Jacob Installed the unit. I was late getting home for my appointment. Jacob was waiting. I had gone to the grocery store. As I was getting out of the care jacob saw that I had my hands full. He said let me help you. He ended up bringing in all of my groceries. I think he would of put them away if I had let him. He answered my questions as he installed the unit. When he was finished he got out the instruction book and went through it with me. Then he proceeded to show me how the remote worked. Of course he installed the batteries for me. Daniel the electrician came ¹out twice to do the electrical. ¹He was very polite and informative. Over all I had the best experience with Sno Bear. Theses 3 young men are excellent and very good spokes people for your company. So polite and so helpful. I will be singing their praises . Definitely will tell others about Sno Bear. Thank you all so much.
I’m not usually the kind of person to leave a review but Snow Bear Heat and Air was a life SAVER! My technician Thomas was wonderful! He was patient and knowledgeable as I asked him probably thousands of questions, lol. I would recommend to anyone for your heating and air needs!
After more than a month of using this company and spending $800 on what they think will fix our a.c., it still doesnt work. We called another company out Monday and the tech said these guys really did a number on my outside unit. The new capacitor we bought was wired backwards, the fan was bent, the new duct we got wasnt put into code and they used the wrong refrigerant for our unit. According to the tech purging that out and replacing it will cost us almost $1000 just for that. All because this company didnt do their job right. My husband called and tried to get a refund, thats all we want is our money back and they will not give it. They want to send the tech who wired our stuff backwards to come look at our unit and go over our options. After the number theyve done we do not want them touching our stuff again. I have already filed a complaint with the BBB. Save yourself time and money and avoid this company.
I received exceptional, excellent service from Josh. He went above and beyond taking care of my system issues. He even came by early. I highly recommended Snow Bear.Teresa Taylor
Logan did an excellent job on everything. Not only his actual job but he did an excellent job at helping me find my dog when I took out the trash and forgot to shut the gate. His only question was does the dog bite? I said no and from that moment he was off!!! He came back with my dog and my kids were so happy! I know it wasnt his job to do that but he went out of his way to make our family complete again. Thanks for hiring such a great guy!
I spoke with Kevin on the phone, he was very nice and helpful, and got the technician out quickly! They did a fantastic job. Ill be doing business with them again.
Angelica was very helpful and knowledgeable and fixed the problem. She wanted to make sure that we were sleeping in a cool house tonight. I would definitely recommend her for anyone who needed their air-conditioner fixed.
After what seemed like an impossible fix Daniel came out and fixed my AC ! Thanks Lisa for getting us serviced so fast and for being so understanding. We really appreciate it and will be using you all again !
My AC wasn’t working and called Daniels Heating & Air that same day, Aaron got our AC working within in less than an hour. I strongly recommend this company great service and very professional. Will be calling again in the future!
Daniels heating and air was awesome and such a great experience! Karen was so great and professional at answering all of my questions! I will definitely be recommending them to my friends ans family!
Gave me some great Information. Good quality company they price Match. 7 dollar service fee for first tome costumers. 24 hour service 7 days a week. They also price match.
Technician Brian did an excellent job of recharging the refrigerant in our Lennox a/c and replacing a filter for same. He figured out what was going on really quickly and got to work right away. He also dealt with the home warranty folks very successfully and we wound up paying only $75 for an afternoon’s labor and about $360 worth of refrigerant. I don’t think this unit has ever worked better. He was easy to talk to, as well. I even learned a few things! Thanks, Snow Bear.
Daniels is a very reliable company. They have the fastest response time for service calls. Daniels also have a very professional group of employees. You will not be disappointed when you choose Daniels for any of your HVAC needs.
They’ve been maintaining my system since it broke down a couple of years ago. My home is in good hands.
So, we were having AC issues, no cold air pumping out, they came by and charged us 590 dollars to recharge the freon, 2 days later we call because it was doing the SAME thing, they promptly came back out and condemned our AC ducting in the attic, the SAME ducting that has been in our home for 25+ years, still no AC and they wont return my calls - AVOID at all costsEDIT, so after our (not so flattering) review, someone from the company reached out to me, to give me a hard time about my review... I told him I wasnt happy with the POOR service and NO follow-up, he sent out another worker, who told me our AC system works FINE, all is GOOD and in working order and that I need new duct work and (again) they would get me an estimate, so 14 days later I AM STILL WAITING, in the mean time I called another company out, they tell me my Compressor is failing, real easy to spot the noisy compressor and the kick starter that was added onto the system who knows when, this place NEVER bothered to open up the access cover to see what I was shown, these guys need to be put OUT of business, my next call is to the BBB & I want a REFUND... I hate thievesEDIT#2 - after reading the lies from the responder to my review, stating they did indeed follow up with a quote, you are lying, the ONLY quote I have from you is for a maintenance contract I wont agree to, as I would NEVER let you come into my house again, I am including a photo the other AC company gave me, the GUNK to scraped off our evaporator core! you do nothing but LIE and take folks hard earned money, SHAME on you all... I intend on turning you into the BBB and will seek legal advice on how to get my 590 dollars back, this is just wrong on every level,
Leiver was very respectful and patient with me. I had all sorts of questions and he took his time to explain these to me in a manor that I would understand I’m great full that there are still workers out there that I can trust! Great job!
Josue and Abel were very helpful and knowledgeable. Work was completed faster than expected, with great results.
I recommend Snow Bear heating and Air because of how professional, the quality of work that Brian my Technician had for us. He had to climb up in the attic a couple of times and was polite and explained to us what he was going to have to do next to get the Air Conditioning back running. It has been about two weeks or so and it has been running very well.
Angelica came out and fixed up right up with air working again. Shes very professional,polite and knows her stuffWe will use her every time. Thank you so much you deserve employee of the year in our eyes.
Called them because of the 4.9% review, my mothers AC unit went out said it was just the fan that needed to be replaced - priced at $650.00 bucks (come to find out from an EXPERIENCED heating and hair technician fan only actually costed $125 bucks!! $650 was refunded after they came back to take out their equipment) After paying, it was stated it will work without actually checking, after he left all it was blowing was hot hair, plus the fan was installed UPSIDE DOWN WITH SCREWS NOT EVEN BACK WHERE THEY CAME FROM - called the company the next morning said it had to do with the breaker - called an electrician company to check the breaker(which costed another fee), stated everything was perfectly fine. Called a DIFFERENT HVAC company come to find out the whole unit was fried (which we were quoted at 11 to15 grand, 1 year warranty from Snow Bear!!) The other HVAC company only quoted us $8900 with labor + a 10 year warranty!!Very disappointed with the company its self
So glad we chose Daniels. We had no AC for a week. Logan came out to check our AC unit and had it running in no time. He was courteous and informative, and even helped with a vent that was installed backwards. Thanks, Logan!
Instead of just giving us a quote for a new unit like everyone else was doing.... Daniel’s actually put “a tool” on it and got our existing unit working!!They saved us several thousand and we were cool within minutes!!-Ruby W.
Best priced. Called several places and Daniels was by far the best priced. The installers were courteous and professional. They worked with our schedule. Would highly recommend.
The repairman was awesome! And explained everything very thoroughly and resolved our issue. Its so lovely having air conditioning again! Thank you Daniels Heating and Air!
Our A/C recently went out out because of the stupid Texas heat so I called Snow Bear. Well I was greeted with the sweetest, most professional lady. I believe her name was Megan. She immediately told me my options and knew what to do. Will definitely use services again! :)
This company installed a new air conditioner at my house completely wrong. After spending the night in a hotel I finally got them to come back and check it. They said it was low on freon and it should work correctly. It broke the next day. I got Adams air to come out and check it and they advised me that it was an improper installation. Daniels had put the wrong size coil in, they hadnt primed it correctly, and multiple things were not screwed in at all. Adams ended up doing a great job and fixing the terrible mess Daniels created. If you decide to use this company, chances are something will not be done correctly
Do not use this company. They will lie on behalf of your Home Warranty company. They said they fix the problem, knowing that there was a Freon leak in the main coil and I believe them. And then after my Home Warranty contract ran out my air conditioner stopped working again so I called a different technician that told me there was a major leak in the main coil and it cost me $7100.
Employees are nice and courteous. But that is all the nice things I can say. I had my AC installed 2 years ago. Today it went out. It was improperly installed and rigged up. Didnt know how bad till I was told I already need a new ac unit
We were amazed at how quickly and efficiently Daniel was in restoring our AC. We called on a Sunday afternoon with the outside temp at 106, and he got the job done in twenty minutes! This was our first time to use Snow Bear, but we’ll call them first if we ever have another problem.
We had our heater blowing cold air. These guys came out in the cold snowy weather 3 times! It would start blowing hot air then a few hours later start blowing cold air again. Anyway, they found the problem fixed it. The whole team was super helpful got us on the schedule quick. I really appreciated their professionalism.
Daniel’s prices are the best in town and his response time is quick! Very professional. Nicolas Grinie was my technician, and he was awesome! Very professional and knowledgeable.
Love this company ! They made the install process so easy and cleaned up everything afterwards. That is a big deal for me considering I had another company make a mess just giving me and estimate. Thank you Daniels Heating and Air !
Angelica was incredibly helpful. She showed up on time and took the appropriate amount of time to assess the problem and provide some answers/explanation. She also took the initiative to contact her boss in order to provide me with a detailed estimate on replacement of the system.
Daniel’s saved us today. We installed a brand new system and, unfortunately, the fan motor was defective. Aaron McMurry came out on a Saturday evening and helped us out. This guy is a true professional who puts customer care first!
I have had Snow Bear Heat & Air do work in the commercial and residential arena for me, and they are a phenomenal company. The Snow Bear team is professional, reliable and caring. They work hard for their customers and always put forth 110% work ethic. I highly recommend Snow Bear for all your heating & air needs.
Great company and employees. Ghersee Johnson was efficient and helpful with all my issues. He had a good attitude and went up and over to get the job done.
Daniels heating and air is an amazing company! Daniel has great integrity, he is super friendly and kind. Daniels heating and air even travels to central America every year to bless people in need of heating and air!! I highly recommend Daniels company.
This company beats all the rest with their availability. Also very welcoming for first time customers. And lets not forget their hardworking and knowledgeable technicians.! Came and helped get me back up and running.
During the recent blizzards in Texas, our heating unit was unable to keep up with the cold temperatures. Although there were no repairs to be made in the end, my representatives were courteous, informative, professional, and seemed to exhaust all options while looking into the unit. I would highly recommend this company for heating and air issues and will likely use them again in the future.
Daniel’s was great, but the real MVP was the service tech they sent out, Logan. He was thorough, explained everything, and answered all of my questions concisely.
Logan came out to my house on a Friday night, climbed in my hot attic and thoroughly checked out our AC unit. He was a pleasure to talk to and an amazing person. Such a strong work ethic. Daniel’s Heating and Air is lucky to have Logan!
I really enjoyed the A/C service I received from this company! Lewis in particular was very helpful and worked hard to get the job done RIGHT! Thanks, and I def recommend Lewis and this company overall!
So this is a little long but here goes. My home warranty sent Daniels Heating and Air after the first company they sent out couldnt find anything wrong with my unit. They did show up within a couple days and the tech was super nice, friendly and knowledgeable. My problem is not with my tech or his work at all. Britton and his helper were a delight and he went above beyond to help me. My issue is the lack of communication with me. So the tech first came out on Friday June 29th. With the holiday being in the middle of the next week I was not expecting to hear anything back from them until Thursday or Friday. Well Friday came and I still hadnt heard anything. Lack of communication. I was in contact with my home warranty all that week and by Friday they still had no paperwork submitted to them concerning my repairs. So Friday evening I sent a FB message. I asked if someone would please check up on my claim and get back to me. Someone read it and didnt even respond. Lack of communication. So ende up having to call myself on Monday the 9th and they had just received an email from my warranty about my repairs. But there was nothing on file thru my warranty as of Saturday morning. Warranty approved only some of the repairs. Not Daniels Heating and Air fault at all. I will make that clear. But I was advised that the portion they were going to fix would probably help my situation. So the receptionist scheduled me for that Thursday the 12th between 8-12. I get a call on Tuesday that there had been a schedule change. One if their techs had an emergency and had to go out of town them leaving short handed. So they moved me to Friday the 13th between 12-4. No big deal. We all have emergencies come up. So I called at noon on Friday to confirm I was on the schedule. By this point I have been without a proper working air con for almost a month. I wanted to make sure I was on their schedule. The receptionist confirmed. So at around 4:30 no one had showed up yet so I call once again and the receptionist had no idea why no one was here. She said she would call Daniel and have him call me back. So at almost 6 PM, she calls me back and said that he also had an emergency but that he could come by on Saturday morning to do my repairs. I already had plans for Saturday that had been planned for several weeks. I couldnt cancel them. So she started looking to see where she could fit me in the following week. That upset me. At this point I had to tell her that I should be the first appointment of the day Monday morning. My tech showed up at almost 10am. So definitely not the first appointment of the day but it is what it is. So basically I was never going to receive a phone call that no one was coming on Friday for my rescheduled/confirmed appointment. I get that emergencies happen but it doesnt take that long to call your receptionist and tell her to call your clients. In my honest opinion, I think they forgot about me since I was being worked in that day and because it was Friday no one wanted to come put that late to work. I told my job I needed off on Thursday, then had to switch it to Friday which caused some issues. I missed Friday and then had to take off Monday again,..praying they would show up this time. So I lost 2 days of work. The repairs did not fix my problem either. But like I said that really isnt their fault but if all this would of been done in a timely matter and proper communication had been made, we could have maybe made the proper repairs by now. I was really upset because I was really so excited about their 5 star review. It just didnt happen for me. My tech was great and he deserves a 5 star.
Had guy name Dan come out get our Air conditioning fixed up. Really nice guy! Did a good job! I recommend him again !
I am very pleased with the services that provided by the service that we received from Daniels, our technician, Logan was nice, and even early. Thanks to the him and the staff, its much appreciated.
I called around 4:15 requesting assistance. Was told that someone should be out between 5:00 and 7:00. Daniel was here just before 5:00. The problem was analyzed quickly, and resolved by 6:00. I am impressed by the companys responsiveness and professionalism. If I have any more issues with my Heating and Air, I will call Snow Bear.
Great job and affordable prices. The other company tried to sale me a air conditioner for $14,853 and it was only a $50 part that needed to be replaced. They are the best in the Texas panhandle!!!Thank you 😘
Andy is by far one of the greatest HVAC technicians i have had the pleasure of working with. If you are looking for great customer service then look no further. Daniels Heating and Air is the best
Logan from Daniels Heating and Air was AMAZING. Very professional, did a great job and went out of his way to help. Great employee and great Company to do business with
Dan was so great! He worked fast to get us air conditioning again. I appreciate the work and how personable he was! We will be using this company again!
Gave save me some great information about the units available and services they offer. $7 diagnostic fee, free quotes, 24 hrs available and they even match business competitive quotes.
They quoted me much less than any other company in amarillo on a new ac unit. Each step of the way they informed me exactly what they were doing and how long it would take. I really trust these guys and you could tell they had alot of experience. Fast workers! They had my new unit up and running in no time and havent had a problem since.
Davian and another man whos name I forgot, were very professional and polite. It took a week to get the required part is my only complaint and why it was 4 stars instead of 5. Both the original visit and the follow-up were on time, professional, and friendly.