We had an LG mini-split system installed by Frederick about 7 years ago, and it was quite the challenge. We found ourselves needing service every year when the air conditioning wouldnt function properly. It turned out that the installation was the issue. The technicians had put in the system with open metal gutters, which led to birds nesting in them, even causing a nest in my sons mini-split in his bedroom! We reached out to the company, Erics Heating & Air Conditioning Alvin, and connected with Jared and Derek, who are simply amazing at what they do. We have 7 mini-splits in our rooms and two external units. Jared and Derek installed them last summer, and the air conditioning and heating are absolutely fantastic! We also enjoyed our lowest winter heating bills by using these as heat pumps. The team is truly professional—they keep everything clean, arrive when they say they will, and install everything as if it were their own home. We would gladly show our system to anyone interested. Their work is impressive, and the Mitsubishi system runs perfectly. We even added a heat pump system to heat and cool our garage, which we use as an office/art studio. The team is exceptional. When I asked for references, Jared took the time to drive me around to meet with previous clients he had worked with. He takes great pride in his work, and it really shows. If you want to work with true professionals who know their stuff, definitely reach out to Erics Heating & Air Conditioning Alvin!
In my line of work in property management, Ive seen a lot of satisfied customers with both the installation and maintenance of their heat pumps. We decided to use the same service for our own heat pump installation. The team, consisting of Derek, Jared, and Frederick, was extremely professional and friendly. We were particularly impressed with their diligence in cleaning up after the job was done. Not to mention the advanced technology of these heat pumps! I would definitely give them a high recommendation. They even went the extra mile to assist us with a problematic dishwasher! Talk about exceptional service!
On a hot morning, I called for help with my furnace, and they arrived the very same day. I had to rush home from work to meet the technician, but he actually fixed everything before I even got there, which was fantastic! Later on, I had a complete furnace replacement done, including extra duct work and a new A/C unit relocated away from the patio. The team was absolutely exceptional. From the first estimate to the final goodbye, their service was top-notch. I had around 10 different technicians come to my home for the extensive work, and each one introduced themselves and was very respectful of my space. They saved me a significant amount of money compared to another quote, and the equipment was much better, saving me nearly $5,000! I highly recommend calling them first to save time and money. More recently, I had a minor issue with my A/C unit. I reached out to them, and although they were initially 4 to 5 days out, they called the day before to let me know they had a cancellation and could arrive in 30 minutes. The technician was very professional, polite, and efficient, completing the repair in about half an hour. If I need service again, I will definitely ask for him by name. From the first person who answers the phone to the technician who comes to fix the issue, everyone is 100% professional and polite, which is how a company should operate. I give them 5 stars for their outstanding service!
I returned home after visiting my family, prepared to start gearing up for the upcoming work week, only to find my house was as hot as a sauna. I quickly checked the thermostat and it was a staggering 85 degrees! Without wasting any time, I promptly called a local AC repair service. Jared was able to respond even though their on-call technician was unavailable until later that night. He came to inspect my AC unit. It turned out the condenser had broken down, but Jared was able to replace it swiftly and get my AC up and running again! Im truly fortunate to have a reliable local company that caters to my AC requirements, even on a Sunday! Now, all thats left is a relaxing cold bubble bath while this expecting mother waits for the house to return to a comfortable temperature!
We dialed up numerous AC repair services when our regular one failed to come and inspect our malfunctioning AC system. Despite not being their regular clients, the team from Erics Heating & Air Conditioning Alvin responded swiftly and had Derek, their technician, at our Alvin home within a few hours. Derek did an excellent job fixing our air conditioning system at a fair price. He even patiently answered all of my wifes questions and didnt mind her observing his work. We really appreciate Dereks patience and understanding. Were grateful for their stellar service and excellent communication - theyve definitely earned themselves a new customer!
Our AC unit completely broke down and was even causing some water issues in our home, so we needed to find a reliable and trustworthy service that wouldn’t take advantage of us being new homeowners and could respond quickly. The team we found was just what we were looking for. They offered us several service plans and financing options. Both Derek and Roger were very patient and understanding, taking the time to answer all our questions. They explained what each part of the system did, what needed replacement and why, and were honest about recommendations that were helpful but not essential. This made us feel much more comfortable and supported during this stressful time. The installers, Frederick and his team, were efficient, hardworking, and very professional. They were respectful throughout the process, laying down tarps where they worked, using shoe covers, and even vacuuming the area before leaving. They did a fantastic job showing us what they changed out and explaining the components of our new system, which helped us understand our HVAC unit better. Overall, we felt extremely well taken care of and would definitely choose this service again.
What an exceptional squad at Erics Heating & Air Conditioning Alvin! Derek, the sales representative, evaluated my homes HVAC needs and guided me to select the most suitable system for my circumstances. The proficient installation team, which included Frederick and Roger, braved chilly, damp conditions in Alvin to ensure my system was up and running before the onset of winter. The office staff and technicians provided top-notch service, readily answering my queries before and after buying the system. Their communication was absolutely outstanding! The high quality of the mini split system they installed is unquestionable and certainly worth every penny. The only downside is that the system is so efficient and well-made, I might not need their services again for quite some time. But thats a great problem to have!
I have nothing but great things to say about my experience with Erics Heating & Air Conditioning Alvin. I needed to replace my old central AC system, which was a bit tricky since my house is older and has some additions. I also wanted the outdoor unit relocated from the back porch to the side of the house to keep it from bothering us when were outside. Roger came over and suggested a few products along with a reliable electrician. The first recommendation was the American Standard air conditioning line. Its fantastic! The outdoor unit is so quiet that you can barely hear it unless youre right next to it. Its situated only about 8 feet from my neighbors unit, and when theirs is running, you cant hear mine at all! Even during the hottest May on record in Alvin, my electric bill dropped by 13 kWh a day compared to last year. Thats 377 kWh of energy savings this year versus last, despite the heat! Roger also recommended the MicroPure air cleaner. I initially asked about a UV light since I had seen it in newer systems, but after reviewing the MicroPure literature, I was sold. It offers UV plus so many additional benefits! The system works wonders, especially with our cats. After just six weeks, youd never guess they were around, at least not by scent! The office team at Erics Heating & Air Conditioning Alvin is excellent too! They took care of all the permits and paperwork for the Duke Energy rebate, and their communication was outstanding. This month, my electric bill was only $30 because we received $200 back from Duke for upgrading to a more energy-efficient unit! In terms of service, you cant beat a business that operates with honesty and integrity. There were a couple of minor issues with the installation that I mentioned to Roger after a long day of work. He promptly sent the team back to fix everything to my satisfaction and even came out himself one evening. He genuinely wanted to ensure we were happy, which they certainly achieved. If youre searching for a company that treats you with respect and where real people answer the phone and know who you are, look no further. The staff is professional, and the owner is dedicated to making sure youre satisfied with their service.
Getting all of our furnace units replaced by Erics Heating & Air Conditioning Alvin was an outstanding experience. From the initial consultation to the final completion of the task, the team was consistently punctual, well-informed, and polite. Jared, Derek, and Frederick ensured the work area was spotless both at the end of each working day and upon project completion. The project was initiated and concluded as per the agreed timeline. I intend to continue relying on their services for any future furnace repair needs and would strongly suggest them to anyone in Alvin who requires similar services.
Got in touch with a furnace repair service when our heating unit stopped functioning properly. They showed up in no time to rectify the problem. It turned out to be a minor issue, just low freon. Roger, the technician who attended to us was exceptionally meticulous, courteous, and provided excellent service. He was one of the best repairmen we have ever had in our home. He inspected every possible issue, working diligently without rushing. He demonstrated a strong dedication to customer service and was an absolute delight to interact with. The costs were also very reasonable. I will certainly be recommending their service to friends and family.
I am thrilled to have discovered an amazing HVAC service! When I moved into my home, I needed a trustworthy company to handle my A/C and furnace needs. Naturally, I turned to social media for recommendations. This service was frequently mentioned on my neighborhood page, so I decided to give them a shot, and I’m so pleased I did! They are straightforward and never try to upsell, plus they respond quickly without making you wait days for a technician. Their prices are fantastic! Every technician I’ve encountered has been professional, friendly, and punctual. I highly recommend them to all my family and friends!
The swift response and dedication of Frederick, Jared, and Roger are highly commendable. They went out of their way, even working late if necessary, to resolve the issues with our 50-year-old AC unit, which was impressive. Even though the parts were outdated, they managed to locate them and get the unit back up and running in a matter of hours after obtaining the components. The team from Erics Heating & Air Conditioning Alvin were not only skilled and efficient but also courteous and amiable. They understood our predicament of not being able to replace our outdated system immediately and went above and beyond to assist us. Their solution saved us thousands of dollars as opposed to a complete system replacement. They even went as far as fabricating a part they were unable to find. Their genuine concern for their customers is truly heartening and a rare find these days. If youre in Alvin and require AC repair or related services, they are definitely the ones to call!
Recently, we had to replace our two-decades-old heat pump system. Initially, we received three hefty quotes of approximately $17K each from various large companies. We then contacted another company, and Jared paid us a visit to discuss our available choices and his suggestions. Surprisingly, the equipment and alternatives Jared offered were superior to the others, yet the top-tier choice he recommended was only around $11K. Thats a whopping $6K savings compared to the other three high-end quotes! The team executed the job flawlessly and finished it in about seven hours. Plus, the newly installed system is eligible for a $2K federal rebate, which further reduces the cost. In the midst of a severe heatwave, our old heat pump had given up, and Jared generously offered to send over Roger to inject some recycled refrigerant. This temporary fix was to get our old system partially working until the new one could be installed, and they did this at no extra cost. We couldnt be more satisfied with the pricing and the installation process. Without a doubt, they were the best heater repair service we engaged.
For a number of years, my spouse and I have relied on a particular company for our home heating repair and maintenance. Weve always opted for annual contracts, though there were times when we questioned the necessity of it. However, after our recent experience, we no longer have any doubts! When our main heater broke down, jared swiftly arrived to evaluate the problem. I trusted his judgment and made the decision to replace our entire heating and air conditioning units. Due to our loyalty as customers, we received prompt service. They showed up on a hot Saturday morning to install our new attic unit. Their work was tidy and by the afternoon, we were enjoying the comfort of a brand new heater and air conditioning system. After making some calls to other companies about our situation, I was told we would have to wait at least a week for them to even inspect our unit. I was really grateful for our contract and our loyalty was clearly appreciated! I cant recommend this heating repair service highly enough and I can attest to their fast, thorough, and clean work. Their office team and technicians, including roger and frederick, are fantastic to work with, they represent quality service and their work is always thorough.
Weve always relied on the same company for our furnace repair needs. Theyve always been extremely courteous and quick to schedule our service. Our latest task was a furnace and AC installation. We were pretty satisfied with the job, but their effort went even further. We had complications with our current thermostat, wanted to relocate the thermostat, and had issues with dampers for our dual-zone system. Every time I reached out to Jared, he always went the extra mile to help. He answered all queries, gave detailed explanations, and was generally very accommodating with all our requests in Alvin.
My furnace is older than most and I often worry about having to replace it. However, every time Derek from the service team comes to service my furnace system, my worries are put to rest. I have complete trust in this company and am glad to have chosen them for my furnace repair needs. If you need assistance with your furnace or heating system, dont hesitate to call them. Following a fantastic experience, which involved troubleshooting and eventually replacing my thermostat, I am extremely satisfied with their expertise and pricing. Derek did an outstanding job as always. Subsequent to this, I had yet another excellent experience with the team who came to service my furnace for preventative measures. My trust in them remains unwavering. In my most recent interaction, Frederick, my technician, exceeded expectations as always, leaving me reassured about the upcoming winter in Alvin.
Get these guys on your job right away! Im utterly amazed and all I can express is Wow when discussing the furnace repair service that my wife and I experienced. From the moment of obtaining an estimate (Frederick didnt push any unnecessary services or products on us) to the consideration of the price (which was quite reasonable and competitive as we had four other estimates to compare it to) to the actual repair process (they were timely, professional, left everything spotless, and completed the work in just two days) - Derek, Jared, Frederick and their team exceeded our expectations. Their teamwork was remarkable and we were truly surprised at how much they achieved in such a short time. We had four mini duct splits installed in our century-old house, a task that may seem complicated, but they executed it effortlessly. Its refreshing to see a service team show such passion and dedication to their work. They were all so friendly and personable, making the whole experience enjoyable with their contagious laughter. We were impressed by their no-pressure approach, their reliability, and the exceptional quality of their work and final product. Well done, team! We wouldnt hesitate to call them in for future furnace repairs!
We wanted to have our heater inspected because it was old and we thought it might need replacement. After getting on the schedule, it only took a few days for them to come to our home. They conducted every test possible, and to our surprise, it passed all of them. Logically, if they were not honest, they could have easily said the heater needed replacing, which would have brought in more revenue since that’s what we were expecting to hear. This shows they provide excellent and trustworthy service. I now know exactly who to contact the next time we need heater repair work done.
Over the past two decades, I have frequently relied on the same furnace repair service. They have attended to my furnace and air conditioning system on several occasions. Recently, I realized it was time to upgrade my 30-year-old furnace and air conditioning unit. Naturally, I reached out to the same company, but I also thought it wise to get a few other quotes. After a weeks time, I had five quotes on hand, mostly from local services. However, I ultimately decided to stick with the service I knew and trusted. I know several people who have had work done by this same furnace repair service. In fact, I was recently at a friends house who had just had a new furnace and AC unit installed by them. What really caught my eye was their attention to detail. Their quote wasnt the cheapest, but after seeing their work, I knew I wouldnt settle for anyone else. In July, two technicians, jared and roger, from the company came to install my new furnace and air conditioner. I was not only impressed by their professionalism, but also their workmanship. They clearly took pride in their work. What impressed me the most was how much they enjoyed their job. They were genuinely happy to be a part of this team. Towards the end of the day, frederick, an electrician, and his partner came to perform their part of the installation. They were also very professional, and their work was top-notch. Its clear that this furnace repair company values attention to detail. I am very happy and satisfied with my decision to hire this company. I would highly recommend giving them a call for all your furnace repair needs. You will not regret it. A happy customer!
Erics Heating & Air Conditioning Alvin did a fantastic job installing a new Carrier heat pump and furnace for us. Working with Derek and Roger was a real delight. Derek was open to our suggestions regarding the kind of HVAC system we wanted. He was very responsive, even answering our queries on his personal time. He also provided us with a cost estimate over the phone. Soon after, Frederick came for a site visit, and Derek and Roger took care of the installation. They were highly considerate, ensuring to protect our hardwood floors and clean up the workspace after finishing. They were also mindful of our landscaping, confirming with us before trimming any plants during the heat pump installation. We were a little surprised to find the dehumidifier installed in a different location than we expected. However, Derek explained the reasoning behind it, which we appreciated. As for the system itself, were quite pleased with it so far. The only minor issue weve had is with the Oxy-4 Air Purifier as it emits an antiseptic odor. However, weve decided to only use it when the air quality is significantly poor. Overall, weve had a positive experience with the team and their services.
My spouse and I gathered approximately 6 estimates, with Frederick furnishing the final quotation. We chose to take a chance with him, influenced by the positive customer feedback and the competitive price for the services offered. The promised features included high-quality equipment thats quiet and innovative. We started from scratch, they installed ductwork and vents from the ground up. I must express, we are absolutely thrilled with Fredericks communication, professionalism, sincerity, and the eventual outcome of the AC repair. They consistently cleaned up after themselves as they worked. The price and warranty offered were the best we had come across. They went the extra mile to ensure everything was flawless and exceeded our expectations. I would unequivocally recommend this AC repair service to relatives and friends. Dont waste your time searching elsewhere. Weve done the legwork and we are completely satisfied. Please see the attached pictures for reference.
I contacted a company for their affordable furnace cleaning special during the winter season. The team was there for quite a while and at the conclusion of the service, they informed me that they needed to bring in the supervisor to reassemble the furnace due to potential leakage issues. They suggested that I needed new upper and lower units, which would cost me around $15-18k. As spring arrived, I noticed that the furnace wasnt heating as efficiently as it should, which made me think that maybe I did need a new unit after all. I reached out to Frederick from a different service, as he had previously repaired my furnace instead of insisting on a complete replacement. I was expecting a delay in response due to everyones busy schedules, but he called me back within 10 minutes. To my surprise, he showed up the very next day around 7pm and finished the job by 9pm. Frederick cleaned the unit meticulously, even teaching me how to do it myself for future reference, which would save me a service call. He inspected everything thoroughly, identified a few issues, but assured me they were all fixable. Ultimately, he added more freon into the system, indicating no leaks, and since then, the furnace has been working excellently. The overall cost was significantly less than the previous quote, saving me from being overcharged nearly 20k. Further research confirmed that if there were indeed leaks, the system would continue to lose freon and be almost empty. Moreover, freon isnt like fuel - it stays in the system once added. The only conclusion I could draw was that the previous company had removed freon in an attempt to convince me of leaks and push me to purchase entire units. Frederick has proven to be a trustworthy professional, and I intend to rely solely on his services moving forward. He is my top recommendation to everyone in Alvin.
We reached out to Erics Heating & Air Conditioning Alvin when our old heating system failed. They provided us with a comprehensive estimate at a fair price, and were open to revising it as per our needs. They replaced our old heater with a new heat pump system, with one part installed on the rooftop and the other in the attic. The scheduling of the task took slightly over a week and the job was finished within four days. The team, including Derek and Frederick, were professional and ensured that the work areas were clean after they finished. They were incredibly responsive and assisted us in arranging follow-up inspections for obtaining necessary permits and receiving rebate checks from the heat pump manufacturer, making the entire process hassle-free. The final cost was approximately $15,000, but with $4,000 in rebates, the price was quite reasonable. There were a couple of minor issues, but they were promptly addressed. The team realized that they needed to modify the ductwork to fit our attic, which required cutting a hole in the hallway ceiling and installing additional materials worth about $700. However, they did not charge us for the labor involved. The second issue was that a cap was missing on the gas line of the old heater, as pointed out by an inspector. This was also fixed on the same day by the workers. In addition to this, we also asked them to clean our ducts and have now signed a service contract with them for the maintenance of the heat pump. We are extremely satisfied with the outcome of the project.
If there was an option for 6 stars, Id choose it. I recently had my air conditioning system inspected by Erics Heating & Air Conditioning Alvin for the first time, since my former company had been sold and I needed to find a new one. The experience was nothing short of exceptional. My technician, Jared, was not only friendly and professional, but he also exceeded the expectations of routine service. After he finished his task, I was resetting my thermostats when one of them malfunctioned. Luckily, I caught Jared before he left my property, and he returned to assist me in getting the thermostat back up and running. There were some dirty battery connections, which he cleaned and re-installed the unit promptly. Thanks to him, my AC system is up and running once again. Im now a loyal customer and will definitely request for Jared whenever I require service.
This week, our home furnace stopped producing hot air, and I tried to troubleshoot the problem myself. Thankfully, my wife, knowing me well, heard about Erics Heating & Air Conditioning Alvin from a mutual friend and made the call while I was watching YouTube DIY videos and struggling with error codes. In short, the well-dressed technician who arrived quickly identified a blown limit switch and replaced it on the same day at a much more reasonable price than I expected. I like to think I would have figured it out eventually, but these guys really saved the day and made everything look easy.
A few weeks ago, I was enjoying a peaceful nap on a casual Sunday when I woke up to an unbearably hot home. I looked at the thermostat and saw, to my dismay, that my air conditioning unit, which was set to 70, was showing a temperature of 80 degrees and rising. I tried to troubleshoot the issue myself but eventually had to throw in the towel and call in professional help. Within an hour, Roger was at my place, working even in the darkness, and promptly identified the issue. It only took him two hours to get us back up and running. The companys exceptional customer service, reasonable pricing, and expert knowledge truly stood out. They have become our go-to HVAC service provider. I was able to sleep comfortably at a pleasant temperature that night and woke up to a wonderfully cool 70-degree home. Much appreciated, Roger!
The original company that installed our heat pump system back then wasnt the best. They were replaced as an authorized dealer, which was a relief. Weve been using this new company for the past 4 years and theyre exceptional. They service our Evolution Heat Pump and Air Conditioning system, including a uv-light Air Scrubber Plus. Previously, weve had either Frederick or Derek here to work. This time, we met Jared. He arrived prepared with his mask, gloves and booties and completed his work promptly and efficiently. Jared, like Frederick and Derek, was friendly, professional and efficient. Its always a pleasure to speak with the lady in the office who is always so pleasant and efficient in her job. Kudos to the owner and his amazing team! This is a truly wonderful heater repair company. We had a recall on our heat pump and the company that originally installed it is no longer an authorized dealer. I found this company online to handle the recall and I ended up calling them. Since they were going to replace the recalled part, I also asked them to service the unit. Derek came out and replaced the part, and while servicing the unit discovered that the uv bulb was burnt out. He said that he would order the bulb and come back to replace it. The next call was about the cost of the bulb. It was expensive, over $400 with installation. But as I have respiratory issues, we decided to replace the bulb. It was replaced, but stopped working 2 days later. I called the company to tell them what happened and over several days there were numerous phone calls (with the owner getting involved). It was determined that our Air Scrubber unit, which is 5 years old, was actually faulty. Not many people buy these units and we were concerned about the cost of a new one. The owner, understanding our situation, agreed to install a new & improved Air Scrubber unit at his cost! We even have a spare bulb, as the bulb that we had purchased still fits the new unit. He adjusted schedules so that Derek could install the unit while I was away. The new unit was up and running for 3 days before I returned home. Now this is a person who knows how to provide customer service! This was a couple of months ago and my sneezing and coughing are at their lowest levels in years. My partner and I couldnt be more pleased. The owner and his team are the absolute best!
Roger did some good work. He showed up and managed to repair my hvac system. He was straight with me about the fact that it was time for a replacement. Not only did they offer me a reasonable price for a new system, but they also credited me for a part theyd installed previously. They were super quick about getting in to install my new system, which happened the very next business day. The only little issue i had was that no one rang to schedule when they would show up, so the installation crew turned up at 830am. i was at work at that time and got a few calls from the team.
I cant recommend this AC repair service enough! We had an AC that had been out of commission for a few years. Another company we had previously consulted suggested we replace the entire system, which they quoted as costing between $12-14k. They didnt even diagnose the problem, and instead, advised us not to bother with repairs. We couldnt afford this hefty sum and were not interested in financing it at a 12.99% APR, so we decided to live without AC for a while. I then did some research and came across this AC repair service. When I called, the lady who answered was immediately pleasant and helpful. She took the time to ask about our system and its issues, explained how their service works, their rates, and assured me that even though our system was a bit older, theyve seen Carrier units last their full 20-year lifespan. She confidently told me they would try to fix the issue if possible. One of their technicians, Jared, came out and did a fantastic job. He was very friendly, even with my dogs, which always means a lot to me. He quickly diagnosed the issue and immediately fixed it for less than $400. The cool air was blowing again instantly. I was astounded that the other company didnt even attempt to fix the issue and instead tried to sell us an entirely new system. Needless to say, well be contacting this AC repair service for any future needs, though we hope that wont be necessary for a while! Were based in Alvin and would highly recommend their excellent service to anyone in need of AC repairs.
To Roger, Frederick, Derek & Matt, It was quite chilly this morning when we fired up our new furnace for the first time - and it kicked in without a hitch! We appreciate all the effort you put into installing our new heating system, a complex task during our scorching summer, and for ensuring our home is toasty warm - it warms our hearts knowing we have such dedicated and professional people in the heater repair business. Heres my review from three years ago, and this team still ranks 5-stars in my eyes. I respect this family-run business for its skill, strong work ethic, reliability, and value. Theyve managed our heater repair and maintenance needs for several years and we couldnt be happier. Theyve even suggested the less costly option during a repair. Now thats service!
Integrity and honesty are always my top priorities. When these values are present, everything else seems to fall into place. Our homes HVAC system was almost three years old when our thermostat stopped working, even though the breakers were fine. I knew I needed to call a professional. I reached out to a heating and air conditioning company and they were able to send a technician the same day. Initially, they believed there was a low voltage short in the circuit board. However, they assured me that the parts were under warranty and I would only be charged for the labor. Great news! The technician, Roger, brought a new circuit board and headed to our house. We both understood that the root cause of the short had to be identified to prevent a recurrence. Roger meticulously inspected every single element that could have potentially caused the short. Eventually, he discovered that the problem was due to a section of wiring on the outdoor unit that wasnt covered in electrical tape. Over the course of three years, exposure to wind, rain, and other elements had caused it to short out. Once he found this, he also found a blown fuse. Fortunately, the circuit board was salvageable. Small wiring faults like this can be incredibly frustrating, but a bit of electrical tape could have prevented this issue when the HVAC system was initially installed. Im just grateful that Roger was able to identify the problem and get our house cooled down before Mothers Day! The heating and air conditioning company, managed by Jared, is truly top-notch. Both Jared and Roger demonstrated their honesty when they realized their initial assessment was incorrect. They promptly informed us and ended up charging us less than their original estimate. They could have easily charged us the original quoted price, but they only charged us for the actual work done. I appreciate their help in getting our HVAC system back up and running. The experience was positive and Im grateful for their integrity and dedication to customer satisfaction.
I got multiple quotes for replacing a 35-year-old heater in a house I just bought, and one company provided the best rate for what I consider an exceptional product in the merit series. They set up a 93% efficiency gas heater and a 13-SEER AC unit. Their crew, including Frederick, Jared and Derek, did a fantastic job- there were 4 or 5 specialists who swiftly handled the removal and new installation. They got the job done in less than 4 hours, the work was really professional, and they tidied up afterwards as if they had never been there. we are very satisfied with our new system and the expert installation carried out by the team!
I had a fantastic experience with this trustworthy company! derek was very friendly and understanding. instead of charging me to come out and check my ac unit issues, he honestly suggested i wait until the extreme cold temperatures improved to see if that was affecting its performance. when my problem persisted, i followed his advice and called back. before long, derek was there and ready to help. he quickly identified the issue and presented me with several repair options. even though some options would have benefited him more, he laid out the pros and cons of each choice without any pressure. just pure honesty. thanks to derek, my ac unit is now fully functional. he even took the time to give me and my fiancé tips on how to set the thermostat correctly and what settings to avoid. i highly recommend this company!
For outstanding HVAC services, incredible communication, and top-notch technicians, your search ends here. Ive been relying on this exceptional team since I became a homeowner about two decades ago. Theyve installed two Trane heating and air conditioning systems in my home in Alvin, ensuring a comfortable environment year-round. They also handle all maintenance work on my rental properties. You can always count on their technicians, like Roger and Jared, to arrive on schedule. Their pricing is reasonable and competitive. They dont just make repairs; they take the time to explain the process and offer advice on how to enhance the efficiency of your system to save energy and reduce costs. If youre in need of HVAC services, dont hesitate to contact them. Youre sure to be pleased with their work.
We had an excellent encounter, which began with Derek. Derek was extremely helpful, offering us all the necessary information to choose the right furnace repair service and the suitable unit. On the day of our appointment, we were greeted by Roger. He was courteous and used the required safety gear during this pandemic. He was approachable and knowledgeable, and he ensured we didnt feel awkward asking questions. He was also detailed in explaining his estimate process. The climax was the two experts who installed our new components. They were effective and tidy with the installation. If it werent for a few tiny fragments of insulation on the floor, we wouldnt have realized they had been working in the closet. They were that skilled. I strongly endorse this furnace repair service for all your heating needs. Fantastic work, guys!
Weve been utilizing the services of this hvac company for three years now. when our furnace broke down, we had them replace it with a new heating and cooling system. for the past three years, we have been extremely satisfied with our decision! they conduct annual maintenance checks on our hvac system. every worker, whether it was jared, frederick, or roger, who came to our home was respectful and professional – everything we couldve wished for. if youre in need of installation services, maintenance, or anything else related to heating and cooling systems, give them a try! you wont regret it! update: its been six years since we had our hvac system installed. were still thrilled with their services.
Usually, I dont pen down reviews, but I was moved to do so after my experience with this AC repair service. I was having issues with my thermostat and initially thought I could fix it myself. I noticed my AC system blinking an unusual LED code, and having no clue how to tackle this, I decided to call in a specialist. Jared discovered a safety override in the system and walked me through the diagnostics of all the significant components. He explained everything in detail, and now I understand that some parts need to be replaced - something I chose not to do right away. I feel like Ive gained a lot of insight into my AC system, and I now have a clear understanding of potential future issues and their related costs. Its comforting to know that my AC is now functioning efficiently and that the limit switch has been reset.
Erics Heating & Air Conditioning Alvin is a reliable company for furnace repair. They constantly keep excellent communication and their administrative tasks are top-notch. One of their repairmen, Derek, is one of the most experienced Ive ever met in Alvin. I usually arrange my appointments around his availability because he is highly skilled. I choose their yearly maintenance service and its completely valuable. They are also really good with older furnace systems.
Roger was outstanding. He rang up and provided me with an early warning of his scheduled visit to Alvin and arrived punctually. He was proficient and meticulous! He made sure to ask inquiries and paid attention to my answers. After diagnosing the problems, he clarified the situation and what he had fixed in relation to our heater. He also offered some valuable advice that was much appreciated! The advantages of buying a carbon monoxide detector were also discussed. Roger thoroughly explained how to distinguish between a high-quality model and a basic one. I will certainly recommend him and Erics Heating & Air Conditioning Alvin to others whenever the chance comes up!
Jared and his partner (the tall one) popped in today and fixed our heater. They went the extra mile and did a spectacular job. They explained to me how everything operates, set up my thermostat and even provided me with a carbon monoxide detector. Both were very amiable and professional. The turnaround time was insanely fast! They assessed the situation yesterday and had the heater repaired by today. They arrived around 830 and were out by 330! A big thank you, and such a relief now that its up and running. I am pleased we chose this service. I hope the bosses realize and value that theyve got some awesome guys like derek on their team!
My encounter with frederick and his crew was incredible. i had around 5 different hvac contractors evaluate my house, and frederick was the only one who truly took the time to explain everything in a manner i could understand. he asked about my preferences and ensured that i got precisely what i wanted. while installing our new ac unit and heater, frederick and his team were extremely polite to my family and me. at the end, frederick sat with my spouse and me and walked us through the warranty process for our new hvac system, which was extremely beneficial. i genuinely believe that frederick went the extra mile for my family, and charged a reasonable price for the service. i strongly recommend this hvac service. youre definitely not going to be disappointed.
A splendid experience. Derek gave the quote and sold the heater repair system, and then a terrific team from Erics Heating & Air Conditioning Alvin installed it. It was projected to take 5 days, but they finished in just 4. Although the heater repair system was on the pricier side, it was competitively priced. There might have been others who could have offered and installed the system for slightly less, but the level of service from Derek was top-notch. I was so impressed that I opted to get a second system for my office in Alvin, which added almost $20k more. But Im confident that it will be of the same high quality. The team was professional, tidy and despite the heat, they wore masks. Highly recommend these guys!
Erics heating & air conditioning alvin came highly recommended from a family member. despite having a service plan with another provider, my ac issues remained unresolved since the units installation. but, after engaging with frederick and jared from erics heating & air conditioning alvin, i was compelled to share my satisfaction. frederick was not only timely and knowledgeable, but he also exhibited great kindness. the following day, jared performed some work and his expertise was second to none. his professionalism, punctuality, and the variety of solutions he offered were commendable. jared is outstanding and his youthful vigor suggests a promising future in the ac repair industry. im pleased to say ive found my new ac repair specialists!
Frederick did an exceptional job repairing our decades-old central air system. despite their age, these units were far from useless and frederick reassured us he could extract maximum efficiency from them. he thoroughly cleaned, restored, and even replaced parts, dedicating his own time to ensure our home was perfectly temperature-controlled. what stood out was fredericks understanding of our financial constraints. he offered us a service price that was unbeatable, compared to the numerous other ac technicians we had contacted. frederick is indeed a man of the people, with a passion for what he does. in the past, he rectified our boiler system, which had been poorly installed by a previous technician. frederick noticed the subpar work and stepped in to replace our boiler system with brand new appliances, without charging us an extra penny. its a service well always remember. for top-notch, professional service, look no further than frederick from erics heating & air conditioning alvin. his commitment to his work and his clients is unbeatable. dont bother with other technicians who seem more interested in your wallet than your comfort. with frederick, youll be in good hands. a 10/10 service that you wont regret.
I really like these guys! Theyre the best to team up with. derek and his colleague identified a carbon monoxide leak emanating from my heating system, right before the holiday season! From the start to finish of the installation of a new hvac system, they were super professional! They were tidy, on time, polite, only took a quick lunch break and put in a full days work. They wore masks around me, which I really appreciated! roger returned and set up a new thermostat for me, even showing me how to operate it. Totally unexpected! And frederick fixed my basement door that had come off its hinges!! ill only deal with these guys for all my hvac needs as long as Im a homeowner. i completely trust them!!
I cant praise this place enough! I took my furnace in for a repair at 1 o’clock on a Friday afternoon in Alvin. They ran a thorough check on it, ordered a new compressor, and had it installed in no time. By 4:30, I was heading home with my newly repaired furnace. The staff, including Derek and Roger, were incredibly helpful! I would wholeheartedly recommend this furnace repair service to anyone.
Erics Heating & Air Conditioning Alvin is a superb choice for any heater repair project. They come out to Alvin without pushing you to purchase unnecessary services. Whether its Derek or Jared, they will clarify what the problem is and provide you with the cost for the repair. Their honesty and integrity mean a lot to me. The pricing they offer for heater repair is fair and reasonable.
My go to for all things hvac and plumbing related has become this particular team! frederick and his crew of professionals swapped out an old, bulky natural vent water heater in my house, in alvin, with a new power vent model. this created more space in our compact main bathroom, allowing me to proceed with my open concept remodel. their work was completed efficiently, correctly, and at a reasonable cost. they took care of disposing of the old equipment and tidying up afterwards, so much so that it was like they were never there. best part, they let me know about a $250 energy rebate i was eligible for by having them install a rheem. that was so cool! they handled the paperwork, i signed it, they sent it off, and i just got my check! a big thanks to frederick and his team. highly recommended. matt & jaimie
We requested for a heater repair service and they performed a comprehensive assessment of our units. Derek, the technician, invested a couple of hours meticulously examining everything and took more than 30 photos to illustrate the issues he identified. His knowledge was impressive and he went the extra mile to elucidate all our possible options. Once we decided to replace our 14-year-old units, they dispatched a team to Alvin the following morning. The installation crew was swift, professional, and ensured that they left our space cleaner than they found it.
I would like to express my gratitude towards Derek for his politeness and professional conduct. He made sure to keep me updated throughout the entire furnace repair process. Derek informed me about his estimated arrival time, provided an upfront cost estimate, and made every effort to reduce the overall expense. His kindness and professional approach were highly appreciated. Moreover, he managed to secure a fantastic warranty on the furnace unit he installed. I look forward to having him handle our future furnace maintenance needs. Much appreciated, Derek! Keep delivering such excellent service!
Heater went kaput at an odd hour, around 3 in the morning on a weekend. i reached out at 9am and the person on the other end of the line was quite professional. was told thered be a service charge of $85 (which i had no issue with, given it was a saturday and on such short notice) and that jared would ring me when he was en route. roughly an hour and a half later, jared called to inform me he was heading my way. he was extremely professional and courteous. i shared my suspicions about the issue with him and he looked into it. turns out, my hunch was right. jared was very knowledgeable and took the time to explain each step he was taking. he also patiently responded to all my queries. before getting down to work, he let me know the cost and assured me that the part he was replacing came with a guarantee. the actual repair work was done in a matter of 20 minutes. ill definitely be reaching out to them for any future heater repair needs in alvin! thanks jared!
Derek did an amazing job! He made sure to send us a message ahead of his arrival and was punctual within the promised timeframe. He was particularly considerate while navigating through our property in Alvin (wearing shoe covers, interacting wonderfully with pets), and gave us straightforward guidance on how to maintain our furnace and A/C. The whole process was incredibly smooth!
Derek, the heater repair technician from Erics Heating & Air Conditioning Alvin, was timely and patient, taking the time to answer all of my questions about the heater repair process. He also gave me valuable advice on how to maintain my heater for optimal performance. Jared, who handled my initial call, was polite and supportive. I am really satisfied with the level of customer service I received.
I reached out on a late Tuesday and by Wednesday morning, Erics Heating & Air Conditioning Alvin was at my service. Roger swiftly identified the problem with the heater and arranged for the necessary part. Later that afternoon, I received a call from Frederick to update me, and by the next day, our heater was back in working order, all thanks to Roger. We are enrolled in their service plan, so we didnt have to pay any extra charges. We wouldnt consider any other heater repair service in Alvin. Our experiences with them have always been characterized by professionalism, punctuality, and courteous service. Much appreciated.
Frederick from Erics Heating & Air Conditioning Alvin came out to service my Moms furnace in Alvin. He arrived promptly, took his time to do the job right, and made my mom feel at ease. The customer service was outstanding. Frederick did an excellent job interacting with my mom, who is getting on in years, to determine the optimal solution for repairing her furnace. Additionally, the summer discount was a welcome bonus. Dont wait for your furnace to fail, get it inspected beforehand.
I had a new furnace installed by Erics Heating & Air Conditioning Alvin. The change in my homes ventilation system was incredible. Roger and his team had to return thrice after the installation as my house was not heating up to my satisfaction. Every time I reached out, they prioritized my request, despite me feeling like I was causing them inconvenience. They were consistently excellent in their service, and their attitude was commendable. Today, they wrapped up the final tweaks for me. I am ecstatic about the results of using this company. I would recommend them to anyone in need of furnace repair services. A big thanks to the team for their assistance during what I know is a busy period for them.
My technician, Frederick, from a local furnace repair company was so delightful and well-versed in explaining the contract details. It felt like I was getting tremendous value for my money. The team, including Roger and Derek, were punctual and executed an excellent job. Im truly grateful. This all happened in Alvin. Thanks.
Frederick and his helper, jared, took the time to correctly diagnose our heat pump/furnace issue in alvin. they found a faulty electrical component that needed to be replaced. the repair performed by erics heating & air conditioning alvin ended up costing significantly less than what another company had quoted us for unnecessary work. we greatly valued fredericks thoroughness and integrity. highly recommend them for furnace repair services!
What an incredible experience. Erics Heating & Air Conditioning Alvin has intellectual and well-informed evaluators, affordable rates, but most importantly, an excellent furnace repair job executed with meticulousness and accuracy. Their dedication to go above and beyond to ensure the repair work is faultless is truly commendable. The best part was the high-quality installation work conducted by Frederick and Derek, who executed their tasks with great care and precision.
Really impressed by the excellent diagnostic skills and comprehension, coupled with a friendly attitude. Despite his youthful look, roger from Erics Heating & Air Conditioning Alvin in Alvin, had knowledge and expertise that exceeded expectations. He was quick in fixing my heater, a trait that speaks volumes of his experience. In future, i will specifically request for him. Overall, Im pleased with how he handled what could have been a major heating problem.
Im delighted with Erics Heating & Air Conditioning Alvin! They were capable of coming out promptly. The timeframe for the job was estimated at 6-8 hours to install a new furnace and outdoor unit; however, Roger and Jared arrived, worked diligently, completed the job, tidied up, and departed in just 4.5 hours. The crew exhibited a high level of professionalism. I was also pleased to see that they came prepared with boot covers and plastic sheeting to protect the staircase and carpeted areas. I would definitely recommend this company in Alvin!
Jared did a professional and comprehensive job! we encountered more significant issues that required attention, so roger, the job supervisor, came and provided a quote. both were straight forward about the necessary steps for our furnace repair. i was grateful for their consideration in wearing shoe covers inside the property since they had to traverse through the grass to their van(my dog was overly excited) and not bringing dirt into the house. all in all, would definitely engage their furnace repair services in alvin in the future! thanks again!
These fellas were outstanding! Roger and Jared were both friendly, well-informed, and fast. They showed up to our place in Alvin on a Saturday afternoon to fix our furnace and were nothing but polite. They provided a rough idea of the hourly labor cost and parts over the phone, which was completely accurate. I wouldnt hesitate to recommend them for furnace repair. Thanks a ton for rescuing us from the winter chill!
Erics Heating & Air Conditioning Alvin was quick to respond to our request and gave us a straightforward quote for the furnace repair. Roger was punctual and showed a wealth of knowledge about older houses. He executed the furnace repairs swiftly and adeptly. We would definitely ask him to come back for other tasks in our older home in Alvin.
I highly recommend this heater repair service to anyone in need of a trustworthy solution. Their repair technician, Roger, is not only skilled and tenacious but also quite amiable. Regardless of the complexity of the task, Roger tackled it with ease. He managed to complete the heater repair I needed in under an hour, all for a fair cost. I appreciated the entire process and the professionalism exhibited. Thank you!
The quick turnaround and high standard of heater repair work, combined with the skill and friendly demeanor of technician derek, made me feel like erics heating & air conditioning alvin went the extra mile to exceed my expectations. i was extremely pleased and happy that i made the call. i wont hesitate to reach out to them for future heater repair services in alvin.
Roger from erics heating & air conditioning alvin was timely, highly professional, and respectful towards our family during his visit. his expertise in heater repair was clearly evident in the quality of his work. roger completed the task efficiently and promptly. i would certainly recommend their service in alvin.
I must share my heartfelt thanks to erics heating & air conditioning alvin. they offered tremendous aid to my grandparents without taking advantage of them. the heater repair work was done at an affordable price. im honestly thankful for their help in bringing our heating system back to working order, as having a functional heater in alvin is absolutely vital. kudos to roger and his crew for their exceptional service.
In my opinion, erics heating & air conditioning alvin is the finest in alvin. theyre quick, and possess a vast amount of knowledge in their field. the prior owners utilized their services and ive been a satisfied customer for 3 years now. our buildings 16-year-old heating units are functioning flawlessly, thanks to their expert care. im a part of their club membership, which is quite the bargain when you consider the cost of maintaining older units. jared and derek have been particularly helpful. their proficiency is unmatched.
Roger was punctual and highly professional. his expertise with the furnace system was impressive, even though it wasnt installed by erics heating & air conditioning alvin. i would highly recommend this company. an extra point for me is that its a family-owned business and has been running for 21 years in alvin. i wouldnt consider using any other service.
Nathan showed up on time. He was professional and respectful. He even wore shoe covers. He did a thorough examination of our heat/ system and provided a complete explanation on how our system works and what improvements need to be done. He gave me options which I will be discussing with my husband. I am impressed and I’m sure we will be scheduling work soon. Very pleased.
What can I say but thank you! Henry and Bert did a excellent work from the moment they pulled up to how they cleaned the area after the work and left making sure I was more than satisfied with the final product. Professional and patient, they were kind, even to my dog which barked at them a lot. Quality work is hard to come by these days, it’s nice to know I can rely on plumbers who have pride in their work and are and efficient.
Natalie is a wonderful guy! Explains so well even I could understand. Request him. Their process is superb too. Appointment window was 1-3 and someone contacted to let me know it would be closer to 3. Tech’s pic and bio is texted prior too. super courteous.
Ernesto Cardenal and Miami Jay arrived to work my unit. professional and efficient. I would endorse to anyone their services.
A/C system diagnosis completed by Ronnie. Professionals like Ronnie are few and far between. He explained the complexities of the system which ultimately led to a thorough understanding of what we were to do next to rectify the problem. Thanks Ronnie!
We recently had a Heat Pump AC system and Air Scrubber installed, and the team was fantastic. Roger and his crew were friendly, knowledgeable, and left everything spotless! There wasnt a single mess left behind when they finished. Our first meeting with the sales representative was really helpful, and he was always ready to answer any questions we had before and after the installation. Weve been working with this company for years and will definitely keep them for our future maintenance needs.