Great service and customer service. Extremely satisfied with the results. The entire process was very smooth. I highly recommend if you havent had your ducts cleaned. I was provided before and after pictures and was amazed by the difference. I could only imagine how much dust and mold was in my ducts until I saw for myself.
Great service and professional. The team came out to clean my ducts and did an amazing job. They left me home just the way it was when they came, no dust or dirt left behind. Thanks Mr. Duct Cleaner for a job well done.
Highly recommend Mr. Duct Cleaner! We received amazing service from Les, and were treated with care by Paul and Elijah. They did everything they said they would, were on time, respected our wishes, did the job WELL, vacuumed and cleaned afterwards and left us assured our home was breathing clean!!! We are so happy.
Paul and his assistant expertly removed hardened lint from my dryer vent. It was a fire hazard, and they meticulously worked around my custom tile to remove all the material clogging it. Both were pleasant & professional!
Fantastic job from Mr Duct Cleaner all the way around. All of the people I spoke with on the phone were quite friendly, in addition to being very knowledgable.Everyone communicated well including having to reschedule my service at my request because the job they were doing before my afternoon appointment went longer than anticipated. I thought my duct cleaning might take a good while too since it had not been cleaned in a long time. The technicians arrived in uniform a few minutes early and had communicated well prior to the appointment as well.The guys worked diligently, but not rushed without a break, I assume so they wouldnt make mistakes. The work took 2 hours longer than the projected time frame because my vents were very dirty but the guys checked in with me periodically to show me what was going on and the difference between the dirty and the clean also explaining how our air quality must have been affected.When finished they cleaned up very well and showed us the final results. We are very pleased with the results we have been suffering with allergies for a long time and I can only speak for myself at this point but mine were noticeably better the day of the service.Do yourself a favor if you haunt cleaned your HVAC ducts in several years and get them cleaned by Mr. Duct. The may not be the cheapest out there but they arent a fly by night company and they do things the right way for a reasonable price.
I am a contractor and I needed ductwork cleaned on a job I was getting the AC/Heat replaced within a week. I called at the last minute to get our ducts cleaned and these guys gave me a great price and were here on the date promised. They were very punctual, professional and did a great job, great cleanup and I will definately use them for all my work. Thanks, Scott
Paul and Elyjah did an outstanding job in cleaning our vents, return ducts and furnace plenum. They were very professional, knowledgeable, respectful and friendly. We felt safe in having them in our home and appreciate their thorough and excellent service. We will call this company again.
Team of James and Ryan were very professional. They did an excellent job and kept the house clean and tidy during and after the service. Would highly recommend Mr. Duct Cleaner for any needing HVAC services.
Great experience. Very professional team was brought out to do our duct cleaning. Showed detailed before and after photos and was transparent the entire way. Would highly recommend!
I have worked directly with Les on several projects. I am able to schedule Mr. Duct Cleaner with ease at different locations even. The before and the after pics of some of the ductwork they have cleaned makes our customers feel they should of done this earlier and happy to have it complete. Mr. Duct Cleaners cost to perform their work is very competitive too! Ductwork and equipment that is clean also performs better and cost less to operate. I highly recommend them for anyone needing to get their ductwork and or equipment cleaned.
A unique experience. A duct cleaning service that is on time, well priced, professional, efficient and friendly.And, they dont try to upsell!!!I Strongly recommend this uniquely professional Company.
Had all ducts, including dryer vent cleaned. Great team and great service. Were on time, respectful and protective of my property and left the workspace as clean as it was before they arrived. Excellent service.
Les and his crew exemplify excellence! A truly trustworthy and principled company. Paul and Elijah delivered an extraordinary cleaning of our Air Ducts. I wholeheartedly recommend them!
Thoroughly enjoyed the experience working with Mr. Duct Cleaner. They were kind and understanding to my dog and made it so that she didn’t have to be out of her “safe room” for long. They kept me informed all along the way with their progress and cleaned up whatever debris was created by their work. I would highly recommend this company to others.
Paul and Elyjah came to our home today to clean our ducts. We were very impressed with their knowledge, and they kept us informed during the process. They took photos and identified disconnected ducts, repositioned and secured them. Paul and Elyjah were both very engaged in the process, explaining whatthey were doing, and why. We were very happy and impressed that they treated our home with respect; putting down plastic to protect carpets, furniture, countertops, etc. They wore protective booties over their shoes and were very dedicated to vacuuming up any debris that fell.Paul and Elyjah are exemplary workers and certainly represent Mr Duct Cleaner in every way I would want my staff to perform.Thank you for being prompt, doing a great job, and treating our home with respect. We will absolutely recommend your company to our friends and neighbors.Happy Holidays !!!Sandy Jacques and Stan Beal
This team was efficient and professional. They know their business and are very tidy. Appreciated their work. Great positive attitudes. Pleasure to work with them.
Jon and his mates were very polite and respectful. Kept me appraised of the progress and let me know at completion what was found and how that was ameliorated. Will use them again.
Ryan & John were awesome! Fast, efficient and in constant communication with me the entire time about the duct cleaning —and then they showed me actual pictures of the work and emailed them to me afterwards!I recommend Mr. duct cleaner to Everyone in my area looking for this service- 5 stars for sure!
A very friendly crew of workers who were fast and efficient. Really did a great job of both explaining the process and keeping the house very clean.
Mr. Duct Cleaner was a breeze to work with. Lynne at the office was very knowledgeable and helped explain what the service would look like thoroughly prior to setting the appointment. Technician Wyatt and his team were communicative and friendly throughout the cleaning process upon arrival. It’s only been a couple of hours since the service was completed and the air in our home feels better already. We will definitely be coming back to Mr. Duct Cleaner next time we need our vents/ducts cleaned :)
The technician they contracted to come out and sanitize our air ducts oversprayed and damaged my ceiling. I called 3 times to request assistance and they just put me off, telling me the technician would call me to set up an evaluation that never happened. No voicemail,, text or email.Beware they are just a scheduling service and do not have their own technicians
Very pleased with the professionalism of the workers and with the quality of the service provided. They cleaned, disinfected, and sealed all the ducts, air intakes and vents. I’m literally breathing normally again; our HVAC system was sick, and they cured all its ills.
Great experience with them across the board. It was very easy to set the appt which ended up being over text because I missed their initial call. Once the crew was at our house, Wyatt asked a few questions to get the lay of the land before letting me know exactly what their plan was and what to expect. After that, the entire crew was working hard the entire time they were at our house and you could tell they took pride in their work, not missing a single detail. I would recommend them to anyone and they will be my first call the next time I need this service. Thank you!
Always a great service . Great owners and great workers. I always use Mr.Duct cleaner for all of my duct cleanings.
Our home had so much dust after going through a remodel and THEN we had a pipe burst causing us to do ANOTHER remodel . So much construction went on in our home over two years and it was time to clean out our air ducts. Luckily, we found Mr. Duct Cleaner! After reaching out, we received a fast response with a competitive and fair quote . We got scheduled asap! The team that came to do the work were all so professional! The work was SUPER thorough, clean , and detail focused . I would recommend them to anyone needing their air ducts cleaned !
Jason and his team has been amazing and top notch! Communication and quality are some of the best I have seen from any service company I have ever worked with!Lynne did an excellent job with communicating estimate and any estimate changes, scheduling, and billing was flawless! I love this company and highly recommend them for all your ductwork needs. On top of all that, they gave a very generous discount because my friend, who’s house they were working on, is elderly and in bad health! Their empathy and generosity are also above board and outstanding! Excellent company with excellent leadership and employees!
Dr Duct Cleaner responded to our call very fast. They have our cleaning scheduled just in about 2 weeks. The pricing is reasonable. In the early morning of the day, their crew of 2 came and worked on the cleaning until afternoon. These guys are so friendly and professional. The most important thing is my house has much cleaner and better air quality afterward.
Mr. Duct Cleaners technicians did an outstanding job. They were professional, thorough, and meticulous in their work. They ensured the area was spotless afterward and even provided detailed pictures of the completed work. Highly recommended!
The guys showed up on time and were professional in describing the process. They showed me photos of what was removed and cleaned up the area after the removal.
The companys customer service was fantastic. They worked with me to get the earliest appointment that would fit my schedule. The technicians were very polity and professional and the work they did was great. They covered everything in the are of the outlets, and vacuumed everything before leaving. Will use again in the future.
Lynn at the office was very knowledgeable and helpful for a first time customer. Wyatt and his team were very communicative and professional throughout the cleaning process. I feel cleaner air already! Highly recommend Mr. Duct Cleaner - you get what you pay for and their work is worth every dollar spent!
Great service and very good explanation of work done by the techs!
Paul Williams is excellent! He is courteous and professional and found the issue immediately. He was thorough and informative showing me what he found and took pictures for my records. I would highly recommend this company and especially this young man. Thank you for fixing the issue that could have resulted in a major problem if not addressed.
Paul, lead technician, and John were incredibly efficient and showed me pictures of their work as they fixed the mold issue in 2 bedroom air ducts. In fact, Paul had an extra air vent cover in his truck which he installed for me, as the one I had ordered had not yet arrived. I am incredibly pleased by their service & would highly recommend Mr. Duct Cleaner to anyone looking for an affordable and reliable duct cleaning company.
There are a lot of these companies offering the same services. This company has a great reputation and so I hired them. They’ve been in business several years, and therefore I had a high level of trust that they would do a good job. In fact, they exceeded my expectations, and the staff was very professional, the workers were very clean and courteous. They provided me with before and after pictures of the cleaning inside of the air ducts Which was very impressive to me. They also discovered that I had a duct that had separated from the original install and was creating a problem in my return. I have them replace the whole duct as well as a couple of more that were due to be replaced. I highly recommend this company.
Mr. Duct Cleaner did an excellent job in servicing our HVAC and ducts after we had construction done at our home. All the construction debris from the demo & rebuild were trapped in our ducts & more than likely circulating throughout our house. They were easy to schedule, provided an estimate of costs and kept up communication up to the day of the appointment along with an ETA when they would arrive.The crew (Paul & Ryan) were professional, took precautions to cover our carpets & furniture from any debris from the cleaning process. They kept us up to date during the process and adjusted our invoice based on the actual number of returns / registers we had. Photos of before and after were shown to confirm the extent of debris in the duct and they are clear now.THANK YOU!
Les and his team were very professional, courteous and got the job done in a timely fashion. I highly recommend getting your HVac systems cleaned out especially after any remodeling, mold remediation or painting.
We had a great experience using Mr. Duct Cleaner Collin County to service our air ducts. They arrived on time, were friendly, courteous, and mindful of us and our home. They did an outstanding job! Their lead on our job, John M. was a breath of fresh air and on a scale of 1 to 10 he rates a 10+ in customer service and client care! He was extremely knowledgeable and informative. We asked all kinds of questions and he proved to be extremely experienced, patient with us and went above and beyond to answer all questions and help us in our time of need. He provided real time photos of our of our airducts from both ends, inside the plenum, and the coil. He went above and beyond to help us once a new problem area within the plenum was detected infecting the supply ducts. We were very impressed with the service, his quick response and solutions not to mention the superb customer support we received. If you are looking for an honest air duct company whos price is right, give them a call. We stand behind the service we received.
Not a client, wont be. Your driver in the van needs to respect the rules on the road in place for safety. Particularly in a school zone when children are being dismissedWhere they felt it acceptable to blow through and then proceed to gon over limit. Hope cop get him next time. This was on Bethany in allen
Very happy with the service of Mr Duct Cleaner! They were able to work us into their schedule sooner than expected and performed top tier work. The level of customer service during and after the job was unparalleled.
Great experience even in the middle of the cold freeze in Texas! Wyatt and his partner were right on time, friendly, and walked us through the entire process. Would highly recommend to anyone and will definitely use them again in the future. The communication and easy process was fantastic.
I want to thank Mr. Duct cleaner. They cleaned my furnace and ducts spotless. Showed me how to turn things on and off, so I can maintain in between. They were beyond helpful. I would totally recommend them to anyone. Thank you.
I had a great experience with Mr. Duct Cleaner. Everybody was very friendly and easy to deal with, and they explained their process very well. Wyatts team did a great job on my service, Thanks!
This is great company! Easy to communicate and let you know all the steps what are they going to do! How much going to be everything you can think of! Called for mold inspection and cleaning. They did fantastic job. Def go with it!
We had a great experience with Mr. Duct Cleaner. They were very responsive and were able to schedule us quickly. The crew that came in was very professional and communicative with us throughout the whole process. They were showing us pictures of some of the issues we had, and even discovered a couple of things that we needed to fix on our dryer. I would definitely recommend them for service. We will be using them again in the future.
Absolutely wonderful service. So polite and right on time! Would highly recommend!!
Best company (in general) I have ever worked with! Everyone has been so helpful and accommodating. We had a nightmare of mold and a very bad AC unit switch out with a different company. They came in and cleaned up the mess that wasn’t even theirs! Informative, responsive, helpful and most of all KIND! I’ll be using them for annual check ups and for our next home.
I was calling around trying to my ducts serviced and had the pleasure of speaking with Bailie. Omg she is simply amazing. She was professional, patient and super understanding of what my end goal was. Her follow up communication was so home felt. If you are looking for professional services contact this company and ask for Bailie. 10/10.
This group just completed work for us. They were timely and efficient. I wish they had been a bit more personable and had explained the process. This was the first time to have our ducts cleaned so I was interested to know more and to also better understand how dirty they were/overall air quality improvement. Overall great job, but not the most warm and fuzzy feeling - especially for the investment.
I recently had the pleasure of hiring Mr. Duct Cleaner for a comprehensive cleaning and maintenance service of our HVAC system at our home. From the outset, the professionalism and expertise displayed by Lynne Clow and the entire team were nothing short of exceptional.Paul Williams, Ryan, and the rest of the crew demonstrated an unmatched dedication to customer satisfaction, combining their extensive knowledge with a courteous and accommodating demeanor. Their attention to detail was evident in every aspect of their work. The team’s work ethic and punctuality further reinforced their commitment to excellence, ensuring that every task was completed efficiently and effectively.What truly set Mr. Duct Cleaner apart was their customer-centric approach. Every interaction was marked by politeness and a genuine concern for meeting our needs and expectations. The team went above and beyond to ensure that our HVAC system was functioning at its best, providing us with peace of mind and improved air quality.I wholeheartedly recommend Mr. Duct Cleaner to anyone in need of HVAC cleaning and maintenance services. Lynne, Paul, Williams, Ryan, and the entire crew embody the highest standards of professionalism and quality. Their outstanding work ethic and customer-focused approach make them a standout choice for HVAC services.
We use Mr. Duct Cleaners for all of our duct cleanings. They do a great job and are highly recommended.Thank you Les!
On time and did a great job cleaning ducts, vents covers and dryer vent. Thank you!
We had a fire in our master bathroom and we had Mr. Duct come out to clean our AC units and ducting. With a house fire and all of the appointments that need to be made, it starts to feel overwhelming, however Lynne took great care of us and sent someone out for a quote, quickly. The quote was fair and the technician was thorough and informative. The technicians that came in to perform the job were on time, courtesy and professional. They covered all of our furniture to protect from any dust fall. At the end of everything they showed us pictures and told us exactly what they did. I’m so grateful to be breathing in clean air again and for how efficient and helpful Mr. Duct cleaner made this process!
Great customer service! Wyatt was so sweet and friendly. And Lynne was great explaining how everything would work. Awesome communication with me. Definitely will use them for future services!
Ive seen the Mr. Duct Cleaner vans running around Stacy Road near the Outlet areas. I decided to give them a call and get an estimate. After reviewing a few other companies, I got a good rate from Mr. Duct Cleaner and they beat out a few other accredited cleaners. They came early and cleaned everything connected to the HVAC system quite well. Im extremely satisfied and can rest easy that Im no longer breathing clogged and dirty air. Id like to extend a special thank you for Jason and Lynn who helped me place the order! You guys are the best!
Wyatt arrived on time and explained the process for cleaning my air vents. He was friendly, thorough, and did an excellent job. I will be recommending him to family and friends.
I have dander allergies and purchasing a new home where previous owners had cat and dog so we need all of the ducts to be cleaned thoroughly. The guys got here on time and got right to work. They did a great job, showing us the problems and even some potential ways to save a little money. AC is working better and my allergies are not nearly as bad. I will definitely be calling on them again!
Everybody was fantastic and went above and beyond. Couldnt have asked for anything better. Also very pleasant and personable.So professional and courteous to leave the house in better condition than when they got there. Spotless after they left. Even more impressive considering how thorough they were.Also gave great advice about future maintenance! Will use again and recommend.
I lack the words to express my gratitude for the work performed by Mr. Duct Cleaner. My house is old, and the team was very thorough and meticulous. I am recovering from lung issues, and Mr. Duct Cleaner has sped up the process.
The young men who did the work were friendly and brought me my Amazon shipment from off the porch and were good workers. I just believe that they didn’t know my dryer vent was supposed to be cleaned and the gentleman in charge of them was gone after he got them started. He never returned to check on them and they collected the fee themselves. After they left, my wife reminded me about the dryer vent and I noticed supplies left on my patio. I called the office they were sent back. The 3 stars is for the hard working young men that did the work and the offices quick response to my dryer vent not being done. Don’t know if I would use them again.
I wished I had called Mr. Duct Cleaner sooner. They did an excellent job from setting up the appointment to having the technicians out. Communication was on point! The technicians covered areas where they were working, cleaned the ducts, answered questions and showed me before and afters of the ducts. The house smells different and it has definitely helped with my allergy/asthma problems.
The individuals working for this company are so kind. From Lynne doing scheduling, to the two gentleman who showed up and worked efficiently, I would definitely recommend their services and will use them again. We just moved into our home and had a few things that needed immediate attention. I ran into their expert Chris in the Home Depot parking lot, and on the spot asked them about their services and if they could do it *same day*. They did and I am so thankful for their responsiveness.
Very responsive, thorough, and upfront with pictures & process. They are very caring & work well with their customers. I would highly recommend to anyone needing any of their services, but especially duct cleaning. My house felt better instantly!
Five stars for Mr. Duct Cleaner of Allen, TX! Prompt, professional, and honest inspection in my attic. No pressure to add unnecessary services. Highly recommend!
Excellent job done. Very prompt and Courteous also.
Every bit of having Mr. Duct Cleaner come out today met my expectations. The gentlemen that were sent out for my service were on time, professional, and very respectful of my home and needs.Many thanks to Lynn and the rest of the Mr. Duct Cleaner team!
Guy’s were on it, explained what they were doing, showed me before & after pic’s. Very neat cleaned up after. Highly Recommend you guy’s
Called me back promptly and provided great same day service. Would use again in the future.
Fantastic company! I managed this project for my elderly friend. They helped with a discount and they were always either on time or ahead of schedule. One of the best service companies I have ever worked with! I would highly recommend this company for all of your ductwork. My friends old ductwork was full of mold and Mr. Duct Cleaner removed the old moldy ductwork, and replaced with top quality duct work and sealed all the boots and replaced the moldy vent registers. They also installed an Air Scrubber, which I highly recommend.
It was very impressive to get such quick service with this company.The technician was helpful and thorough. Cleaning of the dryer vent was quick and efficient. A further recommendation was suggested which I will follow up on. The area was left immaculate. Thank you Jason.
The Mr. Duct Cleaner guys were on time, very professional and super kind. Not only did they do an amazing job cleaning the ac ducts, all the vents in the house and my dryer vent, they cleaned up after! Awesome job! Fabulous customer service! Thank you so much 5 stars all the way!
I called Mr. Duct Cleaner based on customer reviews. Alex and his crew were professional and efficient in getting the job done timely. They were very careful when they had to move furniture and did an excellent job of cleaning up. Would definitely recommend!
The team was professional and took care to explain the process and send pictures during as they were cleaning different sections of the vents, so I could see before and after. Would recommend them to any who needs this work done.
Paul and crew did a thorough and professional job. I’m very pleased. Pricing was competitive and reasonable. Complete before and after photo documentation.
Really professional from the beginning to end of contract. Patient to work with my schedule, updated the contract real time to adjust for unnecessary cleaning to already good areas. Laborers where on time!!!!!! Thats really important to my wife and I. They where also very polite and professional even with dealing with the heat of today. My only comment for improvement would be for the laborers to turn off all lights that they turned on when complete with that area. Everything else was outstanding service. 100% worth me reaching out to family and friends for future business. Andrew M.
We had an excellent experience with Mr. Duct Cleaner. From the very first call through the entire booking and service process they gave the highest level of customer service we could expect. They did everything right and with courtesy. They matched the quote we had from a competitor and scheduled the service quickly. They were respectful of our house and helpful with other things - pointing out a potential problem with our water heater. I can’t recommend them highly enough - you should not use anyone else.
Courteous, knowledgeable and professional. Zach and his colleague performed great work, fairly priced and easy to work with. Highly recommend them!
Excellent customer service. Jason and his Team were extremely knowledgeable and worked hard to make sure our HVAC System was thoroughly cleaned, sanitized and inspected. Cannot say enough good things about Jason and Team at Mr. Duct Cleaner.Thank you,Mary Hawkins
Very professional, courteous and clean.We dealt with Paul, he was most helpful and made sure we were informed. Great company and definitely would hire this company again.
Jason, Noah, Wyatt and Shaquille came today to service and clean the HVAC system.They are a wonderful team! They are respectful, honest, professional and very knowledgeable. They laid plastic over the hardwood floors (which I greatly appreciated) and some of our belongings, they were constantly cleaning up and vacuuming the floors as they went along. Jason suggested a different size filter and after agreeing on the idea he went to get one!!! He used his time to go get us one, that’s over and beyond! We highly recommend Mr. Duct Cleaner!⭐️⭐️⭐️⭐️⭐️
My family recently moved into an old house. The previous owners had neglected to ever clean the ducts and we had soot like particles coming out of the vents. Mr. Duct Cleaner came out and cleaned all the ducts and vents and even treated the ducts for bacterial growth. Everyone I dealt with were very professional and thoroughly explained the process before, during and after the cleaning. I have a newborn at home so it was important to have the ducts cleaned quickly, and to be confident that the air quality was good. Thank you!
The staff is always very friendly and they do great work. Been using them for the last 9 years and wouldnt change them for anyone.12/29/2022Had them back out after HVAC replacement and they did really good. Chris and the Russian were very friendly, clean ans professional.
This company was sent to do my duct work by my A/C company (a company I really respect), and I can see why they use this company. Chris and Eric arrived on time, they explained the entire process, they did all the necessary prep work, they completed the job thoroughly, and they did an exceptional job of cleaning up. I would highly recommend them!
I was notified of who was coming and when. Then that they were on their way. Ran a little late but it was Monday morning. Did a good job and cleaned up after themselves in the house. Very helpful and polite. Considerate of me and my house. Did forget some of their equipment and I had to call to tell them to come back. Be aware that they ask for a tip when you pay the bill. I gave them one but only because it would have been very awkward to refuse. I dont think that I should have to tip this type of worker for this type of work. The guy even told me in the course of the day that he made good money.
Ryan and his team were friendly and professional, kept me informed and did an excellent job. Highly recommend!
The men who came to clean our ducts were polite, thorough, and efficient!
Would highly recommend Mr. Duct Cleaner. Did a great job on air ducts and dryer vent for us. Was nice to see a company that cares and honest. Very impressed when they cleaned up so well when they where done. This made a huge difference with the dust in our 3 year old house. Lots of construction dust left behind from our builder. Less dusting need after this is was done. Which meant happy wife happy life. Thank you for a great job done.
The whole team lead by Wyatt was very professional and very friendly and honest to deal with. Definitely would use your services again and will recommend your services to friends.
Excellent. Flexible with time. Professional. Did a great job.
Jon was so polite and nice thank youExcellent service
Jason did an amazing job cleaning our ducts, dryer vents, evaporator coils, blower fan and other ducts. They were very professional, left the place very clean, no debris. The young man working with them although new has amazing work ethics and is one hard working guy, overall their team of 3 people finished my 3 story house efficiently and did a wonderful job!
Fantastic experience. Jason, Wyatt and Eric were all amazing. We are very satisfied with the job they did. We will be using Mr. Duct Cleaner for future services and highly recommend them to others.
Efficient, On Time, Accountable, AffordableI spoke to Les at Mr Duct Cleaner and let him know my issues over the phone and he provided a quote for the work that needed to be done. We had some mold in two of our vents and wanted to get the system clean. He provided a reasonable quote and set up a time to get the work done. The crew came in and did an efficient job and now we are mold free. If we ever have any issues or need ac duct line work and cleaning needed we will be coming back. Thanks
Excellent experience. Friendly, fast, effective.
Excellent customer service. The arrived on time, were courteous and went right to work. They cleaned all of the ducts and the dryer vent, which has improved the air quality of our home and has made the dry more efficient. There was no mess to clean up after they left. I recommend them to all of my friends.
10/10 great company. Friendly, knowledgeable, professional and provided a great experience. I highly recommend them to anyone looking for duct cleaning services.
The team was punctual, efficient, and thorough. They found and rectified problem areas, providing source of issue and ways to mitigate moving forward.
From my first phone call to ask for help until they left the house when the job was finished, the experience was easy and professional. I highly recommend working with Lynne, Jason and the team.
The process of contacting Mr. Duct Cleaner, obtaining pricing, setting the appt and getting the work completed in a timely and professional manner was outstanding.The care they took in my home was what should be expected.The price quoted was the final price. The crew chief made no attempt to up sell me or imply that my service was a basic pkg that should be upgraded.I will definitely use them again.
Love the communication! Updates and very accurate appointment window. The tech wore booties over shoes! I love that! Professional and efficient
Wyatt and Shaquille were absolutely fantastic! These young men were prompt, extremely polite, and very thorough with their work. They cleaned up really well after they were finished, too. Thank you, guys! We will be calling again when it’s time for another duct cleaning.
Rude customer service! Lady told me I was being argumentative when I was simply asking questions to get clarification of the exact service provided for the quoted price, and if the price would change if some of the services are not necessary.For instance, the vent covers do NOT exist, because I’m replacing with new vents. The quoted service was for cleaning the ducts/unit, and removal, cleaning, and reinstallation of the vents.So I asked, if there are no vents, will the price change? The lady immediately went into a storybook description of the cleaning details. I told her I just want to know the price to clean the ducts. She again went into a long story of unnecessary information without answering the question. So when I asked for a third time about a price for the only service I need, she then told me that they might not be the company for me and that I’m being argumentative!Wow! I was shocked. Who says that to a completely calm customer simply asking questions? This lady needs to get a clue on how to talk to a customer.So long story short, you get a quote for what the service they want to provide, regardless of what you actually want or need, and you can take it or leave it.For heaven sake don’t ask and questions because you won’t get a straight answer. Dealing with this lady was like talking to a shady car salesman. They just want your money.
Very friendly and informative from our initial call and schedule. To the verifying text letting us know who and when everyone was showing up. Very happy with the service.
Terrific crew. Very professional!
We found all safe through a friend that used them. We found droppings in our attic. Larry Did an inspection, placed some traps and sprayed. He is very thorough and helpful for a very fair price. Well done.
The young men greeted me at the door and introduced themselves. (Chris?) on time, professional, used drop cloths everywhere and cleaned up after themselves. It was spotless when they left. IWould highly recommend this company!
Caution!! Jason who was the product manager came out and assessed our air vents and ac system in the attic. He then told us we had mold on our coils up in the attic and needed to have them sealed along with ducts being cleaned. I had my a/c guy come out to just double check to make sure this was correct and he found “NO Mold” anywhere in our system. I tried to reach back out to Jason and he never responded. I am very very disappointed with this company. Make sure if you have them do an assessment that they show proof of their findings.
Our technicians came out, took care of everything and we’re very professional. I will definitely be using them again.
We were having a new AC/Heat system installed in our house which is ~2000sq.ft, and we wanted to have the ducts inspected/cleaned since wed never done it since moving in 4 years ago. We had one contractor come out and say it would be $2000 +tax (!!!) to clean the ducts, and treat the mold (at $150-200 per duct). Then I called Les at Mr. Duct Cleaner, and he told me right on the phone their fee per duct, and that they include the mold/mildew killer as part of the service. Short story = $450 for the whole duct system cleaning with Mr. Duct Cleaner.The guys came to our house on a Saturday, had the job done in ~2.5 hours, were very courteous, and cleaned up EVERYTHING. I am very satisfied, our heat is blowing better than ever through the house (cold rooms are now warm!), and for a very reasonable price.
Mr. Duct Cleaner is an amazing company. Employees are punctual, efficient and the services offered are very affordable. Great company to work with and recommend them to anyone in need of their services.
We are extremely happy with the job they did today! Very professional, very pleasant! Immaculate job! If you have a need for HVAC you will not be disappointed hiring this company!!💫
Wonderful, efficient service ! We could not have asked for a better experience. Les was here within 30 minutes of calling him to clean out the dryer vent. I really appreciated the flat fee so we knew exactly what to expect. They are definitely on our list of go tos for any type of vent cleaning.
I had North Texas Duct Cleaning to my house last week to clean my furnace and vacuum the ducts - 30 year old home, they had never been cleaned. They showed up ON TIME, were very professional and knowledgeable, and did a great job. The lead tech explained what they were going to do, and he gave me periodic updates on how the job was going and how my furnace looked, even called me over to show me some slight rust in the furnace - but told me it wasnt a serious issue. No surprises when I got the bill!!! I had scheduled a different company two weeks ago, but when they got here the quote was TWICE AS HIGH as what they quoted over the phone. I sent them away and called NTDC. I strongly suggest you do the same.
The team that came to our house was wonderful! They were professional and made sure our belongings were protected.
Jason & his crew of 4 came on time & cleaned 19 vent covers & air ducts plus cleaned 2 furnaces. They laid floor covers throughout the house, brought in equipment & were very careful with all furniture & accessories. The house is 24 years old & doubt they had ever been cleaned, very gross. They also took before/after photos.
I Had my air ducts cleaned by Mr.Duct cleaner and what a professional crew they have. They showed up on time and did an outstanding job. I would recommend these guys to anyone interested in having there air ducts cleaned! they also did my dryer vent.
Attic heater; one outdoor a/c unit. Timely, personable, explained what would be done. I hope they did a good job bcs I dont know what Im looking for!! I feel sure theyd make it right if something were not done correctly. The gentleman was kind enough to install a heater filter (that I had on hand; not part of the service) for me bcs I dont climb in the attic, anymore! Would use again! mb
Very professional and fairly priced. Spoke with the owner who was more than helpful. Guys who came out were very personable and worked hard on a tough job. Ours was difficult since we recently had a remodel.
Excellent Service! Paul provided complete customer satisfaction! We will use you again and tell others. Thank you!
Chris, Trey & Aleksi did a great job. Very thorough & conscientious. I heartily recommend Mr Duct Cleaner Collin County!!
The 3 representatives arrived 1.5 hours late, which was fine on its own because they let me know they would be a little late. Then they walked in with no protective foot covering, talking in depth to one another about the previous job and the excessive mold. Im left to wonder, are they dragging mold all over my home? Then before they left, the leader told me he would put everything back as it was before they started. That never happened. They were so concerned with leaving and money collection, that they left furniture in random spots all over my home. I feel as though I did not receive the quality services I was promised and paid for and at this point, would not recommend the service to anyone. After reaching out to the owner, he dismissively stated that they usually dont do these things.
Mr Duct Cleaner did an excellent job cleaning my ducts. Highly recommend.
Jason and his crew juat came out and did an amazing job! They were very professional and took the time to explain everything! I would recommend them and will be using them again in the future!
They were really professional and easy to work with, and did a great job cleaning it all up! Thanks!
Very, very polite and respectful. Informative updates. All businesses should model their service levels after Mr Duct Cleaner. Highly highly recommend!!
This company is amazing. The vendor/customer experience was top notch from start to finish. Very professional in all aspects. Mr. Duct Cleaner is definitely a go-to vendor.
You cannot go with this company!!! Wyatt and team provided awesome service! Thanks so much! We appreciate it!
The team is very professional and clean, they all put on booties before coming into our house. Highly recommended.
Amazing customer service. Fast response time and Extremely clean. We used Mr. Duct cleaner for an air conditioning replacement and they were amazing!
They came out to clean my lint trap because my dryer wasnt drying properly. They did what was needed, and my dryer it working great now. When I need more duct work, I will be contacting them first.
Guys were on time and very professional. Took care of everything needed, I will definitely recommend them to others and if I need further services, I will for sure contact them. Excellent job!
Very courteous and detail orientated crew. Performed quoted work and made recommendations for some other items needing to be addressed.
Mr. Duct Cleaner is simply the best. If you want a no headache, perfect service, they are your people! If I could give 10 stars, I would!
This is one of those companies that you hope to get. The teams that came out were professional and tidy. They went through images as well as a walkthrough before and after the work was completed.
Very professional & thorough crew! Thank you so much 😊 for the prompt service they were in and out of the whole house within an hours time & they clean up after themselves... very respectful!
Working with Les and the guys at Mr Duct Cleaner has been a great experience. Thank you! I’ll be sending many more clients your way!
Professional and courteous team performed excellent work at a very fair price. Addressed all concerns and questions. Will use again when needed and I highly recommend!
Great, fast and friendly service! Could not have been more pleased with my experience. I will use them on all my AC and dryer vent work going forward.
Very professional young gentlemen. I appreciated their etiquette and hard work.
I have used Mr. Duct Cleaner at 3 different houses over the years. Always great to deal with, honest and high quality!
I worked with this company on a pro bono project for a local family who 2 year old son had cancer and was coming home from the hospital. They were on time and did an awesome job there now my go to duct cleaners for all of my customers.
Overall, great experience! Took pictures to see the before and after of the air duct cleaning. Would recommend using Mr. Duct Cleaner.
Wyatt was great! very professional and Nice
They worked hard and did an excellent job!
They did a good job. Cleaned up when finished. They were courteous and professional. we would use them again.
Jason and his team did an excellent job. I highly recommend this company.
Les and his team are great to work with!!! They are all very professional, polite and do whatever is necessary to get the job done right.
Alex and Nick were on time and they took extra caution in our new home with their massive equipment. Alex also notified us of a ductwork error that needed attention.
Incredibly professional, quick, cleaned up after themselves, and the cost was lowered after they realized there wasn’t as much cleaning to do as expected! Highly recommend! Thanks guys
Showed up on time, worked efficiently for 5 hours, performed all service as quoted, and were very professional.
Mr. Duct cleaner did a great job! Honest & trustworthy 😎
I work in the property damage restoration industry and refer Mr. Duct Cleaner to my clients. They are always professional, knowledgeable and helpful.
This is an awesome company. Great service and respectful workers. If you need a/c service or your ducts cleaned this is the company.
We could not be more pleased with the service we received. On time, texts before and after, friendly, professional, courteous, priced fair, thorough.
Same day service! Techs were very nice and explained what was needed and went above and veyond to make sure I was satisfied before they left!
I was incredibly impressed with Mr. Duct cleaning. The crew was professional and very kind.
Chuck and Chris did an excelent, professional job on our duct cleaning! I would recommend them and Mr. Duct Cleaner very highly!
The crew at my house Did a amazing. You are lucky to have them.
I highly recommend this company. The guys are great, ethical and honest. The work quality is fantastic.
Had duct work cleaned. Great, quality and efficient service and friendly staff. Would absolutely recommend!
On point!
This is our 8th year utilizing Mr Duct business, highly recommend!
Alex/ Nick nd Brandon did an excellent job. Very personable and efficient !
I would recommend them to anyone who needs their ducts and home unit cleaned. They were very professional throughout the entire process.
The service team was efficient and organized. They were professional in communication and clean with their work.
I spent $520 for cleaning my AC and duct. After 3 days later, the smell come out again and this company does not want to refund my money. Very very sad....
Jason, Eric and team were professional, friendly and xtremely efficient!
Very professional and get the job done. Jason helped us with all our needs.
The whole crew was kind and quick and they did an amazing job.
The guys were friendly, respectful, and efficient. I noticed a huge difference after they cleaned the ductwork!
They were right on time and the service was excellent. Will definitely be using them again!
Jason was very professional and thorough. Thank you!
2nd time used excellent work cleanup perfect. Chuck ie Jason and crew were perfect
Mr. Duct Cleaner were timely and professional. I would recommended to anyone.
Eric & his team were very respectful, on time and informative.Thank you guys!
Very clean and professional. Ill definitely use them again!
Don’t think twice ! These guys are the best
Alex & his crew did a fantastic job. 💯 recommend.
Very professional and explained the process well. Would highly recommend!
Great service and very professional crew.
Will call them again next year. Very happy with the service.
They were great, very professional young men!
Paul was amazing 5 star.
Very professional! They did a great job with amazing value !
Great work done. Explained the process and did a very thorough job. Thanks
Very professional and great value for the work done.
Friendly and fast! Highly recommend!
Great!Clean clear and easy to do business with
Very professional and expeditious. Would recommend!
Excellent experience!
The technicians proceeded very careful and efficient.
Came in, got right to work, and did what was was needed
Very courteous, thorough, affordable, and professional.
Great work and friendly service
Always does an amazing job!!!
Job well done!
Great service!
Very good experience
Very professional.