SERVPRO of Allen

These guys and their team were beyond respectful and delightful to deal with beyond belief. I will use them over and over if need be. And I will always recommend them to anyone that is in need. I am someone that is a bit hard to please So being able to say, I was extremely pleased is a huge accomplishment and a compliment to this team!!!I cannot thank these guys enough for their quick response and assistance when disaster struck!!!

I had an unexpected hot water heater disaster that flooded my home. Servpro came out right away on a weekend to start mitigating the damage. Jimmy and Johnny were the consummate professionals, guiding me through every step of the process, keeping me updated on what was going on and handled my insurance coordination. They made a stressful situation so much easier to deal with. I would definitely recommend using ServPro.

Jimmy was extremely thorough and very professional. His knowledge on the job is stellar. He is definitely one who should be taken care of very well by ServPro. Hope he gets a great raise! Cheers & God Bless!

Beware! Don’t use this franchise of ServPro. Have been waiting over a month to get repairs done from water damage. Original guy was jet go by the owner. Took several weeks for him to come by and review. Ultimately asked me for half of the amount up front just to order the materials. We’re now almost 2 months with a house in disrepair and now having to look for other contractors as he refused my offer for less up front due to the delays. Unprofessional and not customer friendly. Blamed it on his “ Corporate policy”. Will select a more customer friendly company. I guess they really don’t get it back to as nothing happened per their commercials!

ServPro provided water and mold remediation to my residence. Their on-site estimate was free; their quote affordable; their team flexible to my schedule. I found their technicians to be courteous and helpful. They answered all my questions and showed a high degree of professionality from start to finish. Their demolition work was tidy and considerate to our living needs. Highly recommend.

I have not had the chance to use this company for personal use. But if I ever would need Water mitigation support, they would be the FIRST I would call I would make. But I do need to brag on one particular team member there. LEEANN. She and I worked on a case together for another mutual customer. I have NEVER seen the kind of CARE and Dedication to a customers personal experience like I have seen with Leeann. Honestly one of the best people in the service industry I have seen in a LONG time. PHENOMENAL Job Leeann!!

Caleb and Paul were very helpful when they came to cleanup flooding in my house. These two were professional, friendly, and answered all the questions I had. I am 100% satisfied with their performance and would happily recommend them to anyone!

Please use another company for water damage that has upfront pricing and you can pay when they are at your home. I was charged over 500 for 1 day to dry a closet. They used 3 fans and a dehumidifier. I had to add 2 additional fans along with the fans they provided on my own. The set up and take down fee are not disclosed until they are done and you are billed. My fees are $237 + tax. I would have told them not to set it up and called another company. They got me, dont let them get you.

Jacob was extremely professional and knowledgeable! He made sure my questions were answered and walked me through what to expect moving forward with my claim!

Justin at Servpro did a great job with my house that flooded! Keep these guys in mind

ServPro came to the rescue when our floors were ruined by water damage. Very quick and professional, would personally recommend to any of my friends or family.

Very professional service! The staff was very informative and kept me informed all along the way.

I contacted Servepro of Allen to help with a single room that had minor flooding. The person who I spoke with was not helpful and the variety of fees that I was quoted were outrageous for the small job.

SERVPRO are the best in the business. Professional, hard working, and always do an amazing job!

I worked with Leeann on a few projects. She is wonderful and professional.

Fast and professional. Handled the insurance claim for us. Nice people.

They did a great job . Great people to work with

Great job

Quick, professional, and friendly

Professional and efficient.

Great Service

Yessssssss!