I have been trying to call them for several days to get maintenance done on my furnace, but their phone is disconnected. So, I sent an email through their website, and there is still no response. I have used them in the past, and they were excellent, but now they don’t respond to requests for service.
I had to call American Heritage Air this week and was very pleased with my compressor repair and getting for furnace back in shape for the winter. Chris the technician explained what needed to be done and even gave some good options! I was very grateful and I’m on a fixed budget. So I definitely recommend American Heritage Air to anyone looking for an air conditioner & heating company.
Just had a whole new A/C system installed by American Heritage a week ago. They were easy to work with and so far everything is working great. Thanks again!
If you are looking for an honest company to work with…look no further!! American Heritage is it!! They were very professional and took time to answer every single question that my husband and I had. They were a pleasure to work with!! They communicated well from start to finish. We knew what the expectations were up front and they didn’t disappoint. My air conditioner is back up and running….Thank God in this Texas Heat!! Lol!! Thank you for providing excellent customer service!! We need more honest companies out there like you!! We will definitely do business with you again!!
Unfortunately, the service did not feel as professional or reliable as we had hoped and our air conditioner still had issues afterward, leaving us frustrated in the texas heat. Not a good experience.
Nick with American Heritage came to my home promptly and remedied my heater issue efficiently and effectively, on the coldest day of the year. He literally saved the day! I found him to be extremely competent and knowledgeable, fair and honest, and I will most certainly be using this company exclusively going forward for all of my HVAC needs. I highly recommend them.
American Heritage should be the go-to HVAC service for anyone in the North Dallas area. They are quick, thorough, and most of all - honest. They will not just take money from you; they will only suggest services/repairs that are necessary. Thanks again!
Our cooler did not work and we checked it with other handy mans too. They could not fix it but Nick was great. He was very punctual and gave us a good price. I recommend him.
I had issue with my HVAC not cooling. I was able to schedule a call with ease. Nick was able to detect the cause and quote me immediately on the work needed to fix. He was transparent about pricing. He’s a local and cares about customers rather than trying to profit off them. I’d give them five stars!
We had American Heritage Air out on Saturday to take a look at our air conditioning condenser. Our technician Scott was great. He replaced a capacitor and also serviced our furnace before it gets too cold. He didn’t try to sell me more parts like so many other companies do. Their prices were lower than other companies I have used in the past. I will definitely be using them in the future when it is time to replace my ac unit.
Nick was amazing, very informative and friendly. His team was great as well. Completed work on time. Nick took the time to really explain the warranties and the maintenance plan. I never felt that Nick was ever pushy regarding what was needed to repair my AC unit.
I would like to recognize Owen from American Heritage Air Conditioning & Heating Solutions in Allen TX.I have known this family owned business for the last 5 years. They have the heart of a teacher, while under promising and over delivering on there services.I strongly recommend American Heritage Air Conditioning & Heating for next; replacement of HVAC system or service call.
When I needed a new HVAC system quickly American Heritage installed a new system 2 days later for a much smaller price than large companies in this area. This company is top notch, professional, and a local family business. I highly recommend them.
Thank you for quickly responding to our call on a Sunday and for answering all our product questions patiently and fully.We so appreciate you reworking your schedule to be able to restore our A\C more quickly and the great communication Lisa provided!Thank you Nick, and both installers for the quick and professional work you did today installing our new HVAC unit. They went above and beyond our expectations to ensure we experience peak performance out of our new unit. Thank you also for working so cleanly and ensuring everything was working well before leaving. We highly recommend your company!!
I highly recommend American Heritage. I called several other companies that couldnt even come and check my issue for many days. American Heritage came out the same day, identified the problem, and had it fixed quickly. The customer service was prompt and friendly. An all around great experience through each step of the process.
I had American Heritage Airconditioning out to repair my furnace this past week and I am extremely satisfied with the entire process. The installation of the new furnace was done with precision and attention to detail.They also took the time to clean up thoroughly after the installation. My experience with them was smooth and hassle-free, and I will definitely turn to them for any future HVAC needs.Thank you, American Heritage Airconditioning & Heating Solutions, for a job well done!
Great HVAC company. They have been to my home really quick and they resolved my HVAC issues with proper diagnosis. Nick is fantastic to work with, he clearly explains what’s going on, very honest, transparent and upfront. Highly recommended.
We got our ac unit replacement from this company. Their service was outstanding. They came out on time, answered all of our questions, and were upfront about everything. The installation was amazing. The difference between our old AC and the new one is night and day. I highly recommend this company.
American Heritage is fantastic! They are responsive and available quickly, extremely knowledgeable, and work efficiently. We are so happy to have found them!! Owen has been especially helpful, we appreciate him so much!
I called American Heritage this week because my heating system was not working. They answered my phone right away and sent over a technician that same day. Owen, was professional, explained all the details, and fixed everything. It was a very quick and straight forward experience with no hassles. I will use American Heritage again.
I had my AC repaired. They were able to come out the same day. Nick, my technician, was polite, professional, and respectful. He wore shoe coverings in the house AND was super friendly with my dogs. HIGHLY recommend!
Had to replace an entire unit and American Heritage handled it all quickly and efficiently within a couple days of coming out to inspect and assess my issue.The technician was courteous and explained what he was going to do pre install and afterwards walked me through what he did and even shared potential issues that I may experience down the road based on my existing equipment in the attic.Over all, I was pleased with the entire experience start to finish! Will use American Heritage again next time I have HVAC needs!
I have had the chance to utilize this companys services. I have worked with Owen and his team and they are first class. These folks work hard and honor their word. If youre looking for best-in-class service, these are the guys to call. Its hard to find folks who honor their word nowadays. Thanks for your hard work guys!
The only company to respond to an emergency call on a Sunday night. Nick quickly restored my AC and advised a more permanent solution. I am currently convalescent and very much appreciated his patience and kindness. The new system was installed quickly with a minimum disruption. Lisa was wonderful and Travis and crew did a great job. Perfection!
This company made my experience simple and easy. They fixed my problem quickly and efficiently and explained everything to me. I would highly recommend them for hvac services. I received quotes from other companies and this was by far my best option. Great customer service!
I absolutely love this company. They are a local, family owned and operated company. My technician was friendly and respectful. They came out the same day I called for my furnace repair. 10/10 recommend!
This company provides honest and professional work! Their membership program is an excellent value and makes maintenance easy for the homeowners. Its peace of mind to have their service plan and the program offers a lifetime warranty on all repairs they perform. Their knowledgeable and responsive team of technicians takes care of the many families in Lucas.
American Heritage is a great company. They are quick and efficient. They explain everything thoroughly and the workmanship is stellar. I would and have recommended them to my family and friends!!
OMG! I cannot say enough good things about this company. Our upstairs was not cooling on our first warm day of the season. It was after dinner we placed a call and they were quick to respond and punctual. Thats a big plus for me. In one hour we were up and running. Kids were very happy to have cool air for the night. The tech was very professional and knowledgeable. Give them a call. Good quality work which is hard to find these days.
My brother referred me to Owen and American Heritage. I couldn’t be happier with the experience I received. They took their time answering all my questions and made me feel comfortable with moving forward with them. I would definitely recommend
The technician that came to perform the yearly check/tune-up on my furnace was great! He provided prompt quality service and answered all the questions I had. I highly recommend American Heritage!
Technician went right to work and found the issue pretty quickly— he also physically some badly clogged drain lines that needed serious blowout as water had almost filled the drain pan in the attic because of the clogged drain lines. He was informative, honest and definitely knew his job. I highly recommend this AC company— they do not work on commission and are quick to get us back and running! Awesome service!
Our ac system was down and American Heritage Air replaced our evaporator coil. They replaced it quickly which allowed me not to miss any of my daily functions. I was also impressed with the tecnical knowledgeable of the tech and made me feel 100 comfortable I chose the right company.
I had American Heritage Air out this morning because my house was freezing. They came out within the hour and had my furnace up and running. I’m so thankful that my house is warm before the next cold front comes in. The technician was great, very knowledgeable, and office staff was so friendly.
We were very pleased with the service provided. The technician was prompt and on time. He explained in detail everything that he was doing, and what our unit would require. We felt educated about making decisions for our service. They were able to help with cost by not recommending more than what needed to be done. I highly recommend this company for all of your hvac needs!!
My name is Dominick rosselli I own a building company called culcasi home builders. Every time I start a house I always look to this company for my needs. They are very reliable, very affordable and will do great work for anybody. They pay attention to little details and don’t forget anything. I am always satisfied with their work and would 100% recommend this company coming from a custom home builder.
We had American Heritage Air CH solutions out to check our furnace, the tech took his time checking our HVAC system and answered all of our questions. Very happy with their services and will use them in future.
They came out and fixed our problem right away when our furnace went out on one of the coldest days of the year! Even gave some tips and advice for maintaining the furnace which was great since we are new homeowners! Definitely will be calling them again for any HVAC needs.
When there is a concern about the operation of my HVAC equipment during an extreme weather condition it is a relief to know that I can rely on American Heritage Air Conditioning & Heating Solutions to help me out. The service was prompt and complete. Also, time was taken to thoroughly explain the issue and solution. I could not be happier with the people from American Heritage Air.
I can see why this business gets 5.0 review. The technician worked on our unit was prompt, professional, and very kind - pricings were absolutely fair compared to what I was able to find from internet. Glad to find a place I can rely on near home. (May 2023)--------------------------------------------------Had another great experience with American Heritage in August 2023. Called them due to temp not dropping to the set temp in thermostats and they picked up the phone on Sunday like a pro. Turned out to be dirty air filters (oops) and Nick explained about aging AC units. Super reliable, not sales driven but customer driven service with a lot of valuable information about potential replacement of our units in the future (our units are about 10 years old). Thank you, Nick and we will be back!
Very good experience with American Heritage AC. The customer service, professionalism, and knowledge were so remarkable. I will recommend this company to all my friends. Nick went above and beyond my expectations.
American Heritage has excellent customer service. The technicians are knowledgeable and trustworthy. Scott diagnosed my a/c problem quickly and got my a/c up and running. I would highly recommend American Heritage!
I just want to say that this company is extremely reliable and professional. I would never use anyone else after my experience with them. Knowing that I can trust, someone is also a huge factor for me and I absolutely feel that with this company.
I have dealt professionally with Sabrina for many years. She is an excellent communicator and she honors her word to the letter. Her follow-up and follow-through are what I am most impressed with. She and her company exhibit the utmost in integrity!
I believe it is important to know about the owner of a company.Ive known Owen for over thirtyyears. He is an honest hardworking experienced professional.He takes pride in his work and his business. He will make sure every job is done right and will also make sure every customer is satisfied.
During the Holidays its always hard to find great service. They came out to my parent’s house in no time and did an amazing job. They didn’t try to upsell or take advantage of them. Highly recommend, reputable company. Will use them again!!
I had American Heritage Air out to repair my broken 5 ton unit. I am a retired veteran and their technician Robert was on time, very knowledgeable and repaired my a/c unit on site. I highly recommend them.
Owen and his team were amazing. Great work. Very honest and upfront. They were very reasonably priced too. Definitely recommend them.
Had such a good experience with Nick as our technician! He took the time to explain what was wrong with our AC, and was able to quickly resolve our issue. Overall, great experience and would recommend to everyone!
American Heritage Air Conditioning & Heating Solutions team have been servicing my air conditioner and heating systems for the past two years. The teams is knowledgeable and have not ever tried to take advantage of me. Would highly recommend them.
American Heritage was fantastic with helping us launch our business. Super knowledgeable with mini-splits, professional and highly recommend for any business needs!
I was completely satisfied with my service. The technician was friendly, knowledgeable and quick! I paid a great price too. I would recommend this company to everyone.
Very pleased with their service and professionalism, 5/5. The technician really cared about fixing my issue and didn’t just try to sell me stuff. Will be recommending to family and friends
For the first time I had a home project that went stress free and no surprises. The team was wonderful they listen to what I needed and made it happen!!! The technician was trained n knew what he was doing!! Super efficient and clean!!!! They never left a mess behind!!!
They did a great job fixing my AC system. They work quickly, they are very professional and I will definitely use them again.
We were having our roof replaced and unfortunately they covered one of our more sensitive units and it stopped working. They came out and figured out was wrong and got the air going again after a lot of up and down our stairs! We are so grateful American Heritage came out so quickly and never gave up on this hot day!
They are professional, courteous and they get the job done. The technician explained in detail that is easy to understand. I definitely recommend American Heritage Air Conditioning to friends and family.
I had America Heritage Air out to service my unit. Tech was very friendly, knowledgeable and skilled. I highly recommend them!
I absolutely love them! They are great people and provided great service. They performed a maintenance on my AC system. Highly recommend them.
I highly recommend American Heritage Air conditioning and Heating solutions. The work quality & professionalism is second to none. I was informed on every detail of the job start to finish.
My house was nearly 100 degrees and American Heritage saved the day! American Heritage came in and fixed the problem at 10pm on a Sunday night. Thank you American Heritage. I already recommended to a neighbor.
They did a great job servicing my AC unit. Technician was very polite and informative. Highly recommend.
They did a great job installing our new HVAC. Will recommend them to anyone. Simply the best!
Absolutely incredible crew. Fair pricing, professional and quick response. Thankful to find a great AC company with such integrity. We continue to use as our AC company.
We had such a great experience with American Heritage! The tech was knowledgeable and quick to diagnose & repair our unit! Highly recommend!!
Highly recommend. Professional, knowledgeable and responsive air conditioning company. Would definitely use again for all my HVAC needs.
We had American Heritage out to repair our furnace. The tech was on time and our house is now warm and cozy. Thank you American Heritage Air!
Top!! Scott has given a very good explanation and offered a product that is top price / quality. He carried out the installation very neatly and professionally and provided the necessary explanation⭐️⭐️⭐️⭐️⭐️
I highly recommend American Heritage. They were prompt and efficient. The technician was professional and kind. Fantastic customer service!!
I highly recommend American Heritage Air Conditioning and Heating. They are prompt, professional and do an excellent job at a reasonable price.
They came to my house within 90 minutes from the time I called! The service was quick, and professional. I would highly recommend them to anyone!
Highly recommend American Heritage Air, a very honest and efficient company they showed up when scheduled and fixed my HVAC system
It was an extraordinary experience. Professional support. They have successfully replaced our Air heater. Thanks.
Amazing company highly recommended!Quick service answered all questions, and communication was beyond imaginable ! Don’t hesitate call them you won’t be disappointed!
Wonderful company! They are very knowledgeable, efficient & reliable. I would highly recommend to anyone!
Great service. They did a great job replacing my damper motor. Highly recommend it.
Scott came out for same day service and got my system up and running. Great company highly recommend.
Great company providing great service. Replaced my ac and heat unit and system is working great now.
This is a company you can trust. They came out next day (on a Sunday) and cleaned / checked my unit. No repair or extra service needed so we were only charged a standard service fee.I’ll be using them going forward.
I cant thank them enough for fixing my heater they did a great job. I will recommend them to everyone
I am very happy with their service. Nick is very knowledgable. The office staff is amazing. Highly recommend!
Fast and efficient service! Was able to fix our issue with ease. Highly recommend to everyone!
Got the job done and was professional and quite knowledgeable. My consultant was Nick. He was pretty good
A+ Service. American Heritage replaced my furnace when it failed suddenly. My new system is great!
After the repair service, my air conditioner isnt just working; its thriving. The cooling is potent and reliable.
These guys are great to work with. Honest, trustworthy, and do a great job. Highly recommend!
They were Amazing! They were great at installing my new HVAC system!
Great customer service. Very respectful. Trustworthy.No mess left behind. Highly recommend.
Great company! Trustworthy, reliable, efficient, and great prices! Highly recommended!
Good reliable service hard working people couldnt recommend them highly enough.
Very nice a job done by Nick. High recommend him and his company.
Had them come out for my AC repair and technician was very knowledgeable.
Incredibly responsive and extremely knowledgeable, highly recommend these folks for any HVAC service need.
Excellent service. Professional work! Nick was the best!
On point service. The technician took the time to troubleshoot the problem and find alternate solutions. It was a late evening and he never looked like he was in a hurry. Will use again.
They were excellent could not ask for better service . Will use again and give their information to.all my friends!!
All of aboveHave used this company for twoHVAC Systems installedTrane and American Standard
Great customer service and came soon as I called him. I highly recommend .
If you need quality repairs and quality service. These guys are the best!!!
Amazing service and explained in detail everything that was wrong with my AC unit
Professional and prompt on an emergency call in the middle of the summer. Highly recommend.
Will definitely use again!!! Great company!!
Great company and would highly recommended!
They were ABSOLUTELY Amazing 👏 ! Will be sharing their info!!!
Very detail oriented and always prompt and willing to help out
Excellent Service, Responds very quickly and super helpful!!
Very easy to deal with!! Highly recommend them!!
Great service , highly recommended
Good job fixing our AC.
Great service!