Get yourself a plumbing company that can handle not only one drain slab leak, but two! Black Plumbing was amazing throughout the entire process! They made an extremely stressful and expensive situation manageable! Each person from Black (and believe me, there were a lotπ€ͺ) that worked on our plumbing issue from start to finish was fabulous! They spent the time needed to diagnose and repair the problem/s.They were very careful to put down paper/plastic in order to protect our floors, furniture, etc. each & every time they worked at our house and also clean up when the day was done. Every worker was extremely professional and friendly. They took the time to listen to our concerns and address them. Honorable mentions would be Adriel, who oversaw the project and continues to check in on us and answer our many questions to this day! Kudos to Isaac as well! His determination to find our leak/s and his refusal to give up until he found us some answers was unmatched! He worked tirelessly late into the evening more than once until the repairs were made and then provided us with a passing hydrostatic test. Finally, Doug was able to help us out with some final checks & balances with what turned out to be a full blown bathroom renovation. He provided the reassurance that every thing was indeed working as it should. His attention to detail was much appreciated! We can honestly report that everyone at Black was so helpful from the office staff to the plumbers to the apprentices! Thanks to all for a job well done!π
My dad needed a clean-out installed and we called Black Plumbing. Tim and Aaron were 10 minutes early and got right to work. Very friendly and knowledgeableβ¦made sure there were no leaks in the joints and did final clean out. I would highly recommend Black Plumbing with workers like these!!!
Nate and Connor had a big job when they arrived at my house and they stuck with it until it was completed and it took most of the day. Super reliable company and very professional and experienced employees. Plus, the cost was reasonable. Weve switched to Black for our plumbing needs.
Connor and Camin were a blessing to have in our home! They were so professional and very kind! Thank you, Black Plumbing for helping us so efficiently! And with quality service! We will be repeat customers!!!
First time using Black Plumbing and we will be returning customers. After being disappointed several times with other companies in the past, we decided to try out Black. Our sinks drain pipe had busted, causing water to pour out when we used the dishwasher or sink. I submitted a Report a Leak message around 8 PM last night, and they called me around 9 AM this morning. Doug came out in the afternoon and did not leave until it was finished, even though it was past 5 PM. We are very pleased with the companys communication and timeliness. Doug was friendly, knowledgeable, and professional. The price was fair. No complaints!
Its not the first time that I used them but every single time it has been an amazing service. From the outside looking in, it would appeared that they are like a big corporate company but trust me they are still a local family own/run business. I have 2 septic tank that were full and needed to be pump. thats the worse thing that can happen to a family on a Friday Morning. They didnt give me some crazy timely, they were very prompt. They gave me a quote and from my point of view the job ended up being a lot more than expected but they still kept the prize at what they quoted me. Taylor is a great professional and even took the time to educate my kids on the process. Jesus kept me informed of everything that was going on, so I didnt have to wait or go seek information.
I cannot recommend these guys enough. We were having heating issues for about a week before we decided to call Black Plumbing Heating & Air. I am beyond happy that we decided to reach out to them! The technician (David M.) was dispatched quickly and he was extremely knowledgeable, professional and was very transparent! He even took the time to talk me through how he diagnosed the wiring issue after seeing my multimeter (tried to figure out the issue myself) which I thought was really cool. I will definitely be contacting these guys again should we have any issues with our new home!
Had an outside faucet spring a leak on a Friday afternoon after the freeze. Called for service around noon. Eric and Trevor were here by 3. They fixed in an hour! Very friendly and professional! I highly recommend Blacks Plumbing! Thanks guys!!!
Black Plumbing is amazing! Not only are their prices reasonable, but they also do an excellent job. We made an online appointment Sunday night and reserved a time slot for first thing Monday morning to snake our sewer drain. Customer service promptly responded with an appointment time of 8:30 am. Our plumber, Travis, was very professional and fixed our issue in no time flat! We have used this company before when we needed our water heater replaced, and they did such an excellent job that we wanted to use their company again. As far as we are concerned, they will always be our go-to guys for plumbing, heating, or air.
Our house was built in the 50βs, it is big and has a small attic. Caleb was out at our house when we had a leak that flooded our home and it wasnβt the first. We were just over trying to fix one leak after another. We ask Caleb about replacing the old copper pipe in our ceiling without hesitation he confirmed it would be no problem and gave us a bid. These guys work hard what a job it was but we are so happy with the job. Caleb is very organized,professional, and polite. Thank you
Great service and just really nice respectful workers.Landon, Alex and Austin worked hard to fix our leaks and get us water back to our house after a very long 3 days without water. Our ranch home is over 50 years old and has had many plumbing issues with reroutes and patch work. They were quick to diagnose the problem and fix it.Highly recommend Blacks Plumbing!!
Had a leak under our house. We had Doug come and get the leak fixed quickly. He took pictures before and after to show what was done. When we get our house redone to get rid of the quest lines that were done long ago with pex, we will definitely go with Black Plumbing! (Google wont let me do more than 5 stars π)
Great job fixing my hot water heater. Worked with me on scheduling and arrived on time. Conner showed me how to properly flush it and gave recommendations on how often to do maintenance. Cleaned up the work area and made sure all was done right. highly recommend!
Great work. I woke up around 0600 and was headed to the masterbedroom restroom and was doing the usual morning shower. As I entered the restroom, a drip of water fell on my shoulder. As I stared at the ceiling, water was dripping from it. I called them and scheduled an appointment for later today at 11 am. They fixed everything, and the price was pretty low compared to what I thought it was going to be. They were professional and efficient! Thank you again.
Ive been a customer for many years, and Black Plumbing always fixes it right the first time. From routine jobs (Bryan), to complicated slab leaks, of which I have had both, they have always been very knowledgeable and trustworthy plumbers who know what theyre doing! Jesus and the entire team at Black Plumbing are great people and I will always call them first.
Shoutout to Matt and David! David was professional, personable and efficient. He kept my family in the loop the entire time and explained everything he was doing, all while giving us different options for our AC issues. Iβve used other Ac and heating companies before and none of them compare to the excellent service you get with black plumbing having people like Matt and David!
I had a fantastic experience with Adriel at Black Plumbing! From start to finish, he was incredibly professional and knowledgeable. Not only did he tackle the plumbing issue I was facing with expertise, but he also made the entire process seamless and stress-free.What really stood out to me was how easy he was to contact. Adriel was always prompt in responding to my questions and concerns, which made me feel valued as a customer. His communication skills are top-notch, and it was clear he genuinely cares about providing excellent service.If you need plumbing work done, I highly recommend reaching out to Adriel at Black Plumbing. He does an outstanding job and is a pleasure to work with!
These last couple of months Iβve had the pleasure of working with Adriel and his team on all the projects I needed done around the clinic. Some big and some small. Heβs very knowledgeable and professional and takes great pride with work. He is definitely a great asset to yβallβs team. Thank you
I had a late afternoon problem with my shower not draining. Tim came out and had things cleaned out and everything working properly in a very short time. He was very professional, knowledgeable, efficient, courteous and friendly. I highly recommend Tim and Black Plumbing, they are prompt and affordable.GB Abilene,TX
Very satisfied. Jeremy & Xavier did a great job for me. Professional, courteous and thorough. Would call on them again if I need HVAC service.Thanks!
Great experience and great service. Highly recommend to anyone who had plumbing issue. Got home from work to water running down the street from my yard. Called and Bob and his apprentice came right out after hours. Found the leak on the other side of the meter and called the city for me as well. Professional and fast could not be happier with the excellent service.
Thank you David for coming out on short notice. All other companies told us theyβd be out here Monday or Tuesday, but you showed up that same day. Heβs professional, punctual and most importantly honest. Hard to find that kind of service these days.If we ever need any service, youβll be the first one we call.Thank you again David and Black Plumbing!
Chris gave my husband and I the run around for 5 months about our AC part being on back order. We pre-paid for the service and spoke with Chris multiple times within the 5 months with a temporary part installed. I even called the business place and requested to speak with a manager. The lady just had Chris call me and continued to lie about the part being on back order.After I contacted a different company with integrity, they were able to service my AC the same day and stated there were two vendors who had plenty of the item in stock.I dont know about the company but Chris lacks integrity and has cost the company a customer.
Edit: I once again called Black Plumbing to help take care of 2 leaking outdoor fixtures. Aaron and Jason, were quite punctual and took care of the top way fast than I had expected and kept within budget too. I greatly appreciate the team at Black Plumbing and will be calling them for all my future plumbing/heating needs.Edit: we had an issue with our AC on the inside unit. David was our tech and he was as absolutely amazing. He worked hard, found us the part we needed, and took the time to explain what he was doing. David was very knowledgeable and diligent in his work.This was my first time using Black Plumbing, Heating, and Air and I have to say I couldnt have asked for a better company.I was having issues with both my AC unit and plumbing in the guest bathroom. Black plumbing, heating, and air, took care of us and got everything taken care of quickly and as cost efficient as possible.Thank you to Andrew and Isaac for being knowledgeable, patient, and taking the time to get the jobs done right.
Adriel and Black Plumbing has done great work for us. Adriel went our of his way this last project we had and we really appreciate that!
The technician went above and beyond to get my heating system running. I recommend this company and I will definitely use them in the future.
David M. w/HVAC solved my issue with my AC not turning on. Very professional and knows a lot about HVAC. Id recommend his service to anyone needing help. Service date 20241202.
I had the unfortunate experience with a leaking water pipe under my shop slab.. on a Friday night, Saturday morning. I called Black plumbing and Connor with the help of his apprentice took care of us! They were extremely professional, honest and fixed the leak without tearing up my shop floor. You guys are the best!
I called Black Plumbing Heating and Air to take a look at my 80 year mothers A/C unit that had stopped cooling! They immediately told me it would be 6pm that evening before they could get someone out to look at it. Our technician, David Martinez, was prompt and professional! He answered our questions and even changed the filters inside the house for my mom! He had her unit cooling within 30 minutes! I highly recommend this company!
Excellent service. Tim was knowledgeable, professional, and courteous.Went above and beyond. Super impressed!
I had an emergency leak in my water line. Your guys (Tim and Alex) responded quickly and did a great job.
We had water heater issues. Michael responded in a timely manner and we had hot water again in no time. Highly, highly recommend!
Tim installed a new faucet in my master bathroom. Everything went well. He came at 9:00 am and finished about 10:30. My hot water handle was very corroded with the Abilene water. My new faucet looks fantastic!
Doug was friendly, knowledgeable of my concerns for what I thought was a major problem, itβs was minor! Thanks for great customer service Doug and staff!!!
Black Plumbing recently came to pump my septic, and were so fast to respond. We hadnt had our septic done since we moved in and we were starting to notice a smell. Luckily they sent out someone fast and we are now good to go. Thank you Black Plumbing for being professional and answering any of our questions about how to care for our septic in the future.
Great service! Called this morning had and appt for afternoon. They even called when they were running a few minutes late to let me know. Definitely recommend.
Had septic pumped out by black plumbing. They where fast and courteous. Cant say anything bad about these guys.
Had a crew out to perform smoke test for a suspect blocked vent pipe. Crew confirmed vent was blocked and believed it was broken at the 90 in the slab, so we planned a slab cut for following week. Black Plumbing has a double verification rule that requires a different plumber verify the broken line before cutting a slab. Connor Alexander came in that next week and performed this double verification process. The crew was eager to cut the slab and get to work, but Connor took the time to find a better way to verify the vent pipe and discovered the vent was not cracked, saving me thousands of dollars. I greatly appreciate Connors commitment to this double verification practice and looking out for the customers best interest. I will definitely call them for my future plumbing and HVAC needs.
Thank you Jessy for the good work you did at my place today. Jessy, youre awesome π
I cannot say enough about Black Plumbing. This was the first time ever having to call a plumbing company. From day one, Michael and Dillon worked diligently to find and resolve the issue. Unfortunately, the issue was much larger than we anticipated and took a little longer to get resolved. Never a day did Michael leave without letting me know what was going on, how far along they were in having everything repaired and what time heβd be out the next day. Thank you Michael and Dillon! You guys are a huge asset to Black Plumbing!
These guys came out and fixed the problem fairly quickly. Reasonably priced considering they had to drive 25miles to our house. Milage and time add up quick...but the parts and fix expenses were fair.
Isaac and his team worked on my Mothers house and did a great job replacing ALL the water lines. He kept us informed, the mess to a minimum and was very kind and understanding. Also have to give a shout out to Nathanial who did a Sunday call and was too very kind and kept us informed. Having to call a plumber is a stressful situation and these gentlemen put our minds at ease. Highly recommend this company and especially Isaac!!! Thank you!
I was having an ongoing issue with my unit freezing. Three different companies came out and couldnβt tell me what the issue was! I called Black Plumbing and spoke with Chris who then gave me some advice and put me on the schedule to come out and take a look at my unit. I tried to cancel my appointment because his advice worked! However, Chris was adamant on coming out and checking my unit just to make sure that really was the issue! Chris and David showed up and figured out the actual issue with my unit and were able to fix it in a timely manner. Very respectful, caring, professional individuals! I cannot thank them enough for solving this ongoing stressful issue. If I could give more than just five stars I definitely would!! I highly recommend Chris & David at Black Plumbing for your HVAC needs! :)
Black Plumbing saved the day when we had a hole in a pipe with water spewing up from the floor in our house. The plumber showed up quickly, sized up the situation, and came up with a quick and relatively inexpensive solution. He was professional and courteous. We give Black Plumbing our highest recommendation!
Black Plumbing provided 1-day service to me on 9 July 2024. I had a new Washing Machine Delivered to my residence, bit the Delivery Men were unable to install the Washer due to problems with existing Water Valves. They were old, and corroded. Jason from Black Plumbing searched parts and was able to update required valves to put my new Washing Machine in working order. He went above and beyond to find the parts to adapt my Machines old hardware to new working hardware. THANK YOU JASON, AND THANK YOU BLACK PLUMBING for the much needed single day service. Unfortunately this type of servicing has become a rarity in Abilene. I would highly recommend Black Plumbing to anyone in need.
Black Plumbing called from an Odessa number to schedule my service call in Lubbock. No one showed. I waited two hours past the appointment time and placed a call to inquire about arrival time. I was told they did not know, but would look into it and call me back. I placed another call two hours later. The very curt secretary stated they would not be coming since my insurance company didnt pay them what they wanted. I asked why I wasnt told they were not coming since they are the one who called me and scheduled the appointment. I was told that was not her job she didnt schedule the appointment. She said, My name is Tara!!! Did you talk to me??? I dont think you did! So not my problem. I can only assume Tara is sleeping with the owner, otherwise she would be looking for a job.
Tim did an amazing job, made everything easy and simple. I highly recommend Black Plumbing.
I didnt hire them, but a neighbor had a leak that leaked all over my property. They came in wrecked my bathroom, left their trash all over the place, and didnt even fix the roof that they cut out. Nor take their trash bag. Never even told me goodbye and bounced. Im sure the employees are good people, but their business rules are apparently messed up. They will probably respond and contact our office... How about you quit messing up peoples houses and leaving!
Black Plumbing used to be a great reputable company, but that has changed. I have used them several times in the past and they had always provided great service at a great price. I had a water heater fail recently and had to get it replaced quickly. I bought the water heater myself from Home Depot and it was in the garage next to my bad water heater, so they didnt need to move it very far. They came the next day knowing they were replacing a water heater and they only sent one guy. He came and looked at it and said he didnt have the right parts, so hed have to go get them despite knowing what the job was. He was gone for over an hour and when he came back he said he needed help getting the new heater in, so I helped him. I told him to reuse the drip pan and power cord, so the only thing he replaced was some short copper pipe from the wall and a ball valve. When he was done, he hands me a bill for $869 !! He charged me for 3 hours of labor even though he was gone for 1 of them, and $271 for materials which he refused to explain or itemize on the bill! He said Were not the cheapest or most expensive. I estimate the cost of the materials used retails for about $80. I understand that they have to have a mark up, but thats ridiculous! I contacted the office, but they were no help and basically told me I could take my business elsewhere! I will never use Black Plumbing again for my home, business, or rent houses!...
I had Black Plumbing come out to quote 2 toilet replacements. The quote was very reasonable. They came out and did the work the day after I accepted the estimate. After the work was done, one of the toilets wobbled a bit, but unfortunately, we didnβt notice it right away. A couple days later, I called about the wobbly toilet and they came out the next day and fixed it under warranty. I am very pleased with their service and the response to the wobbly toilet. No other issues and we are happy with the work.
Broke a valve under the sink and couldnβt get the parts off ourselves. Called Black Plumbing and they were out within an hour! They fixed the problem and put on a new valve. I appreciated that they gave me the option of OT (it was a Sunday) or to wait until the next day. They also gave me all their pricing upfront so the bill came out to what I had anticipated.
We requested Black Plumbing to install an exterior water spicket on the rear of my home since there was no existing water connection on the rear of the home. The technicians came out and said they could tie in from the water lines in the attic and drop the line down through the side of the home and connect the water to the spicket for $2585.They performed the work of tying into the water, removed a significant amount of insulation (9 bags of foam insulation) in order to drop the line down the side of the home and then did connect the spicket.I visually inspected the exterior of the home and the closet where the access panel was installed, and it looked fine at time. Me and my wife noticed that over a period of time the bathroom where the spicket was installed on the exterior wall was significantly colder in the winter and warmer in the summer than the rest of the house. I decided to go up into the attic to investigate and see if there were any possible reasons why the bathroom varying in temperature.Upon arriving at that location in the attic, it was apparent that all of the rafter foam insulation had been removed down to the plywood in several sections and the foam insulation had been removed even going down the several parts of the wall between the 2X4s. I bagged up the foam that had been removed and filled 9 trash bags.Black Plumbing sent a technician out to take pictures and I called their office numerous times(during the week of July 1st and several times the following week of July 8) in order to talk to the superintendent about fixing this, but every time they told me that he was on another call or out of the office? Very strange that he was out of the office or on a call every time I called.I need the insulation replaced in the areas that Black Plumbing removed in order to restore my proper insulation and keep my family comfortable. The removal of the insulation was a direct result of your work and for paying you as much as I did, I expect a quality product and my home to be returned to the condition it was found in before you were on the site. Even though the receipt says insulation was provided, it wasnt.Bottom Line - This was a result from Black Plumbings as there hadnt been any other work performed in my attic in this area and should have been fixed prior to payment being taken. We have several large projects in the upcoming months: inground pool and an outdoor kitchen area being built and we will NOT use Black Plumbing for any of this work or any future work!I highly discourage anyone from using Black Plumbing, there are several other plumbing and HVAC companies in Abilene that pride themselves on quality work AND will take care of customers if something isnt right!UPDATE TO MY INITIAL REVIEW: Black Plumbing did come out on July 11 to repair my insulation after my review and complaint to the BBB. It has been repaired to my satisfaction and I have updated my rating from 1 Star to 4 Stars.
Our instant hot water heater that we had installed by a different plumber at our lakehouse has given us lots of trouble. We use Black Plumbing in Abilene for all our plumbing needs, so we asked them to drive the hour to see if they could salvage our water heater. It wasnβt working, and we had lots of our kids and grandkids here celebrating July 4 week at the lake. Eric came down the same day we called and worked late into the evening. He showed us where the other plumber had installed it completely wrong. He was so knowledgeable and completely fixed the issues that had been plaguing us! Thank you, Eric and Black Plumbing!
Black plumbing recently replaced our gas lines. The work was done timely and the crew was very professional! Thank you for your hard work Brian, Jesse, Jason, Connor, and the crew that back filled the trench. We greatly appreciate all you did!
Black plumbing has been my plumbing company for a long time and they have always done a great service for me. The technician was at my home within 30 minutes after the call for service was made. Above and beyond all expectations.I highly recommend this company.
Zack and Steven did an exceptional job removing a shower for me. Their professionalism and attention to detail were evident from start to finish. They were prompt, efficient, and left the area spotless.I highly recommend Zack, Steven, and all others that are associated with Black Plumbing!
Connor did a great job and was very quick. He walked us through all the steps and explained what was happening. He was even willing to explain it twice because I arrived home after he had already explained everything to my husband.
Black Plumbing sent out a plumber within a few hours of our initial call. Issac did a great job diagnosing our leak in the slab, and he and another plumber worked late until they were able to stabilize the situation. Then he returned in the morning to continue the process. He explained everything along the way which gave us much relief. We felt in very good hands during the process and will definitely use them for our future repairs. Everyone was very professional, neat, friendly and respectful.
Excellent and competent service. Very responsive to our plumbing issues and knew precisely what to do and in a timely manner. 1st class all of the way.
Great response time. Carful and experience digging. Performed work professionally at a reasonable cost. Thanks Black Plumbing!
The young man was very efficient & fixed my problem in no time! He made sure that I understood what he did & how to make some minor adjustments if I needed to after he left. My experiences with Black Plumbing have been most satisfactory!
Connor was such an expert in his knowledge of what had happened and to get the repair completed. He offered tidbits about my water heater that I really appreciate.He graciously offered to help me change batteries in my heating wall unit and made sure everything was working correctly.Such a kind gentleman !I will give Black Plumbing referrals to anyone that asks or in conversation. Its comforting to know I have Black Plumbing for any plumbing problems in the future.Thank yall so very much !
Very polite and throughly explained our problemTook his time and did his best
Friendly knowledgeable staff who work hard and team oriented. They are upfront and honest with a no nonsense approach in the task at hand. They do excellent work and will definitely summon again when needed. Thank You!
Blackβs Plumbing is the BEST! Our family has used their plumbing (and now their HVAC crews) for both our home and office. Customer services is outstanding. Their crews are professional, knowledgeable and get the job done. We HIGHLY RECOMMEND them!
Wonderful business, the plumber assigned to my issue was running late due to another call. He kept me informed on his progress and let me know when he was headed my way. I felt the pricing for coming out to my rural home and the cost of repair were very fair. Very impressed with the service rendered.
We had our air conditioning unit go out at night, we called Black Plumbing and explained our situation and in this heat it was dire, There professional Jermey Brown answered the call and arrived immediately , he observed and explained the problem , he fixed the problem super fast and was very professional, Thank you Black Plumbing team .
They showed up a little before 9am which was when they said they would there. They were very professional and it took them a little longer than they thought but I now have got water again thanks to Black Plumbing!!!It didnt seem to be getting hot so Brian came back out on Friday and checked it and it was good to go. Awesome company! 10 stars π in my book.
My air conditioner was blowing cold but not cold enough. It was constantly running as the temperature in my house kept going up. Turns out it had a small leak.The leak was fixed and 3 lbs. of freon was added. Now It maintains its temperature and turns off when its suppose to. I set my thermostat at 79Β° any lower and it freezes me out. Thanks to Tech David Daniels.
Casey with Blackβs Plumbing is always immensely helpful. He is able to communicate his wealth of knowledge in laymanβs terms. He is focused, thoughtful and gets the job done. I have always been able to count on them to do what they say they are going to do! Each person they have sent over the years has been trustworthy. If my children were still little and there had been an emergency, I wouldnβt have hesitated to leave them in Caseyβs care. Obviously, thatβs not what we retain our plumbers for; it simply speaks to extent of their trustworthiness and attention to detail!!!
Black plumbing came out for a water heater replacement! (Mine was 23 years old!) They were professional in every manner; kind and courteous and walked me through the entire process. They also kept in constant communication with me! I genuinely enjoyed my experience with the Black Plumbing team! Thank you for a job well done! Brookelynn and Adam Farmer
Fast and very professional! Iβm so glad they were there to help my elderly parent with a major situation!!
David (Black Plumbing Heating & Air) came out and did an amazing job with my daughters central air unit. She had been told previously from another company that it was not fixable, and they were quick to throw a very high quote for a new unit. When David arrived, he went right to work. We thought he would give the same response, but yet he had it fixed, yes, running after a short time of arriving.He explained what was wrong and what he had to do. He knows his job, and his performance was A plus. Courteous and very quick to respond when we called. Thank you, Black Plumbing, for being quick to help and also to Zeb for referring them.
The technician came out and fixed my issue the quickest I have ever seen. He was friendly and came right to our aid. After dealing with water all over our floors and major panic, he quickly put our minds at ease and got us back to working order. So pleased.
We have used Black Plumbing since they first started business, ( mainly because of their kids in their commercials, not really but nearly) and they have been johnny on the spot every time!Expertise in their field and courtesy to their customers are at the forefront of this company in my book!Our heating and air unit finally gave out after 20 years bringing two very prompt, polite, young men, Andrew and Chaz to our door this morning with our new unit! After making good friends with the βnoseyβ dog Zoey they went right to work and didnβt miss a mark all day long and well after 5:00pm! They protected my floors first thing and did a good job of cleaning up after themselves!As usual, Black Plumbing is my go to company for plumbing, heating and air issues! Thanks Andrew and Chaz!
We had a Technician named David. He came out after we had been having trouble with our heating part of the unit. Another company had come out before and estimated it would take about close to 12,000 to replace it. He came out, looked around and fixed it issue for under 200.00. Black Plumbing was truly the best and we canβt thank them enough for the service provided.5 stars for the Technician David5 stars for the company themselvesThank you.
Jason and Juan came out on this rainy, cold day to replace my water heater. Jason is training Juan who is with their HVAC department and as I could hear him training, he was very respectful, patient, and kind. That says a lot about them both. My work was done with precision and great care of my home. They cleaned behind the hot water heater before the install and were careful going in and out of my home. They also fixed a faucet leak outside of our shop on this same service call, again, out in the rain. Thank you for an outstanding service experience and getting to our call so quickly. We will continue to use this company!
Tim and all of the staff do great work.
Connor and Zach and the others were wonderful to work with on our week-long project! Also the cost was competitive. They made sure that disruption to our lives was as little as possible. They used quality materials unlike previous companies. Their work was meticulous, and I feel it will last many years. They cleaned up every night and kept our house as clean as possible. I really felt like everyone went out of their way to do a good job for us. Connor even fixed a few little things I hadnt noticed! We really appreciate him and the others!
I great technician named David came out today and fixed my heat pump system right before cold weather showed up! He was professional and explained exactly what he was doing and what the expected outcome was. He took the time to double abs triple check to make sure everything was working! Best service Ive had here in Abilene since I moved here in 2016! Great work, David!
Workers showed up and got right on the problem after showing them the clean outs. Pricey but done correct minus the phone receptionist giving the crew the wrong number which caused a big delay and mess.
I called Black Plumbing on a Sunday when we discovered we had a sewer blockage. It had backed up into the house. They were very responsive and the after hours/weekend rate was reasonable and fair. The techs had the clog unblocked within an hour. They earned another loyal customer!!
Chris A. and his HVAC crew did a great job installing a new heating & air conditioning system in my home. Arrived on time, worked quickly and efficiently and cleaned up after themselves when they were finished. Friendly and professional.
Michael came out, assess the problem, gave us options and fixed it perfectly. He is the most knowledgeable plumber, and great customer service. You cant find a better guy with a better company. Thank you black plumbing!
Michael is a great asset to Black Plumbing. He is honest, provides good information in a manner easily understood, and honest to a fault. His work ethic is outstanding, and he goes beyond the normal yes you have a leak. He thinks outside the box and looks for other ways to make your plumbing needs whole again.
Thank God for black plumbing, they are the best in the business. Since the install my shampoo bowls at my new shop, and told me that I have a one year warranty, that I could call them anytimeI have a problem, that I wont have to pay anything. Let me tell ur something, they have lived up to that. Nate and his guys had been really good and came whenever I needed them. If I had five more stars π to give to them, I would.Thanks black plumbing for always being there for me when I need ur. You guys are the best among the rest, I dont care what anyone says. 10 stars in my books.
Worker polite, checked out the pipes explained what needs done, said he would get the parts, repaired replaced tested and wrote up the bill received payment and left .
Yall do a very good job loving your service thank you very much
Well charge you for parts that you do not need and will use their excuses its code but when you go in ask code they have no idea why they use these parts. And they charge you for items you dont get. Be careful they Will and do rip people off. I asked code and the city and atmosand all of them said that the parts were not needed that they use this just to make extra money. Im sure everyone on here.That gave them five stars got ripped off
Michael and Dylan showed up early this morning and replaced my disposal in less than an hour. No mess , no fuss ! Very friendly and professional guys !
They came to my uncles house and charged $460.00 to just come to the house they didnβt find the leak or fixed the problem. The next day me and my cousin found the leak within 30 minutes and fixed the leak. They are trash!!! They didnβt even go under the house or even try to find the leak.
Tommy came in and fixed my leak. They got here early and did a fantastic job as usual. One trip stops the drip is exactly what they do. They had to dig under house and climb under to get to it. THANKS AGAIN FOR ALL YOUR HELP! ππ€
I am extremely happy with all the service I received today. Zack was very kind and helpful. I feel much better with your company. I even booked the HVAC team to clean my ducts tomorrow. Thank you.
Black Plumbing identified the problem, formulated a solution and executed it all in the same day. The technician was very professional and knew how to find the source of the leak. He gave us options and on the solution. We are happy with the final results. Although the price was high, it was commensurate with the long day of labor.
Both the crews that can by to fix my main line leak under my house, and the subsequent toilet repair, were professional, on time, called me before they came out, fixed everything I needed and hugged my dogs. They made it stress free and easy. The prices are great and affordable! I highly recommend Black Plumbing!
Fantastic service, very professional!!! My technician was so kind and efficient, he didnt have to explain everything as throughly as he did but answered all my questions. I would recommend and use again!
Iβve had Black Plumbing by the house twice. Both times theyβve been able to complete the job with easy. This last time was a leaky water heater after hours. Not cheap at all, but they did what was needed. Also, repaired shoty craftsmanship from Millers Custom Homes during their visits ( yes twice) to avoid further repairs. Great job!
I had Michael Shearer come out and install a spigot in my back yard. They actually started a day early doing prep work. Iβm very pleased with the work they did and would definitely recommend these guys for any job you need taken care of. Very courteous and professional.
We have used black Plumbing in the past without any issues. Recently I suggest you check your statement for overcharges for time and parts. We are done
As always, Mike and Blacks Plumbing have given stellar service. Great communication and customer service!Mike is a rockstar!! Called yesterday. He arrived today. Done and dusted in less than an hour. His coworker deserves kudos too. Black plumbing are a phenomenal company!Had a problem. A tech was on site within 45 minutes.Concrete guys came Thursday night and the leak was repaired Friday morning. Thank you!!!
I just had to say what a great experience I had in Snyder today. Last night a fresh water pipe broke under our house. My husband turned off the water then. We had NO water !! With it being Friday, I was really concerned. I called a plumber we had used before, and left 2 messages. Then, I called Black Plumbing. A woman took my info, and I got a call back quickly. He said plumbers would be here in a little over an hour. I was very happy !! The 2 guys who came out were respectful and knowledgeable. They fixed the pipes in less than 2 hours. I was very impressed !! I would highly recommend them !!
Zeb and Derek were very helpful and easy to talk with about toliet leak issues. Took extra steps to ensure no more issues with toliet. They were on time and it was quickly resolved. Happy with service and will continue to use Black Plumbing. Highly recommend them.
Next day appointment. The plumbers drove over 20 miles to my home in a winter weather alert. They were very thorough. Both guys were very friendly and professional. I am very happy with the service and will use them again and refer friends.
Weve used Black Plumbing for two different needs, once for a planned upgrade and once for identifying and fixing a leak. In both instances the crews were knowledgeable, answered any questions, and left the spaces cleaned up. Cost-wise, I cant speak to how they compare to other providers, but I can say, they are worth it.
Blackβs did a great job for us. They helped resolve a number of issues, got the job done in a timely manner, stayed on budget and did the little extras that made the entire experience professional and top quality work.
Came same day and immediately repaired the issues!
Friendly, knowledgeable, and good at explaining things. Affordable also.
Dillon, the technician replaced an under sink drain pipe and the unclogged the drain line into the stack. He got right to work with the right amount of discussion and assessment, got his parts and tools and pretty quickly, put the situation to right.I appreciated the responsive, just-on-time arrival. Having used Blacks before for a other issues, there was no drop off in the thorough repair.
We had a very positive experience with Mike. He was helpful, friendly yet professional, and did a great job reconnecting our plumbing and set up our faucet after we got the sink and counters replaced. He also replaced our garbage disposal. We feel confident in the work he did and so glad we called Black Plumbing-Abilene.
I have used Black Plumbing for over 10 years. I have rental properties and itβs so important to know exactly when work is being done and thatβs the problem is fixed the first time. I have always been able to depend on Black plumbing to show up when scheduled and address any tenant issueβ¦from a leaky faucet to a broken pipe to a water heater install. I can trust them to take care of things every time.
To say that I am grateful for Black Plumbing is an understatement. Our hot water heater went out Saturday and with having kids, already not having hot water over the weekend, we really needed the hot water heater replaced. After miscommunication of scheduling Sunday night for services on Monday, the office staff made sure we would have services on Monday like we were told. Nathaniel and Mitch came out at 1pm on Monday and another young man whos name I didnt catch came to help around 10pm. After assessing the problem and getting the supplies, they started the job around 3pm. 11pm rolls around and they are still working through all of the problems that they ran into. Not once did they give up because it was late. I felt so bad that they had to put 3 different hot water heaters in before one finally wasnt defective but they worked through it like it was nothing. After the 3rd one, we finally told them to call it a night and they could come back this morning to finish and check anything they needed. Nathaniel and another young man were here right when they said they would be.Having kids, this kind of stuff is irritating(not having hot water), but Nathaniel, Mitch and Black Plumbing made the experience full of laughs. I would recommend them to anyone! 10/10
Zach the plumber from Haskell was so kind, respectful and honest. He went above and beyond to help me out with my situation. I will be using them again! Thanks Zach!
So fast, and efficient! And showed me how to check the fuses.
I honestly could not be more impressed with Black plumbing and the specific plumber we had, Eric. I called two other companies first (since they were located in my town) and neither answered so I moved on to the next town over, which led me here. The receptionist was very pleasant and made me an appointment for later that day. Eric showed up at the exact time they said he would and was able to quickly assess the situation and even said heβd do his best to get the parts and come fix the pipe first thing the following morning. But it didnβt even take that long- he called me back like 45mins later saying he was able to gather the parts and could come finish the job!I was amazed. He and a partner came and fixed our pipe quickly and efficiently. Now I can do my dishes and laundry!I donβt know who is in charge, but Eric needs a raise.
Kenny was very professional and got the quickly and without a mess, as is the norm with the plumber I usually call. Black Plumbing was a bit pricey, but who isnt these days. Thank you for a job well done.
Zack did a great job on a challenging problem. Cleaned up everything when he was done. Very satisfied. I would use Black Plumbing again if needed.
We had 4 issues and 3 were resolved in a very efficient and courteous manner. We are requiring an estimate to resolve a possible break in a bathroom sink drain line. Appreciate being scheduled very next business day.
I was scheduled for Thursday morning for plumbing repair. They were ahead of schedule on Wednesday and called to see if they could come a day early. They did and worked late and fixed our issue ahead of time. Very clean, experienced, and knowledgeable. Great job!
Fair and reasonable price. Fast and efficient. Overall a great experience!!
Our gas fireplace was not working. For $150, Black Plumbing did show up on time for the initial evaluation. We discussed what would be done and the bid was high, but we decided to go with them anyway.The day they came back to do the work they were 2 hours late, but they did call to tell us they would be late.After several hours of work, we do have a functioning fireplace however a new key was not installed (which was discussed and assumed to be part of the $1485 bid). Now we have to keep a giant pair of pliers on the mantel to open and close the valve manually. This is not okay.Also, the brackets on the brickwork outside are a clashing shade of forest green for some reason. Would have expected the brackets to match the pipe or the brick, one of the two...The pressure test failed and they said they would be back Monday to find and correct the gas leak (this was on Friday.) Monday 11/21/22, they called to say they had been assigned a different job and would not be able to come to our house until Wednesday morning. The caller said there was nothing he could do about it.While the plumbers themselves were courteous and professional, I dont feel like we are getting the level of service we are paying for.UPDATE: Wednesday a different Black Plumbing crew came to find and correct the gas leak. The email said 8:30am but their records showed 9am so by my count they were late but on time by their own. The second crew was as courteous, professional, and clean as they first. They found the leak and corrected it. Pressure test passed, however the inspection by the city will be after the holidays.The second crew also changed out the valve in the firebox to one with an easy turn knob so we can put away those giant pliers.For this third visit, the bill was $551 (3 hours labor plus about $50 in parts for the leak fix). They also installed some CO2 sensors in hallway and garage stating those will be required to pass the city inspection.Changed rating from 2 (Poor) to 3 (Average) based on this follow up visit.
Dylan and Tyler quickly rerouted our waterline from underneath the concrete slab through the attic plus insulated it all within six hours. They spotlessly cleaned up behind themselves as well!They are amazing personable plumbers. Black Plumbing is well represented with them! What outstanding service they provide their customers!Thank you!Danny & Connie Alderson
I was out of hot water and they came to the rescue! Making the appointment was simple. Matthew (the service technician) called before showing up on time and he was ready to get straight to work. He was very professional, knowledgeable and even spent time explaining what he fixed as I asked. I will be using Black Plumbing again! This country woman appreciates the help!
We had a leak somewhere in the hot water pipe. Black Plumbing sent 2 technicians straight away, due to a cancelation, to do an investigation estimate. This was clearly explainedthat it entailed an hourly fee and cutting a hole in the drywall. They found the problem and told me the cost and what would be involved. They were courteous and professional. The job was done with the least amount of damage to my walls possible. There wasnt much noise and everything was cleaned up. I am very happy with the the clarity of explanations of the work and the costs from the technicians. Blacks Plumbing are definitely my go to plumbing company!!!
I discovered a main water leak on a weekend so I naturally expected a higher labor rate.What I didnt expect was a 400% markup on materials. Charged over $600 dollars for approximately $150 in materials. However, the crew was professional and courteous.
Sucked!! Cut a hole in my wall to get to a water line now I have to pay for those repairs! Charged us $500 to replace an exterior water outlet valve!! The tech charged us for 2 1/2 hrs although he was only here for an hour, the rest of the time he was going to get a part he didnt have on his truck although we told him exactly what the problem was when we placed the order for him to come!There goes our Christmas!! I would never call these people again..STAY AWAY!!!
They were fast and quick after we called them because our hot water heater was leaking. We tried turning it into our home warranty program which covers water heater but they said because its leaking its not covered. The tech told us we had a old hot water heater and it should be replaced. Which we did and it was installed the same day. Black Plumbing has been our Plumbing company since we bought here in Abilene. As long as they are here we will always use them. Thanks Black Plumbing.
Had a slow laundry room drain and got an appointment scheduled. I received a call that they were ahead of schedule and if Id like them to come out sooner which saved about 3 hours. Worked out great! Twenty minutes later we were back in business. Fast and professional. Thank you Joseph!
We needed to replace a leaking gas line and had gas to our home turned off. They were able to come the next day and replace it. They were very professional and did a great job.
Showed up on appointment time and cleared up after finishing. Was a really big mess in bathroom after sewer line clean out. The cleanup in bathroom was completed with no complaints. All in all Iβll use Blacks every time.
Worked my job in their schedule same day called. Courteous, knowledgeable, left job site clean and reasonably priced. Have used Black Plumbing before and will use them again!Highly recommend.
Black Plumbing was recommended to me by a friend. Theyve been to my (old) home a number of times when I needed them. The technicians Ive dealt with have been courteous, knowledgeable, professional, and communicative. (Not only do they text reminders about appointments, but they answer questions and give plumbing lessons as they fix the problem. Thanks, Dylan!) They do a good job and are worth the money.
I cannot tell you how much I recommend this company! Day or night everyone who has been out has been so kind and wonderful, and always high quality work even at 1am! Thank you Blackβs and Erin!!
It was my first time using them today and they were great! They immediately went out and fixed my plumbing issue. They charge fair prices I highly recommend them very honest people.
Aarons work was great. I will be sure to ask for him in the future. Polite, attention to cleanliness and professional.
I think Blacks Plumbing is very professional. I appreciate them very much. Their quality of service the quality of the guys that work thereβ¦ all is very good! I always use them and theyβre there in a pinch! I donβt know if this time Iβll be using their service because it had to do with my sprinklers, they donβt do that.
We had a failed booster pump that provides water pressure to the house that needed to be replaced, Eddie came on time at 9:30 on Saturday and replaced the pump, when he left all seemed to be working well but in a couple of hours the new pump failed also which was just bad luck. I called the office back and Eddie responded within a short time and returned to my home to assess the issue. The amazing thing was that he called numerous people and returned with a new pump at around 9pm and replaced the faulty one then tested and retested it until we were both satisfied. He had a smile on his face the whole time. I am extremely grateful for this great service and a hot shower. Thank you!
Today, the day before Thanksgiving, we had a plumbing emergency. The water heater inside our home decided it was time to quit, and it leaked everywhere. I had a βhome warrantyβ so I called them first; but even though it was truly an emergency, they couldnβt come out for 2 days!My neighbor called Black plumbing and even though they were booked solid, they sent someone out as soon as possibleβwhich was 7:30 pm. The two techustayed until the job was done, and left around 9:30 pm.Not once did the plumber that came out gripe about it being late or that the next day was Thanksgiving or that he had 3 young children at home and be wasnβt going to get home till lateβ¦in fact, this young man, plumber Michael Shearer, was the consummate professional. He was cordial, extremely knowledgeable, friendly and thorough. He is a very impressive plumber and an impressive young man. You donβt come across people like this very often! I highly recommend Black plumbing and especially Michael Shearer. Thank you for being willing to work late, go above and beyond, and take care of us tonight.Hutton and Paula Jones
Great service. They were able to get out to us quickly in sweetwater. Cleared the clogged drain in our kitchen, and found and fixed leaks we didnβt notice under the sink. He left his work area cleaner than he found it.We will absolutely use Black Plumbing for all our future needs!
Black Plumbing has done a lot of work for me and today as always they took good care of me. Price is very fair, work is well done, they stand behind their work and follow through with clean up at end of job. Very satisfied and would highly recommend.
Very expensive quote. Received a quote to install pool heater for $2100. Someone else did it for $350. I understand good service isnβt cheap and cheap isnβt necessary good but this is a huge difference. They were very professional and quick to respond. Person doing the quote was friendly and on time. Just couldnβt pay 6x more. I would call again since they were very professional and responsive but I would only suggest checking the market for pricing. Thank you
Issac (spelling) is a very courteous young man, on top of that professional. Appreciate the timely service and the after hour effort to get hot water back in service.
This was the best experience I could have asked for. Called and asked a couple questions, guy came to the house and in 30 minutes had my faucet fixed and plumbing fixed. Wouldnt have had any other plumber come and do the job they did. Super respectful and great prices being it was on a Saturday and I needed it fixed then. Comes highly recommended by myself. No complaints what so ever
Conner and Adam were very helpful and talked me through everything. Definitely appreciate them both!
Brian was very informative and helpful! They were able to solve our problem in less than an hour. We are so thankful they came out so quickly!
Very professional, excellent service, quick, fun to chat with, on time, called me ahead to make sure our appointment time was still good for me, actually offered to come the previous day when they had another customer reschedule.Being relatively new to Abilene, I didnβt know who to call. I tried two other plumbing companies first. One was a no call, no show for our appointment, the other wouldnβt return my calls and messages after we initially spoke. I will ONLY call Black Plumbing from now on, no question. 100% satisfied, five stars.
Very professional and courteous. There was an issue that was before our house that was taking just a little longer than expected and we received a call saying they would be to our house within the hour, which was very appreciated.
Very professional. Explained the work that needed to be done very thoroughly. I wasnβt able to be there for most of the work, but Kenny called to keep me updated about the progress. I would definitely call again if I have another plumbing issue.
Very friendly staff! Got my drain unstopped. Gave me information to help me in the future. Was worth every penny to get my drains going again. Only took them an hour or 2 to complete the work. I was referred by an employee friend to use Black Plumbing and Im glad I did! Thank you Black Plumbing!!
Had my drain lines jetted today, Excellent!Was 30 min early,Had a line stoppage earlier this week and called Black Plumbing and was on site in 30 min, got us unstopped!
I had them come out and do a bit of plumbing on my house and they sent a very helpful guy, Zeb. He was wonderful to work with very knowledgeable he acted professional and was respectful. I would definitely have them do work in the future.
I was very pleased with the work Black Plumbing did for us. The young man, Miguel, was very polite and worked very hard to solve our problem. He did a thorough job and afterward provided us with a very well detailed report of what he had done. I would definitely recommend them for your plumbing work.
Nathaniel is very professional & quick to fix our drain problem.Casey came and helped with a persistent sink problem that was slow. He immediately knew what to do and made it work properly. Thanks again for your hard work.
I have used Black Plumbing several times over the years. Justin is excellent at getting back to me as well as his follow up. This is the second time Matthew has been here and he does a great job of explaining exactly what the problem is and fixes it quickly and efficiently. I appreciate the quality workmanship and professionalism.Mr. Kelly Burns
I couldnt ask for a better experience. I called and scheduled an appointment. I received a text message and email about the appointment. They arrived early for the appointment, which was awesome! The plumbing was repaired promptly and correctly. I paid with my card from their ipad, then received a receipt via email. Just perfect!
Mike S is the best! Kept having issues until he came out. Fixed the problems I had and Ive been good since!
I had a backup on Saturday and I called to see if anyone could come out. The two gentlemen that came out responded within 2 hours (excellent for a weekend) and fixed my problem within 30 minutes. They were very respectful and very prompt! Highly recommend
Yesterday I had 2 techs come out and repair 2 bathrooms after they left i had to call them back today and Joseph came out! He was excellent, attentive, and very professional with his work! We just want to give a big shout and say thanks, you did a great and impressive job!!
Technician was super nice and friendly. We discussed the issue and his idea how to resolve before doing any work. He was excellent and problem was solved quickly.
I had a good experience overall. Chris was very responsive to my questions and concerns regarding his estimate prior to me having them move forward with the work. The work looks great for the most part. I really like the press fittings that were used for the new piping to the heater. I have only two minor complaints: 1) they reused our drip pan that was underneath the old heater and they had to bend the lip down to make room for the drain from the water heater. I feel it could have been done more cleanly perhaps with a new drip pan that was more suitable for the new heater. 2) There was also a little bit of mess left underneath the closet from the install. However, overall they did a good job and they did it in a timely manner.
Devin did a great job with drain cleaning! He was very knowledgeable and explained everything he did from the clean out to the main. I highly recommend Black Plumbing!
Guys got out as soon as i called them. Very friendly and knowledgeable techs. Got the problem fixed very quickly. Couldnt have asked for a better experience.
Soon as I called they responded right away, we had been gone for the week and came home to leaking hot water tank. Needless to say we had no water. They got the old one out and a new one installed with in a few hours. Thankful for quick service.We have used Blacks before and knew they were the ones to call. The two men that did the work T. Stowe and Nate were very pleasant and did great work.
We had Michael Shearer out to fix our plumbing and he was very friendly. Very professional! I would recommend Black Plumbing to everyone!
My plumbing issue was taken care of efficiently. I was impressed with how quickly it was diagnosed. Joseph was friendly and professional. I will be calling Black Plumbing for any future plumbing issues.
Excellent service by Black plumbing! Good work for wonderful prices, and were flexible in their scheduling to work with me. I would use them again and recommend them to my friends.
Had a leak inside a wall and had to turn off the hot water. These guys came out on Saturday within an hour and had me back up and working in no time. Friendly and helpful. Definitely recommend!!
KCasey and his team were prompt efficient and saw to all the details to insure that the installation of the new hot water heater was done to code and did the work in a timely manner. We were very pleased with the work.
The guys came in and did a great job. Going above and beyond on the repair for our washing machine drain. I highly recommend Black plumbing.
I live in Hawley and I had a clogged sink. We called Black Plumbing and they quoted $100~ TRIP CHARGE. And that was BEFORE any consultation fee or the service charge. Thats outrageous.
Great Job from the guys at Black Plumbing. After calling the phone book trying to get someone to call me back, they did so very quickly. They were at my house aprox 30 min later. Job completed very quickly. Cannot believe that good of service on holiday / night of a weekend. again, great job, ill be calling again.
Dont recommend this company. Just like to charge.1st. Providing the service for heating element and adding JOB COMPLETED NO WARRANTY, didnt check if it work or not, charge over $300.2nd. So when the 1st service they provided didnt work, ask them to come fix it, try to blame around and keep charging $150 for driving here.Finally, problem still there, waste over $450.
My technician was Mickey. He was fantastic. Knowledgeable, professional, and didnt mind that my dogs wanted to sniff him a lot. The work was quality. And the price was fair.
Travis did some work for me on one of my rental properties. They were able to get me an appointment the next day and fixed the issue quickly. The work was done exceptionally well. They made managing my property from out of state low stress!
The Technician was very knowledgeable, polite, fast and didnβt cost me extra money which I was very grateful for.10 out of 10 I would honestly give him and Blacks a 100!Highly recommend!!!
This outfit was recommended to us for a simple water softener install. They charged a fee to visit and mileage totaling $149 WITHOUT disclosing this when the appointment was made. Their estimate was TRIPLE the amount of two other bids. Needless to say, we did not use them.
There is no better service in this town than your team and quality. I especially want to thank Terrance, the plumber that rescued me. Lol. Greatest attitude and commitment ever. He truly represents & builds confidence on the best side of this company. Thanks to all of you at BLACK! 5 star and 2 thumbs up!
Michael Shearer with Black was fantastic! He handled the job very professionally and did the job right the first time! Great asset. Would also like to thank Black plumbing for doing a great job in fixing a very large gas leak in my back yard.
This team was an absolute life saver. I came home to my toilet non stop flushing and the water shut off valve broken. They came out within an hour of me calling, fixed the entire toilet with an extremely reasonable price. I will most certainly continue to use this company for all my plumbing work.
As always they are on time and call to notify they are on their way. Professional and eager to get to work but they donβt rush. The price a little high but you are paying for quality and not a quick fix. So worth it in my book which is why I always call them every time.
I recently called this company to fix my water heater and they did a great job. The gentleman who came to my house spotted a potential damaging problem with the supply lines and upgraded to the recommended level. This was an accident waiting to happen and he saved me a lot of money by fixing it. They were on time and didnt waste time while there. They left the area clean and I could barely tell they had been there. Black Plumbing is my new plumber!
The whole crew at Black Plumbing did a great job on diagnosing and repairing my home sewer line problems. They handled all my questions and responded quickly and professionally to all issues as they arose. I highly recommend Black Plumbing for your residential plumbing needs.
These guys came out and a great job. Very professional and courteous. Both where very friendly and experienced. I will be using the again for all my plumbing needs....
Recently had a new 50 gallon water heater installed. Its beautiful- maybe I will return to post photos. The cost was more than reasonable and fair for the quality of parts and service. I had the pleasure of working with a very knowledgeable and skilled crew. The plumbers walked me through every detail and allowed me to be part of the process which I appreciate. A local business that cares for our community and their customers, I would recommend each and every time. Plumbing is hard... I chuckle at some of the mixed reviews that really just indicate overall frustration with plumbing in general. Nobody likes to have to deal with plumbing issues, but if you do, these are the folks to call. Thank you Black.
My initial purchase with this business went well. Once I reached out to get a repair and service of the same water heater I originally bought, the service was not acceptable. If the need arises again, I will not be using Black Plumbing. I dont feel like they are worried about providing a high level of service after the sale.
I called Black Plumbing in addition to several other plumbing companies in Abilene and they were the only ones that could come same day. I had a water leak in my garage due to a copper pipe freezing and the technicians spent 2-3 hours and could not fix the issue. They left 2-3 different times for different tooling/fittings and when it was all said and done, they made zero progress. The point of paying them the after hour rate was to get water hooked back up and that didnt happen. I called a different plumbing company the next day and they fixed it in less than 3 hours. Black plumbing charged me 375 dollars and left me with no water. I was not happy!The reason I didnt give it 1 star was because the technicians were very courteous and apologized multiple times for not being able to fix it, but that didnt fix my pipe.
We have a contract with a Home Warranty Company and after having to deal with sub-par plumbers they have sent to the house it was an absolute pleasure to deal with someone that has a pleasant attitude and knows his job. Nate did a great job and cleaned up after himself. ( Which is not what we experienced with the last company they sent out). In the future well definitely request that any issues with the plumbing we will ask them to assign the work to your company. Thank you for the great job!!!
My master bathroom toilets were flooding all over my floor as well as backing up into my bathtub (yuck) and I called Black plumbing at 9:30 pm and someone was at my house fixing my toilets by 10:30. Plumbers were very helpful and professional. Highly recommended and the price was Very affordable!
Black Plumbing helped when we had a gas leak. All was taken care of in one day on their end. Very satisfied.
Travis is my hero! This young man spent hours being a detective to find the bathroom leak. He was professional and friendly. Travis went above and beyond to make sure everything was done well and with excellence. For all the work done and the hours he put into the job, the cost was very reasonable. Thanks to Black Plumbing and Travis for everythingβ I will for sure use them in the future!
I was so impressed by Mike and his team. He went above and beyond with my job, which means more than you know! Iβve been dealing with contractors and electricians and nothing has compared to the service I received from black plumbing. I highly recommend. Iβll never use another company again.
I blew water pipein my bathroom they were out and fixed it, fast and in a hurry and didnt overly charged
THANK YOU! So far we are not aware of any problems. The work was completed yesterday. We appreciated the knowledge and professionalism of both Matthew and his helper, Mark. There are times when people providing a service in our home left uncertain feelings. We were very comfortable with these men in our home. This is so important today.Matthew was able to offer us the best repair option and even considered cost.Thank you both!
My plumbing was very bad and Mark came and it all fix. He did a great job. If you go there asked for Mark. He work with me for the payment was not so hi.I give it 5 star + 5 more. Good job Mark and his helpers.
I will definitely be using Black plumbing again. The guys that came out were amazing and detected the plumbing issue so fast! Very professional and good at what they do. Thanks black plumbing!
I am happy with the plumbing job. I would like to have had an available plumber the same day I called. I had to wait from Monday morning to Wednesday with no water to my house. An alert city employee found a massive leak on my side of the meter and turned off the water at the meter. It was very inconvenient to have to wait so long for Black to get here, but at least they did, and the work seems to be good. I would give 5 stars if theyd come the day I called. I thought the cost was reasonable. Things are expensive these days, and plumbing is no exception. I will be calling Black again.
The technician, Dylan, and his assistant Gregβ¦were quick and professional. The work accomplished (new water heater valve and sediment clean out) was 100% satisfactory. This is why we use Black Plumbing!
Great service. The plumber was running late and called to let me know, which is something a lot of people donβt do anymore these days. Very professional and great service. I would definitely recommend this company.
Needed an estimate for some leaking under my house. They were extremely professional and friendly. Wonderful people to work with. They also love to give Back to the community and that is big in my books. Supporting local is awesome
Black Plumbing is the BEST PLUMBING OUTFIT WE HAVE EVER DEALT WITH!!!!!! They came on a Sunday morning after we had been without Power or Water for 9 days & they worked past 5 pm that afternoon & got water running in all four homes on the ranch. To say they are Good is not enough, THEY ARE OUTSTANDING!!! WE WILL RECOMMEND THEM TO EVERYONE WE KNOW! THANK YOU FOR HELPING US IN OUR DESPARATE TIME OF NEED AFTER THE WORSE ICE STORM TEXAS HAS EVER EXPERIENCED!