I drove in from out of town and my car broke down. Perry’s automotive towed my car in diagnosed and fixed it within four hours, total. They replaced the alternator and the battery. Sandy at the front desk was very pleasant and communicative. All the guys in the shop were wonderful.I was able to drive back to Houston, that evening, with no problems.
My daughter was having some minor issues with her car, she is an ACU student. The folks at Perry got to the repair right away. They were efficient, affordable and I would trust them for any future work.
Update:....tried to call, but the phone was down. Drove by later that afternoon (01/08/25), and there was a sign in the window. CLOSED!!!Ken has retired after 47 years. Good luck, Mr. Perry. Youve earned it.Ken & his crew were spot on. Will definitely be back. Numerous issues on several vehicles, and he took them one at a time. Discussed any & all changes to requested job orders. Some were more necessary. Some were less necessary and were put on hold due to being minor. I enjoy when folk save me $$$.
The owner needed me to repair a part for him, and instead of sending me the broken part so I could work on it for him, or him requesting a refund because he didnt need the service anymore, he decided to file a dispute with his payment institution instead. He could have just sent the part to me and he wouldve been happy with it or ask me for a refund like an adult, and it wouldve been just fine. I would certainly never do business here even if I had no other choice.
Perry Automotive is closing his doors.Ive done business with Ken for 35+ years great guy.
Vince and Perry are hands down the best and most ethical and honest mechanics in The Big Country! As a single mom, its nice to know they will never take advantage of me. They are always able to assess, diagnose, and fix the problem with my car. And, they get the work done in a timely manner. My teen also takes his 4x4 truck to them! They know their stuff!!!
Ken Perry is an honest man. I took my pickup 🛻 in for what I perceived to be a problem with my brakes and Ken drove my truck and advised me that what I was concerned about is inherent in the vehicle. No charge. He did not take advantage of the situation and want to change an arm and a leg to fix a problem that wasnt there. Ken definitely earned my respect and I highly recommend him for any vehicle repairs.
Needed brakes checked/replaced. Perry was very informative and willing to help, his guys took care of me in just a few hours. Reasonable pricing that you won’t find at a dealership. Absolutely recommend.
Hands down Perry Automotive is the place to go if your vehicle requires repair or a tuneup. They are conscientious about saving their customers money but they dont skimp on quality. Domestic or import they are excellent at diagnosing and repairing your vehicle. Excellent customer service. My sons car sounds better after Perrys repaired it than it did when he bought it.
Ken and his top fight team take care of my car, and all the vehicles from my small business. They do well to provide me with good repair service and great communication.
I took my car into Perrys for a checkup. They changed the oil also.They found a thorn in the drivers side front tire. Was unable to remove because it was in the tire wall, with a slow leak. I took the car to where I purchased a new set of tires 2 years ago. They were still under warranty. A new tire cost me just $25.00. Thanks Perrys for your thoroughness.
Great place. We have our oil changed here. The last time, they pointed out that we still had 2000 miles to go, we were looking at the wrong sticker. I appreciate their honesty.
Great experience with this company. My car was ready when they promised and they were very good in communicating with me about what was going on. They go above and beyond!
Have been using them for some years now and am always appreciative of their professional approach and friendly service. They are NOT a cut-rate, shade tree operation so dont come in with that expectation. The work is done right and they stand behind it. Ill continue to use and recommend them for the foreseeable future.
They greated me with a smile and were friendly. They got on the problem with my truck and before I knew it they were done I would recommend them they are very Knowledgeable. I appreciate yall very much.
Perry Automotive and the fabulous team were so helpful when our engine seized while traveling through Abilene. They were thoughtful, helpful and got us back on the road in record time while keeping our safety at the front of their concerns. I would highly recommend!
Our 2008 Acura TL had an engine light come on. It had not occurred in the past. Perrys was unavailable so we took it to another facility to have the engine light evaluated. Diagnostics were run and the resulting repairs and labor sum was +$3500. Some of the recommended repairs had been done 14 months prior at Perrys. There were no obvious changes happening that would usually occur with the assessed problems. I waited and took the car back to Perrys to have them reassess the car. In between evaluations, the engine light did not come back on. Perrys performed the diagnostics, no indicators came up, and they repaired a small situation in the engine with no charge. That evaluation was done Monday and the light still has not come back on. Thankful for the generous and professional care we received.
Love this business!!! Engine light came on. Called the next morning, dropped my vehicle off at noon and had it back at 5 pm. Radiator, water pump and belt replaced and running great now. Kept me informed on every step that needed done. Highly recommend for any problems with your vehicle!!! They care!!!
Extremely great service! Fixed the CV joint on our Camry quickly and did an excellent job! Thank you Mr. Perry, Kevin and the rest of the crew y’all are awesome!
The team here is amazing! I was visiting from out of state, and the day before I had to drive home (a holiday) my brakes started grinding. Next morning.. After being told by another shop that they had appointments most of the day so it would take all day to get my brakes done, I went to Perry. Although Perry also had appointments, they squeezed me in first thing so that I could hit the road. I can’t thank them enough for helping me out!
Perrys Automotive and their amazing dedicated team came together and replaced our seized engine in record time! We were traveling and needed to get back on the road and they went above and beyond to make that happen keeping our safety at the heart of their focus. They were courteous, clear and trustworthy in their communications and work. They are our heros, thank you for all you did!
10 out of 5 stars!! Everyone here is kind courteous and professional! The communicate with genuine sincerity and take good care of their customers and your vehicle! Perrys Auto is the Best!!
Fast, friendly, professional, and fair with price. One of the best locally owned shops in Abilene.
5 star in all-around service!! Thank you for all that you have done! Honest, courteous, and you know cars!!
I could not be more pleased with this place, and I highly recommend it. I wound up here almost at random, and Im glad I did. They quoted me less than half of what I thought it would be, and charged even less in the end. They were all extremely polite and friendly, and they did what I thought would take a day or more in about 2 hours. (Expectations were based on a similar issue in a different car, at a different place.) I will be using them for all of my future auto care needs.
I’ve used Perry’s for lots of issues with my vehicles they always provide me with fair pricing and quick service. They keep me informed of my repairs
Mr Perry and his team are honest and kind. Thank you for helping me get my car in tip top shape.
The folks at Perry Automotive are the kind of folks we all need in our lives, perhaps, especially the mechanics in our lives. They are honest, upfront, and reliable. During my visit, I was given regular updates concerning the progress on my vehicle, and told immediately and before a part was in need of replacement. I will be visiting Perry Automotive again. I hope you do, too.
Even during these difficult times I could not have asked for better service. I have taken my truck in for inspection. Almost immediately it was taken in and looked at. Will it needed a windshield wiper blade. $10 maybe $20 for one I thought? To my surprise I was only $6.00 I dont think I could have gotten a very good quality blade like this at an auto parts it a big box store for that! Honest a great repair shop! If I could do 6 ****** stars I would!
Ive used Perry Automotive numerous times over the years with two different vehicles. Everytime Ken and his team have done great quality work on my vehicles and in a timely manor. They will always give you a few different options with parts to help work with in your budget.
I was recently passing through Abilene, stopped for gas, and noticed a broken weld on an exhaust hanger. I was probably safe to keep driving, but this meant that only one hanger was supporting the entire drivers side of the exhaust. A quick internet search turned up an exhaust shop not far away. They couldnt get to me, but recommended Perry (figured that was a good sign). Perry got me in right away. Not only did they fix the broken weld, they reinforced the other welds and tightened the bolts on the exhaust system (without me even asking). I was worried about the tips not being even after the repair, but I think they hang even better than before. My total was just under $60, which is more than fair (would have cost twice that at home). Once finished, the owner and I even chatted for a few minutes. Based on my great experience, Id easily recommend them.
I always feel like Ive received good, honest service from Ken Perry. He and everyone Ive worked with is polite, fair and I trust them more than any shop used in the past.
Very nice folks. I went for an inspection. I was in and out in 10 minutes.
Read reviews to decide where to have my truck fixed. So many rave reviews, I had to go talk to them. Mr. Perry was everything the others said he was, and more. Ill be taking my truck in Tuesday morning.
Very friendly, quick, professional service. I would highly recommend the guys here for all of your automotive needs. Weve been doing business here for years and will continue as long as possible. Youd be smart to do the same. I really like how they tell what the issue is and what it will take to repair and wait for you to approve. They also dont try to upsell you parts and services you really dont need at the time.
The guys at Perry automotive are the best! They have taken care of our truck and SUV for many years! They do awesome work and stand behind what they do...they know what time to bring your vehicles in and send out reminder notices in the mail...
Appreciated the helpful and transparent information given to me about some issues with my car as well as the kindness of the employees during routine oil change and tire balance/rotation. Peace of mind and supporting a local business. Recommended to me by the mayor, and I gladly pass that recommendation on to you!
Very honest and knowledgeable.... master certified techs with techs , with the down home feeling you will be treated fair ..
Went by to get inspection. Preston said need newer wiper blades. Mine worked, but he said need newer ones. I went to by newer ones, put them on, came back, Preston said (at 11:55 am) sorry, we take lunch from 12 to 1:00, come back later.Hey Preston, I will be back NEVER. Have a great Day! 😁
Ken and his crew went above and beyond for myself and a friend stuck on the road after hitting a metal object! The bill was less than $200, but you would have thought they were helping out royalty!These guys are honest, hard working and go the extra mile! Thank you Ken, we appreciate you making it a great Christmas in Savannah!
Very good group of honest guys working here. They did a wonderful job helping me with a wheel alignment. These guys will not steer you in the wrong direction. Give them a visit and find out for yourself. I will come back for other auto needs. Thanks Mr Perry !!
A BIG Thank you for the guys at Perrys. We had car trouble on our way to Odessa, they were recomended to us. So we limped over there and they got us fixed up and back on the road in a little over and hour. They were so kind and explained everything to us. They told us to use BGs 44K, to prevent the problem we had. Totally honest and above board. We highly recommend this shop, they will TREAT YOU RIGHT! Thanks again
Better than any service ive ever had in dallas. perry and his staff go the extra-mile in their work, are very courteous, and tell you every detail about what may be going on with your car. so glad i came to this shop!
Needed inspection sticker on car transfer from Dallas to abilene. These people are very professional and up to date on n Texas laws. They filled out ALL FORMS needed at Taylor County Courthouse I got my tags on first visit. recommend for all repair work treated fairly and friendly Really ten stars. Give them a try.Harold Carter
My car started giving me brake warnings while visiting Abilene from Indiana. I was really worried about being able to get home, but Ken was wonderful and got the problem diagnosed and fixed in time for me to enjoy the rest of my vacation stress-free. Thank you Perry Auto!
They quoted me a price for 2 hrs. of labor on a repair. They did the work in 1 hr. and cut my bill in half. Very honest and professional.
Very pleasant experience. The lady that took my information was very nice and the man that inspected my truck was very professional
You will not find auto repair folks more honest and open than Ken Perry. No double talk or parts you dont need. Just good honest work at fair prices.
I am from out of town, visiting family, had a fan motor that stopped working. Called Perrys on Monday, they got me in same day, and I had the car back that afternoon. They were friendly and responsive and if I lived here, Id take all my vehicles to them like my dad does. :)
Where do I start? Let me start by saying, I am pretty good a repairing cars. But my daughters car was in Abilene. She is a student at ACU. And I was in Mesquite. When her car started throwing the check engine light, I pretty much knew what the problem was because of the symptoms. I had her go to Autozone to have them pull a code to verify. The code verified my suspicions and narrowed it down to the spark plug, wire or coil on the second cylinder. The wires and plugs are relatively new, so I pretty much figured the coils were going bad. Too bad I wasnt there to fix it. Parts should have only been $45...I had her take it to Perry Automotive and told Mr. Perry what I have narrowed it down to. Once he had verified my diagnosis, he STILL charges me a diagnosis fee of $90. The hourly labor I have no problem with. They pretty much go by the book... But heres the kicker! The parts (which they got from Oriellys Auto Parts) they DOUBLED the over the counter price!All in all, what I could have fixed for $45 and an hour of my time, wound up costing me over $300.My daughter has warned her ACU friends to STAY AWAY from this place
Excellent customer service, I will use them for all my automotive needs. I went in last minute for an inspection, they got right on it and got me right out.
My phone is goin crazy and only giving 1 star!!! I GIVE THEM 10!!! THEY ARE WONDERFUL!! FAST EFFICIENT AND PROFESSIONAL!!! VERY REASONABLE PRICES!!!!
Friendly and professional! Went in for just a tire repair and they got me in and out fast.
Perry automotive is very good. This is the only place I will have work done on my car. The owner is a Christian and very nice and affordable.
Great and Honest People!
Stopped in on the fly to get a tire patched. The service was fast, friendly and everyone was pleasant and helpful. I will use them again.
The employee was very friendly, the guy cared about what we wanted done. They did a awesome job.
The place I typically use for inspections was closed so I stopped by here. Service was quick friendly and efficient. Definitely will be back.
I took my honey truck in to Perrys automotive n he was wondeerful with the job I recommend him for your needs on your vehicle,thank you Perry
The customer service is outstanding. Their quality of work makes them my go to place!!!!!
Kind and friendly service! They try to find whats wrong and dont beat around the bush making you pay extra for thing that might be broken.
Been using them for years, always great service, never a problem highly recommend them
They did a good job. Thanks! Oerrh Automotive.
Perry Automotive has been working on my dads 89 Ford pickup for a few years now sometimes they have to scrounge but theyve always been able to keep it running theyre not cheap but theyre fair and theyre good
He will alway be polite if you need help or be polite if you don’t need help any bad reviews are rong great place 10/10 🤩🤩👍👍👍
Called in to ask about a brake pad change and he insisted on having my rotors changed and when I clarified just brake pads he said Well not me. Bye. And hung up.
Always a great experience. They are really nice and do a great job.
Great mechanic tune up and oil change in just a few hours. Reasonably priced too.
I had a small problem as I was leaving on a trip and they fixed it for me quickly and with a smile. Thanks for your help!!
Very nice sales person...not pushy at all...respectable! He listened to us, and we told him well be back!
Great people, they make good on promises
The people are always nice! It was fast too!
They are always so knowledgeable, friendly and trust worthy. The work they do is awesome.
Friendly, honest people who treated me like a friend, and not just a customer. Would reccomend them in a heartbeat!
Im a repeat customer at Perry Automotive and I will continue to use them for all my vehicle maintenance. Thank you to Mr. Perry and his staff.
Amazing customer service all around!
Great place nice and friendly employees.
A great place to get your vehicle repairedhonest knowledgeable and all around good people
Super friendly service. Got me right inI will go back for future service.
Great folks excellent service can fix anything. I highly reccomend perry aitomotive
Fast, friendly, efficient, reasonably priced, and it smelled good too.
Got a quote on replacing 1 wheel bearing hub 541.00 I got another mechanic to do both sides for 380.00.
Honest mechanic that knows what he’s doing, and he treated me like a friend instead of a customer.
Very minimal Down time on repairs. Very up to date diagnostic equipment .... Employees are polite & friendly
Very nice people. Great job replacing the brakes
Excellent service. Good place
Very attentive and knowledgeable. Hard to find shops like this one anymore.
Kind and very nice treat you with respect honest and God Loving people
Very fast and polite. Definitely recommend.
They are very kind, reasonably priced, and quick.
Quick service at a reasonable price.
Great customer service! Very friendly staff !
Great service. Extremely helpful staff.
Very nice, honest people.
Always ready to help out! Reasonable!
Friendly and polite service... By the book inspections!!
Always good to us. Honest and works hard.
Great repair .shop on point with inspection
Good honest people. Fast and efficient.
Great staff & Severice 😊
Fast,convenient and professional!
Awesome folks here
They did a great job
Very knowledgeable and wanting to help solve the problem.
Very trust worthy place.
Trustworthy and genuinely helpful mechanic.
Great service and people
Great customer service.
Good knowledge of what you need
Always courteous and professional.
Good shop
Inspection and Grease drive shaft.
Honest people.
Helped out alot
Great service
Okay
Pick up truck
Very good job