The Team they provided were very professional and personable! They were detailed in explaining everything to me and didn’t leave a mess!! That’s very important to me! I even asked the guys to not wear their shoes ion my new carpet and they happily accommodated! Would give them 10 stars if I could !!
Outstanding service, even on a Saturday! And, fairly priced!! I found Aiden to be very capable as my AC tech and I wouldn’t hesitate to call on him again. The Hall AC team came through for me once again on a 100+ day. I would always call Hall AC first!
Hall installed a 5-ton system for us back in 2022. A sensor on the condenser failed, I sent John a pic of the error info and they were out the next day with the part (had to be ordered and was under warranty). I couldnt ask for faster service than that. If you want old school west Texas honesty and customer service, call these guys.
Very knowledgeable and courteous service technician. Michael was very patient and answered all my questions. Will never call anyone but Hall AC.
Told an older lady it was plumbing issue on an AC less than a year old when it was misaligned valve an clogged condensation line. Plumber found all that problems and fixed but they should have. Poor service had been leaking on studs for long time and plumbing is in the foundation not attic.
I have done business with Hall air conditioning for close to 30 years. They are the most honest and professional folks in town. My compliments to my latest technician Aiden. Very professional and knowledgeable. Ken and John run a great organization. Many thanks.
Ive used Hall AC for a variety of things, from total install of system in a house that had no central heat/ac to repairing thru-window units in my personal shop. Each time, the sales person (John) and the techs (especially Mike) were consummate professionals and easy to work with. My last contact with Hall allowed me to sign up for a yearly maintenance plan which met my needs better than the plan I had with the previous company who serviced my ac unit. I highly recommend Hall AC for your HVAC needs. Great service and good people.
James Salina’s from Hall Air Conditioning did a fabulous job for us. He was professional, thorough, fair, and to the point. He even came out on his day off to finish the job because he didn’t want us waiting for A/C. I would give him more than five stars if I could! Highly recommend!
Hall AC carries the quality equipment, they communicated really good, installed a new system in one day, and did everything they said they were going to! I would definitely use them again, as a matter of fact I have already called them back out to blow insulation in the attic and bring it up to code! My house is cold, even in this Texas heat! Thank You Hall AC!
Michael was awesome. He was very thorough and explained what he was doing as he performed our maintenance service. In a world where everyone is so busy, he made us feel like we were his only costumers for the day. Thanks Michael and thank you Hall HVAC for the great service you provide for us
At least five different teams of two (on different dates) worked on my total-home remodel: Hall installed attic insulation, relocated HVAC unit/condenser, and installed all new ductwork (including exhaust fan ducts) and vent covers. Theyve since had to return twice for a reported blown fuse ... and when the A/C was not cooling now in warmer temps, I finally called another company: second company discovered system had NO refrigerant and both valve cores were nearly disconnected with no caps. System is cooling now that its been properly installed by another company; unfortunately, I cannot recommend Hall A/C.
6th year with Hall keeping us ready to keep it cool! They get our units ready for the hot days of summer in the laundry business! Wash This Way loves the friendly kind service! Hall goes 💯 every job!
I recently had some serious struggles with my HVAC unit (condenser and furnace) that I struggled with remedying myself. After days of turmoil, I contacted John at Hall Air Conditioning who was able to help within a very short amount of time. His teammates, Michael and James arrived promptly and were very knowledgeable. It took them one day to remediate my previous mistakes and to make improvements over previous installers.Price seemed to be fair as well. Thank you for your help, Hall Air Conditioning!
We came home from being out of town late Sunday night to find our ceiling dripping water from the AC unit upstairs. We called Monday morning and Michael came out in the early afternoon that day and fixed all of our issues. He was very thorough and detailed about the issues we had.He also went above and beyond to make sure that the issues were fixed and took the time to explain how we could avoid these same issues in the future. I appreciate all the help from Hall air conditioning and Michael. I will definitely be calling them first if I ever have issues again. HIGHLY recommend.
Was so excited to get same day service. When you don’t have air in the summer can be a nightmare with the weekend coming. Called at 8 am and had the most helpful and knowledgeable guy come.
Michael was awesome! He got us scheduled quickly and was at our house within 24hrs. Assessed our HVAC system, found the issue and repaired it asap! We have used other AC companies and Hall AC is by far THE BEST in Abilene!! Professional, great work ethic, excellent communication throughout the repair process, and affordable pricing, even for our emergency request. We are so grateful!!
The young man, Michael, did a very good job! He did all the checks and was very thorough! We would be happy to have him come back to take care of any heating/AC issues that we have come up.
I have used Hall Air for my residence and business air conditioning needs for many years. Recently, I had them install a split unit in my garage. Ken, John, and their team are fantastic. The pricing, service, and just overall experience has always been first rate. I would never work with any other A/C company. If you want hassle free, professional, and prompt service- this is the place to go.
Michael at Hall Air Conditioning did an excellent job during our maintenance tune up call. We mentioned we were having issues with the motor and during his inspection was able to troubleshoot the issue and even had the spare part on the truck.
Cant say enough good things about Hall Air Conditioning. Came out and checked the HVAC before the cold spell and found a bad capacitor. Replace it and the filter and it worked great thru the extreme cold. Thank you very much for your service. It has always been exceptional.
My A/C unit is under warranty, so I just had to pay for a service call to have my condensers capacitor replaced. The capacitor probably cost $20 at the most. The service call cost $120 and it took him all of 10 minutes. The service person was exceptional, BUT charging $120 for 10 minutes is outrageous.
Everything from the first phone call until the unit was fixed, was above and beyond. The office staff was kind even though I had to cancel twice. They had same day appointments. The technician that came out was honest and knowledgeable. Will use Hall every time.
They will work with to get what you need. Very friendly
Great experience. Thank you John for care you put into this project. We will be using Hall again!
I’m a 76 year old and we called Hall air conditioning company when our air conditioner went out. They helped us immediately and solved the problem. Best service and outstanding response. The outside weather will be 108 today. Excellent company and John helped us. Highly recommend. Blessings to this company🙏🏼🙏🏼🙏🏼
I called their office about a problem with a central heat/air system and 2 minutes later a tech called me back on his way. From first phone call to arriving was under 30 minutes! The tech diagnosed the problem in a matter of minutes and it turns out all it needed was a reset-- no parts or any other work. I dont know how anyone could ask for more than that.After dealing with Hall on a couple of houses, I trust them to be honest and reasonable and will continue to call Hall in the future.
Technician who came to service my AC unit was friendly and very informative as to what was wrong. Hall’s sent a technician promptly and I thank Nancy and Michael for their help.
Randy the service tech was extremely rude and grumpy when he arrived at my house and mumbled and grumbled the entire time he was there. Insulted my intelligence on what I had tried to fix before he got there and was downright rude and unpleasant to be around. He acted as if I was inconvenienceing him by needing my ac system worked on. This wasnt an emergency call either, I had scheduled it almost a week in advance. I would never advise anyone to use Hall in the future. If Randy ever showed up at my house again to fix my issues, Id just be hot and uncomfortable before dealing with his rude and unpleasant attitude again. He was probably the least professional tech Ive had the misfortune of dealing with. And the service charges were astronomical as well. Terrible tech and insane charges for service. Do not recommend at all
AC broke down on Saturday of course. New in town so asked neighbor, Hall was recommended. Made a call and less than 30min got call back, figured more questions. No! They were on the way. Fixed it and showed me a few preventative I could do. Fantastic work!!
Absolutely the best experience Ive had with any company Ive had work on my home. The technician, Zeke, was a very professional individual who showed up on time after giving me a courtesy call to let me know he was on his way. He was very effective in figuring out the issue with my central heating and cooling unit which was caused by another local company. If I ever need any future maintenance on my unit I will definitely be contacting them again.
Hall Air Conditioning always provides us with fast and professional service, they work together to get us back up and working as soon as possible.
Their tech. quickly and accurately diagnosed our A/C problem. Fixed it within one hour! They were able to service the same day I called. Excellent service!
Michael, our technician, arrived right on time. He was courteous and personable, and performed the requested service in a professional manner... Definitely an asset to the Hall team!
Hall Air Conditioning has quality folks on their team. It was time for the seasonal check up and filter change. Ryan called when he was headed my way and performed the check on my equipment and replaced the filter. I trust my H/AC to Hall.
Came home Friday and noticed our ceiling was leaking. Went up to the attic to find our attic unit had water everywhere the pan over flowed and poured onto and through ceiling. Called Hall and they were out within the hour. James, our tech, was super friendly and professional. He found that a piece of the drainage PVC was cracked, so all the drainage was leaked through and soaked the attic, so he replaced it. He ended up giving me his number in case there were further issues and he was going to come back the following Tuesday to install another piece he didnt have at the time. Noticed Saturday the whole unit was off. The wet switch tripped and shut the system completely off and the pan was full of water. I cleaned out the pan and dried the wet switch, took all day and finally 1130 Saturday night the unit finally kicked back on. Sunday was fine until we woke up and noticed the unit off again. Called James and he advised me to dry the wet switch and leave it out of the pan and then get the excess water out and he would look at it Tuesday when he came out again. He didnt want to have to charge me the after hours rates being it was holidays and after hours. Woke up this morning, Monday, and noticed the unit off again. Went to the attic and noticed water outside the pan again and luckily the towels I left up there soaked most of it. Dried the wet switch and turned the unit back on. 1130 this morning same thing, wet switch. 1445 same thing, and then 1600 again. I figured the drainage line had to be clogged or we had a leak in the system somewhere. However after I reset everything at 1600, our thermostat failed to turn back on. I reluctantly called James again for like the 4th time this weekend and he was dumbfounded at everything. He didnt want to have to charge me the after hours rates, but I had no choice. He was out here within the hour. He replaced the thermostat as it was dead and then he went back into the attic and cleared out our main drainage lines again. When it blew them out it looked like cooked oatmeal came out. He reassured us that should have taken care of the issue and that there shouldnt be anymore excess water in that pan. 3 hours later after the drainage was fixed, happy to report that there has been no excess water in that pan as I have gone up and checked about every hour. James was more than professional, respectful, helpful and courteous and I repeatedly apologized that he came out today because I didnt want to ruin his weekend. He reassured that it was no issue and that he is glad he was able to help as much as he could and get our situations resolved. I highly recommend Hall Air Conditioning to anyone above every other company in town as none of them would send a tech out until Tuesday ot Wednesday. Hall customer service is top notch, their techs are knowledgeable and helpful and very courteous and respectful. I cannot thank James and Hall AC enough for their help. They are true professionals in every aspect!
Of course it’s a holiday weekend with family in so our upstairs thermostat goes on the blink. After following several tips without success Hall sent someone out immediately. The problem was analyzed & fixed within 15 minutes. Hall to the rescue once again! We wouldn’t use anyone else!
Cant say enough good things about my experience with Hall. Joseph came and took care of me. First, he came when they said he would come and called me beforehand to let me know he was on his way. I appreciate this because my schedule is very busy. So few companies are actual punctual and do the little things right. He did.He was very thorough in his inspection and was able to find the problem that another A/C company in town was not able to find. I thought I was going to need to replace the unit but Joseph saved the day. He was clear in his communication, professional, and did the job with excellence. I would suggest making Hall your first call if you have an AC issue. Joseph represented the company extremely well and I will use them again for all of my future needs.
We called at dusk on a Friday evening, he came right away and had our AC working in just a short time. He was professional, courteous, and quick. Thanks once again Hall for being there.
Top Notch Installation! Professional, Courteous and Friendly! I highly recommend Hall Air Conditioning!
My air conditioner went out in the middle of summer. I called Hall and spoke with John. They were great they brought in air units for us to help till they could start work. The workers that came to my house, Nate, Chris, Tyler and Jess were so professional and nice. I recommend Hall to anyone who needs this service. They work with you and your budget and that was so helpful. I am almost certain I drove John crazy and he was always professional when I talked to him.
Very fast, professional, and outstanding customer service. Will definitely use them again moving forward!
I called Hall Air-conditioning because I was referred to them. They showed up when they were expected. I called them for an inspection of my HVAC to see why my ac was constantly running. Randy showed up and I showed him the closet and told him where the outside unit was. The unit in the closet was not inspected not even the front cover was taken off. He proceeded to go outside and check the freon levels (I knew after the fact). He went to his truck and grabbed a green canister and then proceeded to fill my a/c with freon. He didnt tell me until after he showed me the $444 bill that the freon was $125/pound. When I clearly stated that I wanted to see what was wrong with it, not to fill it with freon. I told him all I wanted was a diagnosis, he just stared at me. I still paid the bill but was not happy. The customer should know the price before any time service is performed. Do not recommend
We called at 8 am today for service and we were second in the queue for today! Zeke the technician came out, diagnosed and repaired the problem in 30 minutes! Highly recommend this company!
Zeke Came out at 5AM to fix our AC and was a life saver. We will be using Hall for all of our AC needs.Thanks again Zeke.Had to call again a year later as the motor had gone out for the outside unit. Joseph S was excellent and very helpful, got us back up and running very quickly!
Wonderful experience! Joseph was respectful and well educated. He answered all of my questions and gave me great advice on how to help ensure my system is running top notch. I highly recommend them!
Complete replacement of heating and a/c units done with a few days. Minor scratches on wall when getting equipment into the attic, but promptly repaired by a professional sub-contractor. Highly recommend.
We had Hall install a new heating and cooling system this summer. Recently, the thermostat went out and Hall sent a technician out immediately to replace it at no charge (of course). They charge a fair price and service their product. I highly recommend them!
Michael with Hall AC was on time, very professional, and quick at diagnosing and solving my air conditioning problems. Highly recommend Hall AC and will use them in the future!
John, Zeke, and company offer excellent service with a smile. They truly know how to take care of their customers through the top notch care they provide. I would highly recommend Hall AC for all of your heating and cooling needs!
Joseph Stokes did a great job. He was honest and up front with my AC issues. He walked me through all the possible avenues. He worked with urgency to minimize my costs. Thank you Hall AC and Joseph for your hard work
Hall Air Conditioning is very prompt, affordable and honest. I would highly recommend them to anyone!
So I called Tara on 3/12/2020 and told her I had an A/C problem, not cooling, just let me know when they can come out to check it. Just a few minutes later they called and set it up for first thing the next day. Joseph Stokes came out, diagnosed the problem, and had it fixed in short order. He kept me informed all the way and let me know when the job was done. I have been with Hall A/C for almost 12 years and they are always prompt and fair on their pricing, and do the job right the first time.
Have always depended on the fine folks at Hall A/C for my needs. They are fast, efficient, fair pricing. The only folks I will ever deal with!
Ill never use any other A/C company. This is the second time yall saved our bacon. Michael was GREAT!David and Terri Watkins
I experience timely and good customer service. Im quite pleased with the good check up of my system!
Fast, super friendly and very professional. They answered every question/concern I had and made sure everything was done right. They had the best price out of all my estimates and I couldnt be more satisfied with the quality of work and the amazing people! Definitely recommend!
Asked for an inspection on my unit, the service tech that showed turned the AC to 70 and then hosed off my unit and added refrigerant to the unit without talking to my husband about it first. I dont really mind it as my unit is working better now but I was also informed that was not the way it was supposed to happen. But over all it was great.
Our AC stopped working on Saturday and Joseph came by on Sunday. He discovered that the problem was electrical which he was not qualified to repair. He was able to make a temporary fix with an extension cord until the electrician could come and repair the problem. We had AC for the remainder of the weekend. Thanks Hall Air Conditioning!
Air conditioner was not blowing cold air outside unit not working checked circuit breaker still not working called Hall 7:30 evening said be about hour he would call before coming he called 20 minutes he was here needed two parts which he had on truck got it fixed quickly very nice guy Always good service with Hall
Hall is my go-to for any heating and A/C problems. They are prompt and their office staff are terrific. I have used Hall for several years now for my home and other properties. I am always pleased with their work.
Heating issue was diagnosed and serviced quickly. Our system is older and the tech explained what was causing the issues. Same day service. Highly recommend Hall Air Conditioning.
We highly recommend Hall Air Conditioning - our Tech is always very kind, efficient, very knowledgeable - shows me things to check on, and gets the job done! We have used Hall A/C for years, and will continue to do so!
Capacitor went out overnight. Tech was here by 1pm. Quick diagnosis and fix. Once again, very pleased with Hall A/C!
Joseph Stokes was outstanding. Explained in detail what he did during the service. He also explained the Hall AC service plan. He showed us the possible savings of the program. We will sign up prior to the net service. Thanks Joseph
Tech came out and charge the system. He said I had a leak,but his detector wasnt charged up so he would come back. I paid for the service. He never showed back up. Now I have to find someone else to fix it.
They are very fast and friendly here !! The man they sent out was very friendly didnt complain because our unit is so old !! We used another ac company and the guy they sent out complained alot to me because our unit is very old !! If we could afford a new unit we would by one but Halls is a Great Ac company to use and when we buy a new one it will be from Halls for sure !!
Very professional people with excellent products, we purchased 2 Carrier Heat Pumps set up for dual fuel from them along with a maintenance program.
John and the crew at Hall Air Conditioning have been providing me with great service for my houses. I encourage anyone and everyone to give them a call. Thanks Guys! Great Work!
Always respond quickly. Very professional. They are pricey but always come within 24 hours. Bugs me that you cannot get anyone to answer the phone from 12-1 PM.
10/10 recommend John Ramirez!!! He came to my house 3 times to fix the problem!!! He was very professional and on time. Give this man a raise!!!!
These guys really know what they are doing. They offer the latest in technology and are well trained. The last HVAC system they put in for me has a gem killing add on unit that will keep my employees healthy. They are experts in hard ducting. They are neat, professional, and in time and budget.
Great and fast service!! Terah was very accommodating and provided a very speedy service. John was very professional and knowledgeable. Highly recommend!
Fantastic service every time!Highly recommend them for anyone needing any AC problem.Always can count on Hall AC
Was on time. Professional. Explained what the issue was and what he needed to do to correct it. Very efficient.
We appreciate the service and responsiveness of Hall Air Conditioning. They do great work and are great to work with.
I am very happy with the service from Hall..I recommend 100% very professional and if you are not entirely satisfied with something, they will work with you until you are 100% satisfied
Excellent service. Professional and courteous techs. Reliable scheduling.
Extremely responsive! They diagnose the system accurately and do not to upsell unnecessary services or products. I trust them with my clients.
Excellent service with a smile. They always do a good job for us.
These guys did a great job! They were professional, courteous, and fast. Everything worked great when they were done.
Hall Air Conditioning always does a prompt and thorough job. They show up when they say they’ll be there. Thanks for another job well done!
I am very pleased with the installation. John and crew were professional and efficient.
Hall airconditioming always and consistently does a great job for years now! When customer service is an all time low these folks excel!
Hall AC was the ONLY choice for our family. Problem free installation, professional employees. And the price was budget friendly. Awesome
Joseph arrived ontime, researched & resolved my problem in less than 20 minutes. I will recommend HALL A/C to all my friends.
Awesome prompt service. Installed complete hvac system heating and cooling in 3 days. Technician kept clean work area and were professional
Hall always is quick and takes care of our needs.
Always a pleasure with Hall AC. They havent failed me 6+ years. I use them for home and commercial service and installation.
They do a great job for arrow ford .Great customer service!!!!
John did a excellent job in changing out my thermostat It was quick and reasonable
Hall answered my service call promptly, diagnosed and addressed the problem and had it done within the hour.
Very friendly and did a good job on the repairs.
Always great service with Halls. Quick response and looked out for my needs. Thank you for great service.
Joseph came out, diagnosed the problem, motor replaced. Quick, professional, pleasant. I would use this company again
Had new AC done by Halls in the past and called today for duct repairs and was greeted with we dont do underhome duct repairs, but they sure will take your money for insurance claims 🙄 ONLY IN ABILENE, TEXAS
Technician was able to handle the problem quickly and was courteous and respectful.
This is the second time we have used Hall and we will continue to use them! Great service!
Hello John and Ken everything went great. Could not ask for better service. Thank you so much.
Polite informative AC technicians who promptly perform the companys services.
We use Hall for our commercial property in Abilene and they do a great job! Thanks!
Service tech diagnosed the problem in minutes and had the part on hand. Repair and maintenance check of the a/c unit within the hour.
Fast service, very polite and personable, reasonable price
The best in Abilene Hall A/C
Hall air conditioning is very Professional. They show up when they say they will. Very honest!
Professional. Quick. Same day. FairI appreciate the service and would recommend
Great service! Replaced our ac system. they did an excellent job!
They came and had my issue fixed in an hour!!! Awesome service!!
Super responsive and quick service saved the day when AC went out on a weekend with triple digits!
They do a good job , we’re very satisfied
I accidentally called Techincan and then I called the office. Neither the technician nor the front desk receptionist are pleasant. I was a returning customer.
Service was completed in a professional and timely manner. Very pleased.
It was a prompt and detailed service with Michael answering all our queries.
The team was quick to respond and fast to the job. Would recommend over and over!
I use them for both home and business. They are prompt and always friendly customer service.
Hall A/C is awesome as usual. Best A/C company in Abilene by far !
Michael was Professional, friendly and provide quality service
The only reason was lack of supply. They were not able to promise a near start date on the replacement.
Great friendly service as always.
Prompt, friendly, knowledgeable young man who was pleasant and efficient. Thank you.
Excellent service! Senior citizens are recognized! A Christian owned business!
Michael was courteous and friendly.
Great work, and the technician came right away!
Very professional and quick. My house is colder than ever.
John was very professional and helpful!!
Always good quality care, professional, and on time.
Expect the best service! Always above and beyond
They do a great job, highly recommended
Did a professional job. Thanks for the hard words.
Hall was quick to respond and handle the issue.
Always great service!5 Stars!!
Thank you for the timely service!
Professionals reasonable prices fast
I highly recommend Hall Air Conditioning.
Great service !!!!
Got it done fast!
Excellent customer service!!!!
The house is cool again.
Great job!
Quick and thorough
Perfect!
Good service
Great job!
Great service
Great service.