Superior did an amazing job of helping us out over the weekend when a pipe burst outside and flooded our property. They were quick to come out, fixed the problem, and were affordable. They did a great job of communicating and keeping us in the loop of when to expect the technician, and when the job would be completed. I would highly recommend them for anyone in need of plumbing services.
I called early in the morning on a snow day and with no hesitation they were at my house within an hour ! Had my Heat fixed at a fair price ! I will definitely be using them for ALL my HVAC needs ! Thank you and your team for your help today !
Zach Heiliger was my technician. I’m selling my home and the inspector said my heat pump wasn’t working properly. He came out and tested the heat pump same day! Excellent customer service!
Contacted Superior A/C the morning of the repair. I was scheduled for the evening. They were running late due to their schedule, but it was communicated to me. Garrett, the technician, arrived and was very respectful, and knowledgeable. He fixed the issue with my unit, checked the Freon and determined it was good, and was done in a short time. The price was fair and I appreciate the honestly when the Freon was checked. Definitely recommend Superior and their staff. Thus was my second time using them. I’ll definitely look to them for further needs, and recommend them to others.
Superior AC & Heat is amazing! We were having issues with our AC unit keeping the house cool. I called and was scheduled for a same day appointment. Zach came at the beginning of the allotted time window, was EXTREMELY friendly, professional and efficient. He explained everything in detail to make sure I understood what was going on, and had everything fixed before I even realized he had started repairs! I couldn’t be happier with the service and highly recommend them. Thank you Zach, and Superior AC & Heat!
Called around 3pm on Saturday and Zach came out Sunday morning. He was professional and very knowledgeable. He was able to quickly diagnose the problem and fix it quickly. Definitely calling this company again when I have AC issues in the future.
I cannot rave enough about the amazing service we received from Zach at Superior AC&Heat. Our AC went out sometime today, and by the time we got home our house was 89 degrees. Zach came out tonight, walked us through what repair needed to be done, and completed it quickly. If you need an AC or heating repair person- call them! If you don’t need an AC or heating repair person right now, take down their number for when they do!
Superior is truly superior! The best service available in the state. Came out same day and treated me like family 5 out of 5
I has a “stopped” garbage disposal. Superior was quick to respond in a very short time. $125 service call. Fine. Plumber came quickly, removed the unit, cleaned it of debris, said it did not work and needed to be replaced. He would get one at Home Depot for $800. I said it was too much, he brought the price down to $600. Still too much but I needed to go to work and said fine. Cost is now $725. He left to pick one up, I plugged in the one that he said didn’t work, but shockingly, it did. He returned, I explained that it still worked, he reinstalled it. Final cost, $376.00. I should have been a plumber. I like the company but this was a bit questionable.
Our A/C went out on a Friday night with 5 kids in the house. Superior was out the next morning to diagnose the problem, and had the entire unit replaced the same day. We appreciate their hard work so much!
I would like to thank James and Superior AC & Heat for their quick response getting our AC up and running. Woke up to find our temp was 80 degrees in the house on a Saturday morning. The dispatcher was quick to respond to our needs, as my wife had just got out of the hospital the day before. She was able to send James out in just a few hours and texted to let us know his arrive time along with his picture. James was absolutely one of the best. Was able to diagnose the problem in just a few minutes, and gave us the cost of the repair, left, and returned with the part needed and had us up and running in no time. James went above and beyond, and resecured my blower motor that had pulled out from its mounting. Ill be putting Superior AC & Heat in my contacts, now and wont hesitate to use them for all my future AC needs.
Our HVAC went out on a Saturday. I did some research and decided to give Superior AC & Heat a call. The receptionist was extremely friendly, listened to my worries, and immediately scheduled a diagnostic visit. Zach came out to check the system inside and outside. He was extremely knowledgeable, answered all of our questions and offered us a few options. When he left we received the quotes almost immediately. We then made our decision with a quick touch of a button. Services were scheduled that Monday. Juan and another specialist came out and installed the new unit. They were professional, and detail oriented. I cant tell you enough about how impressed I am by the professionalism and kindness the team has shown us!I also had the pleasure to work with Shane and he was equally amazing. Thank you for everything
My AC went out and Superior came and fixed it the next day… Did a great job!!! I highly recommend!!
Had a great experience with Superior AC & Heat. My washer suddenly began leaking water. Made a call around and Superior promised to send somone out within an hour, which they did! Not only did James thorough diagnosed and fixed the problem, he also cleaned the messy puddle in my laundry room and pushed both washer & dryer back in place! Its been days and my washer is working great. Im really impressed with their service and highly recommend Superior AC & Heat.
Friendly, communicative, and fast. I’m so happy with my my new AC. When my old air conditioner died of old age, I called Superior AC And Heat and within just a couple hours Randall and Gunner had my house colder than it has ever been.
We had an after hours emergency. Superior AC/Heat lived up to their name by quickly responding, diagnosing, and solving a complicated leak/condensation issue.Their office staff communication and technicians ability to service our equipment truly lived up to their name.....SUPERIOR!Thank you, my concerns were put at ease and all problems solved flawless, quickly, and cost less than expected!
Called them up because my system was not cooling at all. The response time was magnificent. The service Tech, Garrett, was excellent at finding the issue and presenting me with all my options. They were very reasonably priced as well!! I cant recommend them enough!
Excellent service by Mike and his team! I am greatly impressed with their professionalism. The customer service was top notch and the proficiency of the technician exceeded my expectations. Altogether, the service was truly exceptional. All the best!
I had a great experience using Superior AC & Heat. Garrett came out today to check out our two units as part of Spring Maintenance package. He was friendly and knowledgeable. Thank you!
I contacted these guys at 8:30 this morning and they had someone out within the hour. We had a handful of things that needed to be replaced on our unit and they had it all done by lunch time. Great service!
I dont often leave reviews online. However, the experience that I had with Superior AC and Heat is worthy of one. I have had many issues with my current system and called Superior to see if they would come out as a 2nd opinion. The first company I had out tried to tell me that I had a leak at my condenser, and it wasnt repairable. Bobbie over at Superior gave me peace of mind and assured me that she would send out her one of her well-seasoned technicians. Wiley was who she sent out. When I say what a breath of fresh air, I mean it. He was courteous and professional, and up front with me about what my system. Come to find out there wasnt a leak at the condenser. It was a rather minor repair despite what I was told by the other company. Many thanks to Bobbie and Wiley for setting my mind at ease, and Superior for having such genuine employees that care about their customers. Definitely a company I will use again 5 out of 5 stars.
Super quick and knowledgeable work. James knew what he was doing and was quick. Fixed a bad job from other plumber. Really suggest these guys. They are willing to travel as well. Will be using again!!
I loved the work y’all did on my good old home, your technicians were the brightest joys I ever have met. My AC hasn’t broken since I had you guys come out!! Miss Bobbie in the office was absolutely magnificent. As I watched your guys instal my new air conditioning I knew in that moment, y’all were a superior company.
Great service. I ordered toilets from Costco and they agreed to install. Great service, nice to work with even though there were several delays. Would work with Superior again.
I highly recommend Superior AC/Heat Co. Recently, my home was not heating, so I contacted Superior, as an emergency. A HVAC tech was sent out within 2 hours.The problem was immediately DX & the home needed a new heating & cooling system. The very next day, after the initial call, Tech’s installed a new air handler & AC compressor.Because this installation was performed during freezing weather, the AC compressor could not be adequately checked at that time.Eventually, when I turned on the AC to cool the home, it wasn’t cooling efficiently. I contacted Superior & on same day as call sent out Ryan Weaver, a HVAC tech who immediately DX the problems & got the AC system working efficiently & cooling my home. I highly recommend Ryan who is not only very thorough & skilled, but also courteous, reliable & dependable.Also, I thank Jessica who answered my calls & quickly got tech’s to my home & for the service manager’s quick response to these calls.My home has now awesome heat & cooling! Thank you, Superior!
My AC died the other day when it was 105! I called Superior AC because theyre somewhat nearby and had positive reviews. Their tech came out, he was on time, and courteous. He crawled up into our attic that must have been a billion degrees! He quickly figured out what was wrong. it was too late to get parts because it was late in the evening but he had it on deck first thing in the morning. He came back and finished the repair and were back in the game. Jason, the tech, is a real pro, hes a great tech and great with customers. Thank you Superior AC!
Highly Recommend this company. Was worth every dollar. They got it done fast and satisfied. Mike is the best. Treats us like family.
I called Superior because the company my home warranty was going to use couldnt come out for two days. Called another company and was told next Tuesday!Superior came out same day within a couple of hours. Jason, our technician, was on time, professional, and gave me very helpful info about my unit. The problem was diagnosed and fixed in an hour or less. Thank you for helping us!!!
I just had my system installed today. There were a few hiccups, and when I called Mike to tell him about them, he told me he was off until Monday. However, he did send help. He sent me Zach. Zach is the reason I chose Superior in the first place, so I was happy to see him and his integrity. He is very professional and clearly the shining star of this company.
Superior AC & Heat has done a fabulous job with the HVAC system in my listing in Burleson. Thank you so much for being so responsive and making sure the system works well. I highly recommend them to anyone looking to get their spring service done before it gets too hot!
Our capacitor went out in the middle of the night. I was able to get a tech out the next morning! Zach was extremely professional and was able to diagnose and replace the items within 15 minutes. I am blown away at their service and speed. So thankful for their help- this Texas heat is no joke!
We had a great experience with this team and how they rectified an issue that one of their techs caused. Thankfully they were understanding enough to help us get it fixed and ensured that we weren’t put out of pocket for the expense.
Great service my ac went out the week we were scheduled to move in to our home the technician Ryan came out he was amazing he was very friendly and knowledgeable fixed our unit same day will definitely be using superior in the future and recommend them to friends for any ac services
It’s Labor Day( Monday)and as my luck would have it I wake up to 80 degrees inside my home. I discovered that my outside unit was not starting up.I scanned the internet made some phone calls and Superior AC & HEAT in Burleson Tx. had excellent reviews so I gave them a call. With it being a holiday I had low expectations. The nice customer service lady said she could have a technician out to take a look at my unit within the next hour or two. We are in the middle of a heat wave it is 79, but feels like 104 so I figured they would say Tuesday. She said she could have a service technician here between 12-2 today the technician named Mike showed up at 11:45am he fixed the problem he was nice and professional and gave me tips on how to care for my equipment so this doesnt happen again. I am grateful for the quick response, fast fix and especially the reasonable price. It was definitely the best price out there. I definitely recommend them and will be using them in the future when needed.
Our AC stopped working on our second floor where the kids bedrooms are on a very hot day over a weekend. I had the privilege of meeting the owner of this business, Mike, who personally came to our home on a Sunday afternoon emergency visit and fixed the problem himself within an hour. I will be working with Superior AC and Heat for all of our needs from now on. So glad we found this great company after living in the area for almost 10 years!
I called this company on a Saturday afternoon and he called me back within minutes. He told me he would come out immediately and I just said “PraiseGod” because it was 108 degrees. He was here in about 20 minutes and had the air conditioner fixed within an hour. I will use this guy again in a heartbeat. I highly recommend this company.
After having multiple AC contractors look at our air conditioning and never fixing the issue over a span of 3 years I was hesitant to call anyone again when our unit froze up. I emailed Superior late at night and they called me first thing in the morning. A technician was at my front door the next day and after 3 years of hearing, I cant find anything wrong I expected the same. But this time was finally a victory! Their techs found the problem after doing more of an inspection than anyone else ever did. They even called the manufacture to see if my AC was still under warranty. Sadly the warranty did expire in January and I had to replace the entire system. But again Superior impressed me by having an install team at my house the next day! I can not thank them enough for providing great customer service and communication. Especially during the busy Texas summer heat season. I am now a customer for life!
Garrett was great. Fixed my AC leak in less than 10 min. Great Job Superior AC. Thank you.
Our air conditioner decided it had enough in this heat. I contacted superior air late afternoon on Thursday spoke with the owner he said he’s be out first thing Friday morning he was true to his word and he said that we’d have air conditioning by the end of the day. I can’t thank them enough. The service was complete by Juan and Emmanuel very professional. We will be using them in the future. Thank you again for all your help.
I got a pretty good deal from Mike and he gave me a really good price.Had it installed within a day.I did have some mechanical problems at, first Im not sure if it was due to the bad weather or what, but he promptly took care of it.They had to do a few minor adjustments after the fact with the freon and hes always been really responsive and Im glad I chose this company to replace my whole heat pump and air conditioning system.I highly recommend Mikes Superior heating and air conditioning service.
Mike came out the same day I called and presented me a package for my AC install that was affordable and a great fit for my home. They came out the next day and completed the job in a timely manner. I had an overall positive experience and would definitely recommend him to others.
Fast service but expensive. They came out next day but cost $532 for then to swap out a cheap $68 AC control board that every supplier carried. A pretty huge labor cost for such an easy, quick job. Makes me hesitant to use them again after getting kind of gouged like that.
Zach Heiliger did an excellent job repairing my AC and heating unit, even installed a breaker on my unit so I can turn it off at any time instead of having to go out to the breaker box. He did it in a timely and efficient manner and I could not be a more satisfied customer. Thank you Zach and Superior AC 👍
Zach was fantastic - quick, courteous and professional. So thankful for the work he was able to do on short notice!
So I woke up one morning with my heater not working and these guys were here in an hour to repair it. I was impressed how fast they responded and how quickly they got here. They started at 11am and finished by 2pm. I did figure out it was my thermostats and they gave me options on how I wanted to move forward. I went ahead and upgraded to a smart thermostat, overall it came to a total 400$ give or take. I was completely satisfied with the work and professionalism shown. Thank you Mike, for the hard work.
Mr. Shane Condon provided seasonal summer service on 2 HVAC units at my home. Mr. Condon was on time, courteous, & a professional at his trade. He answered all of my questions & made recommendations as to what I can do to maintain my units. Office Staff is extremely helpful. I am definitely calling Superior AC & Heat in the future.
One of our AC units stilled used RF22 refrigerant and was blowing warm air. They came out the next morning when we called. Diagnosed the issue and gave us the pros and cons of charging and finding the leak in the old system verses installing a new one. We decided to install the new one. They were done the next day by 3:00 and it was working great. Very professional and fast.
My home warranty service sent Superior AC & Heat to fix my gas furnace. Everyone Ive encountered at this company has been very professional, friendly, and organized. My technicians were on time, very nice, and super knowledgeable. I definitely learned a few things about gas furnaces. Next time I have an issue with my heat or AC (warranty or not), Im calling them to come out.
After nearly getting scammed by MILESTONE AC for a $4,067 compressor repair, I got in touch with Superior. They gave me a $1,400 quote and was able to get it working the following morning. They gave me a much better price and was very timely in the repair. Im adding them to my go-to list for future maintenance!
I live in the Arlington area and Im a former builder, and know how hard it is to get an honest contractor in any of the the trade fields. Mike, owner of SUPERIOR AIR, came out for the initial estimate, and he was a fair broker with the $ amount! Losing his phone number caused me great anxiety ... but I finally found it. He had one of his crews out early the the next morning ... ready to tackle the task! I did an upstairs complete change out. The 2-man crewwere friendly, competent and left their areas of work better than they found it. I now have a new system that is purring like my cat. GREAT COMPANY~GREAT CREW & GREAT OWNER ... a man of integrity.I am glad that I crossed paths with Mike! Furthermore, I give Mike permission to share my name and number with anyone. Im a HAPPY customer and look forward to my next change out! Getting both systems changed out will be a comfort, as I work to update my home.Thank you 1,000 times over?Sincerely,Alan B
I have used this company recently. I had replaced my outside unit and also my inside evaporated coil up in the attic.very satisfied by their job. Excellent customer service, knowledgeable crews - some of them has 20+ years of experience, last but not least their owner Mike, always call back, very nice gentleman, polite and give you very reasonable price.I would definitely recommend this company. Definitely 5 STARS ⭐️ 👍👏
Garrett was wonderful. He was friendly, cheerful, and fixed the problem quickly. Highly recommend Garrett and Superior highly.
I can’t thank Superior AC and heat enough for helping me replace my air conditioning this week. I was put in a rough spot to replace this air-conditioner since I have kids at home and Mike did an excellent job getting me financing to install a new AC unit. Unit was installed two days later and they did an excellent job. My AC works great and I will tell everybody I know to call superior AC and heat. Thanks guys for your hard work and professionalism. Continued success, Larry
I had another company come out three times to try and fix my AC and they still couldn’t pin point the problem. Previous company started to quote me prices for replacing the entire unit so I called Superior AC to come out for a second opinion and they came out the same day, that morning. When Andy arrived he was amazing. He checked over everything and diagnosed a few minor problems and fixed them on the spot. Andy took care of my AC like he was working on his own. Next time I need my AC to be serviced or repaired, I will be depending on Superior from now on. I just wish I called them first!
Great company! Their bid was lower than the other two companies I called and their service was amazing. Mike had my unit back running in less than an hour. Very professional, will definitely use them for any future needs.
Had a great experience working with Angela Barber. She was very responsive and accommodating of our schedules with both of us working. She was also very quick and got the job done right on the first time and we had absolutely no hassles to deal with. Was a great pleasure working with her and Superior AC and Heat! Definitely would recommend them 100%!.
I would like to recommend anybody that is thinking about installing AC. to consider Superior AC and heating. I recommend them because of their neatness knowledge professionalism and their outstanding workmanship. Their crew is on time and very organized. they go beyond to explain everything and any questions you may have. They make sure that you satisfied. and Mike make sure that everything is run professionally. He goes the extra mile to make sure that you as a customer is happy with the product you bought. . That is the reason that I recommend highly Superior AC and heat air conditioning.( outstanding)
This is indeed a 5 star company! They were at My home in 30 minutes from when I called found the problem immediately and fixed it. The rates were fair and I really enjoyed MIKE when he came out to do the repairs. Are use these guys again and would recommend them to anyone thanks so much superior AC and heat
Mike and his crew are awesome, polite and professional. They came to my house on a Saturday morning (for no extra charge on the weekend, which is rare) cleaned my a/c coil which was terrible!!! They explained everything to me showed me the issue and gave me pricing before they started to make sure I was comfortable with everything. I would definitely recommend them and will use them in the future (hopefully I won’t have too though)P.S. they even cleaned up afterwards 😊
We live out of state and we are skeptical looking for a trustworthy HVAC Company to take care my tenant AC issue. We work with them and YES Superior AC & Heat Company did a QUALITY JOB and a FAIR PRICE to install New AC. and not only that we have a minor issue and they responded right away. Very Professional Team , Quality work and We are so happy with their service! Thank you :)
Great experience from start to finish. My system went out spoke to another company to get it replaced and was given an outrageous cost. Spoke to Superior and was able to get a same day estimate and next day installation with amazing price and great warranty. Total experience was simply awesome, definitely will use them for all my HVAC needs
Outstanding job. Showed up when expected and got right to work. When he was finished there was none of that you need this or you need that. He said the system is working great and there is nothing you need.Thanks Garrett!!!!
On Sunday evening a lighting storm took out our air conditioner and a few other things. The other things we could do without but not the AC!! I got a hold of a real person the first time I called Superior Air! They said they would have someone over in the next 15 minutes. True to their word, it was 13 minutes later when they pulled into my drive. They were very professional and knew what they were doing . Within 20 minutes we had air again! And I didn’t have to take out a second mortgage to pay for it! Thanks Mike you were awesome 👍👍👍👍👍
Actually second time I’ve used superior. A few years ago at my old house they were a smaller operation. Quoted the best price, and showed up quick in the middle of summer. Crew was friendly and left the house clean. Called them again for our new house, and their business has grown to several crews, offices, secretary answering service, and modern tools like text alerts and online scheduling. Will call them first next time when my downstairs unit goes like my upstairs just did.
Last minute thing happen to my home AC Garrett Gibson came out trouble shot the problem in No time he was very professional and caring and was very helpful explaining what had happen , Yes I would recommend Garrett Gibson at Superior AC & Heating to family, friends and Coworkers. Thanks 👍💪🏽👍 Garrett
Mike was fantastic! Rather than charge me for a visit he was able to call and help diagnose the issue over the phone. It would have been easy for him to make a quick buck, but he was happy to help save me time and money. Will absolutely use Superior if we have any more issues with our HVAC!
I love these guys. I have several homes I am responsible for and get calls night and day with AC and Heat problems. Jacob is quick to respond and gets the work done promptly and efficiently. I rely on their advice for current and future recommended maintenance. I highly appreciate their expertise and recommend them often. I am glad they are my AC guys!
I have had both of my A/C units replaced with superior AC& Heat. They have always been on time and courteous. If I ever have an issue in the future with my A/C I will be calling them.
I contacted Superior AC & Heat through Thumbtack. Mike reach out to me ASAP. He was at my house within 20 minutes. Diagnosed and fixed the problem at reasonable price. As for customer service and explaining the issue, he is top notch. I would definitely recommend Superior for all you AC and Heating needs. Wouldnt hesitate to call him again...
Great service, really worked to get the job done. we are very satisfied with the people who did our installation. especially mike who went the extra mile to make it right!
Had some issues come up and spoke with Mike who remedied and went above and beyond to do it. All businesses will experience issues but how they handle and respond is what matters to customers the most. Thanks Mike for stepping up and taking care of it!
They responded quickly and were ready to install the next day. Quality of work is great, they left no trace of them being in my home. Its unfortunate that I never want to see them again. But if the need presents itself I will call them every time, and recommend them to all my friends and family.
Zach was prompt, courteous, professional and most importantly thorough & honest. Thank you for arriving so quickly and doing your best to try to resolve the problem.
Thank you, Superior Heat and Air, for promptly addressing our issue and resolving everything in just one appointment. Zach, our representative, was swift, friendly, and professional.
Our AC went out at the house and a Texas sumner isnt a joke. They were able to fit us in same day, came well within the quoted time, and fixed the issue in a thrice. They were super friendly while still being professional and didnt give us any run around or try to swindle us. Wonderful experience and will definitely be calling in the future
We have used Superior AC & Heating about 3 times. We have been very pleased with their service. They went above & beyond for me today. They are great at sending out texts to let you know that exact amour of the service, to advise you of the technician coming out out with a photo of the tech and they also text you when the technician is on the way.
Great service in getting our home AC system repaired. It was a defective part under factory warranty. They are not the company that originally installed system. Did everything they promised with fast turnaround and we are blowing cold again! Thanks Andy for your expertise and professionalism.
I originally found Superior AC & Heat on Thumbtack and have used them several times for the AC at my commercial business location. There were two situations where my AC wasnt working in this crazy Texas heat...and my business is a fitness studio. Both times Superior figured out to fit me in the same day I called AND immediately fix the issues. My students and I thank you!!! Also very reasonably priced!
We had a 30 year old system that was shorting out and running constantly without actually heating or cooling, just acting like it was. We took our time looking for the right company to do the job. we got three quotes from different companies. Superior AC & Heat had the top equipment for the best price and we even had them relocate the outside unit from the south wall to the east wall of our home to get it out of our pool area. They had the job done very quickly and even threw in a virus killing UV light. Now we have a cutting edge system for a price that cant be beat. Great Deal! Very Happy and no longer scared of the house burning down because of the old ,dusty. shorting out system.
My Warranty company chose them. I read reviews online and was very pleased. Also Superoir was prompt to call and show up. Their technician Angela was terrific; thorough, complete and always had a smile. I will definitely use and recommend Superior.
Mike, the owner, was very knowledgeable. He initially qouted me for Goodman and Coleman units, but I requested a more high end unit. He provided me with a Trane unit, which is one of the best qualities. His crew came out and work for nearly 12 hours to install the new unit and remove the old unit. Their workmanship was clean and proficient. I will definitely use and refer them again.
Dillon Roten was my tech with his partner. Dillion went right to the problem. Didnt need to explain problem he knew, I could tell by experience knew where to go first, to rule out costly repairs. Hes a true tech not a salesman that asap needs done now. He not only pointed out what repair is needed but explained it clearly. Showed me as well backed up with his state of the art equipment. Made clearly the possibility of when other components failure even though, he not knowing I couldnt afford it now. Now knowing the capacitor was on the fence line of replacement explaining the specs and showed me the label with specs on it to backup what the equipment proved. He explain the warning signs to look for quick failure. Not a pushed salesman. I found now thru honesty he was more 😀concerned for me than the equipment. With his very knowledgeable assistant it made the visit not as uncertain how things would go. Pointed out I needed a acid wash to remove scale on my outdoor unit. Explaining how much more efficient my system would be, without putting more strain on other parts that could shorten their life. Im a senior citizen, very limited income I would have happily have all work done as recommended. Not only to I trust Superior and their employees. I will be hurrying to get more needed repairs done to insured no break down at worst time of summer. My system is running better than installation by another company 8 years ago. Parts wear out keeping it tuned up serviced 2× a year has extended my systems life. Not only do I have confidence but Mike who I spoke to at Superior before schedule was made covered what will be done. The price for service and experience techs and value for your dollar is the best. Ive had this unit tuned 2x a year for 8 years I wish I found them sooner. After service Mike contacted me to see if I was satisfied with everything thats serviced. This is more than 5 stars this is the extra mile to care for me. Thanks Dillion, Mike and all at Superior to the knowledge of answering the call. I will forever be Superiors customer. And my complete system replacement and installer when my equipment finally gives out. Superior is in Crowley, Tx but services everywhere your comfort is their A plus concern. Loren Bates life customer.
Called the day after Thanksgiving at 12:45 and had Tom at my house by 1:30. He quickly examined my furnace, diagnosed the problem and showed me the quoted price before moving forward. He went and picked up the part needed and came back and completed everything and I paid the price originally discussed, no hidden fees. I highly definitely recommend Superior AC and Heat. They were very responsive, professional, and fair - 5/5 stars .
Woke up this morning to my ac not working and covered in sweat. Called them at 7:00 they were here and had everything fixed before 9. Extremely fast polite and honest people. I was extremely nervous thinking they would tell me I needed a new unit but those words never came out of their mouth. From start to finish everyone was extremely polite helpful and knowledgeable. Will definitely call them again if I ever need them. Thank you guys!
After one company had quoted me at in between $12,000 and $17,000 to replace my entire AC unit. I called (Mike) and Superior - the cost was significantly lower. Jose came and did excellent work, and answered any questions I had. Wish I wouldve called them first!!
I would most definitely recommend Superior AC and Heat to anyone looking for fast and reliable service. I hired them to fix our leaking ac drip pan, and though there was a slight hiccup, they immediately fixed it and now everything is working as it should! This company is punctual, friendly, and boasts a great deal of integrity.
I have been using Superior Air for 2 years now. Mike, the owner will work with you personally to make sure you get what you need. Tom the service tech is top notch and will take the time to explain what he is doing and help with understanding how to properly maintain your unit.
These guys were great. I called and said my upstairs unit wasnt cooling. They came out two days later. My appt time was from 12-2, he arrived early! I was at the doctor but he waited till I got home, I turned my unit on and let him check everything, said nothing was wrong. Came inside and checked the unit, same thing. He didnt try to find anything wrong. Just a flat out nothing is wrong (I had changed the filters two days prior, guess it was just a dirty filter). All he charged me was a service call. Great business. Will be doing business with again for sure.
If you’re looking for a dependable a/c company, I highly recommend Superior. Mike and his guys worked extremely hard to get me up and running at the start of Texas summer. Mike came to my house early Sunday and assessed the problem. The issue was greater than I thought and Mike’s professional assessment is what convinced me to redo my air handler unit. If you’re looking for a straight shooter and someone to help you with all honesty, you can’t go wrong with Superior.
So after living in our fixer upper house for 5+ years the 17 year old Goodman AC unit finally died also we had uneven airflow issues throughout the house due to previous owner rigging. Tuesday we had the absolute BEST Air-conditioning crew come out, replace our unit as well as straighten out or Plenum, duct issues and take one of our projects off the list!!! As a mechanic I take pride in my work and Loved the way these guys took pride in their work!!! THANK YOU GUYS!!!
Super nice guy, Mike!! He came out late at night because my AC stopped working and was reasonable priced. I called at 8:30pm and he came around 9:30pm. Friendly guy and very informative. Highly recommend
This company knows how to do business. The owner, Mike Qutob was genuine and did all testing and came out for free. Hooked me up with a brand new system for my 2 story, 2400sqft house for $4300. Other quotes were 6K and 8.6K! Also, they installed it the next day at 8 a.m. so I literally did not suffer at all. Thank God for Superior AC and Heat!
Mike and his team were incredible! He came out to inspect my current HVAC setup the same day I asked for a quote! He offered the most competitive pricing for a full HVAC replacement and performed the whole replacement just two days later. Amazing customer service. I highly recommend Mike and Superior AC & Heat. I will be using them for all HVAC related needs!
I used Superior AC & Heat to replace a tankless water heater tank. They went above and beyond to find the proper tankless water heater and install the necessary parts.My home is going through a major. Plumbing repair and i have not been able to test the water function. I will do so in a week when all plumbing is dont.I will be able to assess the replacement job of the water heater and provide my final feedback of the replacement working.
I must say AWESOME. Called them for a iced over AC. Not only did they come out that day but had our house nice and comfy. Mr Tom is who they sent and he explained what he was doing the entire time, he also showed me what he was doing. I will be recommending Superior to everyone I know.
Daniel was my service person. He was super friendly, came within an hour, and was very knowledgeable.
I was told by another co. that I needed a new AC unit. So I called Superior to verify this claim. Tom was able to replace a couple parts that the first company should have replaced and the unit is back in top shape again. Calling them saved me thousands. I highly recommend these guys!
I was having issues with two of my properties and Mike and his crew came out and took care of me. They made me feel comfortable and talked me through the process. I 100% will be using them for any of my ac issues going forward.
The service man was on time and in the morning before noon. He had the part I needed. Ac running Great . I do recommend them. I will be using them again.Thank you superior 😇.
Very impressed....came out within an hour of calling and had it fixed the next day due to parts needed. I was super impressed when the tech was leaving he picked up a few pieces of debris on the floor. Wow! Normally I have to clean up after repairmen leave. Will definitely recommend this company.
I had gone through three different companies that were more interested in price gouging and making as much money off of me before I called Mike.Mike was honest throughout the process.He listened to me and really went above and beyond to resolve my issues.Theyre the only HVAC company I trust.
I love this company! Prompt, communicates very well and does exactly what they say they are going to do. The service is personal and they always try to make my requests work. I would highly recommend this company for installation, repair, or any other HVAC needs,
I worked with Sharif... he and the team was very professional and were able to quickly diagnose and fix the issue. Their price was also reasonable and didn’t charge me any consulting fees. I would definitely recommend them.
Dillion was very good. Serviced our AC Unit and replaced a melted breaker, explained the condition the coil was in (including pictures on his cell phone) and was very knowledgeable about ways to make our air allergie free. We will certainly contact him when we are ready for a new AC Unit.
If you have a problem, talk to Mike. Hell take care of you. We had an issue with our AC unit that the company came out and fixed, and then 2 weeks later our AC unit stopped functioning again. We didnt feel like we should be charged back-to-back fees, and they waived the fee and took care of us. Thanks Mike!
Mike was very quick to respond and quick to make it out to my house. He explained what was wrong and educated me on my system, answered all my questions. Fair pricing and professional guy, will definitely use for future issues and regular maintenance.
Mike and Victor were professional, pleasant, fast and knowledgeable. I will be signing up for the maintenance plan soon.
David Selman was very friendly and professional.He was very informative and explained everything he did. So we now have a good quality AC man.Also very prompt . And our unit is fixed !!Thank you!!
Great company! Mike helped me with my A/C problem with advice to check before even coming out, and saved me a service call! I’ll definitely use them next time.
Great service. The workers were there first thing in the morning right when they said they would be. I’ve had the system installed now for 3 weeks and it’s running great. I’ve had no issues. I definitely recommend using this company.
We love our new Armstrong system and are very impressed with how professional Superior AC was. They were efficient, and explained eachpart of the system so that we could clearly understand how it works.Thank you, Superior AC & Heat.You ARE an honest, efficient, professional, and Superior business.
So just had chris n tom over here fixing my underground pipe leak tom dug it up found leak n he n chris got to work n fixed the toilet as well total time 2 hrs roughly, n their great guys to talk to, nice n friendly
For start to finish this was an incredible experience. Gave a through estimate. Let me know options and answered all my questions. Walked me thru the complete process. Made me comfortable with process. Then the crew was professional and courteous. Again, made my comfortable with the entire process. Exceeded expectations.
Superior AC (Garrett) did a wonderful job fast and efficiently. Definitely recommend them
I know this is a busy time for them so I was amazed a how quick they responded to my call. They showed up promptly to our appointment. Every bit of my experience was professional and courteous. I am please with their service.
Tom was very professional . Came out and fixed our A/C issues. I was so happy. I will definitely be using superior for any future issues. Great company! Thank you.
The lady, I believe her name Angela was on time for our appointment, which was much appreciated. Our central air unit went down in this Texas heat and it was unbearable. She went to the source of the problem, figured it out and boom! Cool air again! Thanks for the quick and efficient work!
They were scheduled 8 to 12 and showed up early. Worked diligently to find what was wrong with AC. Once located advised me and showed me what was wrong. Advised cost up front to get that item repaired. Once repaired ensure it was cooling at proper temperature and that I was satisfied. Very professional and courteous.
Mr. Garrett was very professional and very kind and I appreciate him explaining the situation and thank you for sending someone very knowledgeable and professional
Was able to get to me and fix my AC unit in the same day. Andy was nice and professional. Mindi in the office was wonderful too!!!
Our heating unit would not work after being without power for 4 days. When making contact superior ac and heat they send out a crew the next day to fix our heater and got it going that same day.
Called early on a Sunday morning. They arrived on the early side of the window they promised and quickly fixed the issue. They got my AC cooling again before the day started to really heat up. Literal lifesavers.
Very professional and on time! The lady who booked my appointment was very kind and got me in as soon as possible.would strongly recommend!
Cody is an excellent tech!!!! He quickly assessed and resolved my cooling issue.
I have used superior many times on rentals and rehabs as well as a new 5 ton we put in our own house last summer. I have nothing but good things to say about the service they have given me over the years, thanks Mike!
Zach H. Our technician was really friendly, he made sure he answer all of our questions and he made sure he explained everything he was getting done to our unit.
This company is the definition of CLUTCH last Christmas Eve our air went out and by chance I saw their ad and gave them a call and what would you know they answered and had my air going before the clock struck midnight. Great service and Employees.
They do great work, Cody boyd was very kind and did a great job 👏 prices are reasonable
This is a great company. Must use if you have ac problems. Even businesses. Mike you and your team are great.
Realized AC went out when I got home from work Saturday night after midnight. Middle of the summer, needed it looked at and fixed ASAP. Within 90 minutes I made a call, had someone come out, and had a working AC. Highly recommended!
Came out quickly..same day to assess an old AC issue. Great pricing on new system..installed next day in 2.5 hours. Great work and great service
Looking for a furnace ignition switch for Lennox. They do not carry that brand. Associate was helpful in showing me what they had and how I could use it.
They came out same day during the Feb freeze. The rep was very friendly. Prices were great!! Def recommend them and will use them again.
The 2 men who came today were very knowledgeable and explained everything they were doing and future repairs we will need
Garrett my technician was so respectful, friendly and on time! Wonderful service.
Very good. completely satisfied recommend this company before anyone else
Superior provided same day service repair for my AC. Tom was quick to make repairs as well as explain where things went wrong. Excellent service!
Same Day Turnaround Time Appt Saved Me From 90 Degree Heat! Ty & Ty. #Blessings
Great customer service and pricing. Mike and his crew were efficient and knowledgeable. Give them a call for repair needs. Highly recommend
They repaired my heater with just a few hours of my call, on the morning of a severe cold snap. Friendly and accessible for any questions. Will be using in the future
Great people, Great company. Speedy service and Michelle was incredibly helpful. Too bad this thing only goes up to 5 stars, cause they deserve 12!
Absolutely recommend very professional and responsive.Technician came and fixed our unit for a very reasonable price!!
Great customer service! Very reasonable prices for the service I needed done. Would highly recommend having Superior AC come check out your needs!
Mike came out and took care of us same day. He fixed what two other companies couldnt. I highly recommend him.
Outstanding and professional Mike was awesome He did a new install on my house and I am a very happy camper I would give 10 stars if I could.
One of the most professional experiences Ive ever encountered. Everything was on time, done right, and with exceptional value on cost. Highly recommended. Thanks Mike!
Great company. My AC stopped working and they fixed the problem. Thank you! - Lloyd B.
Great repairman Garrett they come right away and are always pleasant and friendly
Service was good and Garrett the service technician was very friendly, respectfully and found the problem fast.
Great, honest and reliable company! We currently manage over 1,100 properties and Superior AC N Heat is our exclusive contractor!
Great service. The representative diagnosed the issue with my AC unit. Repaired it in less than 10min. Great price!
Professional and prompt. They diagnosed my issues with my air handler and replaced it in a very timely manner.
Great Company. Tom will always take care of you.
They came out in a timely manner. Found the problem. Yeah, cool air again. Very professional and friendly. Thanks a bunch !!!
Tom knows what he is taking about. Fixed my issue quickly and found out what was wrong without having to think to much when others didn’t know what was wrong. Thank you Tom for knowing what your doing!!!
Mike was very friendly and polite. He figured out the problem quickly and fixed it promptly. I highly recommend Superior AC & Heat.
Ryan is absolutely amazing. Quick work, professional and friendly.
Highly recommend! Honest company with great prices. Give Mike a call for all of your ac needs.
All employees were very professional and did a great job. I will never go to another AC company. Andy was the best!
The technician figured out the problem in a timely manner, and fixed the A/C quickly. The staff was very friendly and they communicated the process every step of the way.
The other day my ac wasnt working so I called superior and they sent Tom out he was very polite and knew what was going on with it he fixed it right away and he was a true technician and I will call them back anytime something happens i will be a customer for life thanks guys
Mike was very knowledgeable and helpful. Excellent response time and also provided support after the service call. I would definitely recommend this service.
A great company will recommend friends. Was happy with speedy service. Michelle was very friendly great customer service.
Mike is a good guy he helped me over the phone during the holiday and came out later and addressed the issue at hand great company they are always prompt and helpful
Very professional, remarkable customer service. Will patronize again if I need to. Special thanks to Chris and Justin. Great Guys!
Wiley was amazing, thorough and professional. Love this company!!
Superior AC & Heat was fantastic. Service was done same day I called and staff is courteous and helpful. Thanks Superior
They were very professional got the job done right didnt overcharge and were honest I would recommend them to anyone
Great customer service. Quick repairs and won’t break the bank tagging along extra parts that are not required. Highly recommend
Tom did a great job. They went above and beyond my expectations. Highly recommend!!
Mike and Ramon were very professional and got it done quickly. Would definitely use superior again!
Great work.Excellent customer service,professional staff. I recommend this company to all my friends and family.Thank muchos Mike!!
Very polite and professional. Reasonable prices. This will definitely be my AC guy. Strongly recommend.
They do care customer’s opinions and feelings . Somehow we didn’t work out on the service . But their manager did really good jobs
Very professional, affordable and knowledgeable. They saved my butt in the dead of winter. Would definitely recommend them.
I appreciated the responsiveness of Superior and when I had questions for the technicians or the service line they were always helpful and informative.
This comprises so great, this is the first time I use them and they where so polite and professional. Deff recommended and will prob continue using them.
Prompt response even on a weekend. Fast fix. Didnt try to upsale. Will definitely use again!
I highly recommend Superior AC & Heat! Great people!!
Awesome service and extremely fast! They really bailed me out in 97 degree heat and came out within 2 hrs of calling.
Response was same day to unclog my sewer clog.
Responded same day to our emergency and resolved the problem.
I would like to thank the guys for the affordable and professional install wonderful company highly recommended!
Michelle and Mike are the best. My heater is in tip top shape thanks to them.
Thank you guys for doing such an amazing work, I really appreciate it
I called superior AC & Heat in January, they came and changed the whole unit. Awesome service.
Nice, Easy to reach, quick to respond and repair, thorough with assessment and what I needed. Also provided suggestions on maintaining and potential future needs.
Prompt service. Available parts and fixed same day. Very happy to have air again.
Best service for ac ! I would highly recommend to everyone on time great staff
This company has awesome customer service. Everyone I encountered was friendly and dedicated to helping.
Awsome and professional company and workers . Honest and quality services I will highly recommend them.
Tech Zach new what he was doing, good service.
The tech was wonderful! Ill be recommending this company to my friends.
Thank you for your quick response and kindness towards me and family in need.
Good professional workers. Very clean would recommend for any heating and ac work.
The tech, Tom, was great and I’m back in business.
Great customer service and equipment. Would recommend using them.
Zach is a top tier tech !
Zach the tech was extremely professional and knowledgeable.